Dear Elinda,Thank you for taking the time to share your review.We're delighted to hear that you found our room amenities to your complete satisfaction, and we appreciate your kind words regarding our service. Our team strives to ensure every guest enjoys a comfortable and well-equipped stay, and we're glad that we met your expectations in these areas.We are concerned to hear about the unpleasant smell you encountered on the 3rd floor and would like to apologize for any discomfort this may have caused. Please rest assured that maintaining a clean and welcoming environment is a top priority for us, and we will look into this matter attentively.We look forward to welcoming you back on a future visit.Kind regards,María González, GM. de Senator Barajas Hotel

Dear Natasja,Thank you for sharing the review of your stay with us.We are delighted to hear that you appreciated our convenient location near the airport. Our free airport shuttle service is indeed a great advantage for travelers who need to catch a flight or are just stopping over in Madrid.We look forward to welcoming you back on a future visit.Kind regards,María González, GM Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace enormemente saber que la limpieza de nuestras habitaciones, las condiciones del hotel, el servicio y las comodidades de la habitación hayan cumplido con sus expectativas. En Senator Barajas Hotel, nos esforzamos diariamente para ofrecer una experiencia de alta calidad a nuestros huéspedes y comentarios como el suyo nos motivan a seguir mejorando.Apreciamos que haya valorado la atención al detalle y el cuidado en cada aspecto de nuestro servicio, y nos llena de orgullo que haya tenido una estancia tan satisfactoria. Será un placer compartir sus amables palabras con todo nuestro equipo.Una vez más, gracias por elegirnos y por su valiosa retroalimentación. Estamos a su disposición para cualquier otra necesidad que pueda tener en sus futuras visitas a Madrid.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace enormemente saber que la limpieza de la habitación cumplió con sus expectativas y que las condiciones del hotel fueron de su agrado. Es un honor recibir una valoración tan positiva del servicio que ofrecemos; nuestro equipo trabaja incansablemente para proporcionar una experiencia excepcional a nuestros huéspedes.La satisfacción con las comodidades de la habitación, así como con el servicio de traslado al aeropuerto, son aspectos que nos enorgullecen particularmente, ya que buscamos ofrecer un confort integral y una conveniencia máxima para nuestros huéspedes, especialmente aquellos que viajan por motivos de negocios o en tránsito.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Dear Anna, We would like to thank you for this review about your recent experience in our hotel.We are pleased that you found our room cleanliness and service to meet your expectations.However, we regret to hear that the shuttle service was fully booked at the time of your request. We strive to accommodate our guests with convenient transportation to the airport and strongly encourage guests to book the shuttle in advance due to its limited availability. Additionally, we apologize for the disturbance you experienced due to noise. Our team is dedicated to providing a comfortable environment for all our guests and we will continue to work on addressing such concerns. Should any of our guests encounter similar issues in the future, we urge them to contact reception immediately for prompt assistance.We are committed to ensuring our guests have a pleasant stay.We hope to welcome you back. Best wishes,María González, GM Senator Barajas Hotel

Dear Sara, Thank you for taking the time to review your stay.It delights us to learn that our strategic location near the airport and the complimentary shuttle service contributed positively to your travel experience. We understand the importance of convenience for our guests, whether traveling for business or leisure.We are also pleased that the accessibility of the metro and our proximity to central Madrid met your expectations, allowing for smooth travel to the heart of the city. Our team takes great pride in providing helpful and informative service, and your commendation is a testament to their dedication.Your acknowledgment of the hotel's condition and cleanliness reflects our commitment to upholding a high standard of accommodation. We are also glad to hear that you found the room amenities satisfactory, although we see there might be room for enhancement. Rest assured, we constantly strive to improve our services and facilities to ensure our guests have an exceptional stay with us.We look forward to welcoming you back. Kind regards,María González, Gerente Senator Barajas Hotel

