Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We are so pleased to read you enjoyed your stay with us. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. With regard to the menu, we know how important it is for our guests to have a great time enjoying their meals in our restaurant, so a lot of time and effort goes into deciding on the choices available and sourcing the finest ingredients. Please, next time, do approach our staff, for any issue you may have, and we could have given you another room or exchange the bed. Sorry, for any inconvenience. However, we hope to be able to welcome you back soon. Best regards, JS Alcudi-Mar Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. It is great to read your kind review following your recent stay with us. We are delighted that you had an enjoyable stay at our hotel.We are also so pleased you found the staff friendly and enjoyed our varied and tasty food offer. We want to ensure all our guests are looked after from start to finish and our friendly team are always on hand to assist with anything you may need! We hope this was one of many great stays with us. Best wishes, JS Alcudi - Mar Team

Lieber Rafael,vielen Dank für Ihr freundliches Feedback! Es freut uns sehr hier zu lesen, dass Sie mit unserem Preis-Leistungs-Verhältnis zufrieden warst und die Auswahl am leckeren Buffet genossen hast. Unser Team ist immer gerne für alle unsere Gäste da, und es ist schön zu wissen, dass Sie unseren freundlichen Service genießen konnten.Wir freuen uns schon heute darauf, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,Ihr Team von JS Hotels

Dear Jean-Pierre,it is so lovely to know that you had a great impression of our JS Hotel. Thank you very much for sharing your nicecomments with the travellers community and for the time taken to write your kind review. It would be our absolute pleasure to welcome you back in the near future for another cycling holiday.We apologize for not answering in French and are replying in English so as to make ourselves understood.Kind regards, JS Hotels Team

Dear Jessica,thank you for taking the time to write a review, we really appreciate it!Regarding the insects, we would like to apologize to you very much, but due to the climate zone and natural surroundings it can happen that insects also reach the rooms, especially if there is food or water available. We only use insect control products that do not pose any risk to humans and we at JS Hotels feel highly responsible for the environment.We encourage our guests to not hesitate and communicate any issue or complaint to our friendly reception team during their stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant vacation. We hope you will honour us again soon! With sunny greetings from Mallorca!The entire JS Hotels Team

Dear Guest,thank you very much for taking the time to tell us about your recent stay at our JS Hotel. We are pleased to read that you enjoyed your overall stay with us.It is so disappointing to read that the water temperature in our hot tub was not to your liking. Please do not hesitate to contact our reception directly on future occasions so that you can enjoy your stay with us to the fullest. Naturally we are terribly disappointed that our staff members did not demonstrate the usual level of efficiency which we pride ourselves with. We have shared your feedback with the management at the hotel. Please be assured that this is not a usual occurrence at the hotel and we do hope that we have the chance to welcome you back to the hotel in the future.Kind wishes,JS Hotels Team

Liebe Vera,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung über Ihren Aufenthalt in unserem JS Hotel mitzuteilen. Wir freuen uns sehr hier zu lesen, dass Sie eine ausgezeichnete Betreuung genossen haben und dass unser freundliches Team Ihnen einen angenehmen Aufenthalt beschert hat.Wir alle lieben unsere Arbeit und versuchen immer, so freundlich und aufmerksam wie möglich zu sein. Toll, dass Sie Ihren Aufenthalt bei uns in so guter Erinnerung behalten haben und wir hoffen, dass Sie uns bald wieder besuchen werden.Mit besten GrüßenJS Hotels Team

Lieber Matthias,vielen Dank für Ihre positiven Kommentare. Es ist unser Ziel, unseren Gästen den perfekten Rahmen für einen erholsamen und entspannten Urlaub zu bieten, um die Sonne, Ruhe und Schönheit der Insel zu genießen. Bis hoffentlich bald!Mit sonnigem GrußIhr JS Hotels Team

Dear Guest,thank you very much for taking the time and making the effort to share your review after your stay with us.We are very disappointed to read your feedback here and note that we were unable to meet your expectations. We take all feedback, positive or negative into consideration, as our priority is to provide our guests with a very pleasant and enjoyable stay. Please, next time dont hesitate to ask for tea and coffee making facilities at the reception desk and do not hesitate to communicate any issue or complaint directly to our competent and very friendly reception team during your stay. As for a lamp for the bedside, we encourage our guests to please communicate any issue or complaint directly to our friendly team at the reception desk.Most of our guests express their satisfaction with our gastronomic offer. It is true that at our Hotel we receive guests of different nationalities, that is why our chefs prepare a varied offer to please all our guests alike. We are sorry that in your case we haven’t been able to fulfill your expectations. Regarding the temperature of the dinner, we would like to point out that our dinner is served in buffet form and that we really do our best to keep the dishes that come fresh from the kitchen as hot as possible. We took note of your comment and will continue to do everything we can to keep the food as hot as possible. We always ask our guests if they have enjoyed their stay. Choosing not to say anything at the time but instead to write us after checking out gives us no opportunity to improve your stay unfortunately.We wish you all the best and send you kind regards,the entire JS Hotels Team

