Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 503 van 1003 beoordelingen" "
10 - Uitstekend
503
Gastenscore: 8 - Goed. 299 van 1003 beoordelingen" "
8 - Goed
299
Gastenscore: 6 - Redelijk. 111 van 1003 beoordelingen" "
6 - Redelijk
111
Gastenscore: 4 - Matig. 62 van 1003 beoordelingen" "
4 - Matig
62
Gastenscore: 2 - Ontzettend slecht. 28 van 1003 beoordelingen" "
2 - Ontzettend slecht
28
9,0/10
Netheid
8,8/10
Personeel en service
8,0/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Jennifer
Reisde met familie
14 mei 2024
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Air conditioning didn’t work. Requested a fix three times. Staff who tried was lovely but unsuccessful in fixing it. Hotel booked so other rooms not available
Jennifer
2 nachten verbleven in mei 2024
10/10 – Uitstekend
FRANCIS, Arlington
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent
FRANCIS
1 nacht verbleven in april 2024
Reactie van Hilton Madison Front Desk op 21 apr 2024
Thank you for your review! We are glad to hear that you enjoyed your stay and appreciate your kind words about our team. We hope to see you next time you are in Madison!
8/10 – Goed
Marcie
13 apr 2024
Positief: Netheid, personeel en service
Marcie
1 nacht verbleven in april 2024
Reactie van -Cassandra op 20 apr 2024
Thank you for submitting a rating for us, Marcie! These help us know what we do right and what we can improve on in the future. We hope to see you again!
10/10 – Uitstekend
Mary
13 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly friendly and helpful
Mary
1 nacht verbleven in april 2024
Reactie van -Cassandra op 14 apr 2024
Hi Mary, thank you for your wonderful review! We strive to make our guests feel welcome always and we are glad we hit the mark. We hope to see you again in the future!
8/10 – Goed
Brooklyn
Zakenreiziger
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wish I was told upfront how much parking would cost. Otherwise wonderful place
Brooklyn
2 nachten verbleven in april 2024
Reactie van -Cassandra op 10 apr 2024
Oh no, sorry to hear about this! Our front desk agents are trained to inform guests how much it would cost for parking, we will reiterate the importance of transparency. Thank you!
10/10 – Uitstekend
David
3 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
David
1 nacht verbleven in februari 2024
Reactie van -Cassandra op 9 apr 2024
Thank you for your review! We are so glad you enjoyed your overall stay with us and hope to have you back in the future.
10/10 – Uitstekend
michele
29 mrt 2024
michele
1 nacht verbleven in maart 2024
Reactie van -Cassandra op 20 apr 2024
Thank you for your rating, Michelle! We are glad you enjoyed your stay and hope to see you again in the future!
8/10 – Goed
Krista
29 mrt 2024
Positief: Netheid, personeel en service
Krista
2 nachten verbleven in maart 2024
Reactie van Hilton Madison Monona Terrace op 1 apr 2024
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you on your next visit to Madison.
10/10 – Uitstekend
Stephen, New York
Reisde met partner
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like it all. Nice room. Comfortable, clean. Great view. HVAC was noisy. Shut it off and perfect temp throughout the night. Wonderful staff. Very tasty breakfast options in restaurant. Would stay here again
Stephen
1 nacht verbleven in maart 2024
Reactie van -Cassandra op 30 mrt 2024
Stephen, Thank you for your kind review! We always strive to make every stay as great as possible and I am glad we hit the mark. We hope to see you again!
6/10 – Redelijk
jeff
24 mrt 2024
No free coffee, little hot water, parking is expensive and difficult to navigate
jeff
1 nacht verbleven in maart 2024
Reactie van -Cassandra op 25 mrt 2024
Oh no, deepest apologies for the hassle of parking. Being downtown, it is a bit difficult to expand our parking options. While we do have coffee for purchase in the gift shop and the restaurant, under the TV's is a coffee maker in the rooms where the coffee is complimentary. We will be sure to inform our front desk team to let our guests know about that option moving forward.Thank you for your review!
8/10 – Goed
Sykala
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked everything besides the parking. Had hard time the first night and had to go across the street to fine additional parking.
Sykala
2 nachten verbleven in maart 2024
Reactie van -Cassandra op 25 mrt 2024
Thank you for your review! The downtown parking options are a bit tight and limited. I do hope the front desk waived your fee for parking on that first night for the hassle.
10/10 – Uitstekend
Botond
Reisde met huisdieren, Reisde met familie
18 mrt 2024
Positief: Voorzieningen
Very beautiful and comfortable hotel. Everything was perfect, from location to staff and room comfort. Really enjoyed our time.
Botond
1 nacht verbleven in maart 2024
Reactie van Hilton Madison Monona Terrace op 18 mrt 2024
Thank you for your review! We are so glad to hear that you enjoyed your stay with us and hope we see you again next time you are in Madison.
10/10 – Uitstekend
Jennifer
17 mrt 2024
Positief: Netheid
Jennifer
2 nachten verbleven in maart 2024
Reactie van Hilton Madison Front Desk op 24 mrt 2024
Thank you for taking the time to write a review Jennifer, we are glad to hear that you enjoyed your stay and hope to see you next time you're in Madison.
8/10 – Goed
Scott
14 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Scott
1 nacht verbleven in maart 2024
Reactie van Hilton Madison Monona Terrace op 15 mrt 2024
Thank you for your review, Scott. We are glad to hear that you enjoyed your stay with us and hope to see you next time you're in Madison.
8/10 – Goed
Kelly
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kelly
1 nacht verbleven in maart 2024
Reactie van Hilton Madison Front Desk op 5 mrt 2024
Thank you your review. We're so happy to hear that you enjoyed your stay with us.
10/10 – Uitstekend
Duke
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located between the lake and the capital building.
Duke
1 nacht verbleven in februari 2024
Reactie van Hilton Madison Monona Terrace op 28 feb 2024
Thank you for your review. We are glad you enjoyed your stay and hope to see you next time you are in Madison.
8/10 – Goed
Molly
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was nice and good to stay at the reason we gave it a good rating was because the garbage was not emptied in our bathroom from the previous people and our refrigerator did not work.
They do have a nice bar though and a shuttle that will drop you off to things nearby.
Molly
2 nachten verbleven in februari 2024
Reactie van Hilton Madison Monona Terrace op 28 feb 2024
Thank you for your review, Molly. We are pleased to hear that you enjoyed your stay and found the shuttle service convenient. We have forwarded your feedback about the trash not being emptied to our Executive Housekeeping for follow-up with her team. Your input is valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back next time you're in Madison.
10/10 – Uitstekend
katherine
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful elegant hotel with beautiful views!!!
katherine
1 nacht verbleven in februari 2024
Reactie van Hilton Madison Monona Terrace op 19 feb 2024
Thank you for taking the time to write a review. We're delighted to hear that you enjoyed your stay with us and hope to welcome you back next time you're in Madison.
10/10 – Uitstekend
Jim
13 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jim
1 nacht verbleven in december 2023
Reactie van Hilton Madison Front Desk op 16 feb 2024
Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We look forward to hosting you again in the future!
8/10 – Goed
Rebecca
Zakenreiziger
11 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rebecca
2 nachten verbleven in februari 2024
Reactie van Hilton Madison Monona Terrace op 12 feb 2024
Thank you for your feedback! We're delighted to hear that you had an enjoyable stay and look forward to welcoming you back next time you're in Madison.
10/10 – Uitstekend
Dolores
Reisde met familie
9 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dolores
2 nachten verbleven in februari 2024
Reactie van Hilton Madison Monona Terrace op 12 feb 2024
Thank you for your feedback. We're thrilled to hear that your stay was exceptional! We look forward to hosting you again next time you're in Madison.
10/10 – Uitstekend
Reid
Zakenreiziger
2 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very clean and the bed was very comfortable.
The hotel staff was very friendly and helpful and I will definitely recommend the hotel and stay there in the future.
Reid
1 nacht verbleven in januari 2024
Reactie van Hilton Madison Monona Terrace op 2 feb 2024
Thank you for your review. We're pleased to hear that you enjoyed your stay and look forward to welcoming you on your next visit to Madison.
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
7 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gear location and dog friendly.
Hotel is in a great location, dog friendly, and well taken care. Located in downtown, close to bars and restaurants. Definitely will stay there again.
Geverifieerde reiziger
1 nacht verbleven in januari 2024
Reactie van Hilton Madison Monona Terrace op 2 feb 2024
We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again the next time you're in Madison.
8/10 – Goed
Sophia
Reisde met partner
6 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jacuzzi was broken and that was a bummer. Also had dinner at The Audrey was severely unimpressed.
The rest of the property was wonderful. Great room. Clean. Helpful staff.
Sophia
1 nacht verbleven in december 2023
Reactie van Hilton Madison Monona Terrace op 2 feb 2024
Thank you for taking the time to provide us with your feedback. We regret to hear that you were unimpressed with the restaurant, and we will be sure to pass your comments along to our Food and Beverage Team for their review. If there are any specific details or concerns you would like to share, please feel free to provide additional information. We appreciate your input as we strive to enhance our guest experience.
