Een binnenzwembad, 2 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Saccharum Resort

5 out of 5
Saccharum Resort
Rua Serra de Água, 1, Calheta

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 522 van 709 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 709 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 709 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 709 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 709 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Jasper

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van BT op 13 mrt 2024
Dear Mr(s). Jasper, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and enjoyed the room view, food experience and the service provided by our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service
7 nachten verbleven in oktober 2023
Reactie van Hotel Saccharum op 22 dec 2023
Estimada Sra. Mónica, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas. Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 – Uitstekend

A.M. van der

Positief: Netheid
3 nachten verbleven in november 2023
Reactie van Saccharum hotel op 23 nov 2023
Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Ron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Van A tot Z alles Mega. Hier kom je echt tot rust. Reuze keuze met ontbijt. Uitstraling van het hotel is geweldig Personeel héél vriendelijk. . Goede bedden, heerlijke douche. En wat ook geweldig is, ze halen handdoeken weg bij het zwembad wanneer ze daar van tevoren worden neergelegd. Hier word je toch blij van??!!
5 nachten verbleven in september 2023
Reactie van Bruno Teles op 25 sep 2023
Dear Mr Ron, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay at our hotel and enjoyed in particular our friendly team.All of our staff members are willing to go that extra mile to provide all our guests an excellent stay, in order to achieve and exceed all our guests expectations!It will be a pleasure of welcoming you again for another “Saccharum experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

kurt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful modern hotel, excellent restaurant.
3 nachten verbleven in augustus 2023
Reactie van Saccharum hotel op 4 sep 2023
Dear Mr. Kurt,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a lovely stay and especially enjoyed our modern design and restaurants.We hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Vesela

10/10 – Uitstekend

manuel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel
Het is een heerlijk hotel op een prima locatie. Het hotel beschikt over alle denkbare faciliteiten zoals een fitness, spa, snooker, pingpong tafel, zwembaden en zelfs een squashbaan. Daarnaast is het personeel vriendelijk en het eten heerlijk. Twee mogelijk kleine verbeterpunten zijn het toevoegen van een espresso apparaat op de kamer en iets meer variatie in het enorme ontbijtbuffet.
7 nachten verbleven in februari 2022
Reactie van Bruno Teles op 9 mrt 2022
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know that you had a marvellous stay and that our facilities, location and friendly team met your expectations. We took note of your constructive feedback and will pass it on to our team. We hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Herman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2022
Reactie van Bruno Teles op 9 mrt 2022
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your rating on your recent stay at Saccharum hotel. We are pleased to know we have lived up to your expectations and that you have enjoyed a pleasant stay with us. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Paulette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
op!
Met één woord SUPER
7 nachten verbleven in augustus 2020
Reactie van Bruno Teles op 16 aug 2020
Cher client, Nous vous remercions de votre préférence pour le Saccharum Hotel Resort & Spa. Nous sommes heureux de savoir que vous avez apprécié votre visite et nous vous remercions pour vos commentaires sur l'hôtel. Notre objectif principal est de donner à nos clients un excellent service afin d'atteindre et de dépasser vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre Hôtel. Avec les plus chaleureuses salutations et Muito Obrigado! Bruno Teles Directeur de l’hôtel

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel bevindt zich op een top locatie. Zeer goed verzorgd hotel met heel veel facilitieten. De kamers zijn echt top ingericht. Uitzicht is top.
3 nachten verbleven in oktober 2019
Reactie van Ricardo Nascimento op 21 okt 2019
Dear Guest, We would like to thank you for taking the time to write a review about our hotel and to have chosen the Saccharum Resort & Spa for your holiday in Madeira. Our main goal is to provide our guests with an impeccable service and help you create incredible memories of your stay with us. We appreciate every word and we are extremely happy to know had an amazing stay and that our location, facilities and great view contributed in the best way to make your holiday even better. On behalf of the all staff members, a warm thank you and the best wishes. It will be our pleasure to host you again in the near future for another wonderful "Saccharum experience". Best regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2019
Reactie van Ricardo Nascimento op 1 aug 2019
Dear Guest, We would like to thank you for taking the time to write a review on your stay and for choosing the Savoy Saccharum Hotel for your holiday in Madeira. Our main goal is pamper and exceed all our guests expectations, in order for you to offer you unforgettable memories in Madeira and in our hotel. Once again we thank you very much for your review, and we will transmit your message. We hope to see you again in the near future for another "Saccharum experience". Best regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het was top. Echt alles was goed of ever gezegd uitstekend
1 nacht verbleven in juni 2019
Reactie van Ricardo Nascimento op 3 jul 2019
Dear guest, Thank you very much for choosing the Savoy Saccharum Hotel Resort & Spa for your holiday in our beautiful Madeira Island. We are pleased to know you had an excellen holiday on the sunniest place of the island which is the amazing town of Calheta. It is really rewarding for us to know that we have met your expectations. We look forward to welcoming you next time to our unique hotel. Sincerely and "Muito Obrigado", Ricardo Nascimento Director of the hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig verblijf...jammer om weg te gaan naar de
In alles top!!
5 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het totale plaatje was zeer goed. Altijd en overal vriendelijk en behulpzaam personeel en over alles heel netjes.
7 nachten verbleven in juni 2019
Reactie van Ricardo Nascimento op 14 jun 2019
Dear Guest, Thank you so much for taking the time to write a kind review following your recent visit to the Savoy Saccharum Resort & Spa. We were really happy to know you had a wonderful time with us, thoroughly enjoyed your stay, as well as our helpfuland friendly staff Here at the Savoy Saccharum we do make the effort and go that extra mile to offer a personalised service, we do enjoy to pamper our guests and offer you the best holiday experience. We all look forward to having the pleasure of looking after you again in the near future. With warm regards and "Muito Obrigado". Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een fantastisch hotel met een geweldige spa.ontbijt heel goed. Het ala cart restaurant was niet bijzonder.
4 nachten verbleven in januari 2019
Reactie van Ricardo Nascimento op 27 jan 2019
Dear Guest, We would like to thank you so much for choosing Savoy Saccharum Hotel Resort & Spa for your holiday in our beautiful Madeira Island. We are very proud and pleased of the positive comments and kind words that you addressed to us, regarding our A La Cart, we will pass this information to the F&B department. For sure we will keep doing our best to reach and exceed all our guests expectations and needs. We look forward to have the pleasure of welcoming you back in our unique island and hotel. Warmest regards and " Muito Obrigado", Ricardo Nascimento Hotel Manager

10/10 – Uitstekend

Hilary, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig personeel, zeer behulpzaam ook. De locatie is top!
4 nachten verbleven in oktober 2018
Reactie van Ricardo Nascimento op 30 okt 2018
Lieber Gast, Wir möchten uns sehr herzlich bei Ihnen bedanken, dass Sie das Savoy Saccharum Hotel Resort & Spa zum zweiten Mal auf unserer wunderschönen Insel Madeira gewählt haben. Wir sind sehr stolz und erfreut über die positiven Kommentare und freundlichen Worte, die Sie an uns gerichtet haben. Natürlich werden wir unser Bestes geben, um alle Erwartungen und Bedürfnisse unserer Gäste zu erfüllen und zu übertreffen. Wir freuen uns darauf, Sie zum dritten Mal wieder in unserer einzigartigen Insel und unserem Hotel begrüßen zu dürfen! Herzliche Grüße und "Muito Obrigado", Ricardo Nascimento Hotelmanager

10/10 – Uitstekend

Hans P.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in augustus 2018
Reactie van Ricardo Nascimento op 17 aug 2018
Dear Guest, Thank you for taking your time to write a review regarding the Savoy Saccharum Resort & Spa. We hope you had enjoyed all aspects of your stay with us. It will be an honour to welcome you back in a near future for another experience, With our warmest regards and “muito obrigado”, Ricardo Nascimento Hotel Manager

8/10 – Goed

Maria, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genieten!
Heerlijk hotel, prachtige kamers en mooi uitzicht vanaf het balkon.
9 nachten verbleven in oktober 2017