Liebe Elvita,Danke für Ihren freundlichen Kommentar! Wir freuen uns, dass Sie einen angenehmen Urlaub bei uns verbracht haben und sich die Zeit genommen haben, um Ihren positiven Eindruck auf Expedia zu veröffentlichen. Alle unsere Gäste sind für uns VIPs! Wir hoffen, Sie recht bald wieder bei uns begrüßen zu dürfen. Mit sonnigen Grüßen das gesamte JS Hotels Team

Estimada Karen,muchas gracias por su comentario tan positivo. Nos complace saber que ha disfrutado de su estancia con nosotros y que hemos cumplido sus expectativas, ya que es una de las cosas que intentamos conseguir en nuestro JS hAlcudi Mar. Esperamos volver a darle la bienvenida pronto.Saludos cordiales, todo el equipo de JS Hotels

Dear Benjamin,it is so lovely to know that you had a positive impression of our JS hotel. Thank you very much for sharing your comment with the travellers community. It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team

Liebe Jessica,vielen Dank für die freundliche Bewertung Ihres Aufenthaltes in unserem JS Hotel.Ihre Kommentare sind von großer Bedeutung für uns und helfen uns, unseren Service so gut wie möglich an die Bedürfnisse unserer Gäste anzupassen. Wir haben bei der Planung zukünftiger Leistungsverbesserungen immer die Kommentare unserer Gäste im Auge.Besuchen Sie uns recht bald wieder! Wir freuen uns auf Sie!Alles Gute wünscht IhnenIhr JS Hotels Team

Dear Guestwe are very pleased to read that you had a pleasant time in our hospitality at our JS Hotel and want to thank you for using expedia to share your experience with others.Best wishes, JS Hotels Team

Lieber Georg,haben Sie vielen Dank für Ihre Rückmeldung. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen auf uns zu. Unser Hotel hat verschiedene Zimmer mit unterschiedlichen Größen und Eigenschaften. Soweit uns dies möglich ist, versuchen wir immer, unsere Gäste gemäß ihren Präferenzen unterzubringen. Denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Bitte akzeptieren Sie auch unsere aufrichtige Entschuldigung dafür, dass wir Ihre kulinarischen Wünsche während Ihres Aufenthalts zum Abendessen bzw. der Nachtische nicht vollständig erfüllt haben.Bitte seien Sie versichert, dass wir Ihren freundlichen Kommentar an unser gesamtes Team weiterleiten. Wir hoffen, Sie bald wieder in unserem JS Hotel begrüßen zu dürfen!Mit freundlichen GrüßenIhr JS Hotels Team

Estimado Juan Pablo,muchas gracias por compartir su experiencia en nuestro hotel. Para nosotros es sumamente importante conocer la opinión de todos y cada uno de nuestros clientes y aprender y mejorar cada día con sus valoraciones. Le pedimos disculpas por las irregularidades en el servicio de limpieza que ha experimentado durante su reciente estancia. Nuestro hotel tiene normalmente un alto nivel de limpieza y nuestro principal objetivo es asegurar que cada huésped tenga una estancia agradable y relajante con nosotros. Lamentamos mucho que esa no haya sido su experiencia.Ojalá pronto pueda volver a planificar una escapada a Mallorca y disfrutar de unas merecidas vacaciones con nosotros. ¡Mientras tanto les deseamos un feliz día!Atentamente, todo el equipo de JS Hotels

Dear Cral, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Estimado Jesús, Muchas gracias por haber elegido nuestro JS Hotel para pasar unos días de descanso y por compartir tu buena experiencia con toda la comunidad de viajeros. Es un honor saber que valoras tan positivamente tu experiencia con nosotros. Esperamos recibirte de nuevo. Saludos cordiales, todo el equipo de JS Hotels

Dear Roger, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience with us. Kind regards, JS Hotels Team

Dear Michelle, many thanks for your positive review! It is great to read that you have such pleasant memories of your stay and that you rate us so positively in all areas. It's also nice to read that our food pleasantly surprised you in terms of quality and variety. We offer an excellent gastronomic service, including show cooking, because we know that a satisfied palate is a basic requirement for enjoying the whole holiday. We are very pleased that you enjoyed your stay with us and that you were completely satisfied. We hope you will honour us again soon! With sunny greetings from Mallorca! The entire JS Hotels Team

Lieber Frank, zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich Zeit genommen haben, um uns Ihre Kommentare zu Ihrem Aufenthalt in unserem JS Alcudi Mar Hotel mitzuteilen. Es ist sehr schön zu wissen, dass wir auf dem richtigen Weg sind. Vielen Dank, dass Sie unseren SPA und unseren freundlichen Service so positiv hervorheben. Gern leiten wir Ihre freundlichen Worte an unser Team weiter. Wir bemühen uns jeden Tag, Qualität und Service zum besten Preis anzubieten. Aus diesem Grund macht es uns sehr stolz zu lesen, dass Sie unsere Qualität und unsere Preise mehr als angemessen empfanden. Wir danken Ihnen für Ihren Kommentar. Nochmals vielen Dank für Ihre freundlichen Kommentare und wir hoffen, Sie ganz bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr JS Hotels Team

Dear Tor-Arne, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience with us. Kind regards, JS Hotels Team

Dear Guest, thank you for your review. We are glad to read that your overall experience was positive. However, we are disappointed that your room didn't meet your expectations. Approaching reception and letting them know of the noise another room would have been assigned to you upon availability. When visiting us again please make sure our staff is notified of your preference. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Dear Emily, thank you so much for sending in such a friendly review. It´s wonderful to read you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Lieber Viktor, zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich Zeit genommen haben, um uns Ihre Kommentare zu Ihrem Aufenthalt in unserem JS Hotel mitzuteilen. Es ist schön zu wissen, dass wir auf dem richtigen Weg sind. Vielen Dank, dass Sie unser tolles Team und die gute Lage so positiv hervorheben. Gern leiten wir Ihre freundlichen Worte an unser Team weiter. Nochmals vielen Dank für Ihre freundlichen Kommentare und wir hoffen, Sie bald wieder bei uns begrüßen zu können. Mit freundlichen Grüßen, Ihr JS Hotels Team

Dear Alexandre, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. The location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. Thank you for your comment! We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Liebe Lena, zunächst möchten wir uns bei Ihnen für die Zeit bedanken, die Sie dafür aufgewendet haben, Ihren Kommentar auf unserem Expedia Portal zu hinterlassen. Wir versuchen einen exzellenten Service anzubieten, der nahe und persönlich ist. Bei der Ausbildung unserer Mitarbeiter legen wir besonderen Wert auf Kompetenzen, die die Kundenzufriedenheit steigern. Was die Lautstärke angeht, haben Sie bedauerlicherweise nicht unsere Kollegen an der Rezeption informiert, da wir je nach Belegung Ihnen ein anderes Zimmer hätten anbieten können. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen direkt auf uns zu. Denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca! Ihr JS Hotels Team

Estimada Mónica, nos alegra sinceramente saber que su estancia en nuestro establecimiento fue de su completo agrado. Todo el equipo trabaja a diario para que nuestros huéspedes tengan una fantástica estancia. Muchas gracias por su visita, esperamos tener la oportunidad de verle de nuevo por nuestras instalaciones. Reciba un cordial saludo. Atentamente, todo el equipo de JS Hotels

Dear Nazish, we very much appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to read that several things throughout your stay did not meet your expectations. Naturally we are terribly disappointed that one of our staff members did not demonstrate the usual level of hospitality which we pride ourselves with. We have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel. It is also so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We are very sorry to read that you didn´t enjoy your stay with us entirely. Yours sincerely, JS Hotels Team

Dear Miriam, thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours. Wonderful to hear you had a second excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Apreciada Elis, En primer lugar, nos gustaría expresarle nuestra gratitud por el tiempo dedicado en dejarnos su valoración sobre su estancia en nuestro hotel JS Alcudi Mar. Es sumamente importante para nosotros conocer las preferencias y gustos de nuestros clientes para así seguir mejorando. Esperamos que haya podido disfrutar de nuestra fantástica ubicación. Nos encontramos en una zona llena de comercios y ofertas de ocio además de estar situados a escasos metros de la playa. ¡Ideal para disfrutar de la isla! Por otro lado, lamentamos que nuestro servicio de desayuno no ha estado a la altura de sus expectativas. Somos muy meticulosos en lo que se refiere a este servicio y le garantizamos que, desde la presentación de los platos hasta la calidad de todos los productos que utilizamos, así como en el servicio que ofrecemos, todos ellos, son detalles muy importantes para nosotros. No obstante, hemos notado nota de su observación para tratar el tema con nuestro equipo de cocina. Esperamos tener la oportunidad de darle la bienvenida de nuevo y poder mejorar los aspectos que nos ha descrito. Atentamente, todo el equipo de JS Hotels.

Dear Maria, thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours. Wonderful to hear you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Dear Guest, your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! Regarding the breakfast, we know how important it is for our guests to have a great start into the day, therefore a lot of time and effort goes into deciding upon the food options available and sourcing the best ingredients. We wish you all the best! The entire JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are very sorry about the welcome drink. Please receive our sincerest apologies. When visiting us again please do not hesitate to approach our friendly staff. Again, we apologize that we fell a little short of your expectations and very much hope you will honour us with another opportunity to serve you better in the not too distant future. Best regards, the entire JS Hotels Team

Estimado huésped, Estamos encantados de que haya podido disfrutar del excelente servicio que brinda nuestro hotel JS Alcudi Mar, así como dedicar unos minutos de su tiempo para compartir sus comentarios con el resto de los usuarios de Expedia. Estamos felices de saber que ha tenido unas buenas vacaciones. Por otro lado, lamentamos que no hayamos podido cumplir sus expectativas con respecto a la comida. La opinión de nuestros huéspedes es muy importante para nosotros, por eso hemos tomado notas para mejorar los puntos que nos ha mencionado. Esperamos volver a verle de nuevo.