6/10
Inside the cleaning was great. The terrasse was so dirty with old trash, the umbrella didn’t work. We were promised a new one but nothing happened. They came and cleaned the terrasse the day after I was complaining which was nice. The water broke down in the building, the emergency number promised a quick solution, but we didn’t hear anything and after 11 hours the regular opening hours opened again and after 4 hours more it was fixed. The aircon in the apartment doesn’t work on any of the floors. Extremely hot to sleep upstairs (34 celcius inside). I have rented a lot of times through vrbo and the previous times I had no complaints at all. The name of this place is big terrasse suites - and the terrasse was unable to stay at in the sun without the umbrella (witch is showed in the advertisement).
Ane J.
5 nachten verbleven in mei 2025