Estimado huésped, Estamos encantados de que nos haya elegido para su visita a Madrid.Ha sido un placer recibirle y respondiendo a su comentario, le pedimos disculpas si el aire acondicionado no estuvo a la altura de lo esperado. Revisaremos lo ocurrido en su caso, sin embargo, queremos decirle que nuestro equipo está a disposición de los huéspedes para que en el momento comuniquen cualquier inconveniente y con gusto le asistirán.La satisfacción de quienes nos visitan es muy importante para nosotros y su testimonio siempre será bien recibido.Confiamos en que repita la experiencia con nosotros. Entre tanto, reciba nuestros más cordiales saludos,María González, Gerente Senator Barajas Hotel

Dear Donald, Thank you for taking the time to review your stay.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we regret you did not inform us of your concerns with the room temperature at the time, as our team members are always on hand to assist with any adjustments that might have been needed.We hope to welcome you back in the future for an improved stay.Kind regards,María González, GM Senator Barajas Hotel

Dear Stelian,Thank you for taking the time to share your review.We are truly sorry to hear about your experiences regarding the air conditioning, breakfast service, and dish cleanliness. These aspects are pivotal to a comfortable stay and a delightful dining experience, and we hold ourselves to high standards in these areas. Our team strives to ensure that each guest enjoys a seamless and pleasant visit.We regret that we did not meet your expectations, and we are taking your comments seriously. Please rest assured that we consistently aim to deliver top-quality accommodations and service. Your comfort and satisfaction are of utmost importance to us, and we would be honored to have another opportunity to demonstrate the high standards we are known for.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,María González, GM Senator Barajas Hotel

Dear Andrew,Thanks for taking the time to share your opinion of your stay at our hotel.We are delighted to hear your positive remarks about our staff and the comfort of your room. Our team strives to deliver exceptional service, and your acknowledgment serves as a wonderful testament to their efforts.We regret to hear your concerns regarding the security of the patio doors. We prioritize the safety and well-being of our guests, and we continuously review our facilities to ensure they meet high standards. Regarding our outdoor-pool, we would like to clarify that we mention on all platforms that it is a seasonal pool.Your recommendation and appreciation for the value we offer are greatly appreciated. We are pleased that the cleanliness of our rooms, the overall condition of our hotel, and the level of service provided have met your expectations.We look forward to welcoming you again. All the best.María González, GM Senator Barajas Hotel

Cher Anthony,Nous sommes désolés que votre chambre n'ait pas été totalement à la hauteur de vos attentes. N'hésitez pas à nous faire part de tout désagrément lors de votre séjour. Nous pouvons alors intervenir immédiatement ou vous reloger dans la mesure de nos disponibilités. Notre réception est toujours à votre entière disposition.Nous espérons tout de même vous revoir pour un séjour plus tranquille.Bien cordialement,María González, Gérante de Senator Barajas Hotel

Dear Sheila,Thank you for taking the time to share your feedback with us.We are disheartened to learn that certain aspects of your stay did not meet your expectations. Our hotel aims to provide a blend of modern comfort with efficient service, and we regret that the decor did not resonate with your personal taste. It is our hope that our attentive service and the convenience of our location for early flights provided some measure of satisfaction.We understand that the ambiance of a hotel plays a significant role in the overall guest experience, and we continually strive to create a welcoming atmosphere for all our visitors. We take pride in our clean accommodations and are glad that this was reflected during your stay. Our team is committed to ensuring the comfort and well-being of our guests, and we sincerely apologize if we fell short in any way.We would be delighted to have another opportunity to welcome you back, affording us the chance to demonstrate the high standards we aspire to deliver.We hope to see you again in the future. Kind regards,María González, GM Senator Barajas Hotel

Estimado huésped,Muchas gracias por su positiva reseña.Tras leer su amable reseña quedamos con la satisfacción del deber cumplido al saber por sus comentarios que pudo disfrutar de una experiencia agradable en nuestras instalaciones. Esperamos volver a recibirle en el futuro.Saludos cordiales,María González, Gerente Senator Barajas Hotel

Dear Guest,Please accept our sincere thanks for this kind review.We are thrilled to hear that our room amenities met your expectations and contributed to a very convenient stay.We look forward to seeing you again.Yours sincerely,María González, GM Senator Barajas Hotel

Estimado Fernando,Nos alegra sobremanera recibir su positivo comentario.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Nos complace saber que hemos cumplido con sus expectativas y esperamos tener el placer de recibirle nuevamente en nuestro hotel.María González, Gerente Senator Barajas Hotel

Estimada María Del Carmen,Es un placer saber que nuestro servicio y el transporte al aeropuerto han cumplido con sus expectativas. Nos esforzamos diariamente para proporcionar una estancia impecable, y comentarios como el suyo nos confirman que vamos por buen camino. La limpieza, el estado de nuestras instalaciones, la calidad del servicio y las comodidades de la habitación son aspectos fundamentales que cuidamos con especial atención. Nos enorgullece que haya valorado estos detalles al 100%.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,María González, Gerente Senator Barajas Hotel

Dear Yolanda,Thank you for taking the time to let us know your opinion of your recent stay.It is heartwarming to read that you spent such a nice time with us and our reception team provided you with a friendly and helpful service; they take great pride in offering a warm welcome to all our guests, and the complimentary champagne is just a small token of our hospitality. We are delighted that the Galaxy Space theme added a unique touch to your stay and that you appreciated the modern conveniences provided by our bar, especially the charging stations and our service innovations like the cute robot.Our strategic location is indeed one of the aspects our guests find most convenient, and we are glad it served you well during your travels. Moreover, the positive feedback on our high standards of cleanliness and the overall hotel condition and amenities available is truly motivating for us to continue delivering exceptional experiences.We constantly strive to maintain high standards in every aspect of our service, and your satisfaction stands as a testament to the efforts of our dedicated team members.It would be a pleasure to welcome you back. Best wishes,María González, Gerente Senator Barajas Hotel

Estimado Melchor,Nos alegra sobremanera recibir su positivo comentario.Nos complace saber que encontró confortable nuestro hotel y que la proximidad al aeropuerto Barajas fue conveniente para usted. Agradecemos sus comentarios positivos sobre la limpieza de la habitación, el estado del hotel, la calidad del servicio y los amenities de la habitación. Es un honor recibir estas valoraciones y saber que nuestro esfuerzo por ofrecer un servicio de calidad es apreciado por nuestros huéspedes.Nos complace saber que hemos cumplido con sus expectativas y esperamos tener el placer de recibirle nuevamente en nuestro hotel.María González, Gerente Senator Barajas Hotel

Dear Lin,Thank you for taking the time to share your feedback.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.However, we have noted your comments regarding the internet service. It is regrettable that you did not make us aware of this during your stay as our technician would have been happy to have intervened.Nevertheless, we are glad that the high standards we set ourselves met your expectations.We hope to welcome you back in the future. Yours sincerely, ,María González, GM. Senator Barajas Hotel

Dear Natan,We thank you for taking the time to review your recent visit.We are pleased that we were able to meet your expectations.The entire team look forward to welcoming you back for a future visit.Yours sincerely,María González, GM. Senator Barajas Hotel

Dear Victor,Thank you for taking the time to share your feedback.We're truly sorry to hear that your experience did not meet the high standards we strive to provide our guests. Our team is committed to ensuring clean and comfortable accommodations, and we take pride in our hotel's amenities and services. We regret that we did not live up to these expectations during your stay.We hope that you will allow us the opportunity to welcome you back in future. Best regards,María González, Gerente Senator Barajas Hotel

Dear Charles, Thank you for taking the time to share your review.We are sincerely sorry to hear about the confusion regarding the shuttle pickup; we strive to maintain accurate and helpful information for our guests and will review our communication to ensure clarity. Rest assured, our complimentary airport shuttle service is designed to provide convenience for our guests traveling to and from the nearby terminals. We hope that the cleanliness of your room met your expectations and that you found our hotel's general condition to be satisfactory. We always aim to deliver the best service and amenities and we're dedicated to improving wherever possible.We hope to welcome you back. Best wishes,María González, Gerente Senator Barajas Hotel

Dear Carlos,Thank you for taking the time to share your feedback.We're thrilled to hear that you found the comfort of our mattresses and pillows to your liking. It's also gratifying to know that our airport transport service met your expectations for punctuality and quality.We hope that we have the pleasure of welcoming you back. With very best wishes,María González, Gerente Senator Barajas Hotel

Dear Deborah, Thank you very much for your review.We are delighted to hear that our complimentary shuttle service added convenience to your travels and that our team's helpful and courteous. It is also wonderful to know that our breakfast selection met your expectations. While you mentioned that the rooms seemed a bit old-fashioned, we would like to point out that we also have Superior and Executive rooms with all modern comforts.We are of course always at your disposal and would be delighted to welcome you back to our hotel or any other hotel in our Senator Hotels & Resorts chain.Yours sincerely,María González, GM Senator Barajas Hotel

Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. We look forward to welcoming you back. Yours sincerely,María González, GM Senator Barajas Hotel

Dear Avery,Thanks for taking the time to share your views of your stay at our hotel.We are delighted to hear that the comfort of our Executive Room met your expectations, and we appreciate your kind recognition of the room's cleanliness and our hotel's overall condition. Our team strives for excellence in service, and it's gratifying to know that we have made a positive impression. Regarding your concern about the smell in the lobby, we maintain strict non-smoking policies throughout our hotel. We regret any inconvenience this may have caused and will look into the matter to ensure our environment remains pleasant for all guests.We hope to have the pleasure of seeing you on a future visit.Best regards,María González, GM Senator Barajas Hotel

Dear Anwar,Thank you for taking the time to review your stay.We are delighted to hear that our proximity to the airport and easy access to public transport made your stay more comfortable.However, we are concerned about the issue you encountered regarding payment for breakfast. Next time please do not hesitate to contact our reception to clarify any doubts or to investigate a possible booking error. We will be happy to answer any questions you may have about your booking.Thank you again; we hope that you will return. All the best,María González, GM Senator Barajas Hotel

Estimado Alfredo, Para nosotros ha sido todo un placer tenerle alojado en nuestro establecimiento y le agradecemos muy sinceramente su comentario.Es muy grato recibir tan excelente calificación como la que nos otorgara, la cual nos transmite que su estancia ha sido más que satisfactoria. De igual forma tomamos nota de su comentario sobre la variedad de nuestra propuesta gastronómica, le aseguramos que redoblaremos esfuerzos para seguir mejorando este aspecto tan importante.Esperamos volver a hospedarle en otra ocasión. Cordialmente,María González, Gerente Senator Barajas Hotel

Dear Kevin,We would like to thank you for taking the time to review your experience.We are glad that you had a pleasant stay with us. We regret the issue at breakfast and will be addressing this with our team, please do not hesitate to bring your concerns to our attention at the time so we can take action.It would be a pleasure to have you return in the future.Kind regards,María González, GM Senator Barajas Hotel

Dear Rachid,Thank you for your positive review, we appreciate it.We're delighted to hear that you enjoyed a quiet stay and appreciated the cleanliness of our hotel. Our team works diligently to ensure our rooms meet the highest standards of cleanliness, and it's rewarding to know this has been recognized. It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service.All of the team look forward to seeing you again in the future.Kind regards,María González, GM. Senator Barajas Hotel

Querido Alfredo,Nos complace saber que encontró satisfactorios los amenities de su habitación, siempre nos esforzamos por ofrecer una variedad completa que incluye WiFi premium gratuito, LCD TV, y máquina de café en las habitaciones ejecutivas. Lamentamos que el servicio no haya cumplido con sus expectativas en esta ocasión; nuestro equipo se dedica a proporcionar una atención de calidad y nos apena no haber alcanzado nuestro estándar habitual con usted. Nos alegra que la limpieza y la condición del hotel hayan sido de su agrado y esperamos que hayan contribuido a una estancia confortable.Nos complace saber que hemos cumplido con sus expectativas y esperamos tener el placer de recibirle nuevamente en nuestro hotel.Reciba un cordial saludo,María González, Gerente Senator Barajas Hotel

Cher Aimar,Merci pour votre sympathique commentaire.Nous sommes ravis d'apprendre que la propreté de nos chambres a répondu à vos attentes et que vous avez trouvé l'état de l'hôtel à la hauteur de nos standards de qualité. Votre satisfaction quant au service fourni nous encourage à continuer sur cette voie. Il est également gratifiant de savoir que les aménagements de nos chambres ont contribué à rendre votre séjour agréable.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,María González, Gerente Senator Barajas Hotel

