Dear guest, On behalf of the entire team we would like to thank you for having chosen the Gran Melia de Mar for your stay in June 2018. We are happy to know that you had a pleasant stay in our hotel. Your kind comments will serve as an added inspiration to consistently maintain the high standards that you have experienced during your stay with us. We really hope to welcome you back in the next future. Best Regards, Esther Villanueva Guest Experience Manager

Dear Mrs. Antonia, Thank you so much for your nice comment regarding your experience at “Gran Meliá de Mar”. We are very happy to hear that you had such a great time in Mallorca. Thank you again for having chosen us to enjoy such a special moment in your life: your birthday. We do look forward to welcome you again in Mallorca. We are staying meanwhile at your entire disposal for any enquiries you may have. Kind regards, Juan Calvo Red Glove Service Manager

Thank you so much for your kind words! We're thrilled to hear that you were impressed with our staff, hotel, and service during your stay. We strive to provide exceptional experiences for all our guests, and we're delighted to know that we succeeded with you. We can't wait to welcome you back for another fantastic stay in the future!

Dear Mr. Wolfgang, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely, Nicole Bakunts - Guest Experience Manager

Dear Erika, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Jacqueline, We are grateful for your recent visit again to Hotel de Mar, Gran Meliá. We are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca and we will keep working very hard to reach the 5 puntuation by your side. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Anonymous, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Nicole, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Mr. Eriksson, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá with all the Hotels.com users. We are so pleased to read that you had such an amazing experience and you appreciated all the effort and work that our team did to exceed your expectations. Definitely we will pass your comments to all of our team, because they are really passionate about their job. We really hope to welcome you soon again! Warm regards, Nicole Bakunts Guest Experience Manager

Dear Mr. Valenzuela, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please, as in the conversation you had with the duty manager of the hotel, rest assured that we are taking the appropriate measures and as well we start the procedures for this situation to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nicole Bakunts - Guest Experience Manager

Dear Seif, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá with all the Expedia users. We are so pleased to read that you had such an amazing experience and you enjoyed our all our facilities. Definitely we will pass your comments to all of our team, because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Malek Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience every day and we exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear George, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience and you appreciated all the effort and work that our Concierge by "Les Clefs dOr" did to exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Anonimous, , Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience. Definitely we will pass your comments to all of our team, especially the ones you mentioned because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Than you very much for your feedback.

Dear Mr. Tomas, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Sean, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Julia,Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Andreas, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Anna, First of all, allow me to thank you for choosing our Hotel de Mar, Gran Meliá during your last visit to Majorca, as well as for sharing your nice feedback with all the users on Hotels.com. It is a pleasure to know that you have enjoyed your stay between us and that we have reached your expectations regarding the service of our team and our facilities and as well about our gastronomy we offer. For the entire team will be a great pleasure to host you again amongst us in the future, in this, your home in Majorca. Warmest Regards, Nicole Bakunts, Guest Experience Manager

Dear Thomas, First of all, allow me to thank you for choosing our Hotel de Mar, Gran Meliá during your last visit to Majorca, as well as for sharing your nice feedback with all the users on Hotels.com. It is a pleasure to know that you have enjoyed your stay between us and that we have reached your expectations regarding the service of our team and our facilities and as well about our gastronomy we offer. For the entire team will be a great pleasure to host you again amongst us in the future, in this, your home in Majorca. Warmest Regards, Nicole Bakunts, Guest Experience Manager

Dear Ms. Aline,It was a pleasure to have you at Hotel de Mar, Gran Meliá and we are glad to hear that you had such a special stay! We are inspired every day to create the best experiences in each of our guest and nothing make us happier than this review.We look forward to welcoming you back very soon.Kindest,

Gentilissimo Sig. Adamo, la ringraziamo di cuore per aver scelto l'Hotel de Mar, Gran Meliá ancora una volta. e per aver condiviso il suo feedback. Siamo felici di sapere di essere riusciti ancora a soddisfare le sue aspettative e ci auguriamo di cuore di poter accoglierla nuovamente al più presto. Un cordiale saluto, Maria AnsaloneGuest Experience Manager

Dear Mr. Klausen, It is a pleasure to greet you from Hotel de Mar, Gran Meliá. On behalf of the entire team, we would like to thank you for your recent visit and time spent in transmitting us your valuable comments about your experience with us. Your support enable us to keep improving our service aiming to fulfill all the guests' satisfaction. We truly regret to realize that we could not meet your expectations at this occasion. Unfortunately, as per local legislation we are not allowed to lower the air conditioning under the 19,5ºC. Nevertheless we take good note of your preferences for future stays in order to provide a further better experience. I sincerely hope we can have another opportunity to host yo. It will be a pleasure to personally take care of all the details of your next reservation and make you feel at home. Best regards, Maria Ansalone Guest Experience Manger

Cher client, Nous désirons vous remercier pour vos commentaires à la suite de votre récent séjour à l’Hôtel de Mar, Gran Meliá. Nous sommes ravis d’apprendre que vous avez apprécié votre expérience le confort de notre resort et nous espérons avoir la possibilité de vous recevoir bientôt. Nous vous prions de recevoir nos salutations respectueuses. Bien cordialement, Maria Ansalone Guest Experience Manager

Dear Guest, thank you for your visit to Hotel de Mar, Gran Meliá and nice feedback shared. We do hope to welcome you back soon again. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, thank you for your recent visit to Hotel de Mar, Gran Meliá. We are glad to realize such a great appreciation of our service and look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you for your recent visit to Hotel de Mar, Gran Meliá and for sharing your feedback. We are afraid about the raised concerns as to the dining concept and we are sharing your comments with the involved departments in order to take improvement actions. Hope to welcome you back in the nearest future. Kindest, Maria Ansalone Guest Experience Manager

Thank you for your recent visit to Hotel de Mar, Gran Meliá and shaing high appreciation of the lived experience. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, thank you for your recent visit to Hotel de Mar, Gran Meliá. We regret to realize that your evaluation does not reflect whole satisfactory feelings about the experience. We hope to have the pleasure of welcoming you back soon. Remaining at your disposal. Kindest, Maria Ansalone Guest Experience Manager

Thank you for your visit to Hotel de Mar, Gran Meliá and shaing high appreciation of the lived experience. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Thank you for your visit to Hotel de Mar, Gran Meliá and shaing high appreciation of the lived experience. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Thank you for your visit to Hotel de Mar, Gran Meliá and shaing high appreciation of the lived experience. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Thank you for your visit to Hotel de Mar, Gran Meliá and shaing high appreciation of the lived experience. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Vicky, thank you for your visit to Hotel de Mar, Gran Meliá this season. We are sorry about your comments as to our pet-friendly policy. Please, be informed that in order to make everyone's experience plaisant and comfortable we dedicated spcific areas of the property to pets which are always among the most welcomed and pampered at our hotels. We do hope to receive you and your pet back in the nearest future. Kindest, Maria AnsaloneGuest Experience Manager

Estimada Teresa, muchas gracias por su visita al Hotel de Mar, Gran Meliá y por compartir sus opiniones. Nos alegra que haya vivido una tan agradable experiencia y esperamos poder darle nuevamente la bienvenida pronto. Un cordial saludo,Maria AnsaloneGuest Experience Manager

Dear Mr. Friberg, thank you so much for your recent visit to Hotel de Mar, Gran Meliá and time takne to share your feedback. We are happy to know that you had an overall enjoyable experience, appreciating our service and facilities, besides our staff professionalism. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, we are grateful for your recent visit to Hotel de Mar, Gran Meliá and the lovely feedback shared. We are glad to know how much you enjoyed your overall experience, appreciating great location and facilities. Looking forward to welcoming you back soon. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Diderik Robsahm, thank you so much for visiting the Hotel de Mar, Gran Meliá and for the lovely feedback shared, We are so happy to know how much you anjoyed your experience, appreciating our great location, service and facilites, besides the weekly entertainment program we offer, including "Cinema under the stars". We do look forward to welcoming you back in the nearest future. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, thank you very much for choosing the Hotel de Mar, Gran Meliá at the occasion of your recent visit to Majorca. We are so happy to realize how much you enjoyed your overall experience with us, appreciating our service and facilites, besides the gastronomic concepts. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Kevin, thank you very much for your visit to Hotel de Mar, Gran Meliá and time dedicated to share your feedback. We are happy to know how much you nejoyed your overall experience and look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Estimado Juan Diego, muchas gracias por su reciente visita al Hotel de Mar, Gran Meliá y el haber compartido sus comentarios. Nos alegra enormemente saber que haya apreciado nuestras instalaciones y servicios y esperamos poder darle nuevamente la bienvenida muy pronto. Reciba un cordial saludo, Maria Ansalone Guest Experience Manager