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Beoordelingen van Sanctum on the Green

3.5 out of 5
Sanctum on the Green
The old cricket common, Maidenhead, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 46 van 97 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 97 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 97 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 97 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 97 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Maureen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The setting for this property is beautiful. There are some really quirky features and would love to visit again in the summer when we could enjoy the garden. Bedrooms were well equipped and bed comfortable. Staff were friendly and helpful. Continental breakfast was served all on one rather small plate, would have preferred a roll rather than a croissant with my ham and cheese but nice selection of fruit. We had a meal at the property and this was enjoyable but would have liked more vegetables.
2 nachten verbleven in oktober 2023
Reactie van Sanctum Team op 15 nov 2023
Dear Maureen ,Thank you for the kind review, we're glad you enjoyed your stay with us! Hopefully we will welcome you back soon! Kind regards, Sanctum Team

4/10 – Matig

Chris

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No food
No food available. No food on a Monday apparently, which as seen as place is in middle of nowhere, it would have been nice to be informed when booking. Then told breakfast is continental only with no choices!
1 nacht verbleven in oktober 2023
Reactie van Andreea op 10 okt 2023
Dear Chris,The opening times of the restaurant is listed both on bookings.com and the website. As well as the breakfast offering. Apologies for any inconvenience caused.Best regards,

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location was lovely , staff were very helpful . Breakfast was very nice .
1 nacht verbleven in oktober 2023
Reactie van Sanctum Team op 14 okt 2023
Dear Catherine,Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

10/10 – Uitstekend

Simon

1 nacht verbleven in september 2023
Reactie van Sanctum Team op 19 okt 2023
Dear Simon,Thank you for the kind review, we're glad you enjoyed your stay with us! Hopefully we will welcome you back soon!Kind regards,Sanctum Team

6/10 – Redelijk

samantha

1 nacht verbleven in augustus 2023
Reactie van Sanctum Team op 14 okt 2023
Dear Samantha, Thank you very much for choosing to stay with us.We are sad to hear that your stay felt below average.We promise to keep working on improving so we can offer the best stay to all our guests in the future.Hopefully we will see you again and we can redeem ourselves.Regards

6/10 – Redelijk

Marc

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
interesting place
Very interesting place and a little confusing when the company that owns it doesn't have it on the website so cant see food menus etc. Arrival was ok after the sat nav tried taking us on a bridleway but all ok. Food menu was very limited but tasted ok for a Japanese style meal. That evening we were informed breakfast started at 8.30 which was a little too late in my opinion especially being on business as we had to get on the road around 8, but on check out the morning staff mentioned it started at 8 but we had already made plans. the pool is nice but needed cleaning. The pictures on the website make it look slightly nicer than it really is in person. value for money and I know we were near Marlow was probably on the high side as the hot drink facilities in the rooms were some of the worst I have seen in recent times and no real extras.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We needed on overnight stay to break up a journey. This place is perfect. Quiet, friendly and warm. Very comfortable room with a lot of effort to choose unique high quality furnishings. Great breakfast Would definitely stay again.
Reactie van Sanctum Team op 19 jul 2023
Dear John,Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

6/10 – Redelijk

David

Positief: Netheid, staat van de accommodatie en faciliteiten
Lovely location but sadly lacking the luxury touch
Perfect location for where we needed to be and plenty of parking. Sadly for £180 a night lacking in those special touches that we'd expect for this price. A large comfortable room, but no different to other hotels charging a lot less. We asked for fresh milk for our room, as it had a fridge, it seemed a lot of effort to be given this, plus we wanted a few more (basic) tea bags than the 2 that were left. At this price per night we would expect fresh milk and high quality tea bags to be plentiful. It had an outdoor pool, but would have been nice to use accept for all the flies floating on the surface. The restaurant was closed, but no help to recommend any other places. Continental breakfast which was served to you at the table was good, but why not let us choose what we wanted from a buffet? Sadly lacking considering the price.
1 nacht verbleven in juni 2023

8/10 – Goed

Barry

2 nachten verbleven in mei 2023
Reactie van Sanctum Team op 3 jun 2023
Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

10/10 – Uitstekend

Clare

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Sanctum Team op 4 jul 2023
Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

4/10 – Matig

Anthony

1 nacht verbleven in mei 2023
Reactie van Sanctum Team op 4 jul 2023
Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

8/10 – Goed

Tania

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good but some small improvements, no blind in bathroom, small mugs, no mirror light, charge for some biscuits, could be noisy if you pick wrong day as next to pub garden
1 nacht verbleven in april 2023
Reactie van Sanctum Team op 29 apr 2023
Dear Tania,Thank you so much for leaving the kind review we are glad that you enjoyed your stay with us. Regarding the improvements, we always appreciate feedback and look to improve for the future!Kind regards,Sanctum Team

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden little gem
My husband and I stayed for one night in one of the ‘crash pads’, was fab, easy check in/check out. Room was clean, bed was so comfy and beautiful soft, crisp clean sheets. Shower was excellent. Toiletries smelled amazing! And the free continental breakfast that came with the room was delicious, the lady who served us was lovely and couldn’t do enough for us. Will definitely be back. 😍
1 nacht verbleven in april 2023
Reactie van Sanctum Team op 12 apr 2023
Hello,Thank you so much for the lovely review we really appreciate it and we are so happy you enjoyed your stay with us!We can't wait to welcome you back again soon!Kind regards,Sanctum Team

6/10 – Redelijk

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Reception op 13 apr 2023
Thank you for your feedback

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Sanctum Team op 8 apr 2023
Dear Megan,Thank you for choosing to stay with us and thank you for the review.We hope to see you again soon.Regards,

10/10 – Uitstekend

Richard, Reepham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really lovely stay in room 10 (a self contained building) really quiet and nice location away from everybody, really comfy bed and great shower, Ill be back.
2 nachten verbleven in maart 2023
Reactie van Reception op 1 apr 2023
Hello,Thank you so much for the lovely review, we are glad that you enjoyed your stay.We look forward to welcoming you back soon!Kind regards,Sanctum team

4/10 – Matig

Andrew

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in maart 2023
Reactie van Sanctum Team op 28 mrt 2023
Dear Andrew,Thank you very much for choosing to stay with us.We are sad to hear that your stay felt below average.We promise to keep working on improving so we can offer the best stay to all our guests in the future.Hopefully we will see you again and we can redeem ourselves.Regards

10/10 – Uitstekend

Amy

1 nacht verbleven in maart 2023
Reactie van Karma Team op 24 mrt 2023
Thank you Amy for the high review, we look forward for your next visit and we hope you enjoyed your time with us!

4/10 – Matig

maria

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in maart 2023
Reactie van Sanctum Team op 12 mrt 2023
Dear Maria,Thank you so much for staying with us and thank you for your review.We are sad to see that your stay with us was below the average.We will keep working on improving our service. So hopefully in a future visit we might be able to amaze you.Our apologies and hopefully we will see you another time.Regards

10/10 – Uitstekend

DANIEL

1 nacht verbleven in januari 2023
Reactie van Sanctum Team op 4 feb 2023
Dear Daniel, Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

10/10 – Uitstekend

ANDREW

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Sanctum Team op 30 dec 2022
Dear Andrew,Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

10/10 – Uitstekend

Michaela

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Sanctum Team op 17 dec 2022
Dear Michaela,Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

8/10 – Goed

John

1 nacht verbleven in november 2022
Reactie van Sanctum Team op 17 dec 2022
Dear John,Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

4/10 – Matig

Danielle

1 nacht verbleven in november 2022

8/10 – Goed

Malcolm

1 nacht verbleven in november 2022

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Sanctum Team op 26 nov 2022
Dear MatthewThank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

10/10 – Uitstekend

Christopher

1 nacht verbleven in november 2022
Reactie van Sanctum Soho op 15 nov 2023
Dear Christopher ,Thank you for the kind review, we're glad you enjoyed your stay with us! Hopefully we will welcome you back soon! Kind regards, Sanctum Team

10/10 – Uitstekend

Jamie

1 nacht verbleven in september 2022
Reactie van Karma Team op 20 sep 2022
Dear Jamie, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards

6/10 – Redelijk

Catherine

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Not for morning people
It was disappointing that dinner was not available on Monday's and breakfast on any day is not served until 8:30 - it stated on the literature that it was available from 7:30 which would have allowed me to eat before going to work, however I needed to leave by 8:15 - struggled to find a member of staff to hand my key too because they don't start til after 8.
1 nacht verbleven in september 2022
Reactie van Karma Team op 2 okt 2022
Dear Catherine,Thank you for the honest feedback.We apologise if the breakfast did run late. I'm afraid our staff don't work 24hrs on site and therefore we cannot accommodate an earlier breakfast. We will take your feedback into consideration.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Karma Team op 12 aug 2022
Dear guest, thank you for your review and hope to see you again soon!

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely birthday treat
Lovely place and pool was beautiful
1 nacht verbleven in augustus 2022
Reactie van Karma Team op 9 aug 2022
Dear Debbie, thank you for such a kind a review, the team do hope you enjoyed your stay. Hope to see you again soon!

10/10 – Uitstekend

Autilia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the best time at Karma Sanctum on Green on Sunday. We spent the day at the pool, and was spoiled by the air con in the room that I was miserable when I came back home to my Argos tower fan! Jack was fantastic, really accommodating and went above and beyond to make sure we felt welcome and enjoyed our stay. The hotel appears to be dog friendly too (I didn't take mine but saw another couple with their dogs - but I can't comment on whether it's only certain rooms where dogs are welcome). Great secluded location - only a short 10 min drive from Marlow. I'd recommend The Little Green Boat Company if you're visiting Marlow. My boyfriend wants to go back already!! Highly recommend!
1 nacht verbleven in juli 2022
Reactie van Karma Team op 19 jul 2022
Dear Autilia, Thank you so much for the great review. We appreciate it! We are glad that you had a comfortable stay with us and we hope to see you again. Yes, our hotel is dog friendly and only a few rooms allow dogs inside the room. Kind regards

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with really nice rooms and swimming pool. Food in the restaurant is superb too
1 nacht verbleven in juni 2022
Reactie van Karma Sanctum on the Green team op 26 jun 2022
Dear Mark, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel and restaurant with really nice facilities and staff. The level of service was outstanding, food and room were exceptionally nice. Will be visiting again !
1 nacht verbleven in mei 2022
Reactie van Karma Team op 26 jun 2022
Dear Mark, We appreciate your lovely review, your feedback is very important to us! We look forward to welcoming you again in the near future. Best Regards

10/10 – Uitstekend

anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay - been coming here for years.
1 nacht verbleven in mei 2022
Reactie van Karma Team op 21 mei 2022
Dear Anne, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards, Karma Sanctum team

10/10 – Uitstekend

Clare

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel friendly staff and fabulous garden. Bedroom was lovely and nice decorated. We had to leave early the next morning but would like to go back when we have more time.
1 nacht verbleven in mei 2022
Reactie van Karma Team op 15 mei 2022
Dear Clare, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

8/10 – Goed

Fahri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Karma Team op 21 mei 2022
Dear Fahri, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards, Karma Sanctum team

8/10 – Goed

stephen

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very attenuative manager throughout the visit from check in to check out. Nice bijou hotel with only 9 bedrooms. Had dinner in the evening which was enjoyable. The breakfast in the morning could be improved - the full english fine, but the sausage sandwich was dry. Overall a nice break in a De Luxe room with our cocker spaniel Freddie.
1 nacht verbleven in april 2022
Reactie van Karma Team op 19 apr 2022
Dear Stephen, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Ella op 7 apr 2022
Dear Helen, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

10/10 – Uitstekend

steve

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Fantastic unique and quirky hotel with real character. Very friendly staff and great bar / lounge area.
1 nacht verbleven in maart 2022
Reactie van Karma Sanctum Team op 25 mrt 2022
Dear Steve, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

10/10 – Uitstekend

Paul

1 nacht verbleven in februari 2022
Reactie van Karma Team op 28 feb 2022
Dear Paul, We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Team

4/10 – Matig

Ian

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointed. Not value for the price. Squeaky bed and noisy neighbours. Pictures look luxurious but it definitely isn’t. Hotel feels more like a working man’s club.
1 nacht verbleven in december 2021

10/10 – Uitstekend

Sharon

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021
Reactie van Ella op 31 dec 2021
Dear Sharon, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

4/10 – Matig

Michael

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noisy, old unwelcoming
1 nacht verbleven in december 2021

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Ella op 27 okt 2021
Dear Courtney, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

10/10 – Uitstekend

Tom, Merton Abbey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful quiet location within striking distance of Marlow with a lovely pub as part of the building. Great to be able to have a pre dinner drink with an open fire in a cosy country environment and then head back to the pub after for 'one for the road'. Staff super helpful and nice as were the locals who took an interest in what your plans were and had a good chat. Breakfast the next morning was lovely as well. Overally a really good experience.
1 nacht verbleven in oktober 2021
Reactie van Ella op 19 okt 2021
Dear Richard, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

10/10 – Uitstekend

Richard

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pool was a bit cold otherwise fantastic stay
2 nachten verbleven in augustus 2021
Reactie van Ella op 3 sep 2021
Dear Richard, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

4/10 – Matig

Andrew

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in augustus 2021
Reactie van Ella op 31 aug 2021
"Hi Andrew, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Regards, Karma Team"