5 restaurants, breakfast served

Beoordelingen van Qasr Al Sarab Desert Resort by Anantara

5 out of 5
Qasr Al Sarab Desert Resort by Anantara
1 Qasr Al Sarab Road, Liwa Desert, Mahdar Bin Usayyan

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 504 van 585 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 585 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 585 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 585 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 585 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Azzedine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A real hidden gem in de dessert, its a great place, experience. Only big downside the restaurants are average and nothing special. I expected them to be special and serve unique dishes with great taste. If the food was better i would stay longer. The breakfast on the other side is really good, the coffee needs a major improvement
2 nachten verbleven in januari 2022
Reactie van Qasr Al Sarab op 10 jan 2022
Dear Azzedine, Thank you for taking the time scoring our resort the highest possible. We are thrilled to see how much you liked our beautiful resort and your stay with us. I have also noted your recommendations for our improvement especially with regards to our cuisine & coffee.We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing magical place! Totally worth the price !! ALL the staff are super friendly and helpful! All kindhearted people! Hafsa at the lobby was also really helpful and unfortunately don’t know all the names anymore
1 nacht verbleven in december 2019
Reactie van General Manager op 6 dec 2019
Dear Guest, thank you for taking the time providing us with positive feedback and for complimenting all our team members, especially for highlighting Hafsa, she will be happy to hear this. It was a pleasure having you as our guest and we look forward welcoming you back very soon for more memorable desert experiences. Warm regards, Adrian Stoppe

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch verblijf in de woestijn
Prachtig gelegen hotel in een bijzondere omgeving, zoals je niet vaak zal ervaren. Het hotel is in de vorm van een oud Arabisch fort gebouwd en gaat door vorm en kleurkeuze helemaal op in het woestijnlandschap. Het laatste deel van de reis er naar toe gaat via prachige zandduinen. De service is uitstekend, op de kamer en bij het zwembad worden steeds complimentary flesjes water neergezet. Het eten was gemiddeld goed, maar niet uitstekend en de prijs-kwaliteit was redelijk. De balkonkamer is ruim met een beschut terras en lounch stoelen en bank met prachtig uitzicht op de woestijn.
2 nachten verbleven in maart 2018
Reactie van Axel op 26 mrt 2018
Dear Guest, Thank you for your review! We are truly glad that you had a wonderful experience in Qasr Al Sarab. Looking forward to welcome you back soon! Sincerely, Axel Bethke - General Manager

10/10 – Uitstekend

Erik, Groningen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfectie in de Liwawoestijn
In één woord; TOP

10/10 – Uitstekend

R. Wullems, Langeweg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super Hotel, echt een sprookje midden in de desert
Helemaal te gek. Heeft een indruk op ons achter gelaten. Alles was tot in de puntjes verzorgt. Dit hotel was één grote verbazing. Vanaf Abu Dhabi 200 km heen met de auto en weer 200 km terug, in een temperatuur van 45-48 gr; was zeer de moeite waard!

10/10 – Uitstekend

Scholten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sprookje van 1001 nacht
Prachtig resort. Vlak voor je er bent verandert het landschap: prachtige hoge zandduinen. De privéweg er naartoe is al de moeite. Zeker een aanrader om te combineren met huurauto en een bezoek aan Abu Dhabi.

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rust en stilte in de woestijn.
Fantastisch hotel in het midden van de woestijn. Diverse restaurants en activiteiten om maximaal 5 dagen een onvergetelijke reis te beleven.

10/10 – Uitstekend

Lenka Lafour, Diemen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
top plek!
Alles is top,kamer,uitzicht ,zwembad,iedereen heel aardig,je moet alleen genoeg geld meenemen,het was erg duur.

10/10 – Uitstekend

KATSUYUKI

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Paola

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and unique setting
4 nachten verbleven in februari 2024
Reactie van Qasr Al Sarab op 11 mrt 2024
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in januari 2024
Reactie van Qasr Al Sarab op 29 jan 2024
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Ömer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Qasr Al Sarab op 29 jan 2024
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

4/10 – Matig

Vincent, Tokyo

Positief: Netheid
Negatief: Personeel en service
One hour to check-in, nobody explained us anything about dining options and activities.
1 nacht verbleven in december 2023
Reactie van Qasr Al Sarab op 28 feb 2024
Dear Valued Guest,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience and lack of communication you experienced during check-in.Ensuring a seamless and informative check-in process is crucial for us, and it's disappointing to hear that you had to wait for an hour without receiving any explanation about dining options and activities. This falls short of the high standards of service we aim to provide to our guests.Please know that we take your feedback seriously, and we will address this matter with our team to ensure that proper training and procedures are in place to prevent similar occurrences in the future. Our goal is to ensure that every guest feels welcomed, informed, and well taken care of from the moment they arrive.We appreciate you bringing this to our attention as it helps us identify areas for improvement. Should you choose to stay with us again in the future, we are committed to providing you with a much smoother and more enjoyable experience.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more satisfying stay.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Must-Visit, truly exceptional.
A magical enchanting desert resort with a truly fantastic and welcome team.
1 nacht verbleven in december 2023
Reactie van Qasr Al Sarab op 3 jan 2024
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Alexandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolle Lage.
3 nachten verbleven in november 2023
Reactie van Qasr Al Sarab op 21 nov 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Felipe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was beautiful, staff very nice and ready to help. We met Andres the chef from one of the restaurants, very nice, he took the time to show us around the hotel and beauty of it. Food was good, service at the pool, excellent.
2 nachten verbleven in oktober 2023
Reactie van Qasr Al Sarab op 21 nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our palace beautiful and our team very nice and ready to help.It's wonderful that you had the opportunity to meet Andres, the chef from one of our restaurants. We're thrilled to hear that he took the time to show you around the hotel, allowing you to appreciate the beauty of the surroundings. We believe in providing a personalized touch, and it sounds like Andres went above and beyond to make your stay special.We're glad you enjoyed the good food and excellent service at the pool. Creating memorable experiences for our guests is what we strive for, and we're happy to have contributed to a positive stay for you.Thank you for choosing our palace, and we look forward to welcoming you back for another delightful experience. Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Michael, Mississauga

1 nacht verbleven in november 2023
Reactie van Qasr Al Sarab op 24 nov 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us on Google. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Jacqueline, Fort Lauderdale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most amazing place that we have been . Everything and everyone are excellent.
2 nachten verbleven in oktober 2023
Reactie van Qasr Al Sarab op 5 nov 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in oktober 2023
Reactie van Qasr Al Sarab op 12 okt 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Adwaita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome experience and truly peaceful
1 nacht verbleven in juli 2023
Reactie van Qasr Al Sarab op 2 aug 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
24h dans le désert d'Arabie
Magnifique séjour dans cet hôtel de rêve. Tout était parfait, l'accueil, le personnel très attentionné, la piscine, le petit déjeuner fantastique, le diner au bord de la piscine. Hâte de revenir pour plus qu'une nuit.
1 nacht verbleven in april 2023
Reactie van Qasr Al Sarab op 12 jul 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Beth, Allentown

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxury!
2 nachten verbleven in juni 2023
Reactie van Qasr Al Sarab op 29 jun 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay
I had a wonderful stay at Anantara. The staff were friendly and provided great service throughout my visit. The food was tasty with a good variety of options to choose from. The pool area, complete with sunbeds and cabanas, was a nice place to relax. The pool bar offered a decent selection and a pleasant atmosphere. The rooms were spacious and comfortable, perfect for recharging after a day of exploration. One of the highlights was the stunning nature surrounding the hotel, featuring beautiful dunes and occasional gazelles and camels. Thank you, Anantara, for an unforgettable and magical stay - I will definitely be back!
1 nacht verbleven in juni 2023
Reactie van Qasr Al Sarab op 15 jun 2023
Dear Valued Guest,Thank you so much for sharing your wonderful experience at Qasr Al Sarab! We are thrilled to hear that you had a fantastic stay and enjoyed all aspects of your visit.Our team takes great pride in providing friendly and attentive service, and we're delighted that they made your stay memorable. We'll make sure to pass on your compliments to our team members who contributed to your positive experience.We're glad to hear that you enjoyed the food with a good variety of options to choose from. Our culinary team strives to create delicious and diverse dining experiences for our guests, and it's rewarding to know that their efforts met your expectations.The stunning nature surrounding our hotel is truly a highlight, and we're glad that you appreciated the beauty of the dunes and the occasional sightings of gazelles and camels. It's our goal to provide a magical and unforgettable experience, and we're thrilled that we succeeded in creating such memories for you.Thank you for your kind words and for choosing Qasr Al Sarab. We can't wait to welcome you back for another unforgettable stay in the future!Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
I hope to come again
1 nacht verbleven in mei 2023
Reactie van Qasr Al Sarab op 9 jun 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en comfort kamer
Awesome get away in the empty quarter
Awesome little staycation, the location is wonderful in the middle of the desert, like an oasis just with all the luxury amenities you can imagine. Our trip was made special by our hosts in the hotel: Fabiana made our welcome special by her friendly and personal openness and effort to ensure all wishes are addressed, Erik as restaurant manager of Suhail was personally looking after us and ensuring together with Ali that our evening was unforgettable. Nazir looked after us on our Camel ride in the desert (awesome to climb the high dunes on the back of a Camel) and also acted as our professional camera man, volunteering to capture the moments for us. Thank you for an unforgettable staycation. Will be back!
1 nacht verbleven in april 2023
Reactie van Qasr Al Sarab op 2 mei 2023
Dear Valued Guest,Thank you for taking the time to rate your experience with us . We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Tatiana, Las Vegas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous and serene desert oasis.
2 nachten verbleven in april 2023
Reactie van Qasr Al Sarab op 12 apr 2023
Dear Valued Guest, Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall. Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon. Best regards, Jean-Paul Dantil General Manager

10/10 – Uitstekend

Anders

3 nachten verbleven in maart 2023
Reactie van Qasr Al Sarab op 12 apr 2023
Dear Valued Guest, Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall. Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon. Best regards, Jean-Paul Dantil General Manager

6/10 – Redelijk

Farrukh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the setting was unique however dining options were not great
Reactie van Qasr Al Sarab op 6 feb 2023
Dear Guest,Thank you for taking the time to share your experience. We apologize that the dining options did not meet your expectations. We strive to provide a unique setting and diverse dining options for our guests. Your feedback is valuable to us and will be used to make improvements in the future. Thank you for choosing us and we hope to have the opportunity to serve you again.Best regards, Jean-Paul DantilGeneral Manager

10/10 – Uitstekend

Carla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Estadia incrível. Destaque merecido para a Paola.
Foi tudo incrível. Hotel excelente em um lugar lindíssimo. Quando fomos, a piscina estava em reforma e nos deram um upgrade para uma vila privativa para não estragar nossa estadia. Além disso, era semana do meu aniversário e quando chegamos à acomodação, tinha um bolo a minha espera! Nota mil para a atenção que tiveram conosco. TODOS os atendentes foram ultra prestativos e simpáticos, mas temos que destacar, sem dúvida, a Paola, uma brasileira que trabalha no resort e que nos atendeu com maestria. Foi muito mais que atenciosa. Excelente profissional, daquelas que de fato se destacam na arte de receber. Nos deu um atendimento impecável. Daqueles que tornam a viagem ainda mais inesquecível e que nunca sairá de nossa memória. Também gostaríamos de destacar o simpático Wilson que foi nosso guia no passeio com os camelos e no passeio noturno de observação das estrelas (stargazing), em que tivemos a oportunidade, entre outros, de ver Jupiter e suas luas e Saturno e seus anéis. Foi demais! Ajab também foi super gentil conosco na condução desse passeio. Como falamos, fomos mesmo muito bem recebido por TODOS nesse hotel. Valeu cada segundo.
2 nachten verbleven in september 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear Carla, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Karin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place
We have had such a fantastic stay at Qasr al Sarab - beautifully located in the Desert and everything fulfilled our expectations and dreams
2 nachten verbleven in september 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear Karin, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Sweta

2 nachten verbleven in september 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear Sweta, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

8/10 – Goed

David

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in juni 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear David, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

JIEUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
만족
조금 멀고 액티비티가 비싸긴하지만 좋았ㅇ니요
1 nacht verbleven in mei 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear JIEUN, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful setting all else a bit disappointing
Beautiful setting. Nice architecture. Everything else a bit lackluster. Came at the end of the main season and many activities are not available (camel rides, desert bbq, etc.) and the hotel was not very busy. Food could be much better. Highlights: Excellent service at pool bar and very knowledgeable falcon and owl handlers. Everyone else seemed bored.
1 nacht verbleven in mei 2022
Reactie van Qasr Al Sarab op 30 dec 2022
Dear Anonymous, Thank you for sharing your feedback.. We hope to welcome you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is truly unique. I don't think I have ever stayed in a 5 star hotel with such exceptional service from every single member of staff. Truly outstanding. Farhan my "butler" was incredibly responsive and attentive to requests to make dinner, spa and activity reservations and the dune bashing with Saleem was just an incredible experience. I cannot recommend this hotel highly enough. The pool area and swim up bar is amazing, I didn't want to leave and 4 nights felt like I'd been there for over a week. So relaxing. If I was being very (very) picky, and as a point of feedback for improvement, I'd say the food was pretty good (but not amazing) for a 5 star property - particularly in the Suhail restaurant which is very expensive. Nothing bad, just room for improvement in terms of the quality. The gym facility is also awesome, as is the spa. An amazingly good massage. Just what was needed after a long flight. thank you to all - I hope to be back!
4 nachten verbleven in april 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear Louise, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Bibiana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear Bibiana, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

raffaele

1 nacht verbleven in april 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear raffaele, Thank you for taking the time scoring our resort. We are thrilled to see how much you liked our beautiful resort and your stay with us.We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Qasr Al Sarab op 5 apr 2022
Dear Carolyn, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Kyle

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Best desert hotel in the UAE
Fantastic service, fantastic location, fantastic hotel. Without a doubt the best desert hotel in the UAE. An incredible and unique experience that made my birthday weekend there unforgettable.
2 nachten verbleven in maart 2022
Reactie van Qasr Al Sarab op 5 apr 2022
Dear Kyle, Thank you for taking the time scoring our resort. We are thrilled to see how much you liked our beautiful resort and your stay with us. We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Zhu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2022
Reactie van Qasr Al Sarab op 17 okt 2022
Dear Zhu, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

8/10 – Goed

Leandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Experiência incrível.
Hotel incrível, experiência muito boa para ficar no deserto. atendimento em geral muito bom, limpeza ótima. Aconselho somente ao hotel melhorar o treinaemnto com os prestadores fazem os passeios de atrações do hotel.
2 nachten verbleven in januari 2022
Reactie van Qasr Al Sarab op 8 feb 2022
Dear Leandro, Thank you for taking the time scoring our resort. We are thrilled to see how much you liked our beautiful resort and your stay with us. I have also noted your recommendations for our improvement especially with regards to our tours.We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

SOOGYEONG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Qasr Al Sarab op 8 feb 2022
Dear SOOGYEONG, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

8/10 – Goed

Stefan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
High End but Bulldozers Disturbing the Peace
Perfect service. Very nice hotel. Outstanding breakfast buffet on the plus side. Very disappointing to have noisy bulldozers, cranes, trucks and neon-lights in full view where you´d expect a quiet desert during the day-time and in the evening.
1 nacht verbleven in januari 2022
Reactie van Qasr Al Sarab op 10 jan 2022
Dear Stefan, Your comments about the construction have been taken into consideration and we will cascade the information to the department heads. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

Ziad

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice experience to stay inside the Arabian Desert. Great facility surrounded by the beautiful golden and reddish sand dunes.
3 nachten verbleven in december 2021
Reactie van Qasr Al Sarab op 4 jan 2022
Dear Ziad , Thank you for taking the time scoring our resort the highest possible. We are thrilled to see how much you liked our beautiful resort and your stay with us. We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

marcia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Qasr Al Sarab op 1 jan 2022
Dear Marcia , Thank you for taking the time scoring our resort the highest possible. We are thrilled to see how much you liked our beautiful resort and your stay with us. We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

10/10 – Uitstekend

marcia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
O hotel lindo , mas achei dificil o fato de todos restaurantes terem q reservar , acabei comendo as 4 refeicoes no unico q nao necessitava reserva
1 nacht verbleven in december 2021
Reactie van Qasr Al Sarab op 1 jan 2022
Dear Marcia, I was however a bit concerned to see that you were not entirely satisfied with certain services within the hotel, mainly the restaurant booking system and I am very confident that we can do better. I have shared this feedback with the respective departments and we are verifying how we can improve these areas in the future. It is our constant endeavour to improve on our standards and services and to ensure that guests like you are comfortable.We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

8/10 – Goed

anastasia

Reisde met partner
Negatief: Netheid
Struttura immersa in un panorama bellissimo ma purtroppo la camera aveva diverse pecche che non lo rendevono un 5 stelle
1 nacht verbleven in december 2021
Reactie van Qasr Al Sarab op 1 jan 2022
Dear anastasia, I was however a bit concerned to see that you were not entirely satisfied with certain services within the hotel, mainly the room and I am very confident that we can do better. I have shared this feedback with the respective departments and we are verifying how we can improve these areas in the future. It is our constant endeavour to improve on our standards and services and to ensure that guests like you are comfortable.We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

8/10 – Goed

Joshua

2 nachten verbleven in november 2021
Reactie van Qasr Al Sarab op 1 jan 2022
Dear Joshua, Thank you for sharing your positive feedback following your stay at Qasr Al Sarab Desert Resort by Anantara. We are thrilled to know that you enjoyed your stay with us. Your positive feedback will inspire our team to continue pursuing excellence in all that we do. Thank you once again and we look forward to welcoming you back. Kind regards, Qasr Al Sarab Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unique experience ,worth the trip
Unique architecture in the middle of the desert , great dining / housekeeping service team . Great effort for developing and running this place.
2 nachten verbleven in november 2021
Reactie van Qasr Al Sarab Team op 2 dec 2021
Dear Guest, Thank you for sharing your positive feedback following your stay at Qasr Al Sarab Desert Resort by Anantara. We are thrilled to know that you enjoyed your stay with us. Your positive feedback will inspire our team to continue pursuing excellence in all that we do. Thank you once again and we look forward to welcoming you back. Kind regards, Qasr Al Sarab Team