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Beoordelingen van Madison Beach Hotel

4 out of 5
Madison Beach Hotel
94 West Wharf Road, Madison, CT

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 185 van 244 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 244 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 244 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 244 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 244 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

gezin met 3 pub, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel op een prachtige locatie aan zee
Zeldzaam mooi hotel aan zee Kamers met uitzicht op zee Mooie grote kamers met balkon, Het hele hotel ademt een sprookjesachtige sfeer uit, vriendelijk personeel en heerlijk restaurant met wederom Zeezicht Enige minpuntje is wellicht de badkamer Bad met douchegordijn past niet helemaal bij deze klasse Absolute aanrader!

10/10 – Uitstekend

Elena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very special: comfortable and relaxing. Gorgeous views. Caring staff.
4 nachten verbleven in mei 2024

6/10 – Redelijk

Carlos

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Beautiful hotel and beach view but front desk receptionist lady was very rude for no reason
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely courteous and professional. Location ideal.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well managed and gorgeous. Visit this place!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jaqueline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Wahied Helmy op 24 apr 2024
Thank you for staying with us. Hope to welcome you back soon.

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
View from the balcony!
1 nacht verbleven in april 2024
Reactie van Wahied Helmy op 20 apr 2024
Thank you for staying with us and for taking the time to leave us a review. We hope to welcome you back soon.

8/10 – Goed

Sara, Manchester

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was cleaned, staff were great and welcoming. The free breakfast menu limited. Dinner menu was pricey and we ended up exploring other dining options in the area, which resulted in finding some really good gems.
2 nachten verbleven in april 2024
Reactie van Wahied Helmy op 20 apr 2024
Thank you for staying with us and for taking the time to leave us a review. We are so sorry for the inconvenience regarding the breakfast. We hope to welcome you back soon.

10/10 – Uitstekend

Lucia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van John Mathers op 26 feb 2024
Thank you for your review, Lucia. I'm glad to see you had an excellent experience and we hope to see you again soon!

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend. Great staff, food and amenities. A hidden gem.
1 nacht verbleven in februari 2024
Reactie van John Mathers op 12 feb 2024
Thank you for your review and comments, Julie. I'm glad to hear that you had a great experience and hope you'll join us again soon!

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting. Amazing staff. Menu at Wharf was very limited( winter I guess) One staff person repeatedly tried to enter my room but all Others were cordial and appropriate
1 nacht verbleven in februari 2024
Reactie van John Mathers op 26 feb 2024
Thank you for your review and comments, Kathryn. We appreciate your feedback and will use it to improve. Please come see us again soon!

2/10 – Ontzettend slecht

Elizabeth

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van WH op 6 feb 2024
Good Morning,Thank you for your reservation with us, and for taking the time to write us a review. We are so sorry for the inconvenience that you didn't enjoy your stay with us.We hope to welcome you soon, and you give us another chance.

10/10 – Uitstekend

Ana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What made Madison Beach Hotel's beautiful property really stand out for us is its stellar customer service. Every single staff member my H and I encountered was friendly and eager to offer assistance. On our last night we enjoyed a delicious dinner overlooking the Long Island sound and had a waiter who could not have been more gracious. We look forward
1 nacht verbleven in december 2023
Reactie van John Mathers op 31 dec 2023
Thank you for your review and comments, Ana. I really appreciate your taking time to recognize our staff. We are fortunate to have a stellar team that loves to serve. Happy New Year. We hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

Cheryl, South Yarmouth

2 nachten verbleven in december 2023
Reactie van John Mathers op 26 dec 2023
Thank you for your review, Cheryl. I'm glad to see you had an excellent experience and we hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

William

Reisde met partner
Positief: Voorzieningen
Toilet in room did not work which is excusable at this price point. Needed new plunger mechanism which is ridiculous given what I paid for room. Everything else was outstanding.
1 nacht verbleven in december 2023
Reactie van John Mathers op 22 dec 2023
Thank you for your review and comments, William. I'm glad to know you had a great experience with the exception of the toilet issue you mentioned. Please accept our apology for any inconvenience and know that the appropriate repair has been made.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden gem! So peaceful!!
Stopped at this location while traveling between 2 places. Found a hidden gem. Definitely plan to come back for a proper vacation.
View from my room!! So tranquil!
1 nacht verbleven in december 2023
Reactie van John Mathers op 20 dec 2023
Thank you for your review and comments! We're glad you discovered us and hope you'll return again soon.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Newly remodeled, very clean, shore views with decks, comfortable beds, attentive staff. beautiful interior areas. Will definitely book again next year!
2 nachten verbleven in december 2023
Reactie van John Mathers op 18 dec 2023
Thank you for your review and comments, Karen. I'm glad to see you had a great experience and we look forward to welcoming you back again!

10/10 – Uitstekend

Nicole

3 nachten verbleven in december 2023
Reactie van John Mathers op 18 dec 2023
Thank you for your review, Nicole. I'm glad to see you had an excellent experience and we hope to see you again soon.

