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Beoordelingen van DoubleTree by Hilton Madison Downtown

4 out of 5
DoubleTree by Hilton Madison Downtown
525 West Johnson Street, Madison, WI

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 779 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 1002 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent hotel within walking distance of the city centre. Breakfast bar was mediocre at best with lots of stale food when I came in, and closed an hour earlier than I was told. Eat out if you can. The room was spotless and spacious.
1 nacht verbleven in juli 2019
Reactie van GM op 8 jul 2019
Thanks for sharing your review with us! We are happy to hear you enjoyed your stay and look forward to welcoming you back on your next visit to Downtown Madison!

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property in a very convenient area.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ginger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fantastic!!!
1 nacht verbleven in mei 2024
Reactie van GM op 21 mei 2024
Thanks for your 5-star review, Ginger! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Steven, Longboat Key

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van GM op 20 mei 2024
Thanks for your 5-star review, Steven! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

George, Cary

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant Stay, staff and location
1 nacht verbleven in mei 2024
Reactie van GM op 9 mei 2024
Thanks for your 5-star review, George! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Erik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and convenient
1 nacht verbleven in mei 2024
Reactie van GM op 6 mei 2024
Thanks for your 5-star review, Erik! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van GM op 6 mei 2024
Thanks for your 5-star review, Heather! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

6/10 – Redelijk

Tannie

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
I was disappointed that they charged $18 for parking when it says free parking on their website!
1 nacht verbleven in mei 2024
Reactie van GM op 6 mei 2024
Hi Tannie, We sincerely apologize for any misunderstanding. There are two DoubleTree hotels in Madison and the other location, DoubleTree by Hilton Madison East does indeed offer complimentary parking. While we do charge for parking, we are still offer the lowest rate for overnight parking across all Downtown Madison hotels. We appreciate you staying with us and hope to welcome you back in the future.

10/10 – Uitstekend

ilana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All super convenient to university
1 nacht verbleven in mei 2024
Reactie van GM op 6 mei 2024
Thanks for your 5-star review, Ilana! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Annie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
from housekeeping to management, staff was top notch. clean rooms.
3 nachten verbleven in april 2024
Reactie van GM op 6 mei 2024
Thanks for y our 5-star review, Annie! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Cynthia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clear, clean room
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Thanks for your 5-star review, Cynthia! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Felisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly & convenient
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Thanks for your 5-star review, Felisa! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the university.
1 nacht verbleven in april 2024
Reactie van GM op 29 apr 2024
Thanks for your 5-star review, David! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Lydia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the warm cookies at the desk and cold water bottles in the room! Nice touch!
1 nacht verbleven in april 2024
Reactie van GM op 26 apr 2024
Thanks for your 5-star review, Lydia! We are so happy to hear you enjoyed your stay and look forward to welcoming you with more of our signature DoubleTree cookies on your next visit to Downtown Madison!

10/10 – Uitstekend

Wafa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing and helpful staff
6 nachten verbleven in april 2024
Reactie van GM op 26 apr 2024
Thanks for your 5-star review, Wafa! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Kean

Reisde met familie
Positief: Voorzieningen
Friendly staff
2 nachten verbleven in april 2024
Reactie van GM op 22 apr 2024
Thanks for your 5-star review, Kean! We are so happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Chaim

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great large room
2 nachten verbleven in april 2024
Reactie van GM op 15 apr 2024
Thanks for your 5-star review, Chaim! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Hector

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van GM op 8 apr 2024
Thanks for your 5-star review, Hector! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Jaime

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the proximity to UW and great restaurants! And the staff could not have been nicer and more helpful!
2 nachten verbleven in april 2024
Reactie van GM op 5 apr 2024
Thanks for your 5-star review, Jaime! We are so happy to hear you enjoyed our near campus location and friendly staff. Looking forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The team here is second to none! Best experience I have had. The staff is amazing; everyone is friendly, helpful, and tuned in to what their guests need.
2 nachten verbleven in maart 2024
Reactie van GM op 2 apr 2024
Thanks for your glowing recommendation, Ann! We are so happy to hear you enjoyed our friendly staff and the incredible service we strive to provide. Looking forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

EDDI

3 nachten verbleven in maart 2024
Reactie van GM op 19 apr 2024
Thanks for your 5-star review, Eddi! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Penny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located so close to State Street.
1 nacht verbleven in maart 2024
Reactie van GM op 2 apr 2024
Thanks for your 5-star review, Penny! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

SHELLEY

2 nachten verbleven in maart 2024
Reactie van GM op 15 apr 2024
Thanks for your 5-star review, Shelley! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Devin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shuttle service was so convenient to have during our stay and all of the staff was extremely helpful.
1 nacht verbleven in maart 2024
Reactie van GM op 22 mrt 2024
Thanks for your 5-star review, Devin! We are so happy to hear you enjoyed our complimentary shuttle service and friendly staff. Looking forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Happy to try the Doubletree for the first time. Will be back.
1 nacht verbleven in maart 2024
Reactie van GM op 12 mrt 2024
Thanks for your 5-star review, Cynthia! We are happy to hear you enjoyed your first DoubleTree experience and look forward to welcoming you with more of our signature chocolate chip and walnut cookies soon!

8/10 – Goed

Alun

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van GM op 5 mrt 2024
Thanks for sharing your review with us, Alun! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the place and location, staff was great and able to walk to many different places.
2 nachten verbleven in februari 2024
Reactie van GM op 27 feb 2024
Thanks for your 5-star review, David! We are happy to hear you enjoyed our friendly staff and central location. Looking forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Lori

1 nacht verbleven in februari 2024
Reactie van GM op 21 mrt 2024
Thanks for your 5-star review, Lori! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Debra

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Motel was fine. Restaurant had good selections & food. Lots of construction in the area which made driving a little difficult.
1 nacht verbleven in februari 2024
Reactie van GM op 23 feb 2024
Thanks for sharing your review with us, Debra! We are happy to hear you enjoyed our onsite restaurant and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Melia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van GM op 20 feb 2024
Thanks for your glowing recommendation, Melia! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Christian

1 nacht verbleven in februari 2024
Reactie van GM op 21 mrt 2024
Thanks for your 5-star review, Christian! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Kerrie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exhausting trip
It was a quiet clean room. We were exhausted. I will definitely stay at this location again.
1 nacht verbleven in februari 2024
Reactie van GM op 19 feb 2024
Thanks for your glowing recommendation, Kerrie! We are happy to hear you had a peaceful stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Winnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van GM op 20 feb 2024
Thanks for your 5-star review, Winnie! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van GM op 19 feb 2024
Thanks for sharing your review with us, Nicholas! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Fred

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2024
Reactie van GM op 15 feb 2024
Thanks for your glowing recommendation, Fred! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was excellent and within many of the University's facilities.
1 nacht verbleven in februari 2024
Reactie van GM op 13 feb 2024
Thanks for your 5-star review, Paul! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Spencer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great choice. Would definitively return
1 nacht verbleven in februari 2024
Reactie van GM op 12 feb 2024
Thanks for your 5-star review, Spencer! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van GM op 12 feb 2024
Thanks for your 5-star review, David! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great visit. Good break. The shuttle service was extremely convenient
1 nacht verbleven in februari 2024
Reactie van GM op 12 feb 2024
Thanks for your 5-star review, Jeffrey! We are happy to hear you enjoyed our complimentary shuttle service and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love this hotel. Updated. Clean. Friendly. Close to our Badger. Walkable to campus plus they offer a shuttle as needed
1 nacht verbleven in februari 2024
Reactie van GM op 9 feb 2024
Thanks for your 5-star review, Stephanie! We are happy to hear you enjoyed our near campus location and complimentary shuttle service. Looking forward to welcoming you on the next trip to visit your Badger!

10/10 – Uitstekend

janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Well run. Quiet.
3 nachten verbleven in februari 2024
Reactie van GM op 9 feb 2024
Thanks for your 5-star review, Janet! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

LISA

Reisde met familie
Positief: Voorzieningen
Great check in! Friendly staff!
2 nachten verbleven in februari 2024
Reactie van GM op 8 feb 2024
Thanks for your 5-star review, Lisa! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Madison!

4/10 – Matig

Linda E

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The availability of the shuttle was nice; the bartender was new & unsure of pricing; charged us $25 for 2 Kahlua/crème drinks; I could have bought a whole bottle for that amount?
1 nacht verbleven in februari 2024
Reactie van GM op 6 feb 2024
Linda, Thank you for staying with us and for sharing your feedback. We are so sorry to hear you experience in the restaurant was less than perfect. Your insight has been given to our Director of Food & Beverage so he can work on training with the aforementioned bartender and provide any clarity surrounding pricing. We hope to be able to welcome you on your next visit to Downtown Madison.

10/10 – Uitstekend

Brian

2 nachten verbleven in februari 2024
Reactie van GM op 20 mrt 2024
Thanks for your 5-star review, Brian! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Lucille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van GM op 5 feb 2024
Thanks for your glowing recommendation, Lucille! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van GM op 2 feb 2024
Thanks for your glowing recommendation, James! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Malorie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i really had a good stay here. the staff were all super friendly and the chauffeur services were really helpful since i was unfamiliar there. when i stayed there was construction going on right outside of the entrance which made it hard to get in but that wasn’t the hotels fault. the entrance was hard to find though.
1 nacht verbleven in december 2023
Reactie van GM op 29 jan 2024
Thanks for your 5-star review, Malorie! We are so happy to hear you enjoyed our friendly staff and the outstanding service our team provides. Looking forward to welcoming you on your next visit to Downtown Madison!

10/10 – Uitstekend

Gordon, Antioch

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely a great stay. We will be staying here again. Not only were all the staff great the room was really clean and great beds and pillows. If I could give a rating better the 5 stars we would. You can book this hotel with peace of mind you will have a great stay. Oh, the added bonus was the amazing free cookie upon check-in.
1 nacht verbleven in januari 2024
Reactie van GM op 29 jan 2024
Thanks for your 5-star review, Gordon! We are happy to hear you enjoyed your stay and look forward to welcoming you with more of our signature DoubleTree cookies on your next visit to Downtown Madison!

10/10 – Uitstekend

Yitianran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience!
1 nacht verbleven in januari 2024
Reactie van GM op 22 jan 2024
Thanks for your 5-star review, Yitianran! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!

8/10 – Goed

Margaret

Reisde met familie
3 nachten verbleven in januari 2024
Reactie van GM op 22 jan 2024
Thanks for sharing your review with us, Margaret! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!