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Beoordelingen van The Lowry Hotel

5 out of 5
The Lowry Hotel
50 Dearmans Place, Manchester, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 690 van 999 beoordelingen" "
Gastenscore: 8 - Goed. 181 van 999 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 999 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 999 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 999 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Fokelies

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fraai, stil en schoon
Prachtig hotel, mooie, erg stille en schone kamers. Op loopafstand van het centrum, maar net buiten de drukte. Geen gebruik gemaakt van het (dure) Engelse ontbijt, maar in een restaurantje in de buurt ontbeten. De loungebar in het hotel is gezellig. Prima verblijf.
3 nachten verbleven in november 2022

10/10 – Uitstekend

Stefan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
City fan
Prima hotel ! Heel goed gelegen.
2 nachten verbleven in maart 2020
Reactie van The Lowry Hotel op 17 mrt 2020
Thank you for your fantastic review. We are delighted to read your positive comments regarding your stay. We thank you for taking the time to provide feedback and we look forward to welcoming you back again very soon. Kind regards The Lowry Hotel

10/10 – Uitstekend

Christophe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Top hotel
2 nachten verbleven in juli 2018
Reactie van Selena op 17 jul 2018
Thank you for your lovely comments in regards to your stay. Many Thanks Selena

10/10 – Uitstekend

Kane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely all around. Fantastic beds!
1 nacht verbleven in april 2024
Reactie van Director of Operations op 29 apr 2024
Dear Kane,Thank you for your kind comments and please you had a great stay.We hope to see you back again soon.best regards,Alistair

10/10 – Uitstekend

Carlos

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un buen hotel para quedarse en Manchester
4 nachten verbleven in april 2024
Reactie van Declan McDermott op 15 apr 2024
Dear Carlos,Thank you for you five star review. We look forward to welcoming you back to The Lowry Hotel in the near future.Kind Regards,Declan McDermottGuest Experience Ambassador

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid
Amazing service and quality. Would absolutely stay again. Thank you so much
1 nacht verbleven in april 2024
Reactie van Director of Operations op 15 apr 2024
Dear Katherine,Thank you for your kind comments and hope to see you back at the Lowry Hotel soon.Best regards,Alistair

8/10 – Goed

Craig

1 nacht verbleven in april 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 27 apr 2024
Dear Craig, Thank you very much for the wonderful review on your recent stay at The Lowry Hotel.We hope to see you again soon.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Leanne

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 19 apr 2024
Thank you for your kind rating.We hope to see you back agaain soon,Best regards,Alistair

10/10 – Uitstekend

Steve

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient comfortable nice big rooms
2 nachten verbleven in maart 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 27 mrt 2024
Dear Steve,Thank you very much for the five star feedback. It brings us immense joy to hear that you found your experience with us convenient, comfortable, and enjoyable.We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 25 mrt 2024
Dear Mark,Thank you for your kind review and hope to see you back again soon.Best regards,Alistair

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent hotel. Very welcoming. Nothingcwas too much trouble. All staff very pleasant. Breakfast delicious
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 25 mrt 2024
Dear Angela,Thank you for your lovely comments.I do hope we see you back at The Lowry Hotel again soon.Best regards,Alistair

10/10 – Uitstekend

Suzanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a lovely hotel. Staff very friendly and the room very comfortable
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 22 mrt 2024
Dear Suzanne,Thank you for your kind comments.The team and I hope to welcome you back soon.best regards,Alistair

4/10 – Matig

Luke

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Front of house manager was rude and refused to give vip upgrade and then tried to sell me one. Didn’t offer any other perks and just generally rude. Honestly it’s left a sour taste in my mouth about this hotel
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 22 mrt 2024
Dear Luke,I am sorry to hear your feedback. I have looked into the matter and can advise that when you arrived (1pm), we did not have any of our Executive rooms available due to a large group who had pre arranged a late check out. The only other available rooms at the time were suites, which would not ordinarily be given as complimentary upgrade. Hence, Front of house manager offered at a fee.However, it does appear that the matter could have been handled better, and I have discussed this with them.Again, I am sorry if this somewhat marred your experience, and hope you will consider returning to the hotel in future.Best regards,Alistair

