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Beoordelingen van Selina Granada - Hostel

3 out of 5
Selina Granada - Hostel
Calle La Libertad, Granada

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 52 van 109 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 109 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 109 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 109 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 109 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Frans

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer slecht
Wij boeken een hotel in granada spanje en krijgen een hotel in Nicaragua
1 nacht verbleven in maart 2019

6/10 – Redelijk

Daniela

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
I found an scorpion in the room
2 nachten verbleven in april 2024

10/10 – Uitstekend

Susana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Maravilloso todo super recomendado
1 nacht verbleven in februari 2024
Reactie van Selina op 15 mrt 2024
Hi Susana!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

10/10 – Uitstekend

Telvys

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
almost perfect
1 nacht verbleven in januari 2024
Reactie van Selina op 15 mrt 2024
Hi Telvys!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

8/10 – Goed

Tomas

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
This is mainly a hostel focused on budget travellers, however, there are double rooms with a bathroom available, too. Don’t buy food and drinks at this hostel as they are heavily overpriced. You can dine and drink half price elsewhere. On the other hand you can purchase some local trips, transports and various activities at the reception at a reasonable cost. The hostel looks quite dated and the room equipment is poor. I still liked the pool and vibes. The breakfast included was reasonable.
2 nachten verbleven in januari 2024
Reactie van Selina op 15 mrt 2024
Hi Tomas!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,

6/10 – Redelijk

Gismark

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Took us 40 minutes to check in. We are Nicaraguan locals and there was a clear preference from the staff to check in foreigners faster, whilst leaving us locals to the side. Coming back to the hostel late at night we were also stopped and asked to once again show proof of our stay through our IDs and hotel bracelets (which we already had on) while foregneirs walked in without trouble.
1 nacht verbleven in januari 2024

4/10 – Matig

Cameron

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointing experience
Private rooms do not get wifi signal- if you plan to work remotely while you’re there, don’t expect to be able to do it from your desk. The coworking space was booked for two full days for a private event so dozens of remote workers were scrambling to find somewhere to work without any notice. Disappointing stay and very below the typical standards set by Selina
1 nacht verbleven in januari 2024

4/10 – Matig

Cameron

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Alain

3 nachten verbleven in december 2023

4/10 – Matig

anthony

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

AaRone

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was the worst hostel I have ever stayed at the kitchen water kept going out so for three days, we cannot cook the toilet flooded. The air conditioner went out one of the cleaning ladies stole out of my luggage and to use the stove. You have to use a lighter in one of my attempts to do that a giant flame ignited which led to me getting burned and they issued me a refund and tried to convince me to please not write a review on it, also it took almost 4 days for the supervisor to reach out to me once I made these complaints and there’s an extreme mosquito problem I would not recommend I have traveled around the world and this is literally the worst place I’ve ever stayed I rather have stayed in a trashcan
7 nachten verbleven in november 2023
Reactie van Selina op 5 dec 2023
Hello Aaron!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We sorry to hear the incident that you happened, in the location we offer the best assistant immediately when you report us the incident in the kitchen, as part of our commitment to take care of the safety of all our guests within the location, the answer to follow how you feeling is wasn't to stop you write a review for us is importa to follow how was the stay for our guest before, during and after their, sadly we don't chance your Perception that we respect a lot and missing you as a guest.Thank you for staying with us. SincerelyDestination SupervisorThanks & Regards,

10/10 – Uitstekend

Stephalie, Charlotte

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing! Will return I share more in my other post.
Reactie van Selina op 20 nov 2023
hello Stephalie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,

10/10 – Uitstekend

Stephalie, Charlotte

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Initially I booked for just 2 nights. I left to an Airbnb that unfortunately bamboozled me and my people. Therefore, we found ourselves returning. We loved it at this property. From the welcome drink, yoga class twice a day, massages - excellent food! the Cauliflower Wings were my favorite on the menu. Yet, not always accessible. :( The excursion facilitated made everything super convenient! In my experience their prices are also better than the individuals outside the facility trying to sell you something. Yet, We did meet some people who found a better deal than us. The 1st time I stayed in a deluxe which was really night. I wish I had hot water. I found out the hot water is heated through a solar system. It was pretty cloudy the time I was there. The 2nd time I returned after the incident with the airbnb I was in a suite in the back of the facility. that area was super loud at night vs the area I had the deluxe. Victor the yoga instructor is amazing!!! I sincerely wish I could take his class everywhere I go. I will say it is an advance yoga practice. He is truly my favorite instructor yet, his attention to detail and teaching style hold a special place for us to challenge ourselves and build more trust with ourselves. Ty Victor. @ the bar everyone was incredible - special shout out to Beto The art work kept the enviornment vibrant. I see myself returning for sure. If you choose to go to the volcano excursion pack some toilet paper
2 nachten verbleven in november 2023
Reactie van Selina op 20 nov 2023
hello Stepahlie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are really happy for your experience and the great time that you happened in our location. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,

8/10 – Goed

Alison

Reisde met partner
Perfect location.
3 nachten verbleven in oktober 2023
Reactie van General Manager op 9 nov 2023
Hello Alison ! Greetings from Selina Granada!! We wanted to thank you for taking time out of your schedule to give us your feedback. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are happy to hear that you liked the location ! Thank you for staying with us and we hope to see you back soon.Sincerely,SPDestination SupervisorThanks & Regards,

8/10 – Goed

Gregory, Jacksonville

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent value; right on the main square of this historic city.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

M-p

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Favio

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Erica, Houston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the property the staff and food. It was clean and in the center of everything! They offer great tours and shuttles that will save you tons of money!
3 nachten verbleven in maart 2023

6/10 – Redelijk

Karin

5 nachten verbleven in februari 2023

8/10 – Goed

Sandra, Olten

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect located Hostel and not to noisy.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Julian, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hay un ambiente muy agradable.
2 nachten verbleven in januari 2023
Reactie van Selina op 24 okt 2023
Hello Julian!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

10/10 – Uitstekend

Julian, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy ameno ambiente.
1 nacht verbleven in januari 2023
Reactie van General Manager op 24 okt 2023
Hello Julia!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

6/10 – Redelijk

Nurit

Negatief: Personeel en service
Very bad practices in food handling
Very bad practices in food handling
1 nacht verbleven in januari 2023
Reactie van Selina op 24 okt 2023
Hello Nurit!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Tadeo ChamorroDestination Supervisor

8/10 – Goed

Maria

10/10 – Uitstekend

Luis

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Seguridad, y propiedad muy excelente 9/10 👌
1 nacht verbleven in januari 2023
Reactie van Selina op 24 okt 2023
Hello Luis!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

10/10 – Uitstekend

Rosemin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location, awesome helpful and friendly staff, great amenities with full kitchen, pool, games and lots of relaxation areas.
Reactie van Selina op 24 okt 2023
Hello Rosemin!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

6/10 – Redelijk

Leidy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yes
Reactie van Selina op 24 okt 2023
Hello Leidy!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,MCDestination Supervisor

10/10 – Uitstekend

Orielka

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Wendy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusto todo la verdad un excelente lugar.
1 nacht verbleven in augustus 2022
Reactie van Gracias por sus buenos comentarios Wendy, para nos op 7 sep 2022
Gracias por sus buenos comentarios Wendy, para nosotros es un placer brindarle la mejor de las experiencias. La invitamos a que siga viajando con Selina. Saludos.

8/10 – Goed

Soudabeh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place, good location
2 nachten verbleven in juli 2022

10/10 – Uitstekend

MAYELIN

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Gioconda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Bonito lugar
2 nachten verbleven in april 2022
Reactie van General Manager op 22 apr 2022
Hola Gioconda, Muchas gracias por tomarte el tiempo de escribirnos un review, nos alegra que hayas disfrutado tu estadía con nosotros y esperamos volver a recibirte pronto. Saludos, Equipo Selina

2/10 – Ontzettend slecht

Keitha

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If it wasn't a hassle i would've sue the property, when i was taking a shower they didn't have proper dry towels to not fall and be slippery so i smacked my head from the back and i had to go to the hospital to make sure the wasn't internal bleeding. I'm reconsider suing
1 nacht verbleven in maart 2022
Reactie van Selina op 8 apr 2022
Hi Keitha. We are sorry to hear about the unfortunate event. We take these situations very seriously, and will reconsider our customer service policy to make sure that this situation will not happen again. Our customer happiness rating is of utmost importance to us. Best wishes, Selina team

10/10 – Uitstekend

jose luis marichal

8 nachten verbleven in maart 2022

8/10 – Goed

Miguel Garces

Positief: Netheid, personeel en service
9 nachten verbleven in februari 2022

8/10 – Goed

Eunice

2 nachten verbleven in februari 2022

8/10 – Goed

Keith

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
Good hotel for the money you’re paying for, average 3 star hotel, rooms are great but not the best. Again you get what you pay for. Great staff and great food!
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Thiago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo para mi estuvo bien
1 nacht verbleven in december 2021
Reactie van Selina op 9 jan 2022
Hola Thiago, Nos alegra demasiado que tuviste una excelente experiencia con nosotros, gracias por tomarte el tiempo de escribirnos tu comentario. Espero nos puedas volver a visitar de nuevo. Saludos, Equipo Selina

8/10 – Goed

Lesly JuanPablo

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Bien
1 nacht verbleven in januari 2022
Reactie van Selina op 9 jan 2022
Hola Lesly, Muchas gracias por tomarte el tiempo de escrbirnos tu feedback, nos alegra que hayas disfrutado tu estadía con nosotros y esperamos volver a recibirte pronto. Los mejores deseos, Equipo Selina

10/10 – Uitstekend

Jorge

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien
7 nachten verbleven in december 2021
Reactie van Selina op 9 jan 2022
Hola Jorge, muchas gracias por darnos tu review. Nos alegra te la pasaste muy bien con nosotros. Te esperamos pronto de nuevo! Saludos, Equipo Selina

10/10 – Uitstekend

Fabiana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Localização excelente, em frente a praça principal. Ambiente jovem e descontraído, com várias facilidades. Limpeza excelente, das áreas comuns também, inclusive piscina. Café da manhã muito bom, a la carte, com 4 opções. Equipe prestativa e simpática. Não conta com estacionamento, mas deixamos o carro em frente.
3 nachten verbleven in november 2021

8/10 – Goed

Daniela

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fueron muy amables, el único detalle fue la habitación que no fue la que pedí..
1 nacht verbleven in november 2021

8/10 – Goed

Julian, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, I enjoyed staying at Selina Granada. They have a very friendly and helpful staff as well as a diverse options of activities on-site. The room had a beautiful view to the city's central park and cathedral as well as the surrounding colonial style arquitecture all around. However, the only negative that I experienced was the fact that I couldn't get a decent sleep on a Saturday night because they were hosting a party with very loud music which lasted until around 3 am. The party appear to be very nice and fun, but the only thing is that it ends too late for my taste. It appears to be the case that they host these types of parties every other Saturday. So the next time I visti I will make sure that my dates don't coincide with said activity.
1 nacht verbleven in oktober 2021
Reactie van Selina op 7 nov 2021
Hi Julian, Thanks so much for writing this review, We are very happy that you enjoy your time with us, and we apologize for your frustration to sleep,even if our party lasted before 3 am , still the noise from the bars at ""la calzada"" is around. But thanking u for bringing this issue to our attention this way you are helping us to continually create a better experience for out guests. We hope if you are near the area you can visit us again, we can coordinate a room far away from any noise. Safe travels Julian, Selina team

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Auf den Bildern sehen die Zimmer deutlich besser aus. Vor Ort war unser Zimmer nicht wirklich sauber. Außerdem gab es keine Zimmerreinigung obwohl dies so in der Beschreibung stand, es gab nie ein neues Handtuch und es gab nie Toilettenpapier. Das Hotel/Hostel ist sehr laut, am Wochenende wird in Hof eine Disco veranstaltet und durch die dünnen Wände hört man alles bis in die Nacht. Die Mitarbeiter waren wirklich sehr freundlich. Der Wasserdruck in der Dusche war sehr schwach bis kaum vorhanden. Auf Anfrage wollte jemand vorbei kommen und es reparieren, doch es kam niemand. Uns hat der Aufenthalt nicht wirklich gefallen.
1 nacht verbleven in augustus 2021
Reactie van Selina team op 6 okt 2021
Hi, thanks for your time and feedback We are sorry to hear that, our team will do our best to regulate this so it wont happen again.

10/10 – Uitstekend

Adriana Lucia

1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El ambiente, la atencion todo
1 nacht verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Cercs de todo, la atencion lenta y mala
1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2021

8/10 – Goed

Paul

Positief: Personeel en service
Central location and a pool but a bit pricey
I liked the pool and location and the air conditioning. The price is expensive for what it is, the room was small, and why they can’t include breakfast seems greedy to me.
1 nacht verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice ,chep, tiene buenos juegos pisina, me la pase bien con toda la familia
2 nachten verbleven in maart 2021