Francesca the receptionist was amazing throughout my stay, incredibly professional. She’s a real asset to your business. You should invest in her more. Room was spot on, spa, pool, gym was all outstanding. The only let down was the breakfast, it was cooked well, no real problems, just seems to be trying to fit in with the way other hotels do things. Write your own menu, let the chef be creative. I’d get behind that more, don’t be afraid to set the tone of what people should be doing, instead of following them. Also that room sucks, do it in the pulse room, more light, brighter tables and decor. Really enjoyed my stay over all, one of the best places I’ve stayed all year. Keep up the good work.