10/10 – Uitstekend

Ralph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, was there many times love the shore
1 nacht verbleven in december 2023
Reactie van Wahied Helmy op 11 dec 2023
Dear Ralph,Thank you for staying with us. We are so glad you enjoyed your stay with us. We hope to welcome you back soon.

6/10 – Redelijk

christine

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hilton
Well I requested an ocean view and they told me the hotel was full when it was empty. The parking lot had 8 cars and the restaurant was completely empty.
1 nacht verbleven in november 2023
Reactie van John Mathers op 8 nov 2023
Thank you for your review and comments, Christine. I'm sorry you were disappointed with your view. Despite appearances, we were indeed sold out last Wednesday. When booking in the future, I think you would be most satisfied with our Sound View rooms in the south wing of the hotel. These rooms face directly out to Long Island Sound. You had booked a Shoreline View room in the east wing. All our rooms, with the exception of the SeaBelle Suite, have ocean views. We hope to have the opportunity to welcome you back again soon.

10/10 – Uitstekend

carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with beautiful ocean views.
2 nachten verbleven in oktober 2023
Reactie van John Mathers op 12 okt 2023
Thank you for staying with us, Carol. We hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful place to stay and clean and beautiful view!! Loved it!!
1 nacht verbleven in september 2023
Reactie van Wahied Helmy op 28 sep 2023
Thank you so much for staying with us at the Madison Beach Hotel. We are so glad to see that you enjoyed your stay with us. We hope to welcome you back soon.Best,Wahied HelmyGuest Service Manager

10/10 – Uitstekend

Noriana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect sunset
Loved the hotel changed room with total view of ocean.Bed so comfortable pillows perfect ordered them for home.Restaurant wonderful ,staff friendly best customer care ever.
2 nachten verbleven in september 2023
Reactie van Wahied Helmy op 28 sep 2023
Thank you so much for staying with us at the Madison Beach Hotel. We are so glad to see that you enjoyed your stay with us. We hope to welcome you back soon.Best,Wahied HelmyGuest Service Manager

10/10 – Uitstekend

JOHN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Wahied Helmy op 28 sep 2023
Thank you so much for staying with us at the Madison Beach Hotel. We are so glad to see that you enjoyed your stay with us. We hope to welcome you back soon.Best,Wahied HelmyGuest Service Manager

10/10 – Uitstekend

JOHN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wish it had a pool.
3 nachten verbleven in september 2023
Reactie van Wahied Helmy op 28 sep 2023
Thank you so much for staying with us. We are so sorry for the inconvenience for not having swimming pool.We hope to welcome you back soon.Best,Wahied HelmyGuest Service Manager

4/10 – Matig

Sarah

Negatief: Personeel en service
For $600 a night you would think they would have really good service however that was not the case. No one offered to carry my bags into the hotel from valet and so i lugged them up the stairs . Front desk staff was barely pleasant and said i had a great room but i had to keep my blinds closed as there was outdoor seating for the restaurant outside of my room and it was extremely busy. Food was mediocre at best. i definitely would not recommend for other travelers.
1 nacht verbleven in september 2023
Reactie van John Mathers op 28 sep 2023
Sarah -Thank you for sharing your feedback. Our goal is to provide exceptional product and service. I regret that we failed to meet your expectations.

4/10 – Matig

Farah

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overpriced and outdated
Reactie van John Mathers op 6 sep 2023
Thank you for your feedback, Farah. I regret we failed to meet your expectations.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2023
Reactie van john mathers op 5 sep 2023
Thank you for your review!

4/10 – Matig

Kimberly

2 nachten verbleven in augustus 2023
Reactie van john mathers op 5 sep 2023
Thank you for your review. I'm sorry to see we did not meet your expectations. How could we improve?

6/10 – Redelijk

paula

2 nachten verbleven in juli 2023
Reactie van john mathers op 5 sep 2023
Thank you for your review. I'm sorry to see we did not meet your expectations. How can we improve?

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023
Reactie van Wahied Helmy op 29 jul 2023
Thank you so much for staying with us. We are so happy to know that you had enjoyed your stay with us. We are looking forward to welcoming you back again soon

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place, good food, great view
1 nacht verbleven in juli 2023
Reactie van Wahied Helmy op 29 jul 2023
Thank you so much for staying with us. We are so happy to know that you had enjoyed your stay with us. We are looking forward to welcoming you back again soon

10/10 – Uitstekend

Marilyn

4 nachten verbleven in juli 2023
Reactie van Wahied Helmy op 29 jul 2023
Thank you so much for staying with us. We are so happy to know that you had enjoyed your stay with us. We are looking forward to welcoming you back again soon

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Restaurant Staff was very friendly and knowledgeable. Food was delicious. In general, all the staff was courteous and helpful. Bed linens were comfy. I did miss the sandy beaches found further south. Very quiet and relaxing beach hotel. Kathy D.
2 nachten verbleven in juni 2023
Reactie van John Mathers op 29 jun 2023
Thank you for your review and comments, Joe. We hope to have the opportunity to welcome you back again soon.

10/10 – Uitstekend

Diane

Positief: Netheid
1 nacht verbleven in juni 2023
Reactie van John Mathers op 29 jun 2023
Thank you for your review, Diane. Please come visit us again soon!

6/10 – Redelijk

shannon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is beautiful and the restaurant is great but if you're going on a weekend - be prepared for wedding after wedding after wedding. And if the weather is bad, forget about it. The rooms are nice but not 700/night nice.
2 nachten verbleven in juni 2023
Reactie van John Mathers op 29 jun 2023
Thank you for your review and comments, Shannon. Please come visit again and we can help you plan a fun getaway in any weather!

10/10 – Uitstekend

Geoffrey

1 nacht verbleven in juni 2023
Reactie van John Mathers op 13 jun 2023
Thank you for your review, Geoffrey. I'm glad to see you had an excellent experience and hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

ANNIE

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place is beautiful, peaceful and the staff was super friendly and accommodating! They have valet parkingThe restaurant in the hotel was great for dinner. There is a restaurant called Christy’s a few minutes down the road, a quick walk. There are outlets nearby and the center of town is a quick drive with shops, restaurants, etc.
2 nachten verbleven in juni 2023
Reactie van John Mathers op 5 jun 2023
Thank you for your review and comments, Annie. We hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

Joan

3 nachten verbleven in juni 2023
Reactie van John Mathers op 29 jun 2023
Thank you for your review Joan. We hope to see you again soon!

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome hotel, awesome location
We loved our stay at Madison Beach Hotel. The hotel is beautiful, service is superb, and it’s right on the water with a private beach next to a lovely public beach. We are looking for excuses to return.
2 nachten verbleven in mei 2023
Reactie van John Mathers op 30 mei 2023
Thank you for your review and comments, Timothy. We would love to welcome you back again, and any excuse will do!

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van whelmy op 28 mei 2023
Thank you for staying with us, we are so glad to hear that you enjoyed your stay with us. looking forward to welcome you back again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was wonderful
1 nacht verbleven in mei 2023
Reactie van whelmy op 28 mei 2023
Thank you for staying with us, we are so glad to hear that you enjoyed your stay with us. looking forward to welcome you back again.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Seen this place on TikTok
Weekend getaway! Nice hotel with a resort feel. Staff was attentive, and people were friendly. No night life here, the place is pretty quiet. It gave me a old retirement home vibes. No swimming pool, No microwaves in rooms, No cool music in the Lobby & the gift shop sucks. (Bring your own snacks) No scooter rental but they do offer bikes at no cost. The $20 per person continental breakfast is a joke! I quickly learned everyone eats breakfast at Cristys around the corner, which I HIGHLY recommend!!!! Rooms have private balconies that provide no privacy. Nice breeze but the water smells, the bathrooms are nice but The fridge in my room was broken. Rooms have Keurigs with complementary coffee & tea. The restaurant menu is upscale, I asked for Buffalo wings and was told they don’t sell them. (No matter how ritzy a place is everyone sells wings) Dairy Queen, McDonald’s, Chinese food and pizza places are nearby. DoorDash prices were insane for delivery, the ride through town was short & sweet for half the cost.
1 nacht verbleven in mei 2023
Reactie van John Mathers op 16 mei 2023
Dear Anonymous -Thank you for your review and comments. I'm sorry you were disappointed with aspects of your stay, but really appreiiate you recognizing our staff as freindly and attenditve. Your feedback is important and provides us with the opportunity to improve. I hope you choose to visit again in the future.

10/10 – Uitstekend

Mary, Thorntown

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was beautiful with the best service that we have received in years!!
2 nachten verbleven in april 2023
Reactie van John Mathers op 19 apr 2023
Thank you for your review and comments, Mary. I'll be sure to share your compliments with our staff, and we hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van John Mathers op 19 apr 2023
Thank you for your review, Rebecca. Please visit us again soon!

10/10 – Uitstekend

Katarina

1 nacht verbleven in maart 2023
Reactie van John Mathers op 19 apr 2023
Thank you for your review, Katarina. Please visit us again soon!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is absolutely gorgeous! The views are amazing and the food delicious! I will be returning!
1 nacht verbleven in maart 2023
Reactie van John Mathers op 19 apr 2023
Thank you for your review and comments, Karen. I'll be sure to pass your compliments along to our chef, and we look forward to welcoming you back again!

10/10 – Uitstekend

Jaclyn

1 nacht verbleven in februari 2023
Reactie van John Mathers op 19 apr 2023
Thank you for your review, Jaclyn. We hope you'll visit again soon!

10/10 – Uitstekend

Kathleen Sherman

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
what a view
A wonderful surprise to stay in such a clean and comfortable hotel. Service was fantastic from the front desk to all the wait staff in the Dining Room. Beds are super comfortable...definitely recommend
1 nacht verbleven in februari 2023
Reactie van John Mathers op 22 feb 2023
Thank you for your review and comments, Kathleen. We hope to have the opportunity to welcome you back again soon.

10/10 – Uitstekend

elodie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I simply love everything about this place, can’t wait to be back.
3 nachten verbleven in december 2022
Reactie van Wahied Helmy op 28 sep 2023
Thank you so much for staying with us at the Madison Beach Hotel. We hope to welcome you back soon to your lovely place.Best,Wahied HelmyGuest Service Manager