Dear customers, thank you for choosing our hotel for your stay, and also for you review. Kind regards, Jorge Astorga.

Thank you, Shahena, for your feedback! We're delighted to hear that you found our property clean, comfortable, and well-located. If there's anything specific we can improve to earn that extra star next time, please let us know. We hope to welcome you back soon!

Hola Carlos, mil gracias por tu calificación. Nos alegra saber que tu experiencia fue excelente. ¡Gracias por elegirnos y nos vemos en otra ocasión!

Thank you for your feedback, Mai! We're glad to hear that you found the room clean and comfortable and enjoyed our great location near major museums and restaurants. We understand your concerns about noise from the nearby club, especially on weekends. We'll take this into consideration and strive to minimize any disturbance. We appreciate your input and hope to welcome you back for another stay soon!

Hi Armond. Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with us. We look forward to welcoming you back soon!

Gracias por tu comentario, María del Cristal. Lamentamos mucho escuchar sobre tu preocupación. Esperamos que, a pesar de este inconveniente, hayas disfrutado tu estancia y que consideres volver a alojarte con nosotros en el futuro.

Hola Daiana. Nos alegra mucho saber que tu estancia fue excelente y que todo estuvo de maravilla. ¡Gracias por elegir Sonder Santa Ana! Esperamos poder recibirte de nuevo en el futuro.

¡Hola Giselle! Muchas gracias por compartir tu experiencia. Nos alegra saber que disfrutaste de todas las comodidades que ofrecen nuestros apartamentos en Sonder Santa Ana. Esperamos recibirte nuevamente en el futuro.

Thank you, Jesper, for your review. We're grateful for your feedback and glad you enjoyed your stay. If you have any suggestions on how we can improve, please feel free to share. We look forward to welcoming you back soon!

Thank you, Takashi! We're delighted you had a great experience. If you're ever back in town, we'd love to host you again.

Hello Patrick. I'm sorry to hear that your experience fell short of expectations. If there's anything specific you'd like to share or discuss, please feel free to reach out. We value your feedback and hope to have the opportunity to improve your experience in the future.

Thank you, Javier, for your kind words and the excellent rating! We're thrilled to hear that you enjoyed our service. We look forward to hosting you again in the future!

Thank you for the fantastic review. We're thrilled that you enjoyed our amazing location. We understand that vibrant locations might come with some noise, and we appreciate your understanding. Looking forward to hosting you again soon!

Hi Marie-Charlotte. Thank you for your positive rating. We're delighted to know that you had a wonderful stay. We hope to welcome you back soon!

Dear Firas. Thank you for the positive review. We're thrilled to hear that you found our apartment beautiful, spacious, and family-friendly, with a great location. We appreciate your feedback and hope to welcome you back soon!

Thank you for sharing your feedback, Joseph. We appreciate your acknowledgment of the hotel's good condition and central location in Madrid. We apologize for the inconvenience caused by noise disturbances and the miscommunication regarding the dryer through Hotels.com.Your insights are crucial for us to address areas for improvement. We hope to have the opportunity to better meet your expectations in the future.

Thank you, Mariam, for the fantastic review! We're thrilled you enjoyed the apartments and service. We apologize for the hustle and bustle in the area, we appreciate your understanding. We hope to welcome you back soon!

Thank you for the excellent rating! We're delighted you had a great stay. Looking forward to hosting you again.

Dear Priska, thank you for your excellent rating. Looking forward to hosting you again!

Estimada Kim. Lamentamos tu experiencia. La comodidad de nuestros huéspedes es nuestra prioridad, nos aseguraremos de que no vuelva a suceder. Aunque la ubicación es fantástica, entendemos que la vida nocturna es muy activa en la zona. Si decides volver, estamos aquí para ayudarte en lo que necesites y ofrecerte una mejor experiencia.

¡Hola Jaime! Agradecemos de corazón tu evaluación. Esperamos que hayas disfrutado de tu tiempo explorando Madrid. Cuando decidas regresar, será un placer recibirte nuevamente en Sonder.

Hi Steve, thank you for your wonderful feedback! We're delighted you enjoyed our great location, functional kitchen, and comfortable beds. We appreciate your understanding of the noise, and we'll strive to enhance your stay next time. Looking forward to hosting you again!

Hola Luis, gracias por tus comentarios. Lamentamos mucho la molestia causada por el ruido de la discoteca cercana. Esperamos recibirte en otra ocasión para ofrecerte una estancia más placentera.

Thank you for the perfect rating! We're delighted you had a wonderful experience.

Thank you for the impeccable rating! We're delighted you enjoyed your stay with us.

Appreciate the perfect score, Leandro! Glad to know your experience was fantastic.

Thank you Linda for your lovely feedback! We're thrilled to hear that you enjoyed our prime location near Plaza Santa Ana. We hope you had a fantastic time exploring the city. Looking forward to hosting you again on your next visit!

Thank you for your rating! We look forward to welcoming you back to one of our properties in the future.

Thank you Luca for your wonderful feedback. We're delighted that you found our spacious, clean apartment in such a central location to your liking. It's fantastic to hear you appreciated our prompt service, and we're especially thankful for your understanding regarding the noise. We hope you had an amazing time exploring Madrid! We can't wait to welcome you back for more great experiences.

Thank you for your rating! We hope to have the opportunity to exceed your expectations during your next visit.

Thank you for taking the time to rate your stay. We would love to know more about your experience to improve. If you decide to try us again we would love to show you a better experience.

¡Gracias por tu amable reseña! Estamos encantados de que hayas disfrutado de tu apartamento en nuestra estupenda ubicación. Lamentamos los inconvenientes con el elevador en aquel momento. ¡Esperamos en recibirte en otra ocasión!

Thank you for taking the time to leave us a rating! We appreciate your choice in staying with us and are delighted to hear about your positive experience.

Ficamos muito contentes em saber que você fez uma excelente escolha ao se hospedar conosco! É ótimo saber que a localização e a disponibilidade de nossa equipe atenderam às suas expectativas. Muito obrigado por seus amáveis comentários!

Gracias por tu comentario, Rafael. Nos complace saber que tu estancia fue agradable y que el departamento tenía todo lo necesario para tu comodidad. Esperamos recibirte en Sonder en el futuro.

Thank you for taking the time to review your recent stay. We love to hear you had an enjoyable experience. We can’t wait to host you again soon.

We appreciate your positive feedback! Looking forward to welcoming you another time at any of our Sonder locations.

Gracias por compartir tu opinión sobre tu estancia en Sonder. Nos alegra saber que disfrutaste de nuestra excelente ubicación cerca de lugares emblemáticos como Plaza del Sol, Gran Vía y la Puerta de Alcalá.Lamentamos que la apariencia de la calle donde nos encontramos no haya sido de tu agrado. Tomamos en cuenta tus comentarios para seguir mejorando.Esperamos tener la oportunidad de recibirte nuevamente en el futuro.

We appreciate your positive feedback! Looking forward to welcoming you another time at any of our Sonder locations.

Thank you for your feedback on your recent stay. We're glad you enjoyed our spacious and well-equipped apartment, and that our location was convenient for exploring nearby attractions. However, we apologize for the noise from the surrounding street. Your comments are of great value to us. We hope to welcome you back for an improved experience in the future.

Thank you for the rating. We appreciate the feedback and hope to welcome you back in the future.

Thank you for sharing your feedback with us. We're glad to hear that you appreciated our convenient location and the helpfulness of our staff. Your comments will be carefully reviewed to make improvements.Regarding the road cleanliness, we apologize for any inconvenience this may have caused. Unfortunately, this is under the city authorities' control.We truly value your insights, and we hope to have the opportunity to better meet your expectations on a future visit.

Hello Andres. Thank you for providing your rating. We value your input and would love to learn more about your experience to enhance our services for the future. We hope to have the opportunity to welcome you again.

Thank you for your wonderful feedback! Our property's location offers convenient access to the city's major attractions. We're delighted to hear that you had a great time in Madrid! We're also happy to hear that you found the apartment studio impeccable and that you enjoyed our amenities to enhance your stay. Thank you once again, and we hope to welcome you back in the future!

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We're sorry to hear about the noise disturbances and that the online check-in process may have been complicated at first. Regarding the towels, we apologize for any stains and assure you that we will address the quality of the items immediately. We're glad that the central location was a redeeming quality for you. We value your feedback as we strive to make improvements to enhance our guests' experience. Hope to have the chance to welcome you back some other time.

We appreciate your positive feedback! Looking forward to welcoming you another time at any of our Sonder locations.

Thank you for your positive feedback! We can’t wait to host you again soon.

Thank you for your impeccable feedback. We’re excited to have you travel with us again soon!

Thank you for the perfect rating! We're glad you had a great experience with us and hope to welcome you back in the future.