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely, kind and warm staff all down to earth, a few of the young men are a bit cocky but apart from that this is probably one of / if not the best place to stay in Manchester. My only feedback is that the cheaper rooms are very tired and basic, it’s worth the money for upgrades.
1 nacht verbleven in maart 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 2 mrt 2024
Dear Lee, Thank you for taking the time to write this great review! Your comments about our team are duly noted, we appreciate your feedback as this helps us to improve. We are so glad that you think The Lowry Hotel is the best place to stay in Manchester and we hope to welcome you back again in the future. Warm Regards,Hayley KitchenGuest Experience Manager

8/10 – Goed

Roger, Lymington

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Staff service inconsistent; sometimes great, sometimes very poor ( especially in the Bar). Great breakfast though !!
3 nachten verbleven in februari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 29 feb 2024
Dear Roger, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our breakfast offerings and found them to your liking. We pride ourselves on providing a great start to the day for our guests, and it’s wonderful to know we met your expectations in this area.We are, however, truly sorry to hear about the inconsistencies you experienced with our service, especially in the bar area. Please accept our sincerest apologies for any inconvenience this may have caused. We understand how important a friendly and efficient service is to the overall guest experience. Your comments have been shared with our team to ensure we address these inconsistencies and implement improvements where necessary.Thank you once again for your feedback. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice big room, ideal location
1 nacht verbleven in februari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 29 feb 2024
Dear Mark, Thank you so much for taking the time to share your experience with us! We're thrilled to hear you enjoyed the spaciousness of your room and found our location ideal for your needs. It's always our goal to provide a comfortable and convenient base for our guests to explore the area or relax in peace.We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Goed

Khalid

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located hotel with comfortable spacious rooms with good dedicated secure parking and nice staff.
2 nachten verbleven in februari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 25 feb 2024
Dear Khalid,Thank you for taking the time to provide feedback! We're pleased to hear that you found our hotel convenient, with comfortable and spacious rooms, secure parking, and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay!Warm Regards,Hayley Kitchen

8/10 – Goed

Claire

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the property and especially the rooms were fab!! however the surrounding area was not great! the fact there was no pool and a small bar surprised me it was a 5star but a lovely breakfast and beds were amazing. would stay again
1 nacht verbleven in februari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 25 feb 2024
Dear Claire,Thank you for sharing your experience with us! We're delighted to hear that you found our property and rooms to be fantastic. While the surrounding area may not have been what you expected, we're glad that you still had an overall delightful stay. Regarding the amenities, we appreciate your feedback on the pool and bar size. Nonetheless, we're pleased that you enjoyed our exceptional breakfast and found our beds incredibly comfortable. Your positive comments mean a lot to us, and we'd love to welcome you back for another stay in the future!Warm Regards,Hayley Kitchen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super stay
Super stay. 5/10 minute walk to most parts of the city centre. Parking is £25 a day, opposite the hotel.
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Guest Thank you for sharing your experience! We're pleased you enjoyed your stay and found our location convenient for exploring the city center. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Hayley Kitchen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just a brilliant hotel stay. Fabulous staff and very nice rooms. I just wish the hotel still did a fresh hot breakfast, rather than a help yourself buffet. Thats the only let down
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Guest,Thank you for your kind words! We're delighted you had a brilliant stay with us and enjoyed our wonderful staff and rooms. We understand your preference for a fresh hot breakfast and appreciate your feedback. We'll certainly take it into consideration as we aim to enhance our guest experience. We look forward to welcoming you back for another memorable stay soon!Warm regards,Hayley Kitchen

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear kevin,Thank you for the 10/10 rating! We're glad you had a wonderful experience. Can't wait to have you back!Warm regards,Hayley Kitchen

10/10 – Uitstekend

Christopher

1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Christopher,Thank you scoring us so highly! We're delighted you had a great experience. Looking forward to hosting you again!Warm regards,Hayley Kitchen

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Andrew,We appreciate the perfect rating! Delighted you had a fantastic time. See you again soon!Warm regards,Hayley Kitchen

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 21 mrt 2024
Dear Jason, Thank you very much for the five star review on your recent stay at The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Martin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Martin, Thank you for the perfect rating! We're thrilled you enjoyed your stay. We hope to welcome you back soon!Warm regards,Hayley Kitchen

