Beste ConstanceWe willen u bedanken dat u ons hotel heeft gekozen voor uw verblijf in Madrid en dat u de tijd heeft genomen om uw ervaring met ons te delen. Ik ben verheugd te lezen dat u een geweldige ervaring heeft gehad in ons bedrijf, van onze prachtige locatie tot onze luxe en moderne kamers.Bedankt voor uw tijd en we kijken uit naar uw volgende bezoek. Vriendelijke groeten,Luis GómezExperience Manager

Beste gast,Aller eerst willen we u hartelijk bedanken voor het vertrouwen in Petit Palace Santa Barbara voor uw verblijf in Madrid en tijd te hebben genomen voor uw feedback op ExpediaWe vinden het geweldig om te weten dat u een goede ervaring heeft gehad en heb kunnen genieten alle faciliteiten dat Petit Palace Santa Barbara te bieden heeft.We hopen u graag snel weer welkom te heten voor uw nieuw verblijf in Madrid.Met vriendelijke groeten,Pablo RozasHost

Buenos días Marcus JacobusEsperamos que su estancia haya sido 100 % recomendable con nosotros y no dude en contactarnos la próxima vez que reserve con nosotros.Un saludo

Beste Petronella,Allereerst hartelijk dank voor het vertrouwen dat u in ons heeft gesteld en voor het feit dat u uzelf heeft aangemoedigd om onze tevredenheidsenquête in te vullen.Uw mening is erg belangrijk voor ons, omdat het ons helpt om elke dag te verbeteren en onze waarden te versterken. Daarom wil ik u hartelijk bedanken dat u ons dit heeft laten weten en dat u ons zo positief heeft beoordeeld.We zijn verheugd te weten dat je je comfortabel hebt gevoeld tijdens je tijd bij ons en dat alles perfect is verlopen. Voor ons is niets belangrijker dan uw tevredenheid en elke dag doen we ons best om ons doel te bereiken: dat u een unieke ervaring heeft.We wachten heel snel op je.Een knuffel

Thanks a bunch Stephanie for your kind feedback! Best regards. María Santos Host

Dear Alice, Your opinion is basic for us, thank you very much for your time and feedback. We are glad to know that our hotel has reached your expectations and that you enjoyed your stay with us. Many thanks also for your kind words, they are our best reward. We hope to welcome you back very soon. Best regards, Cristina Jimenez Experience Manager

Dear guest, Thank you for choosing Petit Palace Santa Barbara and for taking the time to give us your feedback once you left the hotel. At Petit Palace Santa Barbara, we strive for excellence and it is amazing to see that our efforts made your stay with us so special. The team, and specially Rachel, will be pleased to know that you found them helpful. We look forward to welcoming you back soon. Best wishes, Cristina Jimenez Experience Manager

Dear Anonymous, We appreciate you taking the time to complete a survey regarding your recent stay with us. We are looking forward to seeing you soon. Best regards, Cristina Jimenez Experience Manager

Thank you Ara for your score and for giving us the oportunity to host you in our hotel, it has been a pleasure for all of us. Best regards! Sara López Experience Manager Petit Palace Santa Barbara

Thank you so much Stephanie for your nice evaluation and for visiting us during your last trip to Madrid. We are very glad to have provided you with a nice experience. Kind regards Sara Lopez Front Desk Manager

Many thanks for your feedback M, it is great to read you had a good one at Petit Palace Santa Barbara and you enjoyed all our services. Thank you for sharing with the rest of users. Best regards Sara Lopez Front Desk Manager

Dear Guest, We are really happy to know you have enjoyed our location and services. Thanks also for your suggestions. Kind regards. María Santos Front desk Manager

Dear Cornelis, Thanks a lot for your nice feedback. We are really happy you enjoyed your stay with us. Warm regards,

Dear Perry, Thanks a lot about your kind words about the hotel staff. We are happy to know you enjoyed our location and you found the hotel well fitted out. Thanks also for your suggestions regarding the bikes braces. We have already fixed it, thank for you advice. Warm regards María Santos Front desk Manger

Dear guest, Thank you so much for you kind review about our hotel. It's fantastic you had a good time in Madrid. Kindest regards. Maria Santos Front desk Manager

Dear Guest, Thank you for your nice comments on your stay in our hotel. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager

Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager

Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager

Geachte Gast, Bedankt voor jullie leuke reacties op uw verblijf in ons hotel. Wij hopen u binnenkort weer in Santa Barbara te zien. Met vriendelijke groet Rebecca Evans General Manager

Dear Guest, Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager

Dear Magdalena,Thank you for sharing your lovely feedback following your recent stay at Petit Palace Santa Bárbara!Our team really loved reading about your visit and the aspects of the experience you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Petit Palace Santa Bárbara. Our whole team will be delighted to read your kind comments. We pride ourselves on delivering a personalised service to each and everyone of our guests.It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future.Warm regards,Luis GómezExperience Manager

Dear Mathew,Thanks so much for taking the time to leave a review following your recent stay and I'm so pleased you enjoyed your time with us. Many thanks for highlighting our stunning breakfast, there is no better way to star a day! I will, of course, share your wonderful comments with the team, all of whom will be delighted to know that you received a lovely and attentive service.Thank you once again and my very best regards,Luis GómezExperience Manager

Estimada María Belen,Quisiéramos agradecerle de corazón que haya reservado con nosotros y que haya dedicado unos minutos de su tiempo en compartir tan maravillosa reseña.Para nosotros es un gran placer saber que disfrutó de una agradable estancia durante su semana alojada aquí en Petit Palace Santa Barbara. Muchísimas gracias por destacar aspectos tan importantes como nuestra inmejorable ubicación, a pocos minutos caminando de los principales atractivos turísticos de la cuidad, así como la limpieza.Por otro lado, agradecerle sus amables palabras sobre la atención de nuestro personal, en especial nuestro compañera Belén. Transmitiré su mensaje a todo el equipo ya que seguro estarán encantados de leer su opinión.María Belén, ojalá podamos darle la bienvenida en un futuro muy próximo. Hasta entonces le deseamos un afectuoso saludo.Atentamente,Luis GómezExperience Manager

Lieber Kevin,vielen Dank für Ihre nette Rückmeldung nach Ihrem jüngsten Aufenthalt im Petit Palace Santa Bárbara!Es freut mich sehr, dass Sie eine fantastische Zeit bei uns hatten, und es war schön zu lesen, wie sehr unsere fantastische Lage Ihre Erwartungen übertroffen hat, da wir nur wenige Gehminuten von so tollen Orten wie dem Retiro-Park, dem Prado-Museum und den meisten interessanten Orten hier in Madrid entfernt sind. Es war uns ein Vergnügen, Sie zu beherbergen, und wir hoffen sehr, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen.Mit freundlichen Grüßen,Luis GómezExperience Manager

Dear James,Thanks so much for your review, we truly appreciate hearing from guests and even more so when we've been able to provide a fabulous stay. Many thanks for your kind words and I’m so pleased that we managed to exceed your expectations!It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future.Warm regards,Luis GómezExperience Manager

Dear Guadalupe,Thank you for sharing your lovely feedback following your recent stay at Petit Palace Santa Bárbara!Our team really loved reading about your visit and the aspects of the experience you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Petit Palace Santa Bárbara. Our whole team will be delighted to read your kind comments. We pride ourselves on delivering a personalised service to each and everyone of our guests.I am delighted to read that you had a very nice experience in our company, from our stunning location, walking distance to some interesting places like Retiro Park or the most important museums, to our services like the food and beverage service at the terrace.We look forward to welcoming you back to the Petit Palace Santa Bárbara very soon!Warm regards,Luis GómezExperience Manager

Dear Jose,I would like to thank you for taking a few minutes of your valuable time to give such a positive review of your recent stay with us here in Madrid.To read in your review that you enjoyed our fantastic location, and our facilities is always a pleasure. However, knowing that you consider us "a good choice to stay" is the most important thing for us as your satisfaction is what motivates us to provide the best possible service. It has been a pleasure to have you among our guests and for you to be part of the Petit Palace family.We hope to see you again very soon!Best regards,Luis GómezExperience Manager

Dear David,First of all thank you for your confidence in booking with us and for sharing such a fantastic review with the Expedia.com community.Reading reviews like yours where we can appreciate that you enjoyed a pleasant stay and that you rate us as "highly recommendable" makes us feel proud as our main goal is the comfort and satisfaction of our customers.You don't have to look any further on your future trips to Madrid, here at Petit Palace Santa Bárbara you have your home away from home!Kind regards,Luis GómezExperience Manager

Dear Luis,Thanks so much for taking the time to leave a review following your recent stay and I'm so pleased you enjoyed your time with us. I will, of course, share your wonderful comments with the team, all of whom will be delighted to know that you hada lovely and nice stay.Thank you once again and my very best regards,Warm regards,Luis GómezExperience Manager

Dear William,We would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to share your experience with us. Our team really enjoyed reading about your visit and the aspects of the experience you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Petit Palace Santa Bárbara. Our whole team will be delighted to read your kind comments. We pride ourselves on delivering a personalised service to each and everyone of our guests.It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future.Warm regards,Luis GómezExperience Manager

Estimado Juan Luis,¡Quisiéramos agradecerle su visita a Petit Palace Santa Barbara y el compartir tan maravillosa opinión!Es un placer saber que disfrutaron de una agradable estancia, motivado en gran parte por nuestra privilegiada ubicación, a pocos minutos andando de los principales atractivos turísticos de la cuidad (Gran Vía, Puerta del Sol, Plaza Mayor, Museo del Prado...).Muchas gracias también por calificar como excelente nuestro delicioso y variado desayuno, repleto de diferentes opciones saludables y con los mejores productos de temporada. ¡No hay mejor manera de empezar el día!Juan Luis, esperamos poder volver a verle muy pronto. Cualquier cosa que necesite quedamos a su entera disposición.Un afectuoso saludo,Luis GómezExperience Manager

Estimado Timothy,Lo primero de todo agradecerle la confianza depositada al reservar con nosotros y por compartir tan fantástico comentario con la comunidad de Expedia.comLeer valoraciones como la suya donde podemos apreciar que disfrutó de nuestra privilegiada ubicación y que su estancia con nosotros “repetiría” nos hacen sentir orgullosos ya que nuestro objetivo principal es la comodidad y satisfacción de nuestros clientes.Agradecerle también que destaque nuestro delicioso desayuno, no hay mejor manera de empezar el día.Para sus futuros viajes a Madrid, ¡aquí en Petit Palace Santa Bárbara tienen su segunda casa siempre que quieran!Un afectuoso saludo,Luis GómezExperience Manager

Dear Hector,We would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to share your experience with us. We are delighted to receive comments like yours, where we can appreciate that your stay was positive but where you point out possible areas for improvement. We apologise for the small incident with the A/C because based on the weather not all the floor have the summer mode so you cant set the air conditioner but will review the protocols so that it does not happen again. It is by listening to the voice of our guests that we are able to try to provide exceptional service and ensure that you enjoy a unique and unrepeatable experience.We hope very much to welcome you back to Petit Palace Santa Bárbara Hotel in the near future.Warm regards,Luis GómezExperience Manager

Dear Wai Chin,thank you for sharing with us your wonderful feedback after your recent stay at the Petit Palace Santa Bárbara.We are delighted to receive comments like yours, in which we can appreciate that your stay was positive, but in which you point us to possible areas for improvement, such as the wifi speed. It is by listening to the voice of our guests that we can strive to offer exceptional service and provide you with a unique experience.We look forward to welcoming you back to the Hotel Petit Palace Santa Bárbara in the near future.Warm regardsLuis GómezExperience Manager

Estimado Luis,Quisiera agradecerle que haya dedicado unos minutos de su valioso tiempo en valorar de forma tan positiva su reciente estancia con nosotros aquí en Madrid.Leer en su comentario que disfrutó de una agradable estancia con nosotros es siempre un placer. Sin embargo, saber que considera nuestro hotel como “excelente” es lo más importante para nosotros ya que su satisfacción es lo que nos motiva para dar el mejor servicio posible. Ha sido un placer tenerle entre nuestros huéspedes y que forme parte de la familia Petit Palace.¡Esperamos poder volver a verle muy pronto!Un cordial saludo,Luis GómezExperience Manager

Dear Loreydes,Thank you for sharing your lovely feedback following your recent stay at Petit Palace Santa BárbaraI am delighted that you had a fantastic time with us and it was wonderful to read how much our fantastic location exceeded your expectations, walking distance from amazing places like Retiro Park, Prado Museum and most of the interesting places here in Madrid. It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future.Warm regards,Luis GómezExperience Manager

Dear Pavinee,Thank you very much for your wonderful review and for taking a few minutes of your time to share it with the rest of our users.It is a pleasure for us to know that you were comfortable at the Petit Palace Santa Barbara and that you have highlighted so positively the atmosphere in the hotel and especially in the restaurant and breakfast area.Here you have your second home whenever you want!We look forward to welcoming you in the near future and send you our warmest regards.Yours sincerely,Luis GómezExperience Manager

Estimado Jose María,Quisiera agradecerle que haya dedicado unos minutos de su valioso tiempo en valorar de forma tan positiva su reciente estancia con nosotros aquí en Madrid.Leer en su comentario que disfrutó de nuestra fantástica ubicación, a pocos minutos andando de los principales atractivos turísticos de la cuidad es siempre un placer. Sin embargo, saber que nos considera “un buen hotel” es lo más importante para nosotros ya que su satisfacción es lo que nos motiva para dar el mejor servicio posible. Ha sido un placer tenerle entre nuestros huéspedes y que forme parte de la familia Petit Palace.¡Esperamos poder volver a verle muy pronto!Un saludo,Luis GómezExperience Manager

Dear George,Thank you for sharing your lovely feedback following your recent stay at Petit Palace Santa BárbaraI am delighted that you had a fantastic time with us and it was wonderful to read how much our fantastic location exceeded your expectations, walking distance from amazing places like Retiro Park, Prado Museum and most of the interesting places here in Madrid. It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future.Warm regards,Luis GómezExperience Manager

Dear Jose,We would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to share your experience with usWe are delighted to receive comments like yours, where we can appreciate that your stay was positive but where you give us your opinion or point out possible areas for improvement. About the room upgrade, we are very sorry for what happened as although you are an expedia vip, room upgrades are based on hotel availability and we are sorry the hotel was fully booked due to the Hybrid fair so it was impossible for us to provide you with an upgrade.For your next stay we will do our best in order to provide you a better room, please, do not hesitate and contact us in advance so we can make your stay as personalized as possible.It is by listening to the voice of our guests that we are able to try to provide exceptional service and ensure that you enjoy a unique and unrepeatable experience. Hope to see you soon!Sinverely,Luis GómezExperience Manager

Dear Chenbo,Thank you for sharing your lovely feedback following your recent stay at Petit Palace Santa BárbaraI am delighted that you had a fantastic time with us and it was wonderful to read how much our fantastic location exceeded your expectations, walking distance from amazing places like Retiro Park, Prado Museum and most of the interesting places here in Madrid.I’m thrilled that you felt welcome and well cared for by the team, all of whom are dedicated to ensuring a memorable experience. I’ll be sure to share your wonderful feedback with them. It was our pleasure to have hosted you and we hope very much to have the chance to welcome you back again in the future.Warm regards,Luis GómezExperience Manager

Estimado Armando,¡Muchas gracias por haber elegido Petit Palace Santa Barbara y por compartir su opinión tan positiva tras su reciente estancia!Nos alegra muchísimo ver que disfrutaron en nuestra compañía y que califican como excelente la propiedad así como nuestra inmejorable ubicación, en uno de los barrios con mas ambiente de Madrid y a pocos minutos andando de los principales atractivos turísticos mas importantes.Para nosotros que se encontrasen a gusto es lo mas importante y aquí tienen su segunda casa siempre que lo deseen.Ojala podamos volver a verles muy pronto, hasta entonces les enviamos un afectuoso saludo.Atentamente,Luis GómezExperience Manager

Dear Takayasu,Thank you for sharing your lovely feedback following your recent stay at Petit Palace Santa Bárbara.It is always a pleasure to read in your review that you had a positive stay and that you rate us so highly. However, knowing that you consider us to be a good hotel to stay at is the most important thing for us, as your satisfaction is what motivates us to offer the best possible service. It has been a pleasure to have you among our guests and for you to be part of the Petit Palace family.We hope to see you again very soon!Best regards,Luis GómezExperience Manager

Dear Melissa,Thanks so much for your review, we truly appreciate hearing from guests and even more so when we've been able to provide a fabulous stay.I am delighted to read that you had an amazing experience in our company, from our big and clean rooms to our delicious breakfast, like you said, the best way to start a day!Thank you for your time and we are looking forward to your next visit.Warm regards,Luis GómezExperience Manager