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Beoordelingen van Kimpton Clocktower, an IHG Hotel

5 out of 5
Kimpton Clocktower, an IHG Hotel
Oxford Street, Manchester, England

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 847 van 1174 beoordelingen" "
Gastenscore: 8 - Goed. 174 van 1174 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1174 beoordelingen" "
Gastenscore: 4 - Matig. 41 van 1174 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1174 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sawitrie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice building
3 nachten verbleven in mei 2024

8/10 – Goed

Michou

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The building is absolutely wonderful, as are the rooms. The ceilings of the rooms are high, the beds are very comfortable. In our case, we stayed in a beautiful room that unfortunately was located nest to the tracks. So everytime a train passed by, in the night, it was loud and clear. Also with earplugs. Didn't bother asking for another room after being awake most of the night as we'd only stayed 3 nights and we thought we'd sleep after a full day of walking. But no. Should have asked for a room on the other side. On the other hand, be only had to cross the street to catch the train to go to the aiirport. Than was convenient.
3 nachten verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2022

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty good. Small room in a gloomy basement wasn’t ideal, though. 5*? Really?
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

chris

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fast,friendly check in. Huge room with great facilities
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Scott, CHORLEY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ricardo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an incredibly special and beautiful hotel to stay in Manchester, central and with big spacious rooms. The building is magical and the dining/breakfast/bar space is very beautiful. We were very well treated and felt at home here. The only issue I would point out is that the breakfast should be included in the price, as is the norm in Europe.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Remarkable property. Historical. Classy. Top notch. Wonderful! Great staff. Great food. Can’t say enough to encourage travellers to spend three days!
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

manuela

Negatief: Netheid, personeel en service
L’hotel si trova in una posizione centralissima e vicina alla stazione dei treni e ben collegato mi ha ricevuto un ragazzo di nome Andrea bravissimo preparato e paziente .. sorvolo su il prezzo di una bottiglia di champagne.. la stanza grandissima datata coperte del medioevo che rilasciano peli e batuffoli di lana .. doccia spettacolare con acqua bollente a fiume pochi interruttori per controllare la luce .. la cosa terribile è la colazione .. il personale vestito senza divisa con gli stessi abiti del giorno prima per terra il pavimento non lavato il tavolo idem con tazze e piatti e posate veramente indecenti … il becon tagliato troppo spesso non te lo puoi scegliere perché decidono loro le uova stracotte senza uova sode senza formaggio insomma una bruttissima esperienza … non lo consiglio .. la colazione è l’inizio di una giornata lavorativa ..
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kirsty

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful and hospitable hotel. We really enjoyed our stay here and they were very accommodating. Also loved their bath products and the lobby smells amazing! Only wish we weren’t travelling overseas so I could have further enjoyed the beautiful adjoining flower shop.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel building has an interesting history with original features throughout. Staff were always obliging with our requests .
2 nachten verbleven in april 2024

8/10 – Goed

Leticia

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I probably should have done my homework on this hotel before booking my stay. I had to learn the hard way that it’s known to be one of the top most haunted places in Manchester. Don’t get me wrong, the building is beautiful, the lobby is beautiful and the rooms are great. But the tension and anxiety you feel as you walk through the hallways after getting off the elevator .. it takes away the whole purpose of being relaxed at a hotel. The hallway lights are sensors so they stay off for the most part, and at night it’s the most creepiest experience ever. I would only recommend this place if you enjoy that kind of stuff, otherwise it’s not worth it.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Aisha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great. The room was clean and beautiful . Not your ordinary hotel which made our stay that much more special. The English breakfast was wonderful and yummy. The restaurant at Kimpton - the Refuge food was delicious. The Kimoton is close to all your needs whether it’s for food convenient stores or buses and trams. Highly recommended.
6 nachten verbleven in april 2024

8/10 – Goed

Corinne

2 nachten verbleven in april 2024

10/10 – Uitstekend

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful historic building , excellent customer service and a good breakfast.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a fantastic one night stay at this hotel as a family of four. A very comfortable room, and brilliant breakfast, but what stood out the most was the staff - everyone we came into contact with was so warm, helpful and friendly. Thank you!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Leticia

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing so happy to have booked our stay here!
1 nacht verbleven in april 2024

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Gabriella - Front Office Team Member op 13 apr 2024
Thank you for your 4/5 review, we look forward to welcoming you back to our hotel soon.

