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Beoordelingen van Holiday Inn Express Manchester City Centre Arena, an IHG Hotel

3 out of 5
Holiday Inn Express Manchester City Centre Arena, an IHG Hotel
Goadsby St Off Swan St, Manchester, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 450 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 402 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Niels

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijn hotel in het centrum van Manchester. Vriendelijk en behulpzaam personeel.
4 nachten verbleven in september 2023
Reactie van Bassam, Guest service manager op 24 sep 2023
Hi Niels,Thank you very much for your review. I am happy to see that you have enjoyed your stay with us and I hope to have the chance to welcome you back in the near future.kind regards,

8/10 – Goed

Omer

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Er was geen koelkast aanwezig in de kamer en de ochtendontbijt was niet te pruimen.
2 nachten verbleven in maart 2023
Reactie van Andy op 9 apr 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CITY CENTRE - ARENA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,AndrewSenior Guest Services Manager

8/10 – Goed

Cornelia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een hele, mooie accommodatie met erg vriendelijk personeel
3 nachten verbleven in oktober 2022
Reactie van Xav op 2 nov 2022
HiThank you for your kind review. I will pass on the good news to my colleagues and let them know the good work they are doing.Kind regardsXavier CarterTrainee Guest Service Manager

10/10 – Uitstekend

Warson

Reisde met familie
Positief: Netheid, personeel en service
Vriendelijke personeel. schone kamer en hygienisch. mooie badkamer. De bedden zijn goed. lekker op geslapen!
3 nachten verbleven in juni 2022
Reactie van David GSM op 22 jun 2022
Good Afternoon , Thankyou for taking the time for leaving such a kind review, We look forward to welcoming you back in the near future. Kind regards, David Guest Services Manager

10/10 – Uitstekend

marieke

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Verbleef in dit hotel tijdens moeder-zoon weekend. We kregen een goede kamer met mooi uitzicht met, op verzoek, een strectchbed. Na aangeven dat dit bed niet goed lag, werden we zonder problemen omgeboekt naar een kamer met twinbeds. Hele goede service!!! Personeel achter de receptie is zeer vriendelijk en neemt de tijd voor de gasten. Kamers zijn zeer schoon. Locatie is perfect, dichtbij het centrum maar uit het lawaai. Kortom, genoten!
3 nachten verbleven in april 2022
Reactie van David GSM op 12 mei 2022
Good Morning , Thankyou for this constructive review. We collect informative feedback from people such as your to greater improve our service. Kind regards, David Guest Services Manager.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn verblijf. Schone kamer & genoeg ruimte
1 nacht verbleven in oktober 2021
Reactie van Levi op 21 dec 2021
Thank you very much for your review. We are happy to know you enjoyed your time staying with us. We hope to see you again soon!

6/10 – Redelijk

Marian

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Douche zat schimmel in, de matrassen waren vies en doorgezakt. Ze proberen wel dat het netjes oogt, maar dat was het helaas niet. Ontbijt was matig. Keuze uit witte bonen, worst, bacon, ei en verschillende soorten muesli en toast. Croissants hadden ze wel, maar geen beleg, behalve jam en Nutella. Ook was er vaak geen plek meer om te zitten bij het ontbijt en 's avonds was er weinig te beleven. Wel gelegen in het centrum en dicht bij victoria Station, dat was dan wel weer fijn.
3 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vrij nieuw gebouw, zeer nette kamer, nette schone badkamer en goede boxspring bedden. Goede prijs-kwaliteit verhouding vergeleken met het gemiddelde hotel in Manchester.
2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019

8/10 – Goed

Greg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Manchester
Leuk hotel met goede kamers en een goed ontbijt. Het hotel is goed gelegen in een rustige buurt. Je kan het centrum heel vlot bereiken per tram of te voet.
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Shaunie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wij hadden een vroege vlucht naar Manchester, dus wij arriveerden in de ochtend al bij het Hotel. Er was een kamer beschikbaar dus wij konden al eerder inchecken, dat was erg fijn!
3 nachten verbleven in mei 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
It was way to busy during breakfast. We couldn't find a seat and the food was not really good and simpel. To much customers for the breakfast cabebility, very bad! The staff was not really helpfull and the reception was gossipping with eathother. The room was clean but had a lot of dust and the house keeping was very friendly.
2 nachten verbleven in mei 2019

4/10 – Matig

Mr.Knowledge, Valkenswaard.

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Dicht bij t centrum. 15 min lopen vanaf centraal station. Kamers netjes maar matige bedden, zeer weinig keus bij ontbijt voor normale Europeanen die wel op hun voeding letten. Geen kaas of vlees als beleg, gekookt eitje. Maar veel echte Engelse producten (spek, worstjes en bonen) Aanmaak koffie was t dieptepunt.
2 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to the centre of the city. Unfortunately there is no space for parking close to the hotel.
2 nachten verbleven in december 2018

8/10 – Goed

Johan, Manchester

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideale locatie, propere kamers, vriendelijk personeel . Alleen het ontbijtbuffet mag wat uitgebreider zijn.
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekende ligging. Mooie grote kamer. Ontbijt goef verzorgd.
1 nacht verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Gunstige locatie vlak bij het centrum en Victoria Station maar toch een rustige straat. Goed ontbijt.
2 nachten verbleven in oktober 2018

2/10 – Ontzettend slecht

Erzsebet

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The toilet was running all night, the water in the shower did not drain, the room was too small and the bed was uncomfortable.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
muy buena
1 nacht verbleven in april 2024

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Modern and fresh. Staff very friendly and helpful. Breakfast was perfect and catered for the purpose of my trip, Manchester Marathon. Only downside was non site parking. Understandable given location. Metrolink a short walk at Shudehill for transport around the city too was a great convenience.
1 nacht verbleven in april 2024

10/10 – Uitstekend

alyson

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

4/10 – Matig

Leanne

Positief: Netheid
dreadful experience at breakfast - very few foods on offer available, dirty tables not cleared, nowhere to sit, coffee machine broken and the poor staff unable to cope. woefully understaffed to manage with the volume of guests.
1 nacht verbleven in april 2024
Reactie van Aaron H op 6 apr 2024
Good Morning Leanne, Thanks for taking the time to leave some feedback based on your recent stay here at HOLIDAY INN EXPRESS - MANCHESTER CITY CENTRE ARENA. I would first of all like to take the time to apologise for the shortfall of service that you received at breakfast and it's very upsetting to learn that this was the only issue with your stay. Sometimes all guests can decide to join us for breakfast at the same time and this is something we have no control over and therefore the breakfast area can become very busy, this is usually within the last hour of breakfast running. We try and inform people at check-in if the breakfast is going to be busy and the best times to visit, however I apologise if this wasn't the case. It is our biggest importance to get the coffee machine fixed however are currently waiting for the suppliers to get a coffee machine part, this is on order and we are waiting for this to arrive for then these machines to be fixed. We do have a few machines set up and hopefully you was able to grab a coffee from these machines. Our staff work really hard in order to ensure everyone gets a hot breakfast in the morning, and I am pleased this showed however it's upsetting to feel that you found them to be understaffed at this time. I have passed this feedback onto our operations manager who can look at staffing requirements where needed.If ever in the city again, I do hope you would revisit us and give us another chance as this isn't the level of service you, or us expect. If there is anything else I can be of assistance with, please do not hesitate to contact me directly at the hotel.Kind Regards,

8/10 – Goed

Dieter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles soweit gut
3 nachten verbleven in maart 2024
Reactie van Aaron H op 6 apr 2024
Hi Dieter, Thanks for choosing IHG's Holiday Inn Express - Manchester City Centre Arena for your recent visit to Manchester! I am pleased to read that everything is good with your stay and that the team, hotel and cleanliness is perfect for you. If you are ever visiting Manchester again in the near future we would be thrilled to welcome you back. Kind Regards,

8/10 – Goed

ISSAKHA

Positief: Personeel en service
4 nachten verbleven in maart 2024
Reactie van Aaron H op 6 apr 2024
Dear Issakha,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.Kind regards,

4/10 – Matig

Pheshi

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service
.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Raymond, Hatton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was quiet, convenient, had great breakfasts, the staff was courteous, helpful, and available
5 nachten verbleven in maart 2024

8/10 – Goed

Gina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice central area. Easy to get around. Everything is in walking distance.
2 nachten verbleven in februari 2024
Reactie van Kind Regards, Jayde Senior Guest Service Manager op 18 mrt 2024
Dear Gina, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very friendly helpful
1 nacht verbleven in maart 2024
Reactie van Kind Regards, Jayde Senior Guest Service Manager op 18 mrt 2024
Dear Catherine,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

4/10 – Matig

Hiu Kwan, Sheffield

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The fire alarm went off twice pass midnight, and constant noise from the corridor/lift lobby, we stayed in the first room.
1 nacht verbleven in maart 2024
Reactie van Kind Regards, Jayde Senior Guest Service Manager op 18 mrt 2024
Hello Hiu, Thank you for taking the time to leave such a detailed review about your recent stay here at Holiday Inn Express Manchester City Centre Arena. The review is very disappointing to read as I can agree we fell short on this occasion, and can only apologise for this. The fire alarm was triggered by an event in the hotel which required further investigation. The safety of our guests is paramount and something we take very seriously hence the investigation time required before being certain there was no emergency situation in the hotel and that it was safe for guests to return. Whilst we can appreciate the inconvenience this caused we would like to thank you for your co-operation and understanding during this very difficult time.Again, we really would like to apologise as this is not the service you, or we expect and we are sorry we fell short on this occasion. If there is anything we can do to be of further assistance, please do not hesitate to contact me directly at the hotel.

10/10 – Uitstekend

Dorothea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, welcoming and very helpful staff.
1 nacht verbleven in februari 2024
Reactie van Kind Regards, Jayde Senior Guest Service Manager op 9 mrt 2024
Dear Dorothea,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us and that you found the team friendly, welcoming and helpful! We hope to see you again sometime soon.

8/10 – Goed

Adrian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Good location for trip to Arena
1 nacht verbleven in maart 2024
Reactie van Kind Regards, Jayde Senior Guest Service Manager op 9 mrt 2024
Dear Adrian, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

10/10 – Uitstekend

Janeen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent hotel in Manchester for the price. It is not near Manchester Piccadilly train station, but it is a very short tram ride away. The hotel tram stop is a 5 minute walk. The hotel is located near a good mall and a ton of shopping and eating options. When the mall closes, most of the food options are fast/fried food however. You can also take a tram to the Manchester United Stadium in Old Trafford, and then that stop is about a 10-15 minute walk to the stadium. The breakfast at the hotel was really good, and the hotel employees were so accommodating and pleasant. The heat wasn't working in the room, but they gave me a heater right away. The shower was clogged and they sent someone to unclog it right away. Please note that there is no microwave or fridge in the room (at least not in my room), so if you bring food to your room, you will have to consume it right away. The best part of the room was the beds, which were very comfortable. Everything was clean. The hotel does not get a ton of light however.
2 nachten verbleven in februari 2024
Reactie van Kind Regards, Jayde Senior Guest Service Manager op 18 mrt 2024
Dear Janeen, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre has to offer and we are thrilled to hear you enjoyed your recent stay with us! However, I am disappointed to read that the heating wasn't working in the room. I am glad the team was able to assist quickly with a portable heater for you though. Once again, we apologise we fell short on this occasion, but if you are visiting the area again soon we’d love to welcome you back to show you our usual amazing standard.We hope to see you again sometime soon.

10/10 – Uitstekend

Maurice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent for the AO arena and the Arnsale shopping centre
1 nacht verbleven in februari 2024
Reactie van Jayde - Senior Guest Service Manager op 24 feb 2024
Dear Maurice,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

10/10 – Uitstekend

Oliver, Charlottesville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent English breakfast included stay. Enjoyed it w family.
1 nacht verbleven in december 2023
Reactie van Kat op 16 feb 2024
Dear Oliver,Thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CITY CENTRE - ARENA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.

6/10 – Redelijk

Binaya

Reisde met familie en kleine kinderen
My recent stay at the Holiday Inn Express, while brief, was a mixed experience that highlighted both the conveniences and areas for improvement. Traveling with my family for just one night, we found the hotel's location to be its standout feature, especially for those planning to visit the AO Arena. The vicinity is bustling with a variety of dining options, there is hotel recommended paid parking at a discounted rate of £18 with a code, I discovered a nearby parking option for a more economical £6.70 for 20 hours. The room itself, although showing signs of age, was maintained clean. This aspect of our stay was satisfactory, meeting the basic expectations for comfort and hygiene. However, the experience took a turn when it came to the breakfast service. It was evident that the hotel was not adequately prepared for the morning rush, suffering from a noticeable lack of staff. This resulted in less than ideal service, which was a disappointment considering the importance of starting the day on a positive note, especially when traveling. On a brighter note, the selection of food available for breakfast was commendable for the price charged. It suggests that with better staffing and management, the dining experience could be greatly improved, aligning it more closely with the hotel's other positive attributes. In conclusion, the Holiday Inn Express offers a strategic location for visitors to the AO Arena, with the added benefit of being surrounded by numerous dining and afforda
1 nacht verbleven in februari 2024

8/10 – Goed

KHURRAM

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, good value for the money, free breakfast was good with good selection. Room was quite small, pull out bed wasn’t too comfortable. Overall very good place to stay for a couple of days.
3 nachten verbleven in februari 2024
Reactie van Aaron H op 11 feb 2024
Hi Khurram, Thanks for taking the time to leave such wonderful feedback on your stay here at HOLIDAY INN EXPRESS - MANCHESTER CITY CENTRE ARENA. With valuable feedback like yours we are able to coach and monitor the team in order to keep up with our amazing standards. I am pleased to read you found the location to be perfect, we really do make the perfect base when exploring all that Manchester has to offer and we hope you had a fantastic time doing this. I am also pleased to read that you found this a very good place to stay!If ever within the city again we would be thrilled to welcome you back!Kind Regards,Holiday Inn Express - Manchester City Centre Arena

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and friendly
Rooms are standard but very clean, warm with plenty of towels etc. The breakfast was lovely and the staff on checking in and throughout the hotel were friendly and helpful.
1 nacht verbleven in januari 2024
Reactie van Kat op 6 feb 2024
Dear Anonymous ,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

8/10 – Goed

Dawn

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Arndale and AO Arena.
1 nacht verbleven in januari 2024
Reactie van Kat op 6 feb 2024
Dear Dawn ,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

8/10 – Goed

Narishta

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Staff very helpful Decor a little tired Sofa bed uncomfortable Breakfast was good
1 nacht verbleven in januari 2024
Reactie van Kat op 6 feb 2024
Dear Narishta ,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

10/10 – Uitstekend

Jennifer

1 nacht verbleven in januari 2024
Reactie van Kat op 6 feb 2024
Dear Jennifer ,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

8/10 – Goed

Stephen

Positief: Netheid, staat van de accommodatie en faciliteiten
Brilliant location
1 nacht verbleven in januari 2024
Reactie van Jayde op 28 jan 2024
Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Concert day
1 overnight stay and after an issue with our toilet we were quickly swapped rooms with no issues. Staff were so friendly and breakfast was lovely. Can never fault any of our IHG stays.
1 nacht verbleven in januari 2024
Reactie van Jayde op 28 jan 2024
Dear Valerie,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us!We hope to see you again sometime soon.

10/10 – Uitstekend

Sian

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very high standards of cleanliness and comfort, really friendly staff and great breakfast. Excellent location for good dining experiences and the AO Arena.
1 nacht verbleven in januari 2024
Reactie van Jayde op 28 jan 2024
Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

8/10 – Goed

lana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently located in the Manchester City, close to Arndale shopping centre. Clean and quiet , perfect
1 nacht verbleven in januari 2024
Reactie van Jayde op 28 jan 2024
Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

8/10 – Goed

Jayne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Kat op 28 jan 2024
Dear JayneThank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

10/10 – Uitstekend

Natalie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant base for work
A lovely hotel to stay in. The staff are all a credit to the company, especially Kaz on reception who is so welcoming, her attention to detail like remembering your name or drink just makes your stay that more memorable. Breakfast has a good choice and the staff are always willing to help.
2 nachten verbleven in januari 2024
Reactie van Jayde op 19 jan 2024
Hi Natalie, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! I will be sure to pass over the positive comments to Kat and the team.We hope to see you again soon! Kindest Regards,

10/10 – Uitstekend

Craig

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfy
Very friendly staff, clean rooms, comfy beds and a great choice for breakfast!
1 nacht verbleven in januari 2024
Reactie van Aaron op 14 jan 2024
Dear Craig,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! I am very pleased to hear that you found the staff team to be friendly and the rooms clean and comfortable too, we really hope this was the home away from home!We hope to see you again sometime soon.Kind regards,AaronHoliday Inn Express, Manchester City Centre