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Beoordelingen van AC Hotel by Marriott Manchester City Centre

4 out of 5
AC Hotel by Marriott Manchester City Centre
15 Mason Street, Manchester, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 427 van 827 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 827 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 827 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 827 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 827 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Santesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room, fancy buildingp
1 nacht verbleven in april 2024

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2019
Reactie van Reception Team op 7 mrt 2019
Thank you very much for the review :)

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Het was luxe alles nieuw en kamers superschoon. Alleen jammer dat het in een afgelegen straatje ligt
3 nachten verbleven in februari 2019
Reactie van Alex op 17 feb 2019
Bedankt voor de beoordeling

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to City centre, just a short walk to train or tram stops
2 nachten verbleven in oktober 2018
Reactie van AC Manchester City Centre op 1 nov 2018
Thank you for your nice review and for choosing AC Manchester City Centre for your stay, we look forward to see you again. Regards.

8/10 – Goed

gareth

Reisde met partner
Good access to some of the cool spots in Manchester. Beds move and squeak too much on the vinyl floor and need something under the legs
1 nacht verbleven in februari 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always enjoy staying there, my regular when Im in Manchester
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Zehra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Konforlu ve temiz otel
Konforlu ve güleryüzlü bir konaklamaydı. Personel iletişim konusunda yeterliydi. Odaların hijyeni ve rahatlıgı açısından hiçbir sorun yoktu. Tek olumsuzluk internetin ücretli olması ve telefonunuzdan tv ye baglandıgında baglantının sürekli kesilmesi büyük bir problem. Ancak genel olarak konaklamamızdan memnun kaldık.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

jack

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Construction work outside my window was quite noisy. Tv would not connect to any channels. Staff were friendly.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Leah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend stay
We have visited this hotel quite alot of times! I would not go anywhere else other than here, nice , clean lovely staff always wanting to help! The hotel is round the corner from print works, arndale and is reasonably priced! I will definitely be returning again.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Mohsin

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front of house were extremely rude and blunt. Manager on the other hand was brilliant. Room was dusty. Lighting was absolutely poor, all mood lighting. Barely any natural light.
2 nachten verbleven in december 2023

6/10 – Redelijk

Carole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel but couple of glitches...
Great hotel BUT just 2 issues: there is a building site right nextdoor - so be aware that building works are NOISY and start early in the morning. Also - I've never stayed in such a dark room. With all the lights on and the curtains open (in the day!) I still could barely see. Needs at least one light that actually lights the room!
1 nacht verbleven in december 2023

8/10 – Goed

Tony Louis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

10/10 – Uitstekend

Clarine

2 nachten verbleven in december 2023

10/10 – Uitstekend

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Tracey

1 nacht verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
4 nachten verbleven in november 2023

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Suzanne

Reisde met familie
Construction noise late into evening and breakfast was not what we would expect at a Marriott and at the price paid.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Zakariya

Negatief: Comfort kamer
Decent , nothing special
They hold an amount on your credit card which you find out on the day. Nothing special just an average hotel
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Georgina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Amie-Jo

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
An average stay in a nice hotel.
The hotel and room itself were gorgeous, seems very high end for the price we paid and right near the northern quarter which is where we spent most of our day! Lots of great food spots nearby. However, we were given an accessible room which wasn’t ideal to have a seat etc in the shower. Feel like these rooms should be reserved for those who need it. The bathrooms also look a lot nicer on the standard room images. The room itself was also quite dark. We were also kept up by a very loud noise in room 111 for hours on and off. Didn’t complain as it was early morning and we didn’t want to move rooms at that time, but it did ruin the experience a little of a night away from home. Check in took a while and we were waiting around 10 or so minutes to be acknowledged, even though there was only one person in the queue infront.
1 nacht verbleven in september 2023

6/10 – Redelijk

Trevor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern Marriott Hotel
This is a modern hotel just to the north of the city centre. It is a about a ten minute walk from Victoria station and twenty minutes from Piccadilly. I asked for a double bed and at first I was given a room with two singles! I had this changed immediately. The room itself was clean and well designed. When I went to bed I noticed that the double bed was actually two single mattresses put together so it was not ideal but my stay was only for two nights. The hotel is just off the Ring Road but I could barely hear any traffic or external noise though it was a midweek stay. The buffet breakfast had a good variety of items on offer to suit all tastes. Eggs can be cooked to order which is usually a good option though the poached eggs I had were a little under cooked. One side of the hotel is adjacent to building works and I understood from another guest that these started very early in the morning. Much of the surrounding area does seem to need redevelopment or is in the course of improvement.
2 nachten verbleven in september 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Yuk Har

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

V

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday ruined .
Bed wasn't made, sheet was scribbled and sticky thing on it. AC did not work and phone failed to work to call and complain. We had sleepless night and when complained in the morning, the manager agreed to cancell rest of 8 days booking and refund and reduce the night stay by 59% . However I was charged for 8 nights and full price for the night stayed and 50% charges. Deepite multiple emails and calls money was not refunded . Please avoidd this hotel . It is not a Marriott at all and if it is then avoid all Marriott.
8 nachten verbleven in september 2023

10/10 – Uitstekend

A

1 nacht verbleven in augustus 2023

8/10 – Goed

Gavin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Generally it was very good. Clean and comfortable beds adequate facilities although bathroom poorly designed and creaky floors. Cleaner replaced 1 cup left the other dirty also through away soap we used once and didn’t replace. Staff were very nice my only real gripe was no parking on site and I was sent to a car park quite difficult to find where there is a much cheaper one right next door. The receptionist said the one they suggested was more secure but I think they should at least mention the one next door and let you decide. It was fine

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Lisa

Reisde met een groep
Positief: Netheid
I booked for 3 adults sharing, room was so small there was hardly any space to walk around the beds. Breakfast was ok, however we ordered poached eggs and waited for 15mins for them to arrive. Parking was a nightmare, I rang the hotel whilst on our way and was advised to park on a multi story a few minutes walk away as the hotel has no private parking. It was a 10 minute walk in the pouring rain, only to discover a pay and display right next door to the hotel!
1 nacht verbleven in augustus 2023

4/10 – Matig

Amanda

Positief: Netheid
Negatief: Comfort kamer
Hotel was modern, clean. Staff on front desk efficient but not over friendly. My main issue was the comfort and convenience level of the room - decor very dark and soft furnishings very sparse. The lighting (or lack of it) in the bedroom was area is a real problem when you are due to go out that evening and the light is so poor you can't put your make up on. Rooms were style over substance.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Iain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend stay
Great location for what we wanted to do, hotel is very clean and ideal for a weekend.
2 nachten verbleven in juli 2023
Reactie van Ac Marriott Mcc Team op 10 jul 2023
Thank you very much for your review. I am happy to see that you have enjoyed your stay with us and I hope to have the chance to welcome you back in the near future. Kind Regards,

2/10 – Ontzettend slecht

DAWN

1 nacht verbleven in juli 2023
Reactie van Ac Marriott Mcc Team op 17 jul 2023
Thank you for taking some time to share your review, as well as for, once again, having chosen the Ac Marriott Manchester City Centre for your stay. I am very sorry to know that our hotel did not meet with your expectations on this occasion, and for that I would like to present my sincerest apologies. Kindly be assured that I am taking all the appropriate actions to address the issue you had and prevent any future incidents. I would like to reinforce that your review was greatly appreciated and assure you that we are continuously improving our services and facilities to keep being the first choice in our city. I do hope that you will give us another chance to change your opinion. Kind Regards,

2/10 – Ontzettend slecht

Georgina

1 nacht verbleven in juli 2023
Reactie van Ac Marriott Mcc Team op 17 jul 2023
Thank you for taking some time to share your review, as well as for, once again, having chosen the Ac Marriott Manchester City Centre for your stay. I am very sorry to know that our hotel did not meet with your expectations on this occasion, and for that I would like to present my sincerest apologies. Kindly be assured that I am taking all the appropriate actions to address the issue you had and prevent any future incidents. I would like to reinforce that your review was greatly appreciated and assure you that we are continuously improving our services and facilities to keep being the first choice in our city. I do hope that you will give us another chance to change your opinion.

8/10 – Goed

Hassan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Marriot city center
Vi hadde et fint opphold og bodde veldig sentralt. Hadde leiebil og kunne parkere til fornuftige priser i området. Eneste som trekker oppholdet ned er frokosten. Lite utvalg og noe ikke bra tilberedt
5 nachten verbleven in juli 2023
Reactie van Ac Marriott Mcc Team op 10 jul 2023
Thank you for taking some time to share your review, as well as for, once again, having chosen the Ac Marriott Manchester City Centre for your stay. I am very sorry to know that our hotel did not meet with your expectations on this occasion, and for that I would like to present my sincerest apologies. Kindly be assured that I am taking all the appropriate actions to address the issue you had and prevent any future incidents. I would like to reinforce that your review was greatly appreciated and assure you that we are continuously improving our services and facilities to keep being the first choice in our city. I do hope that you will give us another chance to change your opinion. Kind Regards,

10/10 – Uitstekend

suheil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel but had to pay extra for parking
Lovely nice hotel, but had to pay £10 for parking next door
1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 10 jul 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

10/10 – Uitstekend

Alisdair, Stalybridge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 10 jul 2023
Thank you very much for your review. I am happy to see that you have enjoyed your stay with us and I hope to have the chance to welcome you back in the near future. Kind Regards,

10/10 – Uitstekend

John

1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 26 jun 2023
I am happy to see that you have enjoyed your stay, even more so, when it's our team who've the difference! I hope to have the chance to welcome you back in the near future. Kind Regards,

10/10 – Uitstekend

Terry

1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 26 jun 2023
What more could we ask for! Thank you for such a wonderful review. Kind Regards

8/10 – Goed

Aslan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 21 jun 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

10/10 – Uitstekend

Jessica

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 17 jun 2023
Thank you very much for your review. I am happy to see that you have enjoyed your stay with us and I hope to have the chance to welcome you back in the near future. Kind Regards,

10/10 – Uitstekend

Katrina

1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 14 jun 2023
This is wonderful to read. I am really happy we managed to create such a good impression and I hope we will see you again soon. Kind Regards,

10/10 – Uitstekend

Stuart, Brough

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff. Modern and clean. Area ok but still under development
1 nacht verbleven in juni 2023
Reactie van Ac Marriott Mcc Team op 8 jun 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

10/10 – Uitstekend

Tamer

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It amazing , very good hotel , the staff was friendly
4 nachten verbleven in mei 2023
Reactie van Ac Marriott Mcc Team op 30 mei 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

10/10 – Uitstekend

Husam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in Manchester
2 nachten verbleven in mei 2023
Reactie van Ac Marriott Mcc Team op 30 mei 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

8/10 – Goed

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Ac Marriott Mcc Team op 26 mei 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

10/10 – Uitstekend

Husam

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in Manchester, very clean and the staff are friendly all the time. Highly recommended for people coming to Manchester for the first time.
1 nacht verbleven in mei 2023
Reactie van Ac Marriott Mcc Team op 24 mei 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

6/10 – Redelijk

Adil

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023
Reactie van Ac Marriott Mcc Team op 24 mei 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards,

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Ac Marriott Mcc Team op 8 jun 2023
Thank you for taking the time to leave us a review! I'm pleased to see that overall you have enjoyed your time here and hope to welcome you back in the future. Kind Regards