Vlak bij het strand
Beschikbaarheid controleren

Beoordelingen van Hotel Porto Santa Maria

4 out of 5
Hotel Porto Santa Maria
Avenida do Mar e das Comunidades, Madeirenses 50, Funchal

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 284 van 407 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 407 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 407 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 407 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 407 beoordelingen" "

9,8/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location near the old town and the sea. Excellent breakfast buffet Large underground car park The only negative point worth mentioning is the loud airco in the room.
5 nachten verbleven in juli 2023
Reactie van bacanhim op 26 jul 2023
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon.Carla

10/10 – Uitstekend

Jacobus

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede kwaliteit kamers,bedden, badkamer,klantvriendelijkheid personeel
7 nachten verbleven in maart 2022
Reactie van Bacanhim op 11 apr 2022
Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Carla

8/10 – Goed

Marc, Almere

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima 4 sterren hotel, centraal gelegen in Funchal
Ligt aan de rand van het centrum, aan de rand van Zona Velha. Op 100 meter afstand van de kabelbaan naar Monte. In de tuin fijn zwembad in resort stijl. Mooi uitzicht op de haven, met dagelijks wisselende cruiseboten.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
kamers op de begane grond geen goede keus
Let op, dat je niet een kamer hebt boven het zwembad, dus op de begane grond. Het is op zo´n kamer vanaf s´morgens 7 uur to sávonds 11.45 uur een herrie van machines. Op onze vraag aan de receptie betreft het, het vullen van de watertanks! Wij hadden kamer 018, het was echt een dreunend kabaal! Voor de rest is het een fijn hotel, goed ontbijt buffet en ´s avonds eveneens een goed buffet.

8/10 – Goed

Rainer

Positief: Netheid
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Mona

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Skøn beliggenhed, roligt og samtidig i centrum. Meget varieret morgenmad. Dejlige senge. Fantastisk med jacuzzi på tagterrassen med udsigt over havnen.
3 nachten verbleven in februari 2024
Reactie van Bacanhim op 12 mrt 2024
Dear Guest,Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Portobay hotel.RegardsCarla

8/10 – Goed

Ingrid

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel ist sehr guenstig gelegen mit direktem Zugang zum Kiesstrand vor dem Hotel. Alles ist von dort aus fusslaeufig bequem zu erreichen. Wenn man in der Stadt bleiben will, braucht man keinen Mietwagen. Aber folgende Zimmer sind zu vermeiden: Nr. 18, 19, 20. Die haben zwar einen schoenen Blick direkt aufs Wasser, aber sind nachts wegen der davorliegenden Generatoren fuer die Anlage sehr laut. Wir bekamen am naechsten Tag ein anderes Zimmer Nr. 156, das direkt zu einem Park hinaussieht. Dort treibt sich komisches Volk herum. Die Gaeste in den danebenliegenden Restaurants sind nachts sehr laut. Aber normalerweise ab Mitternacht herrscht Ruhe. Man sollte besser ein Zimmer buchen das aufs Wasser ausgerichtet ist, aber nicht die Nr. 18 - 20. Das Fruehstueck war excellent.
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Jessica Rose

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff from reception to dining and bar service to room cleaning were exceptional. World class well done!
14 nachten verbleven in januari 2024
Reactie van Bacanhim op 23 feb 2024
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
plus the evening entertainment was of a high quality.
7 nachten verbleven in januari 2024
Reactie van Bacanhim op 23 feb 2024
Dear Guest,Thank you for your positive comments. It is always good to see you again.Thank you,Carla

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Det bliver ikke bedre
Det er et luksushotel med fantastisk mad, fantastisk service og fantastisk gode faciliteter. Og så ligger det helt eminent midt i den gamle by og lige ud til havet
11 nachten verbleven in januari 2024
Reactie van Bacanhim op 23 feb 2024
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

8/10 – Goed

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jan 2024 stay
Very nice hotel in great location in the "old town" and on the sea front. We had a standard room with a small balcony overlooking the park. This was a bit noisy on the Friday and Saturday nights so it's best to pay the extra for a sea view room. Funchel itself is very nice and not expensive, the people are very friendly.
7 nachten verbleven in januari 2024
Reactie van Bacanhim op 23 feb 2024
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Best regards,Carla

10/10 – Uitstekend

Gun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ett hotell vi rekommenderar.
Hotellet är mycket trevligt med vänlig personal som är service inriktade. Ligger mycket bra nere vid hamnen och havet. Vi är mycket nöjda.
7 nachten verbleven in januari 2024
Reactie van Bacanhim op 23 feb 2024
Dear Guest,First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Carla

10/10 – Uitstekend

Shirley

Great location and facilities. We were there for New year, the gala dinner was excellent , the staff went above and beyond to entertain the guests. I would definitely recommend hotel for older or infirm as they seemed very well catered for. The only thing I could fault was the breakfast juice from a machine was awful, more like squash.
7 nachten verbleven in december 2023
Reactie van Bacanhim op 12 jan 2024
Dear Guest,Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team.Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Carla

4/10 – Matig

Deborah

7 nachten verbleven in december 2023

10/10 – Uitstekend

Alastair Boyd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to explore old town and generally of a high standard. Be careful which room you book as the basic ones are on the side of the hotel and get no sun nor views. We switched to an another room after a couple of days which was more money but had a great sea view(145).
11 nachten verbleven in december 2023
Reactie van Bacanhim op 12 jan 2024
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Porto Santa Maria
Clean, comfortable and friendly, efficient staff that gave good service. Lots of food at breakfast but not quite of the quality expected. If visiting you should know that ground floor rooms are sold as being full sea view.
7 nachten verbleven in december 2023
Reactie van Bacanhim op 27 dec 2023
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2023

8/10 – Goed

Cinzia

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023

10/10 – Uitstekend

Jan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Välbevarat och charmigt med perfekt läge nära de gamla stadsdelarna. Härligt rum med skön säng och fantastisk utsikt över havet. Rent och fräscht, underbar frukost. Rekommenderas å det varmaste, vi skulle definitivt välja det igen i Funchal.
12 nachten verbleven in oktober 2023
Reactie van Bacanhim op 27 dec 2023
Dear Guest,We are very grateful for your comments. We were pleased to hear that we met your expectations and hope to see you again at one of our PortoBay group hotels.Best regards,Carla

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
4 nachten verbleven in november 2023
Reactie van Bacanhim op 29 nov 2023
Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Best regards,Carla

6/10 – Redelijk

Andreas

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Leider wurden wir in einem Zimmer EG untergebracht in dem die ganze Nacht eine Lüftung zu hören war. Wir sprachen dies nach dem einchecken an- uns wurde mitgeteilt das die Geräusche nachts aufhören- dies war nicht der Fall!
1 nacht verbleven in november 2023
Reactie van Bacanhim op 29 nov 2023
Sehr geehrter Gast,wir möchten uns hiermit dafür bedanken, dass Sie Ihre Meinung über unser Hotel mit uns geteilt haben.Wir bedauern zu hören, dass wir nicht in der Lage waren, Ihre Erwartungen zu erfüllen. Was die von Ihnen angesprochenen Punkte betrifft, werden wir alles unternehmen, um uns in dieser Hinsicht zu verbessern.Noch einmal unser herzlichstes Dankeschön.Carla

8/10 – Goed

Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is an excellent hotel and Ive stayed here for many years. The only issue, for no fault of the hotel, is the west facing bedrooms. They overlook a small park area where local undesirables congregate until the very early hours, also some bars close to the hotel, are open until 2am on the weekends. Unless you are a heavy sleeper its noisy.
4 nachten verbleven in november 2023
Reactie van Bacanhim op 29 nov 2023
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We hope to see you again soon.Regards,Carla

10/10 – Uitstekend

Harry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location. Beautiful hotel with wonderful amenities and great sea views. Enjoyed both indoor and outdoor pools. Great service and lovely restaurant as well.
10 nachten verbleven in oktober 2023
Reactie van Bacanhim op 29 nov 2023
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 – Uitstekend

Steffen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

mary

4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Sissel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

claire

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff amazing
7 nachten verbleven in oktober 2023
Reactie van Bacanhim op 20 okt 2023
Dear Guest,Thank you for your comments and we look forward to your next stay with us.RegardsCarla

8/10 – Goed

saher

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Overall, it was a good stay. The air conditioning wasn’t the best. It was loud, wasn’t cooling the room enough and it took a long time to get the room to a cool enough temperature to make it easy to sleep. The staff also turned off the AC after they cleaned our room, so it was a daily challenge to get the room cool enough. The shower in our room wasn’t mixing cold and hot water well. While showering you would get alternating cycles of hot and cold water. The front desk staff were welcoming. Breakfast was very good
4 nachten verbleven in oktober 2023
Reactie van Bacanhim op 20 okt 2023
Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive point you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Best regards,Carla

10/10 – Uitstekend

Klaus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruhiges Luxushotel in zentraler Lage
Absolut top. Zentraler in Funchal geht es nicht. Sehr ruhig. Eigenes kostenfreies Parkhaus. Geschäfte, Restaurants direkt nebenan, ebenso Meerpromenade. Sauberes funktionales Zimmer. Sehr gutes Frühstück. Empfehlenswert!
8 nachten verbleven in september 2023
Reactie van Bacanhim op 20 okt 2023
Guten Tag,Es bereitet uns große Freude, Ihre anerkennenden Worte zu lesen. Vielen Dank, dass Sie Ihre Erfahrungen hier mit uns geteilt haben. Wir sind sehr erfreut darüber zu hören, dass Sie Ihren Urlaub im vollen Umfang genießen konnten.Bis bald!Carla

10/10 – Uitstekend

Stephanie Leanne, Manchester

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were so wonderfully helpful.
6 nachten verbleven in augustus 2023
Reactie van bacanhim op 5 sep 2023
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

8/10 – Goed

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Resort and Great Buffet Food
We had an sea view and the room was excellent and spacious with stove and cooking utensils. The staff is great and will help book and answer all questions. Tip for improvement: Front desk staff is nice, they will help answer your questions, but we felt they lacked conviction, more enthusiasm, more 1-1 chats (maybe culture or training), like really going above and beyond. For example, asking where we are from, have you tried the local dishes, giving us recommendations, more personal service would have been helpful. The Buffet dinner is great when its outdoor BBQ, but the indoor was hit and miss. Some nights the food was ok, but we would not go for half board and try the local restaurants instead .
4 nachten verbleven in augustus 2023
Reactie van bacanhim op 5 sep 2023
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Carla

10/10 – Uitstekend

Petra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

NIGEL

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2023

10/10 – Uitstekend

Caroline

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great position near the Old Town, very easy walk to lots of good restaurants. Spacious room with sea view
4 nachten verbleven in juni 2023
Reactie van bacanhim op 6 jul 2023
Dear Guest,It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.RegardsCarla

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
5 nachten verbleven in juni 2023
Reactie van bacanhim op 6 jul 2023
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

10/10 – Uitstekend

Amy, Saint Paul

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay at Hotel Porto Santa Maria was wonderful. The hotel is in a central location, close to the waterfront, dining options and the cable car. The staff was friendly and professional and we all enjoyed the pool, hot tubs and other amenities, including the free parking. I would recommend this property to anyone looking for a Madeira holiday.
3 nachten verbleven in juni 2023
Reactie van bacanhim op 21 jun 2023
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

8/10 – Goed

Theresa, Roseville

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall, we were very happy with our stay at Hotel Porto Santa Maria. Our room was spacious with a great view. Staff were very friendly and helpful. Our only complaint was that when we checked in, no one let us know that the breakfast buffet was included for all of us each morning. We did not find out until one of our traveling companions asked that last morning if she could get coffee, and the staff informed her she could get anything because the buffet was included. The buffet looked delicious, so had we known, we definitely would have had it every day.
3 nachten verbleven in juni 2023
Reactie van bacanhim op 21 jun 2023
Dear Guest,It is very important for us to receive your feedback, we are glad to learn that you enjoyed your stay. Regarding the breakfast, please note that breakfast is included for all guests, and this information is part of your booking confirmation.We look forward to your next stay at one of our hotels.RegardsCarla

10/10 – Uitstekend

Mélanie

4 nachten verbleven in juni 2023

10/10 – Uitstekend

Silke

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van bacanhim op 13 jun 2023
Thank youCarla

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location in Old Town. Nice hotel, comfortable with relaxed bar. Good breakfast choices.
8 nachten verbleven in maart 2023
Reactie van bacanhim op 13 jun 2023
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 – Uitstekend

Bonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was great and the staff was amazing! The front desk helped me rebook a tour when mine was cancelled at the last minute, and a woman working in the dining area overhead that it was my birthday and had champagne to the room! Really enjoyed our stay
4 nachten verbleven in mei 2023
Reactie van bacanhim op 13 jun 2023
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

10/10 – Uitstekend

Randi Orderdalen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in mei 2023
Reactie van bacanhim op 13 jun 2023
Thank youCarla

10/10 – Uitstekend

Yngvar

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in mei 2023
Reactie van bacanhim op 13 jun 2023
Thank youCarla

10/10 – Uitstekend

Dolores

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay at Porto Santa Maria was made even more pleasant by the friendly and helpful staff. The front desk staff especially Manuela was great and always ready to help. It was very convenient to walk down to the breakfast buffet each day to sip your first days coffee and take in the fantastic views. The pool and various lounging areas were always spotless and well attended. The daily happy hour and music each night made it fun and entertaining. The housekeeping staff were expert in keeping the room spotless and always friendly and welcoming each day. The location was extremely convenient to the many different restaurants and shopping areas. Our sea view balcony was our favorite spot to begin and end our days. We look forward to returning one day.
7 nachten verbleven in mei 2023
Reactie van bacanhim op 21 jun 2023
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

8/10 – Goed

Tuija

7 nachten verbleven in mei 2023
Reactie van bacanhim op 21 jun 2023
Thank youCarla

6/10 – Redelijk

David

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Failed the orange juice test!
Great old town location, really handy for all bus services, and some really good restaurants and bars within walking distance. Buildings and gardens were well maintained. Lovely swimming pools inside and out. Our side seaview room (246) was well located - quiet, high floor and with views over the pool and gardens. Avoid the side seaview rooms facing west over the park - shifty characters up to no good. It’s a high-risk strategy to go for a side view in case you get allocated one of these. What really let it down was the quality of the food at breakfast. My rule of thumb for assessing the quality of a hotel is the quality of the orange juice and it failed miserably -never seen a real orange. It was horrible. We were asked for our feedback after a few days and reported this plus other food issues. The response of the duty manager was "you are not the first to complain about it. If you want proper orange juice then you'll have to pay extra for it". Fresh fruit was plentiful, also good selection of breads and pastries. However, cheeses and meats were almost 100% all ultra processed types - a very disappointing poor-quality range. We got the impression that costs were being too tightly controlled resulting in a breakfast that failed to match our expectations for a 4* hotel. Strangely, there was sparkling wine provided at breakfast – spend that money on providing some proper fruit juice. It put us off dining in the restaurant in the evening.
7 nachten verbleven in april 2023
Reactie van bacanhim op 21 jun 2023
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Carla

10/10 – Uitstekend

tina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt ophold. Super værelse( med udgang til poolområde) centralt beliggende
9 nachten verbleven in april 2023
Reactie van bacanhim op 21 jun 2023
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 – Uitstekend

alison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect; our room was spacious, sea facing with balcony and kitchenette. The staff, particularly André, were friendly, helpful and nothing was too much trouble. We felt very spoilt. The hotel and gardens are beautifully maintained with an indoor spa, an outdoor pool and 3 hot tubs including one on the roof. Although full the hotel never felt overcrowded and we always got a sun bed. The food was very good esp the breakfasts. Happy hour on the bar’s balcony was lovely for sundowners. Great live music in the bar in the evenings. We’ll definitely return.
7 nachten verbleven in april 2023
Reactie van bacanhim op 24 apr 2023
Dear Guest,First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Carla

10/10 – Uitstekend

Denise

4 nachten verbleven in april 2023