10/10 – Uitstekend

Piet, Westende

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel op het mooie Madeira!
Prachtig hotel, heel mooie kamers met super uitzicht, lekker ontbijt, buffetrestaurant iets minder maar wij hadden kamer met ontbijt en gingen meestal naar lokale restaurantjes waar het niet duur is en heel lekker. Zwembad prachtig maar koud! Top hotel, zeker voor herhaling vatbaar!
7 nachten verbleven in oktober 2017

10/10 – Uitstekend

Stefanie, Westende, Belgie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastische familievakanrie
Prachtig, modern design hotel! Heel mooi gelegen. Wij hadden een suite op 8ste verdieping met zijdelings zeezicht. Prachtig zicht, heel mooi ingerichte kamers met aparte slaapkamer. Onze 2 kinderen sliepen op de slaapbank. Genoeg plaats met 4, ruim terras. Wij waren er samen met mijn zus en haar familie en met mijn ouders. Oorspronkelijk hadden we geen kamers dicht bij elkaar maar ze deden al het mogelijke om ons toch een kamer naast elkaar te geven. Buitenzwembad prachtig maar heel koud. Zou toch een beetje verwarmd mogen worden. Ontbijt uitgebreid en lekker. Diner in buffetrestaurant iets minder, niet zoveel keuze en vrij duur in vergelijking met de lokale restaurantjes. Heel lekker gegeten bij Italiaan en New Era op de boulevard enkele minuutjes van het hotel. Jammer dag je moet bijbetalen voor de parking. Een auto heb je zeker nodig want er is niet veel te doen rond het hotel. Wij hadden een prachtige vakantie met de familie en zouden het hotel aan iedereen aanraden!!!
7 nachten verbleven in oktober 2017

10/10 – Uitstekend

André, Nieuwleusen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Revitalisatie
Prettige omgeving, mooie ligging van hotel, strand voor de deur, dichtbij restaurants, autohuur wel aanbevolen! Alle horecavoorzieningen bij het hotel kun je eenvoudig gebruiken, ze zetten de rekening op je kamernummer, de restaurants moet je wel van te voren reserveren! Het Buffet kost ca. €30,00 p.p. excl. drankjes, op woensdagavond is er een optreden van een lokale muziekgroep. Parkeren bij het hotel minimaal € 6,50 p/d
13 nachten verbleven in september 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super locatie. Uitstekend personeel.
Goede locatie, uitstekend personeel. Veel facilities qua food and beverage. SPA uitermate schoon en goed onderhouden. Suite was perfect en uitmuntende service.

8/10 – Goed

Tobias

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

Breanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I spent my 30th birthday here at Saccharum and it was a great choice. For my birthday we did a spa day and when I got back to my room there was a surprise cake waiting for me. Their staffing is welcoming and good to you at all times. Would rebook.
3 nachten verbleven in april 2024

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
History, design and location all perfect!
7 nachten verbleven in april 2024

10/10 – Uitstekend

jordon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
limited shuttle service from the hotel to the city in funchal/ airport. staff was very friendly and went above and beyond to make sure needs were met. Would recommend to friends and family.
3 nachten verbleven in april 2024

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and very comfortable but definitely more city ‘spa’ vibe and not super kid friendly. Also extremely dark throughout which I guess is cool but not super practical or ‘seaside holiday’. The area around the hotel is pretty nice but very limited in terms of restaurants and the hotel restaurants weren’t super amazing.
7 nachten verbleven in april 2024

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fine
4 nachten verbleven in april 2024
Reactie van Saccharum hotel op 16 apr 2024
Dear Mrs. Lisa, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely time during your stay.Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

thomas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing was missing, great big Hotel but Spa should be no extra cost and free for everybody.
3 nachten verbleven in maart 2024
Reactie van Saccharum hotel op 16 apr 2024
Dear Mr. Thomas, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!On this opportunity, we would like to inform that our spa includes access to sauna, jacuzzi, Turkish bath, sensorial showers and an indoor pool for an additional charge of 30 euros per person, per day, in order to provide availability, comfort and a relaxing environment to all the guests.Despite this, we hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely quiet escape
4 nachten verbleven in maart 2024
Reactie van Saccharum hotel op 3 apr 2024
Dear Mr. John,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very enjoyable stay with family. Comfortable rooms, pleasant staff, decent breakfast and a la carte, useful games room and squash court. 5 mins walk to restaurants for lunch or dinner. Nice ocean view. 45 mins from airport and 30 mins to Funchal. On quiet part of island which we preferred and hired a car. Would recommend. Hotel was a little dark and if outdoor pools were heated we could swim comfortably. Large hotel. We parked along the road for free. Weather changes a lot in Madeira and different weather in each town.
5 nachten verbleven in maart 2024
Reactie van Saccharum hotel op 3 apr 2024
Dear Mr. Kevin, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely family time and especially enjoyed the room comfort, sea views, breakfast variety and the service provided by our friendly team.On this opportunity, we would like to inform you that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.Despite this, we hope to have the pleasure of welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

4/10 – Matig

Lilly Amai

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Saccharum hotel op 3 apr 2024
Dear Mrs. Amai,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

6/10 – Redelijk

Linda

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the pool area. Its quite a bit of a drive into Funchal, which many of our tours were located. A lot of the workers didnt know how to work the stove. It took about an hour for someone to come and finally figure it out. Must have a car or transportation is hard to come by. Very close to a supermarket, about a 10min walk. If not for the pool and ocean view, i would choose a better situated hotel, as far as convenience to extracurricular activities.
5 nachten verbleven in maart 2024
Reactie van Saccharum hotel op 21 mrt 2024
Dear Mrs. Linda,Greetings from Calheta! First, we would like to thank you for writing a review about your recent stay at Saccharum hotel!We are pleased to know that you had a lovely stay and especially enjoyed the sea views and swimming pools.On this opportunity, we would like to inform that our hotel is located 30min drive from the main city. We provide a daily shuttle for an extra charge of 28 euros per person return and we are happy to book tours for our guests with pick up at the hotel. For this case, we truly regret to hear that we could not meet your expectations on this aspect.Our maintenance team is always available to check our facilities and provide assitance to our guests. We will check this situation internally to try to understand what happened.Despite this, we sincerely hope to have the opportunity of welcoming you again for a new and improved "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

8/10 – Goed

roldig

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
3 nachten verbleven in maart 2024
Reactie van BT op 13 mrt 2024
Dear Mr(s). Roldig, Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the room view, food experience and the service provided by our friendly team.We hope to have the pleasure to host you once again in our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Egle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to relax, we got a room with the Ocean view that was very nice. Overall fantastic experience, the only one downpoint was food - found it overpriced compared to the quality and restaurants offering that is 5 min away.
4 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 9 mrt 2024
Dear Mr/s. Egle,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a relaxing stay and enjoyed our closeness to the ocean.On this opportunity, we would like to inform that we provide a full selection of dishes based on the Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Despite this, we hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Katarzyna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern and spacious with exceptional customer service. We really enjoyed our stay in a room with sea view, it was simply wonderful. If we ever go back to Madeira this is the hotel will stay in.
7 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 9 mrt 2024
Dear Mrs. Katarzyna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed the room comfort, sea views and the service provided by our friendly team.It will be a pleasure to welcoming you again for a new “Saccharum Experience”.Warmest egards,Bruno TelesHotel Manager

10/10 – Uitstekend

Zakupy

3 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 3 apr 2024
Dear Mr/s. Zakupy, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new Saccharum Experience.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and the staff were lovely. Can’t recommend enough as the setting is so gorgeous. Excellent breakfast and facilities
2 nachten verbleven in februari 2024
Reactie van Saccharum hotel op 24 feb 2024
Dear Mrs. Catherine, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our breakfast variety and the service provided by our friendly team.Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Idalecio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Superb place to stay Nothing to dislike
1 nacht verbleven in februari 2024
Reactie van BT op 23 feb 2024
Dear Mr. Idalecio, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!We hope to have the pleasure to welcome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Rene, Dresden