8/10 – Goed

Mark, Marina del Rey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I moved from the excellent nearby Brooklyn Hotel because I wanted to spend a couple of nights in one of Manchester's grandest and most impressive buildings. The lobby isn't large but is beautiful. The hotel itself is a fascinating maze, which lots of strange turns and unexpected interior details. It isn't quite luxurious -- the age of the building precludes that -- but it is quite nice. I very much liked my room with a large (and very nicely appointed) bath and views (a little restricted by smallish windows) on three sides including over the nearby railtracks. Basically, this is a very nice hotel in a very unique setting. Probably not as impressive as it was at its heyday - but fun and comfortable nevertheless.
1 nacht verbleven in februari 2024

6/10 – Redelijk

David, YORK

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Property lovely. Room very warm and air con didn’t seem to help. Ordered a chilled bottle of wine to be delivered to the room before arrival…but it wasn’t there! Then got charged to my card afterwards anyway!! :)
1 nacht verbleven in april 2024

10/10 – Uitstekend

Fernando

Reisde met familie
Positief: Netheid, voorzieningen
Excellent
1 nacht verbleven in april 2024
Reactie van Gabriella - Front Office Team Member op 13 apr 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Blake

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My Dad and I went to see Manchester United vs. Liverpool at Old Trafford. The hotel staff was great about showing us how to navigate the tram system so we took the tram from St. Peter’s sq to ManCity to take the stadium tour and to get to Old Trafford for the game. All of about a 5 minute walk from the hotel. Lots of great food within walking distance, had a great breakfast at the hotel. They were having train strikes during our trip so the hotel staff got us a driver to get us to the airport. Everyone was so nice and helpful, would definitely recommend coming back.
2 nachten verbleven in april 2024

8/10 – Goed

Isaac

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Gabriella - Front Office Team Member op 13 apr 2024
Thank you for your 4/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 4 apr 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing not to like!!
1 nacht verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 4 apr 2024
Thank you for taking a moment of time to leave us such a lovely review. I'm delighted you enjoyed your whole experience of the Kimpton Clocktower.We look forward to welcoming you back here on your next stay.

10/10 – Uitstekend

Lee

1 nacht verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 26 apr 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Helen, Keighley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, had a good nights sleep - quiet room, pillows and bed very comfortable
1 nacht verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 25 mrt 2024
Thank you for taking a moment of your time to leave us a great review.we’re so glad you enjoyed your visit to Kimpton Clocktower including our beautiful historical hotel and our spacious comfortable bedroom.We look forward to welcoming you back here on your next stay.

10/10 – Uitstekend

Nigel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building was amazing! lots of history. The Bedroom and facilities were 1st class. Would highly recommend staying here and will stay next time we are in town. Its next door to the Palace theatre and 20mins walk from o2 Apollo.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Shannon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is nice with a great restaurant onsite. Other dining options plus a grocery store are an easy walk from the hotel. Concierge and front desk were great. One of the best hotel gyms I’ve experienced. My only 2 issues are that they have company meetings/events which take up areas that can be used by guests specifically the game area. Also noise from the street and the DJ at the restaurant can be loud.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Jessica

2 nachten verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 20 mrt 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Pedro

2 nachten verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 18 mrt 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 16 mrt 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Cyrus K.

5 nachten verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 4 apr 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Krishna

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay, only slight annoyance was the pool table being effectively unsuable, but we loved our room and the staff were excellent.
1 nacht verbleven in maart 2024

8/10 – Goed

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything great apart from bed very small double and bar music too loud when talking to friends.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Liam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel
1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 12 mrt 2024
Thank you for taking a moment of your time to leave us a great review.I'm delighted you enjoyed your whole experience of the Kimpton Clocktower.We look forward to welcoming you back here on your next stay.

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like to stay here when we go to the Palace theatre. It's convenient and the accommodation is second to none
1 nacht verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 26 mrt 2024
Thank you for taking a moment of time to leave us such a lovely review.It's glad to hear that you like our convenient location. We look forward to welcoming you back here on your next stay.

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is first class: great staff who do their best to meet your needs, bar and restaurant area are beautiful and rooms are very quiet and clean
1 nacht verbleven in maart 2024
Reactie van Gabriella - Front Office Team Member op 26 mrt 2024
It was an absolute pleasure to read your review, thank you for taking some time to share your experience.I'm delighted you enjoyed your whole experience of the Kimpton Clocktower and Refuge and including our historical hotel, friendly team members, comfortable spacious bedroom, the amenities in room and the atmosphere in Refuge.The team really appreciate your feedback and can’t wait to welcome you back again.

10/10 – Uitstekend

pedro, south padre island

2 nachten verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 20 mrt 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Erin

1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 20 mrt 2024
Thank you for your 5/5 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Lucas

1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 11 mrt 2024
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 11 mrt 2024
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

Jack

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
Brilliant hotel. Offered to have someone bring my luggage to the room. The hotel smells amazing and is steeped in history. The architecture is wonderful. We spent an hour walking around looking at everything and nobody had an issue with this. The residents hour in the bar was great, a place to have a free alcoholic drink (or 3) with snacks also provided such as crisps and ice cream. Had post delivered to the hotel and that was kept safe for me, although being a 5* I would have preferred it be dropped to the room rather than having me come down to collect it. One of the best hotels in Manchester. Didn’t have the breakfast as it seemed a bit steep considering what we had already paid for the room, so can’t comment on that. If you’re thinking about staying here, just do it!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Lucy

1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 11 mrt 2024
Thank you for your 10/10 review, we look forward to welcoming you back to our hotel soon.

6/10 – Redelijk

Ben

1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 19 feb 2024
Thank you for leaving a review of your stay with us at the Kimpton Clocktower. I am very sorry to hear that you haven’t enjoyed your stay with us. May I kindly ask which part of the experience did not meet your expectation? Please contact our team directly for further discussion. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our brand to improve the guest experience. I hope you will reconsider choosing Kimpton again in the future.

10/10 – Uitstekend

Ben

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a nice stay
2 nachten verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 19 feb 2024
Thank you for your 5/5 review, and I am so glad to hear that you enjoyed your whole experience in Kimpton Clocktower! We look forward to welcoming you back to our hotel soon.

10/10 – Uitstekend

leon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The architecture and structure of the hotel is beautiful
1 nacht verbleven in februari 2024
Reactie van Gabriella - Front Office Team Member op 26 mrt 2024
Thank you for taking a moment of your time to review your stay at the Kimpton Clocktower.I am glad to hear that you like our unique style historical hotel. We would love to welcome you back soon with a warm welcome.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing building with wow-factor rooms!
Booked a fairly last minute king room for Valentine's day. It did not disappoint!! from walking into the amazing lobby to entering our room, there was the wow factor! Our greeting was extremely friendly and welcoming and throughout our stay, we were looked after very well, even with an impromptu small tour of some of the areas of the hotel which we would never have discovered on our own. This was followed up with an information book about the history of the building without even requesting it. The room was amazing! beautifully decorated in keeping with the original look and feel. The bed was comfortable and there was minimal noise able to be heard from the outside. Breakfast was buffet style but still served and the atrium was a beautiful setting to enjoy. overall, I would recommend and just wish we had a bit more time there. Will definitley be back.
1 nacht verbleven in februari 2024