Dear Ruben,We thank you for this positive feedback.We're thrilled to hear you appreciated the convenience of our shuttle bus service to and from the airport. It's wonderful to know that the cleanliness of our rooms, the condition of our hotel, and the service provided by our team met your expectations. Your recognition of the amenities in our rooms truly highlights the effort we put into creating a comfortable and enjoyable stay for our guests.We look forward to welcoming you back on a future occasion. Best wishes,María González, Gerente Senator Barajas Hotel

Dear Xiomara,Thank you for taking the time to share your experience.We're delighted to hear that our front desk staff provided helpful and friendly service and that the proximity to the metro station enhanced your visit to Madrid. It's also great to know that the local dining options added to the convenience of your stay. However, we regret to hear there was an issue with the bathtub drainage; we maintain a meticulous standard of room functionality and will look into this matter. While our breakfast buffet is designed to offer a wide selection of over 100 products, we appreciate your feedback and continuously strive to meet our guests' expectations.We hope to welcome you back. Best wishes,María González, Gerente Senator Barajas Hotel

Dear Thomas,We appreciate the time you have taken to share your feedback.We are concerned to hear about the issues you encountered during your stay, such as the condition of the flooring and the scent of cigarette smoke. Please rest assured that our hotel is a non-smoking property, and we take great care to ensure that this policy is adhered to for the comfort and health of all our guests. It is surprising to hear about the condition of the bedding as our accommodations are designed to provide a restful experience. Moreover, we take the cleanliness of our facilities, and while it is true that different rooms may feature varying levels of decor, we always strive to maintain a high standard across all guestrooms.Our aim is to make our guests' stay as pleasant as possible so that they leave our hotel with a pleasant memory. We are therefore very disappointed that we did not meet your expectations, but hope that you will consider us for future bookings with the Senator Hotels & Resorts chain and that we will have the opportunity to change your current experience.Best regards,María González, GM Senator Barajas Hotel

Dear Guest,We appreciate your feedback.We're pleased to hear that you found our service satisfactory and appreciated the room amenities. Our team works hard to provide a comfortable and well-equipped environment for our guests. We regret to hear about your discomfort regarding the room temperature; however, we would like to assure you that all our rooms are equipped with individually controlled air-conditioning to ensure our guests' comfort throughout their stay. We apologize if this did not meet your expectations and we will look into the matter to ensure that our facilities are functioning properly.We hope to welcome you back. Best wishes,María González, Gerente Senator Barajas Hotel

Dear Theresa,Thank you for taking the time to share your feedback.We're delighted to hear that you found the room cleanliness and amenities to be impeccable. However, we regret to hear that our dining staff did not meet your expectations. We pride ourselves on our hospitality and it's disheartening to learn that we fell short in this area. Rest assured, we value all feedback as it helps us maintain and improve our high standards of service.It would be a pleasure to welcome you back.Kind regards,María González, Gerente Senator Barajas Hotel

Hola José Luis,Nos complace saber que la limpieza de la habitación cumplió con sus expectativas y que el servicio proporcionado por nuestro equipo fue de su total agrado. Agradecemos también su puntuación sobre las amenidades de la habitación, nos esforzamos por ofrecer una experiencia confortable y completa a nuestros huéspedes. En cuanto a la condición del hotel, entendemos que siempre hay margen de mejora y apreciamos su retroalimentación.Nos complace saber que hemos cumplido con sus expectativas y esperamos tener el placer de recibirle nuevamente en nuestro hotel.Reciba un cordial saludo,María González, Gerente Senator Barajas Hotel

Dear Olga,Thank you for taking the time to leave a review of your recent stay. We're delighted to hear that you found comfort in our beds and that our breakfast selection provided a satisfying start to your day. It's also great to know that our shuttle bus service added value to your stay, despite the need for prior booking.We apologize if the shuttle bus's size or the booking process caused any inconvenience. We always strive to ensure our services, including our complimentary airport shuttle, meet our guests' needs and appreciate your feedback on this matter.We very much look forward to welcoming you again. Kind regards,María González, GM. Senator Barajas Hotel