10/10 – Uitstekend

Andy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel - Poor Breakfast
The hotel was perfectly situated for us - the greeting was very nice, we arrived early and managed to get into our rooms earlier than expected. Rooms very modern. The Breakfast was a disappointment, we opted for the buffet after being told it would take 40 mins to cook anything from the menu, the buffet was empty and the food that arrived wasn't warm. i raised this when we checked out this was acknowledged by the receptionist, i was told it was very busy. i will stay at this hotel again but wouldn't have the breakfast, within five minutes walk loads of eateries.
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Andy,Thank you for sharing your experience with us. We're delighted to hear that our hotel's location and the early check-in enhanced your stay. However, we're truly sorry to learn about your disappointing breakfast experience. Providing quality meals is important to us, and it's disheartening to hear that we fell short on this occasion. Your feedback is invaluable, and we will address this issue with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide a better dining experience in the future. Thank you for choosing our hotel!Warm regards,Hayley Kitchen

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great stay
Great hotel, perfect location for my needs. Very friendly and professional staff. Spotlessly clean room with good facilities…can’t fault it!
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Paul, Thank you for your fantastic review! We're thrilled to hear that that you enjoyed our convenient location. Providing friendly and professional service, along with spotlessly clean rooms and good facilities, is our priority, and we're delighted that our hotel met your needs perfectly.Warm regards,Hayley Kitchen

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel and restaurant. Expensive but you get what you pay for. A birthday treat
1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Andrew, Thank you for sharing your experience! We're delighted you enjoyed your birthday treat with us. We strive to offer exceptional service and cuisine worthy of celebration. Looking forward to welcoming you back for more memorable occasions in the future!Warm regards, Hayley Kitchen

8/10 – Goed

Hassam

1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Hassam,Thank you for taking the time to review your stay! We are overjoyed that you had a fantastic stay and hope to welcome you back again in the future.Warm regards,Hayley Kitchen

10/10 – Uitstekend

Nicholas

1 nacht verbleven in januari 2024
Reactie van Hayley Kitchen, Guest Experience Manager op 5 feb 2024
Dear Nicholas, Thank you very much for your wonderful feedback. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Melissa K

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luke at the front desk and Mo were fabulous - the staff was more than accommodative, helpful and welcoming. Would definitely stay there again.
5 nachten verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 6 feb 2024
Dear Melissa K,Thank you for your wonderful feedback! We're thrilled to hear that Luke and Mo provided you with exceptional service during your stay. Our team takes great pride in being accommodating, helpful, and welcoming to all our guests. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,Hayley Kitchen

10/10 – Uitstekend

hennah

1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 1 jan 2024
Dear hennah, Thank you very much for the five star review!We cannot wait to welcome you back soon.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant service, brilliant room, great location.
1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 31 dec 2023
Dear James, Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a pleasant experience, found the room brilliant, and enjoyed our great location.Creating positive and memorable experiences for our guests is our goal, and we're pleased to know that we met your expectations. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Everything excellent except the television didn’t work. We were compensated with free cocktails.
1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 24 dec 2023
Dear Guest, Thank you very much for the wonderful review!We apologise about your experience with the TV, our team are working hard to rectify this issue. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was great and concierge were incredibly helpful
1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 24 dec 2023
Dear Rachel, Thank you very much for the wonderful review!It's great to see you enjoyed every aspect of your stay. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Goed

Kevin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at the Lowry regularly for the past 20 years . However during the recent room refurbishments the Baths have now been taken out of the rooms and replaced with rainwater showers only . This is unfortunately a big disappointment to me as I used to love soaking in a Hot sunken bath .
1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 24 dec 2023
Dear Kevin, Thank you for being a loyal guest at The Lowry for the past 20 years, and we truly appreciate your feedback regarding the recent room refurbishments. Guest feedback is invaluable to us, and we take your comments seriously. We will certainly review this aspect of the room refurbishments.We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Martin

1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 24 dec 2023
Dear Martin, Thank you very much for the wonderful review!It's great to see you enjoyed every aspect of your stay. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Goed

Fiona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel but don’t bother with the breakfast
Lovely hotel and nice big room. Staff were very friendly and helpful. Breakfast is very mediocre for the standard of hotel. Ingredients seem a little cheap and no where near the best considering they charge £25. Just not up to the standard expected for such a luxurious hotel
1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 15 dec 2023
Dear Fiona, Thank you for taking the time to share your thoughts about your recent stay with us. We greatly appreciate your positive remarks about our lovely hotel, spacious rooms, and the friendly and helpful staff. Your feedback is important to us, and we are delighted to hear that you enjoyed these aspects of your visit.However, we sincerely apologise for falling short of your expectations with regard to the breakfast experience. We are committed to providing a luxurious and enjoyable stay for our guests, and it is disappointing to learn that the breakfast did not meet the high standards we aim to achieve.Your comments about the quality of ingredients are duly noted, and we will be sure to review and enhance our breakfast offerings to ensure they align with the luxurious experience our guests deserve.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Ahmad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay
4 nachten verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 16 dec 2023
Dear Ahmad, Thank you very much for the wonderful feedback. It's amazing to see you enjoyed every aspect of your stay. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

4/10 – Matig

Lisa

Negatief: Personeel en service
Wouldn’t stay again
Not worth the cost of the room, we tried twice to have a drink in the bar, first time they just ignored us and wouldn't take an order. The second time, they were to busy and just shrugged with “it’s not my fault” when I asked if there was anywhere I could get a drink and not the best when I’m staying in the hotel.
1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 16 dec 2023
Dear Lisa, I want to sincerely apologise for the disappointing experience you had during your stay at our hotel. It's disheartening to hear that you encountered challenges at the bar, and I appreciate you bringing this to our attention.The behavior you described is not reflective of the level of service we aim to provide, and I am truly sorry for any frustration or inconvenience caused. I understand the importance of a pleasant and responsive service, and it's clear that we fell short in this instance.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Mark

1 nacht verbleven in december 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 16 dec 2023
Dear Mark, Thank you very much for the wonderful feedback. It's amazing to see you enjoyed every aspect of your stay. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Philip

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My wife and I decided to treat ourselves with a stay at The Lowry. The price we paid was only about £70 more than more mundane city centre hotels. On arrival, we were really pleased when Reception said they were upgrading us from a Deluxe double room to an Executive room on the 5th floor with river view. The room was really spacious and all the facilities were top notch. Special mention to the concierge who helped with our bags. He was always pleasant and spoke to us on the several times we saw him during our stay.
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 16 dec 2023
Dear Philip, Thank you for choosing to stay at The Lowry and for sharing your delightful experience with us. We're thrilled to hear that you and your wife decided to treat yourselves and that you enjoyed an upgrade to an Executive room with a river view.Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Goed

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 26 nov 2023
Dear Christopher, Thank you very much for the wonderful review! We hope to see you again. Warm regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

ian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Helpful and friendly. Beautiful large rooms. I liked the view of the canal how long. Recommend if you can afford it. I got an off season rate that was good.
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 26 nov 2023
Dear ian, Thank you for choosing to stay with us, and for taking the time to share your positive experience! We are delighted to hear that you found our staff helpful and friendly.It's fantastic to know that you enjoyed the beautiful large rooms and appreciated the view of the canal. We're glad you had the opportunity to take advantage of the off-season rate and found it to be good value.Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you once again for your kind words, and we can't wait to see you again!Warm regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 17 nov 2023
Dear Bernard, Thank you very much for the wonderful feedback from your recent visit to The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 17 nov 2023
Dear Paul, Thank you very much for the wonderful feedback from your recent visit to The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Joanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, clean and spacious room and fantastic staff. Thankyou for making us feel so welcome
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 14 nov 2023
Dear Joanne,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Debra

1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 14 nov 2023
Dear Debra,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great stay at this premier hotel. Staff, service, room, breakfast - all first rate.
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 14 nov 2023
Dear Guest,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my absolute go to accommodation in Manchester - always a great experience where from the moment you arrive you are looked after as a valued customer alongside the luxury of the facilities to enable a comfortable enjoyable stay. It’s in the heart of Deansgate but very quiet too so easily accessible for the shops and nightlife
1 nacht verbleven in november 2023
Reactie van Hayley Kitchen, Guest Experience Manager op 14 nov 2023
Dear Rebecca,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager