Voorkant van accommodatie

Beoordelingen van Fairmont Makkah Clock Royal Tower

5 out of 5
Fairmont Makkah Clock Royal Tower
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 551 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 94 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 1001 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wafae

Positief: Netheid, personeel en service
Best hotel for Makkah
2 nachten verbleven in april 2024
Reactie van Hotel management op 24 apr 2024
Dear Wafae, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Umer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recommend to stay close to haram
3 nachten verbleven in april 2024
Reactie van Hotel management op 2 mei 2024
Dear Umer, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 – Uitstekend

Effie Miknas, Brentwood

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I enjoyed our stay. The hotel and staff were all friendly and professional.
3 nachten verbleven in april 2024
Reactie van Hotel Management Team op 30 apr 2024
Dear Effie, we are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Enayet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel.Superb service.
1 nacht verbleven in april 2024
Reactie van Hotel Management Team op 30 apr 2024
Dear Enayet, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Armand, Koeln

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Lage tolle Mitarbeiter
1 nacht verbleven in april 2024
Reactie van Hotel Management Team op 29 apr 2024
Cher Armand,Merci pour la note parfaite. Nous espérons avoir atteint notre objectif de rendre votre séjour mémorable en fournissant un service exceptionnel et en nous tenant au courant de nos dernières nouveautés. Nous attendons avec impatience votre prochaine visite.

10/10 – Uitstekend

Ibrahim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best experience doing Umrah specially if accompanied by an elderly parent.
2 nachten verbleven in april 2024
Reactie van Hotel Management Team op 29 apr 2024
Dear Ibrahim, Thank you for choosing Makkah Clock Royal Tower, A Fairmont Hotel, as your Umrah destination and for such a positive review. We are happy to know that you had a memorable experience with us. We strive to deliver high-end service to all our guests. Your kind comments will be shared with the rest of the team as it means a lot to them. Our hotel team looks forward to welcoming you back very soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Shahrukh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its in the premises of Al Haram. Less than 10 Mins you are in Kaabaa .. Best
2 nachten verbleven in april 2024
Reactie van Hotel Management Team op 29 apr 2024
Dear Shahrukh, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 – Uitstekend

Irman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to Masjid Al Haram, connected to mall and restaurants.
2 nachten verbleven in april 2024
Reactie van Hotel management op 28 apr 2024
Dear Irman, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 – Uitstekend

Mohammed Mahmud

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in the clock tower
9 nachten verbleven in april 2024
Reactie van Hotel Management team op 27 apr 2024
Dear Mohammed, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

8/10 – Goed

Luma

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Reception needs to improve No one told us about cleaning room drill no one cleaned our room for 3 days we found out that we have to let them know in order to clean room
3 nachten verbleven in april 2024
Reactie van Hotel management op 21 apr 2024
Dear Luma,Our main concern is our commitment to guest satisfaction. That’s why we appreciate your feedback regarding our reception staff services and room cleanliness. We will be more than glad to discuss any concerns given and promise to exceed your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Abdiweli

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent lodging
2 nachten verbleven in april 2024
Reactie van Hotel management op 21 apr 2024
Dear Abdiweli, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

dania

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Keep the good work
3 nachten verbleven in april 2024
Reactie van Hotel management op 17 apr 2024
Dear Dania, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

6/10 – Redelijk

Omar

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
They dont offer taxi or transportatiin other than their cars, and its tribble price, if you bring a ride from outside they incredibly charge them !!!!!!!!
3 nachten verbleven in april 2024
Reactie van Hotel management op 16 apr 2024
Dear Omar,Thank you for taking the time to share your experience at Makkah Clock Royal Tower, A Fairmont Hotel. We will ensure the delivery of your prices and transportation services concerns to the relevant department.We look forward to serving you during your next visit.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Mohamed

Zakenreiziger, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Easy to any where for Hajj and related, very convenient.
5 nachten verbleven in maart 2024
Reactie van Hotel management op 4 apr 2024
Dear guest, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

hajer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
proximity to Haram, lift at time of prayers is challenging accessibility of transportation from in front the hotel is a challenge.
2 nachten verbleven in maart 2024
Reactie van Hotel Management team op 5 apr 2024
Dear Hajer, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding elevators and transportation service have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Noha, Ottawa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Hotel management op 26 mrt 2024
Dear Noha, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

10/10 – Uitstekend

Sameera

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and the iftaar was amazing
2 nachten verbleven in maart 2024
Reactie van Hotel management op 18 mrt 2024
Dear Sameera, we are glad you are satisfied with our Iftar and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

8/10 – Goed

Mohammed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every thing very good
3 nachten verbleven in maart 2024
Reactie van Hotel management op 18 mrt 2024
Dear Mohammed, Thank you for the perfect rating. Our goal is to provide our guests with the best service and atmosphere. Keep up with our latest and most exclusive offers through our social media platforms or website.Looking forward to your next visit.

10/10 – Uitstekend

ABDULAZIZ, MANAMA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the Grand Mosque in Mecca and the markets
2 nachten verbleven in maart 2024
Reactie van Hotel management op 17 mrt 2024
Dear Abdulaziz, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

2/10 – Ontzettend slecht

Muna

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
3 nachten verbleven in januari 2024
Reactie van Hotel management op 18 mrt 2024
Dear Muna, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

10/10 – Uitstekend

Bara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place
4 nachten verbleven in maart 2024
Reactie van Hotel management op 14 mrt 2024
Dear Bara, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

10/10 – Uitstekend

IBRAHIM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel
3 nachten verbleven in maart 2024
Reactie van Hotel Management team op 7 mrt 2024
Dear Ibrahim, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

kawser

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The staff in the hotel are amazing. Starting from the baggage carriers to cleaning staff every single person is very wonderful and goes above and beyond to accommodate you. That being said, the hotel can definitely be more updated, more amenities, more space, and more guest services considering the price you pay.
3 nachten verbleven in februari 2024
Reactie van Hotel Management team op 5 mrt 2024
Dear Kawser,we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to the staff service. However, regarding the amenities and customer service let us assure you that your feedback has been delivered to the concerned department to take all the required actions.We hope to have you again as our guest soon.Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

IBRAHIM

Reisde met familie
It’s an amazing hotel, great food, walking to the harem, I will go back every time and use your company over and over again.
1 nacht verbleven in maart 2024
Reactie van Hotel Management team op 5 mrt 2024
Dear Ibrahim, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards food and location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Boutaina

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good conditions and great location.
3 nachten verbleven in december 2023
Reactie van Hotel Management team op 4 mrt 2024
Dear Boutaina, We are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

6/10 – Redelijk

Mohomed Zafran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located with walking distance to Haram. Booked the room which has the Haram view. But let down by a room which was nearly impossible to see the Haram and through dirty window. For the price paid not worth it
1 nacht verbleven in maart 2024
Reactie van Hotel Management team op 4 mrt 2024
Dear Mohomed,we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to location. However, regarding the view let us assure you that your feedback has been delivered to the concerned department to take all the required actions.We hope to have you again as our guest soon.Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Nadeem

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed with family and enjoyed the stay. Loved the breakfast and staff were very helpful and nice.
6 nachten verbleven in februari 2024
Reactie van Hotel Management team op 3 mrt 2024
Dear Nadeem, we are delighted to hear that our staff has made your stay pleasant. Thank you for sharing your feedback regarding our restaurants and menus. We are always keen on serving refined cuisines and ambiance to fulfill all our guests’ needs. We look forward to serving you again soon.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Waqas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hotel Management team op 29 feb 2024
Dear Waqas, thank you for sharing your experience. The fact that you choose Makkah Clock Royal Tower, A Fairmont Hotel, is an honor to us.We always do our best to maintain our highest standards of service and promise to exceed your expectations on your next visit.

10/10 – Uitstekend

Hussnain, Hicksville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unique
7 nachten verbleven in februari 2024
Reactie van Hotel Management team op 29 feb 2024
Dear Hussnain, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Nora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The checkin process was long, was told room was not available (it was after 3pm!) and the desk clerk was very nonchalant in his tone. Were given a room not facing the Ka'ba when the rate was very high. Not optimal.
1 nacht verbleven in februari 2024
Reactie van Hotel Management team op 27 feb 2024
Dear Nora,We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding check-in process and the reservation, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

6/10 – Redelijk

Ambreen

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
My first room was really run down with very few toiletries.. Had to upgrade and paid close to 700$ per night. Gym area was closed due to maintenance. Overall the faculty is definitely not getting better. For this price it has to feel like luxury not just bare minimum.
4 nachten verbleven in februari 2024
Reactie van Hotel Management team op 25 feb 2024
Dear Ambreen,We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding Gym, room, prices and bathroom amenities, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Ajmal

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazon experience staying at the fairmont. Highly recommend
4 nachten verbleven in februari 2024
Reactie van Hotel Management team op 24 feb 2024
Dear Ajmal, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Hasan

1 nacht verbleven in februari 2024
Reactie van Hotel management op 21 mrt 2024
Dear Hasan, Thank you for the perfect rating. Our goal is to provide our guests with the best service and atmosphere. Keep up with our latest and most exclusive offers through our social media platforms or website.Looking forward to your next visit.

8/10 – Goed

majeed

3 nachten verbleven in februari 2024
Reactie van Hotel management op 21 mrt 2024
Dear Majeed, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Momotazur

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great experience and there is not much to complain about.
3 nachten verbleven in februari 2024
Reactie van Hotel Management team op 21 feb 2024
Dear Momotazur, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

6/10 – Redelijk

Shaymaa

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Hotel Management team op 19 feb 2024
Dear Shaymaa,We pride ourselves on providing the best possible service, so we'll be sure to deliver your feedback and work on improving our services to meet your expectations on your next visit. Thank you for taking the time to leave us a review.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

2/10 – Ontzettend slecht

Mahmood

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 17 feb 2024
Dear Mahmood, Your satisfaction is our number one priority. If anything, specific, has happened, please do not hesitate to contact us in a private message to discuss this further. Looking forward to hearing back from you.

8/10 – Goed

Mahbob

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
House keeping was excellent.
3 nachten verbleven in januari 2024
Reactie van Hotel Management team op 11 feb 2024
Dear Mahbob, we are delighted to hear that housekeeping staff has made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Samiullah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room service, gesture person with welcome drinks and dates was an amazing host with a smile one cannot forget. The prayer room was amazing for elders not being able to make it to all the prayers!
7 nachten verbleven in januari 2024
Reactie van Hotel Management team op 11 feb 2024
Dear Samiullah, we are glad you are satisfied with room service, and the prayer room. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 – Uitstekend

shehla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
3 nachten verbleven in februari 2024
Reactie van Hotel Management team op 11 feb 2024
Dear Shehla, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

SHERIF

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My favorite. In general the customer service in Saudi Arabia is poor but it is very good in Fairmont Mekka… someone spent the plenty of time teaching them the meaning of customer service. Good food, good rooms, good view.
2 nachten verbleven in februari 2024
Reactie van Hotel Management team op 9 feb 2024
Dear Sherif, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards food, view and rooms as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding the customer service have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Wazir A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is my third time staying in Fairmont. Love the service .
7 nachten verbleven in januari 2024
Reactie van Hotel Management team op 8 feb 2024
Dear Wazir, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Naima

Reisde met familie
At the Al Haram doorstep. You can see the grand masjid from some rooms. In the 29th floor restaurant, you see the tawaf taking place. The views of new/old Makkah are stunning.
2 nachten verbleven in februari 2024
Reactie van Hotel Management team op 6 feb 2024
Dear Naima, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. We are pleased to know that our unique view of the Masjid Al-Haram and Kaaba has made your stay unforgettable. We look forward to seeing you again.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Nazia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property. Great facilities.Other then 2 people at breakfast most of the staff were helpful. Its a huge property and a little bit inconvenient if you are on a wheel chair. Otherwise its great to be there.
3 nachten verbleven in januari 2024
Reactie van Hotel Management team op 6 feb 2024
Dear Nazia, we are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Syed Nasir

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There no signs to guide visitors to the hotel elevators when they are coming back from the Haram.
2 nachten verbleven in januari 2024
Reactie van Hotel Management team op 31 jan 2024
Dear Syed, Thank you for taking the time to share your experience at Makkah Clock Royal Tower, A Fairmont Hotel. We will ensure the delivery of your elevator's signs concerns to the relevant department.We look forward to serving you during your next visit.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 – Goed

Daniyal

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Management team op 31 jan 2024
Dear Daniyal, thank you for sharing your experience. The fact that you choose Makkah Clock Royal Tower, A Fairmont Hotel, is an honor to us.We always do our best to maintain our highest standards of service and promise to exceed your expectations on your next visit.

6/10 – Redelijk

abdulaziz

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hotel Management team op 31 jan 2024
Dear Abdulaziz, your opinion is valued greatly, and it helps us maintain an excellent standard of service for our guests.We would like to hear your feedback and use it to review and improve our services, given that your satisfaction is our number one priority.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Tahir

5 nachten verbleven in januari 2024
Reactie van Hotel management op 21 mrt 2024
Dear Tahir, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

10/10 – Uitstekend

Ahmed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the property, loved the staff especially mubeen bellman at the door. Very helpful and polite. Over all was an amazing experiences .
Reactie van Hotel Management team op 31 jan 2024
Dear Ahmed,We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. Mubeen as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us.Looking forward to welcoming you back again soon.Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 – Uitstekend

Mohd Safvan

2 nachten verbleven in januari 2024
Reactie van Hotel Management team op 31 jan 2024
Dear Mohd, Thank you for choosing Makkah Clock Royal Tower, A Fairmont Hotel, as your Umrah destination and for such a positive review.We are happy to know that you had a memorable experience with us. We strive to deliver high-end service to all our guests. Your kind comments will be shared with the rest of the team as it means a lot to them.Our hotel team looks forward to welcoming you back very soon.Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.