4/10 – Matig
Bianca L.
24 jul 2025
Water leak in bathroom, otherwise good stay
Our overall stay was not horrible, but we were very disappointed about the SERIOUS water leakage in the main washroom. Every day, water leaked from the light fixture in the ceiling of the main washroom. It filled up several buckets a day making that washroom unusable until the water stopped flowing. I'm talking A LOT of water...Pics are screenshots from a video I took.We notified the host a few times and were told it's condensation from the AC units. After adjusting the temperature of the units as instructed (even turned a few units off), the leaks persisted. I'm convinced it's due to poor plumbing from the unit above or other piping issues. The host kept telling us to collect/empty the water buckets and keep the AC units at the set temp. No one came to check the damage at any point during our stay.Also, the AC in the 2nd bedroom smelled like dirty feet while it was running so it was mostly left off. Otherwise the apartment was nice, comfy beds, very nice area (walking distance to downtown) and near bus stops. Conveniently located near pharmacies, grocery stores, bakeries, bars, restaurants, etc. Beach not too far either.The host was very responsive and let us check in early as the unit was ready/available (thank you!). The apartment had everything you need: coffee machines, toaster, basic kitchen equipment, washer, drying rack, hair dryer, AC units in all rooms, TV, dining area. Furniture was nice, modern and comfortable. Elevator access to the apartment.
Bianca L.
7 nachten verbleven in juli 2025