Dear Peter, Thank you for your great rating. We are delighted you enjoyed your stay with us. That is what we aim for all our guests. We look forward to seeing you soon. Best regards,

I'm delighted to hear that your ''father-son football weekend'' stay at the Crowne Plaza Manchester Oxford Road was a success. Thank you so much for your lovely comments about the staff and rooms, which I'll be sure to pass on to the team. We look forward to welcome you back soon. Kind regards, Razvan Dranceanu Duty Manager

Thank you for taking the time to provide feedback following your recent stay here at the Crowne Plaza Manchester Oxford Road. We are delighted to hear that you had an excellent visit, the bed was comfortable and staff very friendly. We look forward to welcome you back soon. Kind regards,

Hello Katie,Thank you for taking the time to score your recent stay with us. We hope you. The additional 1.20 per night is the City Visitor Charge and it's applied by the council to all bookings within the ABID zone of central Manchester. This charge was first introduced April 2023 and it should be stated on your booking confirmation from the 3rd party. If you want to share more information about your stay please do not hesitate to contact us.It has been our pleasure having you her with us and we hope to see you again in the near future.Kind Regards,Guest Relations

Dear Harriet,We appreciate you taking the time to share your feedback with us. We understand that parking availability can be an important consideration for our guests. We apologise for any inconvenience you experienced due to the closing time of the nearby parking. It is the closest facility to us which offers secure parking. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Kindest regards,Guest Relations

Dear Offiong,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your first visit to Manchester and that you found our hotel's location in the quiet university surroundings to be to your liking.We strive to provide a comfortable and welcoming experience for all our guests, so we are delighted to have met your expectations!We hope to have the opportunity to welcome you back again in the future for another enjoyable stay.Kindest regards,Guest Relations

Dear Fredy,We are sorry to hear that your stay didn’t meet your expectations. Your feedback is incredibly important, and we apologise for the inconvenience or frustration caused by any perceived lack of assistance from our colleagues, this was certainly not our intention. We also apologise for any misunderstanding regarding your accommodations. We do hope our colleagues clarified your booking with you. Thank you for your feedback and we do hope to regain your trust on your next visit to Manchester.Kindest regards,Guest Relations

Dear Helen,Thank you for taking the time to leave us a 5/5 review! We're delighted to hear that you had a wonderful experience during your stay. It is also great to know that our location was convenient for you. Your feedback helps us continue to provide exceptional service to all our guests. We hope to welcome you back for another fantastic stay in the future!Kindest regards,Guest Relations

Dear Man King,Thank you for taking the time to share your feedback following your recent stay with us. We're thrilled to hear that you had a fantastic experience and that you found our hotel to be clean and new.Providing exceptional service and ensuring our guests' comfort is always our top priority, and it's wonderful to know that we succeeded in meeting your expectations. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding stay in the future. Kindest regards,Guest Relations

Dear Horst,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a wonderful experience during your stay at our hotel.Our team works hard to ensure that every guest feels at home, and we are delighted that our efforts contributed to making your stay memorable.We truly appreciate your kind words and recommendation. It would be our pleasure to welcome you back for another excellent stay in the future. Warm regards,Guest Relations

Dear Vaibhav,Thank you for taking the time to leave us a review! We're thrilled to hear that you had a comfortable stay and that our staff were friendly and accommodating throughout your visit. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Dear Simon,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us on the 4th floor and that you found your room comfortable and quiet. It's great to know that you also appreciated the quality and value of our breakfast and evening meal offerings.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,Guest Relations

Dear Qianyu,Thank you for taking the time to share your perfect 5/5 review! We are thrilled to hear that you had an exceptional experience during your stay.Your satisfaction is our top priority, and we are delighted that everything met or exceeded your expectations. It's wonderful to know that you enjoyed your time with us and that you found our hotel to be worthy of a perfect rating.It was a pleasure to have you as our guest, and we hope to welcome you back for another fantastic stay in the future.Warm regards,Guest Relations

Dear Ayman, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us . We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations

Dear Abdelrahman,We are sorry to see you were unable to make it for your booking. We do hope you will try us out in the near future.Kindest regards,Guest Relations

Dear Hardeep,Thank you for your glowing review! We're thrilled to hear that you found your stay at our hotel splendid.We look forward to welcoming you back for another amazing experience in the future!Warm regards,Guest Relations

Dear Claire,Thank you for your feedback. We're pleased to hear that you found our location to be quieter than expected and that our parking facilities were convenient for you. We understand the importance of a peaceful environment for our guests' comfort and convenience. We appreciate your stay with us and hope to welcome you back again soon.Kindest regards,Guest Relations

Dear Ian,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us understand our guests' experiences better.We're sorry to hear that certain aspects of your stay, such as the deposit and breakfast cost, did not meet your expectations. We understand that these factors are essential considerations for our guests, and we apologise for any inconvenience caused.Regarding the deposit, it is our hotel policy to ensure the security of the room and any potential incidental charges. For ease of reference, our deposit policy is available on all our booking platforms.We also acknowledge your comments about the breakfast cost, and we will certainly review our pricing structure to ensure it aligns with our guests' expectations.Regarding the lift access, we apologise if the process felt inconvenient. Our aim is to prioritise security, and we appreciate your understanding of the measures in place.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide a more positive experience in the future.Best regards,Guest Relations

Dear Pui Pui,Thank you for taking the time to share your recent experience with us. We are thrilled to receive your perfect 5/5 review, and to know that you had such a positive stay.We take great pride in providing exceptional experiences for our guests, and it's fantastic to see that our efforts resonated with you.Our team works hard to ensure that every guest feels welcome and comfortable, and your feedback is a testament to their dedication. We are delighted that we could contribute to making your stay enjoyable.We sincerely appreciate your support, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,Guest Relations

Dear Farah,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations

Dear John, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations

Dear Dieter,Thank you for taking the time to score your recent stay at Hyatt Regency Manchester, we are delighted to see that you enjoyed your stay with us, and we hope to welcome you back in the near future.Kind Regards,George KapellasGuest Services Manager

Dear Guest,Thank you for taking the time to score your recent stay with us. We are delighted to see that you had an enjoyable experience overall and thank you for your feedback. We hope to have the pleasure of hosting you again soon.Kind Regards,George KapellasGuest Services Manager

Dear Martin, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Regency Manchester.I am sorry to read that you could hear noises through the wall. I have already recorded your experience and passed it to my maintenance colleagues to follow up. I apologised that it affected your stay but rest assured we will look into it. We appreciate your kind feedback and look forward to welcoming you back in the future. Kind Regards,Guest Relations

Dear Martin, Thank you for taking the time to share your delightful experience!We're thrilled to hear that our convenient location and modern amenities added value to your stay. It's fantastic to know that you found our team to be enthusiastic and accommodating. We look forward to exceeding your expectations again during your next visit.Warm regards,

Dear Kirsty,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a fantastic experience during your stay.Your perfect score means a lot to us, and we're delighted that everything met or exceeded your expectations. Our team works hard to ensure every guest has a wonderful time, and your positive feedback is truly appreciated.We hope to have the pleasure of welcoming you back for another great stay in the future.

Dear Stefano,Thank you for sharing your feedback regarding your recent stay with us. We regret to learn that your experience fell short of your expectations, and we sincerely apologise for any inconvenience caused.Your feedback is valuable to us, and we'll use it to address the areas that need improvement. We're committed to providing exceptional service and ensuring every guest has a comfortable stay.If there's anything specific you'd like to discuss or any suggestions you have, please don't hesitate to reach out. We hope for the opportunity to welcome you back and exceed your expectations in the future.

Dear Terry,Thank you for taking the time to provide us with your valuable feedback. We appreciate your honest review, and we're glad to hear that your overall experience was positive.Your feedback is important to us, and we will take note of the areas where we can improve to make your next stay even better. We strive to provide exceptional service, and your insights contribute to our ongoing efforts.If you have any specific suggestions or details on how we can enhance your experience, please feel free to share them with us. We look forward to the opportunity to welcome you back and exceed your expectations.

Dear John,Thank you for taking the time to share your perfect rating! We're thrilled to know that your stay with us met your expectations and that you had an enjoyable experience.Your feedback is valuable, and we look forward to welcoming you back for another fantastic stay.

Dear Felipe,Thank you for sharing your recent experience with us. We're thrilled to know that you had a great stay at the Hyatt Regency ManchesterWhile we are saddened that the location wasn't completely suited to your needs, we're delighted that you still enjoyed your time with us. We continually strive to provide a comfortable and enjoyable stay for all our guests, and we're glad to hear that you found your time here satisfying.Should your travels bring you back to the area, we'd love to welcome you for another wonderful stay.

Dear Pak,Thank you for your recent stay at our hotel and for taking the time to share your experience. We're delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations.Ensuring a consistent and high level of service across all our properties is our top priority, and we're thrilled that our standards met your expectations. Your kind words regarding our location and comfort mean a lot to us.We look forward to welcoming you back for another exceptional experience whenever your travels bring you to Manchester.

Dear RelenaWe are truly sorry to learn about how your recent experience at our hotel has made you feel. We take all feedback seriously and are concerned about your perception regarding our staff.We assure you that we do not condone any form of discrimination at our establishment. We value diversity and equality among all our guests and staff members. We strive to ensure that every guest receives the same high level of service and respect. This is the first time we have received a comment like this and have therefore thoroughly investigated the check-in process. Having reviewed the CCTV footage of your check-in, we are unable to conclude that our colleague acted in the manner stated in your review. Unfortunately, your concerns were also not raised during your stay with a member of the team so we could look at resolving any concerns.Please accept our apologies if the check-in process did not meet your expectations on this occasion. We want to assure you that it is never our intention to make any guest feel ignored or marginalized. We value your feedback and hope to have the opportunity to welcome you back and provide you with an exceptional experience

Dear Wai Yiu,We sincerely appreciate your perfect rating! It's wonderful to see that you had a fantastic experience with us. We will share this with the whole team, whom I know will appreciate your recognition! Looking forward to welcoming you back for another great stay.

Hello, Thank you for taking the time to share such a wonderful review of your recent stay at our hotel. We're thrilled to hear that you had an exceptional experience and that our location, spacious rooms, and the stunning views contributed to your enjoyment.It's gratifying to know that our team's dedication to maintaining cleanliness, providing friendly service, and ensuring a memorable breakfast experience added to the quality of your stay.Your kind words are truly appreciated, and we're honored to be your choice for future visits. We can't wait to welcome you back for another enjoyable stay at our hotel.Warm regards

Dear Thomas, Thank you for taking the time to leave this amazing review. We are ecstatic to read about your positive experience. We will share your kind remarks with the entire team, whom I know will appreciate your feedback. We hope to welcome you back soon!

Dear Juliet, Thank you for taking the time to share your fantastic 10/10 review! We are thrilled to see you had an exceptional experience during your stay. Providing our guests with a memorable and enjoyable stay is our top priority, and your positive feedback reinforces our commitment to excellence.We sincerely appreciate your kind score and hope to welcome you back for another wonderful stay in the future.

Dear Connie, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations

Dear Jonathan,Thank you for taking the time to share your fantastic 10/10 review! We are thrilled to see that you had an exceptional experience during your stay. Providing our guests with a memorable and enjoyable stay is our top priority, and your positive feedback reinforces our commitment to excellence.We sincerely appreciate your kind words and hope to welcome you back for another wonderful stay in the future.

Dear Allen, Thank you for taking the time to share your perfect 5/5 review! We are thrilled to hear that your experience met your expectations. Providing exceptional service and a memorable stay for our guests is our top priority, and we're delighted that we succeeded during your visit.Your positive feedback is truly appreciated, and we look forward to the pleasure of hosting you again for another outstanding stay.

Dear Ahmed,Dear [Guest's Name],Thank you for your fantastic 5/5 score! We're thrilled to learn that you had an outstanding experience during your stay at Hyatt Regency Manchester. Your satisfaction is our top priority, and we appreciate your acknowledgment of our efforts. We look forward to welcoming you back for another exceptional stay in the future.

Dear W S,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We're grateful for your rating.Your input is highly valued as it helps us to continually improve our services. We strive to make every guest's stay exceptional, and we regret if we fell short in any way during your visit.We sincerely appreciate your support and hope to have the opportunity to welcome you back, providing an even better experience during your next stay.

Dear Fergus,Thank you for your fantastic rating! We're thrilled to learn that you had an exceptional experience during your stay. Our team works hard to ensure every guest has a wonderful time, and we're delighted that we met your expectations. Your perfect score means a lot to us and we can't wait to welcome you back for another amazing stay in the future.

Dear Makhosazana,Thank you for taking the time to leave us feedback from your recent stay. I am delighted to read that you had a good stay with us. I will be sure to pass your experience along to the relevant teams. We appreciate your kind feedback.It has been our pleasure to have you with us and I look forward to welcoming you back soon.Kind Regards, Guest Relations

Dear Annabel,Thank you for taking the time to leave us feedback from your recent stay with Hyatt House Manchester.It is great to see that you had an enjoyable stay with us, and we very much hope to welcome you back to the hotel soon.Kindest regards,Guest Relations

Dear Nick, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations

Dear Matthew,Thank you for your great rating and reviews. We are delighted we made your stay a memorable one. That is what we aim for all our guests. We look forward to seeing you soon.

Dear Odeh,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations

Hello Nicola,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester. I am delighted to read that you found the hotel great especially for hosting a conference. I will be sure to forward your compliment to my teams. It has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations

Hello Dimitri, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations

Dear Ahra,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us good score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations