Dear John, We are thankful to you for sharing your positive experience at our FERGUS Style Palmanova with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Sehr geehrter Gottfried, herzlichen Dank für die ausgezeichnete Bewertung auf Ihren Aufenthalt in unserem Haus FERGUS Style Palmanova. Es freut uns sehr, dass wir Ihren Ansprüchen gerecht werden konnten. Wir werden weiter arbeiten, damit unsere Gäste sich bei uns wie zu Hause füllen. Seien Sie sicher, dass wir diese tolle Bewertung gern an das gesamte Hotelteam weiterleiten werden. Wir hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wirmit freundlichen Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Jamie, It was a pleasure to welcome you to our FERGUS Style Palmanova. Thank you for taking the time to post this review with lovely comments regarding our place. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience, FERGUS STYLE PALMANOVA

Dear Tammy, Thank you very much for choosing our place and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable experience staying with us and recommending us despite the issues highlighted for which we herewith apologise.Your kind words about the whole team are very much appreciated. Be assured we will keep on working hard to improve our service and make our guests feel like home. We do hope we get the pleasure of welcoming you back to our hotel in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Monica, Thank you kindly for your positive feedback regarding your stay with us at the FERGUS Style Palmanova. Your kind words about the whole team are very much appreciated. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Zili, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Oliver, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your score on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Nicolas, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Palmanova. We are proud to hear you had such a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Alena, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Lasse, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Palmanova. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value all of the comments which you have raised regarding the mould encountered in the room where you were accommodated and be assured we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear rebecca, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Daniel, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests.We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Josefin, Thank you very much for your positive review as well as for your stay at our FERGUS Style Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Charlotte, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience.FERGUS STYLE PALMANOVA

Cher Benjamin, Nous apprécions sincèrement que vous ayez pris le temps de publier ces quelques lignes suite à votre séjour dans notre hôtel FERGUS Style Palmanova. Votre confiance et votre satisfaction sont la plus belle des récompenses. Un grand merci également d'avoir souligné le service d'exception de l'ensemble de nos collaborateurs. Nous ne manquerons pas de partager votre élogieux commentaire avec eux. Nous espérons avoir le plaisir de vous accueillir très prochainement pour d'autres magnifiques moments. Cordialement, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Daniel, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Guest, Thank you for taking the time to submit your feedback in respect of your recent stay with us at the FERGUS  Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the availability of in site parking lots will be brought up for further discussion with our Management team for consideration although I am afraid the space can not be altered and as informed by our team, these are of free use among our guests. Anyway and for your information, please note that public lots in the street are not chargeable up to October, 31. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Jay, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your positive feedback. It is a pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Daniel, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the comfort of our beds will be brought up for further discussion with our Management team for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards,Susana Cuesta. Customer Experience. FERGUS STYLE PALMANOVA

Dear Christopher, Thank you very much for your stay and your valuable feedback on the FERGUS Style Palmanova. We are really sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the power of the air conditioning in the room where you were accommodated. We have taken good note of your remarks and be assured we will do our best to improve our offering and prevent future occurrence. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Sehr geehrte Annamaria, vielen Dank für Ihren Aufenthalt bei uns, und dass Sie Ihre Eindrücke von unserem FERGUS Style Palmanova mit uns teilen. Wir sind sehr glücklich zu lesen, dass unser Haus wie auch die Bemühungen unseres Personals Ihre Erwartungen erfüllt haben. Wir haben Ihren Verbesserungstipp bezüglich der vorhandenen Sonnenschirme im Poolbereich gerne zur Kenntnis genommen und werden diesen unserem Management zur Begutachtung weiterreichen. Wir entschuldigen uns, falls dies Ihnen Unannehmlichkeiten verursacht haben könnte. Nochmals vielen Dank für Ihr Feedback und wir würden uns freuen, wenn Sie uns in Zukunft erneut besuchen.Mit besten Grüßen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Richard, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Henrik, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Julieta, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Warm regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Estimado Jose Javier, Muchas gracias por elegir nuestro FERGUS Style Palmanova así como por su valoración y el agradable comentario que nos dedica. Nos hace muy felices saber que han tenido una agradable estancia con nosotros y que estarían encantados de volver a visitarnos. Esperamos volver a verles muy pronto. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Nick, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Christopher, Thank you kindly for your excellent feedback regarding your stay with us at the FERGUS Style Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards and best wishes for the New Year, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear guest, Thank you very much for your holiday choice and your excellent rating on the FERGUS Style Palmanova. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Guest, Thank you very much for your stay with us and your valuable review of our FERGUS Style Palmanova. We do appreciate both positive and constructive comments, therefore your remarks concerning the room design as well as the general value for money will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Lars Bo, Thank you very much for choosing our FERGUS Style Palmanova for your trip to Mallorca and for taking the time to write your valuable feedback. We are sorry to read that we could not meet your expectations regarding the size and the layout of the room type booked on this occasion. We are, however, very pleased to read that our team was friendly and available for any kind of support. Please be certain that we have shared your words with them. It would be our pleasure to welcome you again to our hotel. Best regards, Susana Cuesta, Customer Experience.FERGUS STYLE PALMANOVA

Dear Stacey, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review on Expedia. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta,Customer Experience. FERGUS STYLE PALMANOVA

Dear Guest, Thank you very much for choosing our FERGUS Style Palmanova for your trip to the island and for taking the time to let us know your excellent feedback. Please be certain we have shared it with our team. It would be our pleasure to welcome you again to our hotel. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Sehr geehrter Gast, vielen Dank für Ihren Besuch im FERGUS Style Palmanova und das ausgezeichneten Feedback bei Expedia. Wir freuen uns sehr, wenn sich unsere Gäste die Zeit nehmen und uns so positiv zu bewerten. Auch möchten wir uns bei Ihnen für die freundlichen Worte bezüglich unserer Mitarbeiter bedanken. Ihre Worte sind eine tolle Motivation für das gesamte Team. Wir freuen uns bestimmt auf ein baldiges Wiedersehen. Mit besten Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Vincent, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcome you again the near future. Best regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

Dear Guest, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience FERGUS STYLE PALMANOVA

Dear Pierre, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Jonas, Thank you very much for your holiday choice and your kind comments on our FERGUS Style Palmanova. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Maria, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Jonas, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova. We are glad to know that you liked our hotel. Be assured we have noted your feedback about the impression given by some members of our team by the pool area which has been duly reported to our Management. They are looking into it to prevent future occurrence. Thanks also for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

Dear André, Thank you kindly for your positive feedback regarding your stay with us at the FERGUS Style Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

Dear Majken, Thank you so much for taking time to share your opinion with us on Hotels.com. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcome you again the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Paul, Thank you very much for choosing our place for your holidays and the positive review given to our FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Dear Alan, Thank you very much for your excellent review as well as for your stay at our FERGUS Style Palmanova. We hope to have the pleasure of welcoming you back soon to our hotel. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Sehr geehrte Frau Dr. LIDIA, vielen Dank für Ihren Besuch im FERGUS Style Palmanova und die sehr schöne Bewertung bei Expedia. Wir freuen uns sehr, wenn sich unsere Gäste die Zeit nehmen und uns so positiv zu bewerten. Ihre Worte sind eine tolle Motivation für das gesamte Team. Wir freuen uns bestimmt auf ein baldiges Wiedersehen. Mit besten Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns zu schildern. Wir sind begeistert zu hören, dass unser FERGUS Style Palmanova Ihre Urlaubserwartungen erfüllte. Wir werden weiter arbeiten, damit unsere Gäste sich bei uns wie zu Hause fühlen. Ihre Zufriedenheit ist unsere Motivation. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleiben mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA