All-inclusive hotels in Mamora Bay

'This property is extremely dated had terribly maintained. The customer service was shocking with much of the staff surprisingly hostile to guests and just not interested. The attitudes were simply unacceptable for any industry never mind the hospitality industry. The staff need better support and training in hospitality. The location of this ancient hotel with its beach accessible was one of only two positives (the beach is a public beach hence accessible to all called jolly beach - so can be...

'Though not the most luxurious place I have ever stayed in, this vacation definitely owns a place in my personal top 3. Staff is friendly, and given the scale of the hotel the overall experience very intimate and personal. Rooms all have magnificent views, outdoor showers and overall comfort is good. Our room did have a ceiling fan that wasn't quite up to the task but all-in-all this did not affect the wonderful week we spent at Cocos. Food is excellent, give our greetings to Acarie.'

'Rooms were clean, quiet, with beautiful views from the en suite pool. Staff was amazing. All inclusive food and drinks always hit the spot. Highly recommend for a relaxing getaway.'

'Our room far exceeded our expectations. Beautiful grounds. Laid back relaxing resort'

'Don’t be fooled by the classification “Suite”. They’re just standard hotel rooms. So no separate bedroom. Staff varies dramatically from friendly, via uninterested to just rude (especially in body language). Items missing or exchanged without notification from ordered food. And several items on the menu are not available. '

'From the beautiful private beachfront cottages, to the food, the gorgeous beach and amazing staff, this was the best couple’s resort experience of our lives. You will not regret booking this resort.'

'The facilities were in very good condition, with the exception of some of the accessories for using the game facilities as the pool cues were not in good shape and the table was a bit off balance. The shuffle board pucks were broken when we arrived but were replaced later in the week. Staff was nice for the most part a few of them were a little bit less friendly. Some went above and beyond while a few seemed like the simpliest request was too much for them to do. An example when I asked...