10/10 – Uitstekend
Michael
Zakenreiziger
20 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Michael
2 nachten verbleven in december 2023
Reactie van Hilton Madison Front Desk op 20 dec 2023
Thank you for taking the time to share your feedback! We're delighted to know that you had a positive experience during your stay with us. We look forward to welcoming you back the next time you're in Madison.
8/10 – Goed
Lynne
18 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lynne
1 nacht verbleven in december 2023
Reactie van Hilton Madison Monona Terrace op 20 dec 2023
We appreciate your feedback on your recent stay. We hope to have the pleasure of hosting you again the next time you visit Madison. Thank you for considering us for your future stays!
10/10 – Uitstekend
Diana
16 dec 2023
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I loved staying at this place and the view it had was amazing!
Diana
1 nacht verbleven in december 2023
Reactie van Hilton Madison Monona Terrace op 21 dec 2023
We are thrilled to hear that you enjoyed your stay with us and the beautiful views. We look forward to welcoming you again the next time you choose to stay with us.
8/10 – Goed
June
Reisde met partner
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location friendliness very helpful.
June
1 nacht verbleven in november 2023
Reactie van Hilton Madison Monona Terrace op 20 dec 2023
We appreciate your review, and we're delighted to hear that you enjoyed our location and experienced helpful and friendly service from our team. We look forward to welcoming you back the next time you find yourself in Madison.
10/10 – Uitstekend
Dean
Reisde met partner
23 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
You are right downtown. You can walk to everything. Great restaurants. Great shops
Dean
1 nacht verbleven in november 2023
Reactie van Hilton Madison Monona Terrace op 20 dec 2023
We sincerely appreciate your review. It's wonderful to know that you had a pleasant stay and appreciated our downtown location. We look forward to hosting you again when you're in Madison. Thank you for choosing us!
10/10 – Uitstekend
kay
Reisde met familie
17 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
kay
1 nacht verbleven in november 2023
Reactie van Hilton Madison Monona Terrace op 20 dec 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you next time you are in Madison.
10/10 – Uitstekend
mark
12 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
mark
1 nacht verbleven in november 2023
Reactie van Derek Morrison - General Manager op 16 nov 2023
Wow! Thank you for the 5 out of 5 review. We are glad you enjoyed your visit with us. Please come back and stay again!
8/10 – Goed
Chris
Reisde met familie
8 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chris
1 nacht verbleven in november 2023
Reactie van Derek Morrison - General Manager op 16 nov 2023
Thank you for taking the time to give us a review. While it appears you enjoyed your stay overall, we are always looking for our guests' stays to be a 10. Do you have any suggestions or items we could change to help us achieve this? Thank you for your business and for any additional feedback you may be able to provide.
4/10 – Matig
Mark
5 nov 2023
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location is nice.
Check in was delayed; no TV for entire evening (“Sorry, our Dish is out and it’s out of our control.”); sounded like masses of water were coursing through our room’s walls continuously from the moment we arrived with no abatement.
Mark
1 nacht verbleven in november 2023
Reactie van Derek Morrison - General Manager op 14 nov 2023
Dear Mark,Thank you for taking the time to share your feedback on your recent stay. First I apologize for the lack of service and empathy given by our team. This is in contradiction to all we preach and coach on property. Please feel free to call the hotel directly and ask to speak with me. I'd like to personally apologize as well as see if there is any further details that can assist me as I address this concern. I know the TV concern has been fixed but would like to learn more about the interaction with the staff member. We hope you consider staying with us again, and I would be happy to personally get involved in any visits to Madison.
8/10 – Goed
Athena
23 okt 2023
Athena
1 nacht verbleven in oktober 2023
Reactie van Cassandra op 24 okt 2023
Thank you for the high rating! If you have anything you'd like to see an improvement on in the hotel, please do not hesitate to reach out.
6/10 – Redelijk
Geverifieerde reiziger
15 okt 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Service & comfort not up to par for the price. Restaurant did not have capacity to serve hotel guests. There were a few things liked. It was nice that there were EV chargers in the garage. The view was beautiful!
Geverifieerde reiziger
1 nacht verbleven in oktober 2023
Reactie van Cassandra op 17 okt 2023
Thank you for the 5/5 despite the less-than-stellar restaurant experience. While we do try our hardest to make the stay top-tier, we understand sometimes it doesn't happen, even if the views are wonderful. Hope to see you again!
10/10 – Uitstekend
alicia, norwalk
Reisde met partner
14 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
That u could walk to downtown and the robot that brought our dinner
alicia
1 nacht verbleven in oktober 2023
Reactie van Cassandra op 17 okt 2023
We let Munson know you enjoyed her services!
