Really lovely hotel, conveniently located for an easy walk into the centre of Funchal. Staff were all very lovely. My only negative point was that unknown to us, we arrived when the carnival was on, and had difficulty both finding and the accessing the hotel due to road closures. After a long day of travelling and trying to navigate the roads at night in a hire car, we went round in circles trying to reach our hotel. After trying to phone the hotel for advice, no one answered our call. Eventually we managed to find a blocked road, that said access only and got to it. Answering the phone or an email to explain how to get there on carnival night might have saved a lot of first night stress. Overall though, we had a lovely stay, and reception even rang down to the kitchen to ask if we could get a meal late at night on arrival day. We would definitely stay there again.