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Beoordelingen van Riverview Cabins

2.5 out of 5
Riverview Cabins
378 U.S Hwy 63, Mammoth Spring, AR

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 25 van 114 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 114 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 114 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 114 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 114 beoordelingen" "

6,6/10

Netheid

8,0/10

Personeel en service

6,2/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Sarah

Reisde met partner
The cabin we stayed in was really nice, but the light in the bathroom made a weird noise and the refrigerator didn’t really stay cold. Other than that everything was perfect.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Mariah De La

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property owner/manager was very kind & accommodating. It was close to the river, which is amazing. It did say river access on the sign but there was no path to get down to the river behind the cabin... a little sad, but it's not a far drive to get to the main area. Dislikes: Poor lighting makes it easy to "hide" dirtiness. Sheets were stained yellow/brown, pillows were yellow, fridge and freezer were dirty. We didn't complain because we didn't need much, thankfully we bought our own sheets and pillows. If I could add pics here I would. :( There's no actual pots or pans or any dish sponge available to do dishes. The place really could use a maid. Oh don't plan on showering your family all in the same night, Hot water tank is not big enough to shower two people comfortably. (We were a family a four & 2 of us took a cold shower) Over nice area, friendly owner but place needs some TLC. Thanks for the stay
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Debbie

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cabin owner from hell
Very bad. Got cused out by the owner on a Sunday morning. Arrived, no office, no answer phone for three hours. Place dirty, toilet outside of next cabin. Got called names until i had to hang up , blocked because he kept calling me. Owner had my phone number. Tried to get me to bypass Hotels.com
2 nachten verbleven in februari 2024
Reactie van Db op 26 feb 2024
Got customer a room even though we were in the middle if two family tragedies...called next day to check on customer...they had canceled their stay with Expedia but stayed at cabin anyway.. ..a typical deadbeat.

10/10 – Uitstekend

Shelia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van David op 22 dec 2023
Thank you for the 5 out 5 I appreciate you staying with us.

4/10 – Matig

Laura

1 nacht verbleven in december 2023
Reactie van David op 22 dec 2023
Thank you for the 4 out of 5 I appreciate you staying with us.

8/10 – Goed

Mark

Positief: Staat van de accommodatie en faciliteiten
No cable or wifi=no tv
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

teresa

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They did not have the room I reserved because they were closing and had already packed up all their king sized rooms. They said that I could cancel was the only good thing if that’s true. Needless to say I didn’t stay there
1 nacht verbleven in juli 2023

8/10 – Goed

Chrystal

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023
Reactie van David op 24 jul 2023
Thank you for your stay

4/10 – Matig

Jean-Guy

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
À éviter! L’état des lieux est pitoyable. Tout est vieux, usée et détérioré. Odeur d’humidité très forte. Quantité anormale de mouches dans la chambre. Et de plus, un train passe presque à chaque heure tout près.
1 nacht verbleven in juli 2023
Reactie van David op 24 jul 2023
Jean-Guy,I am sorry you did not enjoy your stay. We wish you would have reported your issues to the front desk.

2/10 – Ontzettend slecht

Donald

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
SORRY EXCUSE FOR A MOTEL
The owners have let this place run down to the point that I would rate it as the absolute worst place I have stayed in my 50+ years of travel. Years ago I stayed here a few times but it appears that no upgrades have been done in the past 20+ years, ie., Worn out carpet, uncomfortable beds, bugs/spiders, no anti-slip strips in tub, metal entry keys and no security lock on door, walls/trim needing painting, NO wall electrical outlets in bathroom and only 1 outlet for light, microwave, refrigerator, & coffepot, and unclean.
1 nacht verbleven in juni 2023
Reactie van David op 24 jul 2023
Donald I apologize you did not enjoy your stay. You could have brought your issues to the management and we could have handled them correctly.

6/10 – Redelijk

Carol

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Air conditioner and mirrors needed better cleaning. Balconys need cleaning from bugs, webs nest etc. Carpet in my room desperately needs replacing. Staff was wonderful, comfortable, ac was cold, tv was directtv. Love the view.
2 nachten verbleven in juni 2023
Reactie van David op 24 jul 2023
Thank you Carol for your stay and review

6/10 – Redelijk

Cheryl

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

6/10 – Redelijk

Joyce

2 nachten verbleven in juni 2023

6/10 – Redelijk

Wilma

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
With this lodging it’s all about location. The rooms need to be totally redone but the location is great.
2 nachten verbleven in juni 2023
Reactie van David op 24 jul 2023
Thank you Wilma for your review and hope you enjoyed your stay

8/10 – Goed

Loretta

Reisde met familie
Positief: Personeel en service, comfort kamer
Beautiful view nice people to help you
This place has a beautiful view, and the people are very nice. The rooms, however, are not stocked with soap and shampoo. There could be better cleaning of the areas that are not the bed or the towels. That part was great. We did have to ask for fresh washcloths, more coffee, and cups for second nap. But the view makes up for so much of the negative.
2 nachten verbleven in mei 2023
Reactie van David op 24 jul 2023
Loretta I am so happy to see you enjoyed your stay I apologize for the negative on your stay with us.

10/10 – Uitstekend

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jason

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here many times and had no issues.
1 nacht verbleven in januari 2023
Reactie van David op 10 jan 2023
Thank you, Jason, for your feedback. We enjoy seeing return guest. Hope to see you again soon!

6/10 – Redelijk

Gary

1 nacht verbleven in december 2022

10/10 – Uitstekend

Jason

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
N9t bad in a pinch
We had a front facing ground floor. The door wouldnt latch. You could literally push it open with your finger. We discovered this too late and the office was closed but we did receive a refund for the next night. Its not well insulated so traffic and trains were an annoyance, but cant be helped. The room needs a blanket and some updating but the staff was super friendly and accommodating, the view out back was really nice, the room was clean and everything worked. The price is a little high and could be complimented with a cold continental to make it more worth the price.
2 nachten verbleven in november 2022
Reactie van David op 7 jan 2023
Thank you for the review. We take every review into consideration. We got the issue fixed and hope when you're travelling back thru, we will see Ya again.

10/10 – Uitstekend

Roxanne

1 nacht verbleven in november 2022

8/10 – Goed

Jesse

Zakenreiziger
Positief: Personeel en service, voorzieningen
If you could get past the old stained carpet, it was really a nice place with a good view of the river. Nice convenient parking, a little close to the main road and a railway so if a little noise will keep you from sleeping well, maybe keep going.
1 nacht verbleven in november 2022
Reactie van David op 7 jan 2023
Jesse,Thank you for the review. yes, we are an older hotel. And we take every review into consideration and use them for the future.

2/10 – Ontzettend slecht

Debra

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No phones in rooms. Could never connect to their free wifi. Tv would go off sporadically. Could not plug my hairdryer in the bathroom. Only 1 outlet on the bathroom, ABOVE the very high mirror. Office hours were not as listed on website. Ice machine not working, had to go to the office for ice. I really think we are owed a refund since there were no phones and we couldn't connect to wifi. If we needed the office or to talk to our other room we needed to go for a walk.
5 nachten verbleven in september 2022

6/10 – Redelijk

Ambrina

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
Well I found out after paying for the room and it being no refund that at some point they had bed bugs after that I checked everything before I could go to bed. They sheets had blood on them from the last people so I know they weren't changed. Then the day I was getting ready to leave I stripped the bed to find out there was blood on the mattress. Also if you enjoy having a back and not being in pain don't go there. The internet didn't work inside the rooms you had to open the door and sit outside to use you're phone on there WiFi. There are restaurants in the town near by. If you have any service other then att you won't get phone service up there.
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Nolden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
17 trains in one niyd
1 nacht verbleven in september 2022

10/10 – Uitstekend

CECIL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view of the river, and the people are just great !
2 nachten verbleven in september 2022

10/10 – Uitstekend

Doug

2 nachten verbleven in september 2022

4/10 – Matig

Michael

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was nice two rooms both where dirty musty smelling door to the balcony was broke
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Staff was friendly. Pool was nice. View is great. Microwave and fridge was a bonus. Room wasn’t very clean and a lot things are outdated. We chose this place because we stayed 14 years ago a few times and loved it but this will probably be our last.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

david

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Spring River August 2022
The hotel was what I would describe as adequate. My room could have used new mattresses and a complete bathroom make over. No continental breakfast. Outstanding view of the river. A bit noisy due to trains and traffic.
3 nachten verbleven in juli 2022

6/10 – Redelijk

Carrie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Robyne

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The linens were dirty. The shower was dirty. The carpet was so nasty we didn't take or shows of other than to sleep. The light had something alive in it. The ceiling fans were caked with black gunk. There was a coffee pot but no coffee, filters or cups. The phone didn't work. The lock on the door didn't work. The only thing the hotel had going for it was the view of the river below it. We were scheduled to stay two nights while visiting a friend. We cut our visit short and checked out bright and early because my husband nor I could sleep. This hotel ruined our vacation. I am just grateful that I bought the travel insurance.
2 nachten verbleven in juli 2022
Reactie van Management op 26 jul 2022
Robyne, I'm sorry you had a bad experience with us. These issues will be addressed to the housekeeping department.

6/10 – Redelijk

Sharon

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Convenient for kayaking
1 nacht verbleven in juli 2022
Reactie van Management op 25 jul 2022
Thank you Sharon for you feedback. We strive to accommodate our guests needs. We hope to see you again

8/10 – Goed

Erica

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The reviews for this motel are pretty unfair. I booked after reading some varying reviews and only after I made the reservation did I read scathing reviews regarding the abysmal state of this place. Here's what I found: 1.Great customer service - 3 days before our stay, an employee called to inform me that their pool was out of service so that we could cancel our reservation in time if we needed to . I've stayed at plenty of big, corporate hotels with closed pools/amenities and never received a call from any of them prior to arrival. Friendly staff was helpful with check-in, restaurant recommendations and check-out. 2.This is a quaint, vintage motel - not a Waldorf Astoria. It's crazy to me that people anticipate 5 star accommodations, when the lodging clearly represents itself as what it is...a 2 or 3 star establishment. So, towels that do not match or signs of age in an older building should be no surprise and did not affect my family's stay in any way. 3. The ac was COLD, clean, with comfortable beds, a new, large t.v.; with a pretty view from the sliding glass door of the river (which was a happy surprise). All in all, I was very satisfied with our stay.
1 nacht verbleven in juli 2022
Reactie van Management op 25 jul 2022
Erica Thank you for the review. We strive to accommodate our guests the best we can. We like to see people enjoy our little hotel. We hope to see you visit us again.

8/10 – Goed

Zaur

Reisde met een groep
Positief: Personeel en service
Good place for the price paid …. be aware of railway next to it and trains traffic (sound) at night … there are places to eat and fill tank near by
1 nacht verbleven in juli 2022
Reactie van Management op 25 jul 2022
Thank you zaur for your feedback. I'm sorry the sound of traffic and train is out of our control unfortunately. Hope to see you again.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in juli 2022
Reactie van Management op 25 jul 2022
Thank you Patricia for your review.

2/10 – Ontzettend slecht

GINGER

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting but exhausted.
This is one of the most disgusting places in which I have ever stayed. There was not even a closet in the room. There were 2 tiny bath towels and 2 cheap wash clothes that didn’t even match. The floors were filthy. The walls had holes everywhere. No windows from which we could see out. I could go on forever. I am 76 and sister traveling eith me is a cancer patient. There had been a horribe truck wreck that stopped all traffic flow. It was extremely late and we were exhausted. So, we just stayed in our clothes on top of the covers. It was totally creepy and we moved the ratty old furniture to block anyone from entering. People shouid have more pride than to ever advertise that place.
1 nacht verbleven in juni 2022
Reactie van Management op 25 jul 2022
Thank you Ginger for your feedback. I am sorry to see you did not enjoy your stay with us. Should have let our front desk clerk know so we could have moved you to a different room. Sorry about your bad experience with our property.

8/10 – Goed

Patrick

2 nachten verbleven in juli 2022
Reactie van Management op 25 jul 2022
Thank you Patrick for your review.

8/10 – Goed

patti

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Riverview trout lodge
The room needs updating,but was clean and comfortable,we needed the room for 1night only so worked out well,also pet friendly which is a must for us....
1 nacht verbleven in juni 2022
Reactie van Management op 25 jul 2022
Thank you Patti for your review. We strive to provide the best we can for our guest. We are doing some upgrades. Hope to see you again.

8/10 – Goed

Cheryl

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place for a weekend. They keep the pool & property very clean. The pool is a excellent bonus & it is cleaned daily. It has a nice view of the river in most rooms. The staff is polite & very professional.
2 nachten verbleven in juni 2022
Reactie van Management op 25 jul 2022
Thank you Cheryl for you review. Glad to hear you enjoyed the pool. We like to see our guest happy.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My kids were not happy when we pulled up but when the door opened to my room they loved it…especially the room. Always remember…don’t judge a book by its cover.
1 nacht verbleven in juni 2022
Reactie van Management op 25 jul 2022
Thank you Michelle for your feedback. We are to hear you and your family enjoyed your stay with us.

6/10 – Redelijk

Brian

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Old motel, cheap and staff very friendly. I think Elvis helped with the decor
1 nacht verbleven in juni 2022
Reactie van Management op 25 jul 2022
Thank you Brian for your feedback. Yes we are a older motel and try to keep it affordable for our guest. We hope you will come back to see the updates.

6/10 – Redelijk

HENRY

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Pretty view of the river. Property old and worn, but clean.
1 nacht verbleven in juni 2022
Reactie van Management op 25 jul 2022
Henry, Thank you for the review

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view of the river is the draw. Beautiful area.
2 nachten verbleven in mei 2022
Reactie van Management op 25 jul 2022
Donna, Thank you for the review

4/10 – Matig

Chris

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hiway in the front train in the back very noisy. Old property, worn and shouldn’t be on Expedia list.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van Management op 10 mei 2022
Thank you for staying! Please come see us again!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice older hotel
This is an older hotel but it was clean, the desk clerk was friendly. we would stay again.
1 nacht verbleven in februari 2022
Reactie van Cassi op 13 apr 2022
Thank you for staying with us! Please come see us again!

10/10 – Uitstekend

Isaac

Reisde met partner
Great view. Really nice room and furnishings. Would stay here again.
1 nacht verbleven in maart 2022
Reactie van Cassi op 31 mrt 2022
Thank you for your review! Come back and see us!!

10/10 – Uitstekend

Deborah

Reisde met familie
Positief: Netheid, personeel en service
It is a no-frills fishing lodge. It was perfect for us even though we were only there to relax, see the spring, and do some antique shopping. We found it to be the cutest vintage motel reminiscent of the ones we remembered from our youth. Everything was in good, working order and was clean. Our room overlooked the river and train tracks. The train runs regularly, but was a nice addition to the ambiance.
1 nacht verbleven in maart 2022
Reactie van Cassi op 15 mrt 2022
Deborah, we are so thankful you decided to stay with us! I am glad you and your family got to come and explore our town! Thank you for the review and we look forward to seeing you again!

6/10 – Redelijk

Rhonda

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I have been coming here for years. Just because we love the view. Every year it gets a little worst. This was our last time. We wont be returning. Carpets are nasty! Big ball of hair in shower with hardly any water pressure. Room smelled old and towels and covers are wore out. They hung a sign that said "no smoking on balconies " what?!! U can smoke in rooms but not on balconies?!! Im not sure i understand that. The staff was very friendly and accommodating but i will spend my money somewhere else next time we are in town.
2 nachten verbleven in november 2021
Reactie van Thank you management op 15 nov 2021
Dear Rhonda I am sorry to hear you did not enjoy yours stay. We are in the process of renovatingour rooms and yours may be one we have not gotten to. I am sorry to hear about the room, I wish you would have came to the office so we could have addressed the issue immediately. We care about our guest hope you can give us another chance. We appreciate the review we take them in consideration from all our guest.