10/10 – Uitstekend
Joann
Reisde met familie
9 okt 2023
Positief: Netheid
Worn Room needsupdating
Joann
4 nachten verbleven in oktober 2023
Reactie van Cassandra op 10 okt 2023
Thank you for the 5/5! We hope to start getting the rooms updated and are glad you had a great stay otherwise.
6/10 – Redelijk
Andrew
9 okt 2023
Adequate but expensive
Andrew
2 nachten verbleven in oktober 2023
Reactie van Cassandra op 28 okt 2023
Thank you for your review! We always appreciate the feedback from our guests.
6/10 – Redelijk
Alan
Reisde met partner
25 sep 2023
Positief: Personeel en service
Other than a really good location, this hotel deserves no more than a 3 1/2 star rating. Housekeeping does not make up a room for several days unless you contact the front desk to request towels and room cleaning. They have a self service coffee bar in the lobby but charge $4.00 a cup and also charge for wifi.
The hotel is older and the rooms are small and could use a makeover.The airconditioners are very loud. On the plus side the employees were very nice and tried their best.
Alan
2 nachten verbleven in september 2023
Reactie van Cassandra op 1 okt 2023
Thank you for your review! To address some of your concerns: Hilton brands have officially started daily stayover service, our property included, starting October 2. Madison does have many coffee shops within walking distance of the hotel if someone is not interested in the Starbucks brand we carry inside the hotel, and all are very good. We hope you come back the next time you are in Madison and try out some of the localized shops near by!
10/10 – Uitstekend
Lisa
Reisde met een groep, Zakenreiziger
22 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The interior design is beautiful.
Lisa
1 nacht verbleven in september 2023
Reactie van Cassandra op 1 okt 2023
Our first floor was redesigned in 2019 and we do not get tired looking at the amazing job the team did, thank you so much!
10/10 – Uitstekend
KAUSHINI
21 sep 2023
KAUSHINI
1 nacht verbleven in september 2023
Reactie van Cassandra op 17 okt 2023
Thank you for the 5/5!
10/10 – Uitstekend
Nancy
Reisde met familie
31 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My niece and I stayed here for a weekend. The location is beautiful. We had nothing but excellent service from every staff person we met. We did have a maintenance issue in our room but staff took care of it promptly. The restaurant was great. We walked to the Farmer's Market and to shopping on State Street. We went to an event at the convention center next door and the skywalk to that from the hotel was very convenient!
Nancy
2 nachten verbleven in augustus 2023
Reactie van Cassandra op 1 okt 2023
We are so glad to hear you had an amazing experience during your stay, Nancy! Each employee takes pride in their friendliness. We hope you come back to enjoy the local events with us again soon!
10/10 – Uitstekend
Linda
29 aug 2023
Linda
1 nacht verbleven in augustus 2023
Reactie van Cassandra op 1 okt 2023
Thank you for the wonderful review, Linda. We hope to have you back soon!
10/10 – Uitstekend
daniel
16 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
like
daniel
1 nacht verbleven in augustus 2023
Reactie van Cassandra op 1 okt 2023
Thanks for the 5/5, Daniel! We're already excited for your next stay with us!
8/10 – Goed
Patrishia
3 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Patrishia
2 nachten verbleven in juli 2023
Reactie van Cassandra op 1 okt 2023
Thank you for your star rating, Patrishia. We hope to have you back next time you stay in Madison!
10/10 – Uitstekend
Patricia
Reisde met partner
23 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Can't think of anything at the moment that I did not like
Patricia
1 nacht verbleven in juli 2023
8/10 – Goed
Charles
23 jul 2023
Positief: Personeel en service
It's a great property. The views of Lake Monona are incredible.
More care could be taken with the property though. Mostly small things -- Dusting the walls inside the restaurant. Room service was inconsistent about replenishing towels. Rust on some of the door frames in the bathrooms.
Charles
4 nachten verbleven in juli 2023
8/10 – Goed
Bailey
Reisde met een groep
14 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall I really enjoyed my stay here. It was clean and well kept. My main complaint is that when I arrived, they wanted to add on all these extra charges, which I found to be ridiculous, considering Expedia had given me a total amount. I had to add on $100 for parking, and they put a $75 hold on my card as well. A little misleading.
Bailey
2 nachten verbleven in juli 2023
10/10 – Uitstekend
Roxanne
Reisde met een groep
9 jul 2023
beautiful
absolutely beautiful hotel! lake views spectacular! staff professional and friendly!