Hotels met waterpark in Magnetic Island

'Overall we enjoyed our stay at this property. Beautiful location and stunning furnishings. The rooms were very comfortable. We were unfortunately disappointed with the facilities. We had to ask for a replacement BBQ as the electric one outside was terrible, we ruined some of our food trying to cook with it. No non-stick frying pans available, no spray & wipe or baking paper / foil supplied. Cooking our meals was a struggle overall. Multiple light fixtures need replacing, the outdoor TV is...

'We arrived at our destination at check in time 3pmThe owners were still at the house it was disgusting. Tried to tell me we didn’t check in but had all the details on my phone, said her internet was playing up. Found the whole process a little disturbing. Where is the backup from stayz where we booked through. This property should be taken off the rental market as I feel we are a cash train and no way to get our money back. The pictures do not reflect this property. '