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accommodation
3 nachten verbleven in februari 2024
Reactie van BT op 23 feb 2024
Cher Mr. Rene,Salutations de Calheta !Merci d'avoir écrit votre opinion sur votre séjour dans l'hôtel Saccharum!Nous sommes très heureux d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié le confort et le service de notre personal.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir, pour une nouvelle «expérience Saccharum».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

10/10 – Uitstekend

Sawmaya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
3 nachten verbleven in januari 2024
Reactie van BT op 3 feb 2024
Dear Mr(s). Sawmaya, Greetings from Calheta! First of all, we would like to thank you for your preference once again for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!Looking forward to ywelsome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Werner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Bruno Teles op 30 jan 2024
Dear Mr Werner, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Lynda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in januari 2024
Reactie van Saccharum hotel op 21 jan 2024
Dear Mrs. Lynda,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed our sea views.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Markus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schön gelegenes Resorthotel direkt am Meer. Unbedingt Meerblick buchen, es gibt Zimmer mit tristen Blick zum Innenhof. Die Architektur ist schön, aber sehr düster gehalten. Alberne Aufpreispolitik für SPA, Yogastunden oder Liegen am Infinitypool etc.. Das Buffetrestaurant hat attraktive Preise; die Essenqualität ist gemischt. Freundliches Personal.
13 nachten verbleven in januari 2024
Reactie van Saccharum hotel op 21 jan 2024
Dear Mr. Markus, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our sea views and the service provide by our friendly team. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.In regards to our Spa, it includes access to sauna, Jacuzzi, steam room, sensorial showers and a heated pool for an additional charge of 25 euros per person, per day, in order to provide availability and comfort to all of our guests.We have sunbeds available and free of charge for our guests at our rooftop, adults’ only area and at the Beach Club. As an alternative, there are limited places by the infinity pool, in order to offer a more exclusive experience. Even though, we will be happy to share your words with our team. Despite this, we hope to have the opportunity of welcoming you again in the future for a new and improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Stan

4 nachten verbleven in januari 2024
Reactie van Saccharum hotel op 14 jan 2024
Dear Mr. Stan, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel but beware of some details
Very nice hotel, great location. Service and food are good, but not at the level of a 5 star hotel. Especially at the Trapiche restaurant on the terrace, service was very slow and the staff not very professional, as they spent more time talking to each other in the corner than paying attention to the guests (it felt to a certain extent that they were not permanent staff or that they were training?). The Spa and the staff in the spa were top notch. As for the room, it was very nice but I did not realise it was one of those new design rooms where the shower is in the room and has no doors. While this was not a problem for me as I was on my own, the issue was not having a door, as the whole room got humid from the steam of the hot water and I could hear the water dropping at night after taking a shower. Could also hear my next door neighbours shower in the morning, which woke me up a couple of times. Also strange was the fact that to get to the indoor swimming pool, you had to walk outdoors in the terrace (not the case if you paid extra to use the spa facilities). So not great for a rainy day or when it's not too hot. Felt like the indoor pool was an after-thought in the hotel design. Overall, nice hotel but not necessarily as great quality as I was expecting from a 5 star.
5 nachten verbleven in december 2023
Reactie van Saccharum hotel op 14 jan 2024
Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our location, sea views and especially the service provided by our Spa team. On this opportunity, we would like to inform that our indoor pool is located in the Sukkar Lodge area, accessible via the terrace on 8th floor or via the corridor on the 5th floor.Our team works hard and around the clock, in order to provide a quality and personalized service to all of our guests. For this main reason, we regret to hear about this situation concerning Trapiche bar, which we will analyse internally to try to understand what happened. With reference to our restaurants, we provide a full selection of dishes based on Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Once again, we thank you for your sincere feedback and we hope to have the opportunity of welcoming you again for a new and certainly improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

10/10 – Uitstekend

Suyash

3 nachten verbleven in december 2023
Reactie van Saccharum hotel op 9 jan 2024
Dear Mr/s. Suyash,Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that your had a nice stay and look forward to welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

10/10 – Uitstekend

Mariana

1 nacht verbleven in december 2023
Reactie van Hotel Saccharum op 22 dec 2023
Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada!Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

10/10 – Uitstekend

Mariana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Saccharum op 22 dec 2023
Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas.Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor