Exterieur
Beschikbaarheid controleren

Beoordelingen van Selectum For Two Side

5 out of 5
Selectum For Two Side
Kizilagaç Turizm Merkezi, Manavgat, Antalya

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 10 van 28 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 28 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 28 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 28 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 28 beoordelingen" "

8,6/10

Netheid

7,6/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in oktober 2018

6/10 – Redelijk

Christina, Dordrecht

Positief: Netheid
Middelmatig
De receptionist, die de general manager bleek te zijn, was haastig en zeer ongeïnteresseerd. De airco op onze kamer werkte niet. De zeep automaat en de ophanghaakjes vielen van de muur. 's Avonds heel veel last van het entertainment programma van het naast gelegen hotel. Door de herrie konden we 's avonds niet op het balkon zitten. In de avond was er slechts een bar open. Daar was veel te weinig personeel en veel te weinig glazen. Je kreeg daardoor je wijn en bier in warme glazen, die net uit de afwasmachine kwamen.
2 nachten verbleven in oktober 2018

10/10 – Uitstekend

Mathlouthi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Magnifique
9 nachten verbleven in augustus 2023
Reactie van Guest Relations Team op 16 aug 2023
Dear Guest,Thank you very much for evaluation!

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super Hotel für Erwachsene! Der Service ist gut und das Personal sehr freundlich. Das Hotel hat einen wunderschönen Spa Bereich mit sehr gutem Personal! Jeden Tag unterhaltsame Veranstaltungen und Partys mit Niveau am Strand! Perfekt für junge Leute und Singles. Komme gerne wieder! Danke für den wunderschönen Urlaub:)
Reactie van Guest Relations Team op 22 jul 2023
Sehr geehrte Frau Maria,zunächst einmal vielen Dank für Ihre Bewertung Ihres Aufenthaltes im Selectum For Two Hotel. Es ist uns eine Freude zu hören, dass Sie einen schönen Urlaub hatten. Es wird uns eine Ehre sein, Sie wieder bei uns begrüßen zu dürfen. Wir hoffen, Sie wiederzusehen. Mit freundlichen Grüßen.Gästebetreuungteam

10/10 – Uitstekend

Masood Bashir

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2022

8/10 – Goed

Bjork

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
😎👌
1 nacht verbleven in juni 2022

8/10 – Goed

Sawsan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overall stay was pleasant. Hotel was clean and caters for adults. Air conditioning was turned off during my stay. Food was average as most items were cold. Variety of food was good. Staff needs to be more customer oriented and more friendly
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Önder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freundlichkeit,sauberkeit,personal
10 nachten verbleven in augustus 2021

8/10 – Goed

AHMET

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
temzi ve güzel bir otel
2 nachten verbleven in juli 2021

6/10 – Redelijk

Nevzat

Reisde met een groep
Positief: Netheid
Vasatın altında bir otel
Yemekleri çok kötü ,kötüden kastim ;yemekler bir iki çeşit ve sanırım kalitesiz yağ ve malzeme kullanılıyordu, Deniz rahatsız edebilecek şekilde dalgalı ,şezlongların bir kısmı ücretli,Denize giremeden bir tatil yaptık ,Yetersiz personelden kaynaklı hizmet gecikmesi
7 nachten verbleven in juli 2021

10/10 – Uitstekend

batuhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Memnun kaldım tekrar ziyaret edeceğim
Mükemmel bir hizmet aldığımı düşünüyorum, odalar temiz, personel A’dan Z’ye aşırı ilgiliydi. Bugüne kadar bir çok her şey otelde tatil yapmış bulundum personelin en ilgili olduğu otel diyebilirim. Yetişkin konsepti benim için çok iyi oldu bu sayede kafa dinleyecek ortamlar bulabildim. Tam kapanmanın olduğu, müziğin yasak olduğu döneme denk geldim, bu sebeple etkinlikler hakkında yorumsuzum, önceki senelerde yapılan etkinlikler baya iyiymiş, tekrar ziyaret edeceğim. Kaldığım oda standart otel odalarına göre daha büyüktü, belirtmekte fayda var her standart oda binanın mimarisi gereği aynı boyutlarda değil, bazı odaların balkonu büyük bazı odaların da oda kısmı, yine standartların üstünde denebilir.
3 nachten verbleven in mei 2021

10/10 – Uitstekend

KORAY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HARIKA BIR OTEL
Calisanlar oldukca icten , samimi, guleryuzlu ve yardimseverdi. Tam anlamiyla kendimizi evde hissettik . Yemekler lezzetli ve sunumlar gayet basariliydi. Yeniden gidecegiz.
3 nachten verbleven in mei 2021

2/10 – Ontzettend slecht

Hermann, Innsbruck

Negatief: Personeel en service
Management ungeeignet, freches, faules und gieriges (TG ) zu führen
7 nachten verbleven in oktober 2018

6/10 – Redelijk

ismail

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Yemekler Aşevi kalitesinde
Temizlik ve konfor iyi, lakin personel sıfır, yemek kalitesi eksi yirmilerde, Otel değil sanki suriyelilerin Aşevi. Tatilin sonuna kadar dahi bekleyemedim parasını verdiğim halde bir gün önceden çıkış yaptım.
3 nachten verbleven in oktober 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Antalya trip
It was very nice stay..we were busy with the activities that they make all the time like water gym, water polo, dart, badminton, and beach volleyball. Also they have activities through out the week like boat trip, gala dinner, pool party, and color party, in addition to that they have a show every single night, and for Disco fans the make free transportation for Disco nights twice a week.. actually it was a lovely stay i would do it again definitely. I need to mention also that the animation staff were so friendly and nice specially eda and cihan. I will have to say that the restaurants and bars staff need to be more professional and to be English speakers.
8 nachten verbleven in september 2018
Reactie van Guest Relation op 17 sep 2018
thank you too much for your feed back we appreciate it a lot we hope to see you again soon

8/10 – Goed

ayman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
every thing very gold
3 nachten verbleven in augustus 2018
Reactie van Guest Relation op 19 aug 2018
Thank you very much you are welcome

6/10 – Redelijk

CIHAD EMRE

Positief: Netheid
Negatief: Comfort kamer
Fotoğraf ve bilgi hilesi
Rezervasyon için baktığımız sayfada bize odada 2 yatak olduğu gösterildi ancak gerçekte 1 yatak 1 çekyat vardı. Fotoğraf hilesi kullanıyorlar. Otel görevlileri ile görüştüğümüzde ise çekyatın da yatak olduğu söyledi ve çarşaf serdiler. Odamız veya çekyat değiştirilmedi. Eğer odanızı paylaşacaksanız ikinci yatak ibaresine kanmayın. Bilgilendirme eksiklikleri çok fazlaydı. Otel yerli misafirleriyle yeterli ilgilenmiyordu. Etkinliklerden daima son anda haberimiz oldu.
3 nachten verbleven in juli 2018
Reactie van Guest Relation op 1 aug 2018
Sayın Cihad Emre, Öncelikle konaklamanız için Heaven Beach Resort & Spa Hotel’i seçmiş olduğunuz için teşekkür ederiz. Rezervasyon yapmış olduğunuz Superior Room kategorisindeki odalarımızın otelimizin mimarisine istinaden odanın bulunduğu kata göre değişebilen yatakları bulunmaktadır. Konakladığınız döneme ilişkin tesis kayıtlarımızı incelediğimiz takdirde sizden bu konu ile ilgili herhangi bir talep veya şikâyet almadığımızı tespit etmekteyiz. Eğer konu ile ilgili memnuniyetsizliğinizi dile getirmiş olsaydınız, mutlaka memnun olacağınız bir çözüm bulmak için elimizden geleni yapardık. Sizleri de memnun misafirlerimiz arasında görme şansını bize tekrar vermenizi umut eder, sevdiklerinizle uzun ve sağlıklı günler dileriz. Saygılarımızla,

4/10 – Matig

Struanestev, UK traveller

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Middle of nowhere hotels
I had dioreah for the last four days of my five day stay at this all inclusive HOTEL so my judgement of the food on offer was tainted by this somewhat. Suffice to say the Turkish vegetarian, salad and fruit options on the buffet meals looked good enough but the meat dishes all looked overcooked and/or greasy. The air condiditining would sometimes be switched off, almost always in the very slow lifts, in many public areas of the hotel and sometimes for no apparent reason even in the rooms when no doubt the hotel management presumed the rooms were no in use. No coherent reason was ever given for this except that yes they were working on the aircon system. The hotel was sited between another much grander looking hotel on one side and a building site on the other. Unlike the hotels in Side several kilometres away there was nowhere to go promenading outside the hotel complex and only the small and over priced Lyra Park Mall intended for hotel guests which the hotel provided a small shuttle bus to and from. "Dullsville" in the extreme. What a thoroughly disappointing place for a holiday. The staff had no idea how to mix cocktails and none of the bars appeared to have a cocktail shaker between them. Most of the guests were Russian and they didn't seem to mind either way. Some staff were nice but spoke almost no English. Other staff including the concierge were surly and unfriendly. This was the most dismal hotel stay of my life and I have had a few.
4 nachten verbleven in juli 2018
Reactie van Guest Relation op 30 jul 2018
Dear Struanestev, First of all, we would like to thank you for choosing Heaven Beach Resort & Spa for your stay. We read your review with great regret. As a hotel management, we must vehemently disagree with this assessment, as your claims are unfortunately not true. In our hotel we are operating in practice ISO 9001 quality, ISO 22000 food safety and 10002 guest satisfaction and complaint management. According to ISO 22000 food safety management, transport conditions, packaging, storage, cleaning and food preparations are monitored and reported in writing by our Quality Management Team and food engineers. As it is in the hotel factsheet text clearly seen, it has been described in detail that our air conditioning is centrally controlled / weather dependent. In the period that our guests stayed at our hotel, the air conditioning worked 18 hours a day. If we research at the data, we can figure out that neither Front Office nor the guest service received any complaints about the air conditioning either from our guests or from the tour representatives as well and there is no record about it in our system. As the hotel factsheet text clearly indicates, it has been described in detail that our hotel is located in Manavgat / Kızılağaç. The shopping and entertainment venues are within walking distance (about 2 minutes). As you mentioned, we offer free transfer to the shopping center from 09.00 to 24.00. The prices are fixed as in every shopping mall. According to ISO 22000 food safety management, every food and beverage that we served has written recipes. According to the ISO 22000 Food Safety Management, all staff are trained on a regular basis about the recipes of food and beverages, more specifically cocktails. Our staff has job-related language skills in German, English and Russian. Our reception and guest relations team has very good foreign la

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Excellent hotel close to the beach and lovely staf
This was an experience to remember the only negative point was the AC. It was very hot and we had to sleep in this heat and humid weather, it was very uncomfortable indeed. The hotel staff went out of their way to give us a pleasant stay, the food was excellent and the location and hotel were modern and new, the view was excellent. Only one message to the hotel FIX THE AIRCONDITIONING. I will certainly go back again without a doubt, Hopefully the AC would be working
7 nachten verbleven in juli 2018
Reactie van Guest Relation op 18 jul 2018
First of all thank you for the review , seconds we want to know your real name to verify witch room nr you got ! our airconditioning is working normaly other case it was better to sign it by our 24 hours what's up service or by the front office or guest relation help desk

6/10 – Redelijk

MR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

GOKHAN, İstanbul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
dinlenmek için iyi bir otel
Öncelikle otelin yiyecek ve içecek kalitesi aynı sınıftaki diğer otellere göre çok iyi. Eylül başında, personelin biraz yorulmuş ve sıkılmış olduğu anlaşılabiliyordu ki servis her zaman aynı kalitede değildi ve odalar bazı günler çok özensiz temizleniyordu. otelde animasyon ekibi çok sessiz çalışıyor. bunun iyi yanı görültü olmuyor. kötü yanı ise aktivitelere yeterli kaltılım olmayıdığı için bazı aktiviteler başlamadan bitiyor. ilerki senelerde bozmaz ise oteldeki alkol kalitesinin de iyi olduğunu net olarak söyleyebilirim. otelin bulunduğu kızılağaç bölgesi için genel bir sorun olarak sahili çakıl, deniz hemen derinleşiyor ve çok dalgalı bu nedenle ayaklarınızı basarak ayakta durabileceğiniz bir alan yok. kaldığımız dönem sansımıza dalga çok vardı diye düşündük ancak konaklama sonunda side sorgunda başka otele geçtiğimizde orda deniz çok daha sakin ve çok daha keyifliydi. otelin 24:00 den sonra açılan irish pub'ı gerçekten iyi düşünülmüş. irish pub barmeni Metin Bey'e de ayrıca çok teşekkür ederiz. o bara uğrayan tüm müşterilerle çok ilgiliydi ve çok çalışkan bir personel. otelin diskosu da gerçekten kötü, bunu farkındalar ki 2 günde bir sidedeki diskoya tur düzenleniyor. otelin yaş ortalaması kısmen yüksek olsa da genç nüfusta bulunuyor. bu nedenle diskonun (en azından dj'in) daha iyi olması gerekirdi.(diskosu gerçekten çok kötü)
Reactie van Hotel Management op 30 apr 2016
Sayın Gökhan Bey, Öncelikle değerli vaktinizi ayırıp nazik düşüncelerinizi ilettiğiniz için teşekkür ederiz. Eleştiri ve övgülerinizin hepsi gerekli departmanlara memnuniyetle iletilecektir. Sizleri Heaven Beach Resort & SPA'da bir kez daha ağırlamaktan mutluluk duyarız. Saygılarımızla

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Dejligt sted. Dejlig pool og strand. Personalet ikke gode til engelsk.
Reactie van Hotel Management op 25 feb 2016
Dear Guest, First of all thank you very much for your nice comment. We are happy to read your satisfaction about our hotel. We are looking forward to welcome you in the near future at Heaven Beach Resort & SPA Hotel. Yours sincerely Heaven Beach Resort & SPA Hotel Management

8/10 – Goed

AHMET, İstanbul

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
balayı çiftlerine uygun
genel anlamda güzeldi yemekleri özellikle çok iyiydi.spa d vip Of'a mükemmel ötesiydi
Reactie van Hotel Management op 30 apr 2016
Sayın Ahmet bey, Öncelikle değerli vaktinizi ayırıp nazik düşüncelerinizi ilettiğiniz için teşekkür ederiz. Övgülerinizin hepsi ekibimizi onurlandırmış olup, gerekli departmanlara memnuniyetle iletilecektir. Sizleri Heaven Beach Resort & SPA'da bir kez daha ağırlamaktan mutluluk duyarız. Saygılarımızla

6/10 – Redelijk

Shailesh, Canada

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good
It took almost 45 minutes to check in. Front desk staff have to be more courteous and trained to deal with their guests. General Manager and the Executive cheff were extremely helpful resolving issues.
Reactie van Hotel Management op 30 apr 2016
Dear Shailesh, First of all thank you for your comment.We kindly inform you that all your comment attentioned by us. With renewed services quality,we will be happy to see you again in Heaven Beach Resort & SPA Kind regards. Heaven Beach Resort & SPA Hotel Management

4/10 – Matig

OSMAN

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a good stay
I guess that the hotel is new so, no systematical solutions for each partnof that place, service was poor and slow you have to wait at least 30 min for a hamburger. Staff was not trained enough. Not good air conditioning.
Reactie van Hotel Management op 30 apr 2016
Dear Mr. Osman, First of all, thank you for your comment. We would like to inform you that all your comments attentioned by us. With renewed services quality we will be happy to see you again in Heaven Beach Resort & SPA Sincerely yours. Heaven Beach Resort & SPA Hotel Management.

10/10 – Uitstekend

Peter, Wellington

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This really is Heaven
Great staff, incredible selection and quality of food and drinks, great facilities. The spa is superb. We felt very well taken care of in this all-inclusive Heaven. The Guest Relations staff are exceptional.
Reactie van Hotel Management op 25 feb 2016
Dear Peter, First of all thank you for your nice reviews on internet.We kindly inform you that all your comments attentioned by us and we are glad to hear your compliments about our foods,hotel,staffs... We look forward to see you in Heaven Beach Resort & SPA Kind regards Heaven Beach Resort & SPA Hotel Management

10/10 – Uitstekend

paul, etain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
un vrai palace
excellent séjour,literie très confortable,cuisine exquise,hôtel sublime,personnel aux petits soins,bref un petit coin de paradis
Reactie van Hotel Management op 30 apr 2016
Dear Paul de Etain, First of all thank you for your nice reviews on internet. We kindly inform you that we are glad to hear your compliments about our foods,hotel and staffs. We look forward to see you in Heaven Beach Resort & SPA Kind regards

10/10 – Uitstekend

danieleka, luzern

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super luxushotel
sehr empfehlenswert, super Personal und ganz tolles essen!! komme wieder