Zonneterras

Beoordelingen van tent Palmanova

3 out of 5
tent Palmanova
Carrer de París, 1, Calvia

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 33 van 68 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 68 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 68 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 68 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 68 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to the beach, shops, bars/restaurants and for the bus to and from the airport and Magaluf. The staff were friendly and the hotel was very clean. The food was lovely, good variety and great that it’s up to 1:30pm! My only gripe would be that our room was extremely hot during the night and the air con was turned off. When talking to reception about it I was told there was nothing they could do and to open the door! This wasn’t the safest solution when I was there on my own with my 11 year old son!
3 nachten verbleven in april 2024
Reactie van Customer Experience op 19 apr 2024
Dear Samantha, Thank you very much for your valuable feedback and your kind words about our tent Palmanova.We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the air-conditioning, we have already noted it down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Marino

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buona colazione e personale molto gentile.
2 nachten verbleven in november 2023
Reactie van Customer Experience op 12 nov 2023
Dear Marino, Thank you very much for choosing our place and the positive review given to the tent Palmanova. Your kind words about the whole team are very much appreciated. It is always a pleasure to hear that our guests had an enjoyable experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 – Goed

Göran

6 nachten verbleven in oktober 2023

8/10 – Goed

Lena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023
Reactie van Customer Experience op 1 nov 2023
Dear Lena, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 – Redelijk

Rubén

Reisde met partner
Positief: Personeel en service, voorzieningen
Hotel reformado esteticamente pero es un hotel de los 90. Cama y almohada bastante mejorable. Las habitaciones son un poco pequeñas.
3 nachten verbleven in oktober 2023
Reactie van Customer Experience op 1 nov 2023
Estimado Rubén, Gracias por el tiempo que ha dedicado en valorar nuestro tent Palmanova tras su reciente estancia con nosotros. Todas las críticas de nuestros clientes nos sirven para seguir aprendiendo y mejorando, por lo que intentamos estar siempre a la altura de las expectativas de nuestros huéspedes, si bien en este caso, y por sus comentarios, no siempre lo conseguimos. Su valoración constructiva ha sido ya transmitida a nuestra Dirección para su consideración.Gracias igualmente por elegir FERGUS Group.Esperamos darle nuevamente y así poder mostrarle las mejoras introducidas en todas las áreas del hotel.Un cordial saludo, Paula Rotger, Customer Experience. tent PALMANOVA

2/10 – Ontzettend slecht

jose

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NÃO RESERVAR AQUI
Recebi um quarto para mobilidade condicionada e a casa de banho adaptada o que não foi nada bom porque estava sempre tudo mudado. Encontrei cabelos no duche e formigas no quarto. A recepção totalmente incompetente e a diretora escondeu-se para não falar comigo e tentar resolver a situação. Terrível. Pequeno almoço de muito fraca qualidade também.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

damon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Customer Experience op 20 sep 2023
Dear damon, Thank you very much for your excellent review as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Bitte

Positief: Netheid
Det var väldigt tråkigt att det inte gick att få senare Check out. Vårt rum städades runt 16:00 alla dagarna annars. Men sista dagen var det omöjligt.
4 nachten verbleven in augustus 2023
Reactie van Customer Experience op 6 sep 2023
Dear Bitte, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We are sorry that it was not possible to check out later but our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very modern Hotel with nice view and only 3mins to the Beach. We enjoyed the brunch a lot as there‘s a lot of options and also during lunch Time every day a different meal (Pizza, Wraps,..). The rooms are a bit small but have everything you need and comfortable beds and a nice balcony to spend the evening or see the sunrise from the sea Side. The staff were friendly and nice.
4 nachten verbleven in augustus 2023
Reactie van Customer Experience op 24 aug 2023
Dear Laura, Thank you kindly for your lovely feedback regarding your stay with us at the tent Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Pia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Topp opphold
Topp service fra manager og Jose i restauranten. Fint konsept med bed&brunch og hyggelig bassengområde og fellesarealer. Rengjøring på rommet hver dag. Kort vei til strender og koselige restauranter. Vi kommer igjen!
4 nachten verbleven in augustus 2023
Reactie van Customer Experience op 16 aug 2023
Dear Pia, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Line

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Morgenmaden var ikke noget særligt. Servicen var derimod hemt i top.
5 nachten verbleven in juli 2023
Reactie van Customer Experience op 9 aug 2023
Dear Line, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. Your comments on the quality of the products offered have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Liv

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nytt og fint, gode senger. Små men ok rom. Stille og rolig. Savnet kjøleskap. God mat og positivt at brunsj er inkludert. Men kaffemaskinene må skiftes ut!!
7 nachten verbleven in juli 2023
Reactie van Customer Experience op 9 aug 2023
Dear Liv, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the introduction of a fridge in our rooms and the quality of the coffee offered, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2023
Reactie van Customer Experience op 3 aug 2023
Dear Linda, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Kevin

5 nachten verbleven in juli 2023
Reactie van Customer Experience op 24 jul 2023
Dear Kevin, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expecttions and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Joyie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Customer Experience op 12 jul 2023
Dear Joyie, Thank you very much for your valuable feedback about our tent Palmanova. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 – Redelijk

David

Reisde met familie
Positief: Netheid, comfort kamer
Basic and clean
Nice hotel .rooms small ,air con good , liked more room for clothes.no entertainment at night or music round pool .in all it was fine and good location,prices more affordable than other hotels in area
6 nachten verbleven in juni 2023
Reactie van Customer Experience op 7 jul 2023
Dear David, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the storage place available in our rooms and the introduction of entertainment or music in the pool area, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Jordan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
5 nachten verbleven in juni 2023
Reactie van Customer Experience op 7 jul 2023
Dear Jordan, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Steffen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2023
Reactie van Customer Experience op 1 jun 2023
Dear Steffen, Thank you for taking the time to leave your valuable review of our tent Palmanova. We are pleased that you have enjoyed many aspects of the hotel. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Ibtissam

Reisde met familie
Positief: Netheid, personeel en service
Very nice and clean place , staff are very friendly the breakfast last From 8 till 1h30 . Highly recommend I’m going to come back
3 nachten verbleven in mei 2023
Reactie van Customer Experience op 1 jun 2023
Dear Ibtissam, Thank you very much for choosing tent Palmanova for your trip to Mallorca and for taking the time to write your kind words. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. That you would recommend us to other guests is a great pride for all of us.Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Customer Experience op 1 jun 2023
Dear Guest, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Customer Experience op 19 mei 2023
Dear Richard, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you enjoyed many aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel for a short stay but some minor issues
Location was great. Food nice. Not enough storage space and walls were too thin. You could hear the next room take clothes off the hangers. The showers were pretty poor. You had to decide if you wanted a hot shower or good water pressure. Not both.
5 nachten verbleven in mei 2023
Reactie van Customer Experience op 19 mei 2023
Dear Kelly, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Palmanova. We are pleased to hear that your accommodation was satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your comments on the storage place available in our rooms, the soundproof insulation and the impression given by the showers have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
깔끔하지만 편안하진 않은 호텔
그냥 깔끔한 싼 모텔급 호텔입니다ㅠ 건물 외관,로비 다 굉장히 깔끔하고 방은 사진보다 작아요 그치만 더러운건 없었고 화장실 상태도 깨끗했어요. 온수도 잘 나왔고요 문제는 침대가.. 완전 꺼져서 허리가 아파 제대로 잘수 없었고 이불은 정말 홑겹 린넨 하나에 옆에 담요를 따로 놔줍니다.. 여기서 충격먹고 다음날 다른 곳으로 옮겼네요ㅠㅠ그리도 복도 소리가 다 들립니다 밤에 여자분들이 늦게 술마시고 들어와서 복도에서 떠드는게 다 들리더라고요 주차는 호텔 안에 무료로 할 수 있어서 좋았고 조식도 나름 잘 나왔어요 싼값에 마요르카 호텔 찾으신다면.. 가시고 그치만 비추에요
2 nachten verbleven in mei 2023
Reactie van Customer Experience op 19 mei 2023
Dear guest, Thank you very much for your stay with us and your valuable review of our tent Palmanova. We do appreciate both positive and constructive comments, therefore your  remarks concerning the impression given by the room you were allocated on this occasion, the comfort of our beds and the soundproof insulation of our rooms will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 – Redelijk

Luisana

Positief: Personeel en service
Negatief: Comfort kamer
Fueron muy amables desde la llegada. Marcela y Eleonora nos ayudaron mucho y siempre estuvieron con muy buena disposición. El problema lo tuvimos por las noches. Escogimos el hotel porque habían reseñas de que era tranquilo y familiar, pero de las 4 noches que nos alojamos, solo pudimos dormir bien 1 de ellas. Los ruidos en los pasillos, gritos y portazos a las 4 de la madrugada fueron recurrentes. Una pena, porque en general el hotel nos pareció muy bien. Pero al no descansar, no disfrutamos nuestras vacaciones como queríamos.
4 nachten verbleven in mei 2023
Reactie van Customer Experience op 13 mei 2023
Estimada Luisana, Queremos agradecerle muy sinceramente que comparta sus impresiones sobre su reciente estancia en nuestro tent Palmanova con nosotros. Apreciamos su valoración y lamentamos no haber cumplido plenamente con sus expectativas en esta ocasión. Tendremos muy en cuenta su crítica constructiva en cuanto a la insonorización de nuestras habitaciones para seguir mejorando nuestro servicio día a día. Muchas gracias igualmente por elegir FERGUS Group. Esperamos poder volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel. Un afectuoso saludo, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Tracy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic stay for a hen weekend Lovely comfy rooms and superb brunch Would highly reccommend it
3 nachten verbleven in mei 2023
Reactie van Customer Experience op 13 mei 2023
Dear Tracy, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spot on
Lovely modern hotel, we were very impressed with everything. Reception and dining areas, room, pool area are all very nice. The brunch was good, plenty of choice. Can’t fault the place, good location too.
4 nachten verbleven in mei 2023
Reactie van Customer Experience op 13 mei 2023
Dear carol, Thank you very much for choosing tent Palmanova for your trip to Mallorca and for taking the time to write your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Not really good
L'insonorisation est horrible, on entends tout ce qui se passe dans le couloir. De plus aucun lit double n'existe et les lits ont des roulettes donc se deplace au moindre mouvement.
6 nachten verbleven in april 2023
Reactie van Customer Experience op 4 mei 2023
Dear guest, Thank you very much for your stay and the time taken for your review of our tent Palmanova. It is a pleasure to hear that you enjoyed a nice stay with us on the whole despite the points mentioned for which we apologize.We have taken good note of your remarks and proposals concerning the soundproof insulation of our rooms and the introduction of real double beds and will do our best to continue improving our service as well as our facilities so that our guests can enjoy an unforgettable holiday experience. Thanks again for choosing FERGUS Group. We would love to welcome you back Kind regards, Paula Rotger Customer Experience tent PALMANOVA

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Nice, clean accommodation in a great location. Bottomless breakfast was convenient and served until 1.30pm with different food added for lunch time. There were plenty of sun loungers available so no fighting for a spot around the pool. At night, there is a nice seating area outside to relax and have a drink from the bar. I’d definitely recommend the white sangria! Only criticism was service on reception was slow.
3 nachten verbleven in april 2023
Reactie van Customer Experience op 4 mei 2023
Dear guest, Thank you very much for your valuable feedback and your kind words about our tent Palmanova.We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestion regarding the effectiveness of reception, we have already noted it down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group.We would love to welcome you again in your next visit to the island.Best regards, Paula Rotger Customer Experience tent PALMANOVA

6/10 – Redelijk

Angela

4 nachten verbleven in april 2023
Reactie van Customer Experience op 4 mei 2023
Estimada Angela,Muchas gracias por elegir nuestro tent Palmanova así como por su valoración.Apreciamos su valoración y lamentamos no haber cumplido plenamente con sus expectativas en esta ocasión.Le aseguramos que mejoramos nuestro servicio día a día para que así nuestros huéspedes tengan una estancia cómoda.Esperamos poder volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel.Un afectuoso saludo,Paula Rotger Customer Experience tent PALMANOVA

10/10 – Uitstekend

jack

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel.
Started off with a few issues but got sorted by a woman I beleive was manager/supervisor. After that everthing was great. Great room, great view, nice pool, most other guests was considerate but was a few who wasn't so much. The food was great and fantastic it was included. The staff working in the food area was always friendly and helpful.
4 nachten verbleven in april 2023
Reactie van Customer Experience op 2 mei 2023
Dear jack, Thank you very much for choosing tent Palmanova for your trip to Mallorca and for taking the time to write your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location
3 nachten verbleven in april 2023
Reactie van Customer Experience op 2 mei 2023
Dear Paul,Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Palmanova. We are most pleased to learn that you enjoyed the location of our hotel. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Ronny

5 nachten verbleven in november 2022

10/10 – Uitstekend

Gordon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2022
Reactie van Customer Experience op 31 okt 2022
Dear Gordon, Thank you very much for your excellent review as well as for your stay at the tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Anette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Customer Experience op 15 okt 2022
Dear Anette, Thank you very much for your excellent review as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta. Customer Experience. tent PALMANOVA

8/10 – Goed

Claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tent Hotel
Always enjoy staying here, lovely hotel, staff and food
3 nachten verbleven in september 2022
Reactie van Customer Experience op 15 okt 2022
Dear Claire, Thank you very much for choosing our place for your holidays and the positive review given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta. Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Andrea

2 nachten verbleven in oktober 2022
Reactie van Customer Experience op 15 okt 2022
Dear Andrea, Thank you kindly for your excellent feedback regarding your stay with us at the tent Palmanova. We are very glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta. Customer Experience. tent PALMANOVA

6/10 – Redelijk

John

5 nachten verbleven in september 2022

8/10 – Goed

Carina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022
Reactie van Customer Experience op 23 sep 2022
Dear Carina, Thank you very much for choosing our place for your holidays and the positive review given to the tent Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in september 2022
Reactie van Customer Experience op 19 sep 2022
Dear guest, Thank you very much for your excellent rating as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 – Goed

Shimaa

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Check in issue.
It's a great hotel, my only issue is that, they say on the page that they can check you in before 15 o'clock if you're early but that's far from the true. We came to the hotel around 9:30 and they refused to check us in til 15 o'clock, and they were very rude about it. Didn't even consider that one of my friends was sick and alomst fainted. Yet we waited 5 hours and half.
4 nachten verbleven in augustus 2022
Reactie van Customer Experience op 10 sep 2022
Dear Shimaa, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Palmanova. We are pleased to hear that your accommodation was satisfactory on the whole and a good choice of accommodation for you and your friends despite the issues highlighted for which we herewith apologise. Your constructive comments about the check-in options have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Please note that rooms can indeed be delivered before 3pm, but of course if they are available i.e. in case the hotel if full and our guests check-out at noon, they will have to be cleaned and prepared for new guests. Therefore, I assumed this cas the case. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Jessika

1 nacht verbleven in september 2022
Reactie van Customer Experience op 6 sep 2022
Dear Jessika, Thank you very much for your excellent rating as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Alma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2022
Reactie van Customer Experience op 27 aug 2022
Estimada Alma, Le estamos muy agradecidos por la agradable reseña que nos dedica tras su reciente estancia en nuestro tent Palmanova. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 – Goed

Torkel

1 nacht verbleven in augustus 2022
Reactie van Customer Experience op 27 aug 2022
Dear Torkel, Thank you very much for choosing our place for your holidays and the valuable rating given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 – Goed

Tania

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vacanza perfetta
Perfetto il brunch fino alle 13.30! Camera con balcone su piscina. Ottima la vicinanza alla fermata del bus e al centro di Magaluf dove si trova la vita notturna.
3 nachten verbleven in augustus 2022
Reactie van MR/S op 25 aug 2022
Gracias por compartir su estancia con nosotros.Hotel Tent Palmanova.

8/10 – Goed

Dominique

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice property
4 nachten verbleven in augustus 2022
Reactie van Customer Experience op 20 aug 2022
Dear Dominique, Thank you very much for choosing our place for your holidays and the positive review given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 – Goed

Edwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bueno
7 nachten verbleven in augustus 2022
Reactie van Customer Experience op 20 aug 2022
Dear Edwin, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our tent Palmanova. We are glad to know that you liked our hotel. Be assured we have noted your constructive rating which has been duly reported to our Management team for consideration. Thanks for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

james

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in augustus 2022
Reactie van Customer Experience op 20 aug 2022
Dear james, Thank you kindly for your excellent rating regarding your stay with us at the tent Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 – Goed

Mahshid

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra vecka i värmen
Trevlig överraskning att frukost övergick till brunch och ber öppen till 13:30 Passade oss perfekt Fritt fram o äta så många ggr man ville Bra pool Väldigt djup 3m
5 nachten verbleven in augustus 2022
Reactie van Customer Experience op 20 aug 2022
Dear Mahshid, Thank you for taking the time to leave your opinion about our tent Palmanova and for your positive feedback. It is a pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 – Uitstekend

Torolf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2022
Reactie van Customer Experience op 6 aug 2022
Dear Torolf, Thank you kindly for your excellent feedback regarding your stay with us at the tent Palmanova. We are glad you had such an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta. Customer Experience.tent PALMANOVA

8/10 – Goed

Anette

6 nachten verbleven in juli 2022
Reactie van Customer Experience op 6 aug 2022
Dear Anette, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta. Customer Experience.tent PALMANOVA