Dear Guest, Mingalabar from Mandalay, Thank you very much for your choosing our hotel for your stay in Mandalay at this time. We are delighted that you have given us the chance to show our hospitality and the service. We look forward to welcome you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Allan, Mingalarbar, greetings from Mandalay, We are very delighted to read your positive comment on our property. We really appreciate your comment regarding our customer service. It is great to hear that you had a nice stay with us. Thank you once again for your review and we hope you and your family stay healthy in this very peculiar time. Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback with ten points rating. We are delighted that you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back again in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalarbar, greetings from Mandalay! Thank you very much for your positive review regarding your stayed with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort for your next stay with us! Kind Regards, Yin Wai Wai Lwin Guest Experience Manager

Dear Guest, Mingalarbar, greetings from Mandalay! We are very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us, we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort again in the future. Sincerely, Yin Wai Wai Lwin , Guest Experience Manager

Dear Guest, Mingalabar from Mandalay. Thank you for stayed with us. We are delight that you have given us a chance to show our hospitality and services. Please accept our apology for the lunch box which did not meet your satisfaction. Thank you once again for all of your comments. Kind regards, Yi Yi Win Duty Manager

Dear Guest, Mingalabar from Mandalay. Thank you for stayed with us. We are delight that you have given us a chance to show our hospitality and services. We hope your stayed with us at this time is memorable one. Thank you once again for sharing your stayed experience with us and other travelers. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the service. Meanwhile, we sincerely regret if any facilities and the service provided did not meet your fully expectations. Thank you for your comments about room and the bathroom as well as the air-conditioning, the Improvement on this matter will be part of our renovation plan. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Greetings from Mandalay. We are very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us and other travelers, we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort again in the future. Sincerely, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback with four points rating for us. We are delighted that you have given us the chance to show our hospitality and Mandalay friendly service. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you for taking the time to share your candid review with us. Your feedback will make an impact on our overall quality and performance of the hotel, since we strive daily for improvement in the quality of facilities and the services, we give to our valuable guests. We are indeed apologized for our hotel's property and condition overall that not meet your fully expectation. The improvement on this matter will be a part of our mid – term renovation. Thank you for being our guest and sharing your experiences with other travelers. We hope you will give us a chance to welcome you back to our hotel again in the future. Kind Regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the service. We are happy to hear you like our hotel environment and services from our staff, However, we are very much regret that we did not meet your fully expectations regarding our room. Improvement on this matter will be part of our mid-term renovation plan. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our property again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you very much for your review your stay at our hotel. We look forward to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Thank you for your stayed with us and we appreciate your feedback. Kind Regards, Yin Wai Wai Lwin Guest Experience Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback with very good rating for us. We are delighted that you have given us the chance to show our hospitality and the quality of service. We hope to be servicing you again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback with perfect rating for us. We are delighted that you have given us the chance to show our hospitality and the quality of service. Hope your stay with us at this time is memorable one. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar, greetings from Mandalay. We are very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us and other travelers, we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort again in the future. Sincerely, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your posting your feedback with four points rating for us. We are delighted that you have given us the chance to show our hospitality and the high quality of service. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear guest, Mingalabar from Mandalay. Thank you very much for your thorough feedback. We apologize that we have not met your full expectations. The described experiences are certainly not our standard and we promise you a detailed follow up and action plan with our IT team to improve the guest experience further on. We look forward to welcome you back again in the future. Best Regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for sharing your review of your recent stay with us and other travelers. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We are happy to hear you like our hotell. Meanwhile, we would like to express our sincerely apologise that our aircon facilities provided did not meet your fully expectations. Improvement on this matter is already included with our mid-term renovation plan. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our property again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for sharing your review and the scores. We hope you have enjoyable stayed with us. Meanwhile, we would like to express our sincere apologies for the hotel and facilities that we did not meet your fully expectation. Thank you once again for being our guest. We look forward to welcome you back to our hotel again. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback with perfect rating for us. Our management and staff are delighted that you have given us the chance to show our hospitality and the nature friendly service. We hope you have very enjoyable stay with us, and look forward to be servicing you again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback with five points rating for us. Our management and staff are delighted that you have given us the chance to show our hospitality and the nature friendly service. We hope you have very enjoyable stay with us, and look forward to be servicing you again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely regret about our restaurant price that did not meet your fully expectation, we will notify to concerned department for their consideration and improvement for future guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your stay with us and for sharing your experience with other travelers. We are happy to be received your positive comment with five points rating. At Mercure Mandalay Hill Resort, we do take pride in catering to our guests’ needs the best way we can. It is our highest goal to provide our guests magnifique and memorable moments. Thank you once again for given us the chance to show our hospitality and nature friendly service. We looking forward to welcome you back to our hotel again in the future. With kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your stay with us and for sharing your experience with other travelers. We are happy to be received your positive comment with 10 points rating. At Mercure Mandalay Hill Resort, we do take pride in catering to our guests’ needs the best way we can. It is our highest goal to provide our guests magnifique and memorable moments. Thank you once again for given us the chance to show our hospitality and nature friendly service. We looking forward to welcome you back to our hotel again in the future. With kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you for taking the time to share your candid review with us and other travelers. Your feedback will make an impact on our overall quality and performance of the hotel, since we strive daily for improvement in the quality of service, we give to our valuable guests. Very well noted regarding your comment about our hotel running old overall, we hope our hotel will be more sharing after mid – term renovation is completely done. Thank you for being our guest at this time. We hope to welcome you back to our resort again in the future. Kind Regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for the detailed and positive feedback with perfect rating. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. It is our highest goal to provide our guests magnifique and memorable moments. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for taking the time to share your review with us and other travelers. We appreciate your valuable feedback with perfect rating. Our Management and all staff would like to express our sincerely thank you for your choosing our hotel for your stay in Mandalay at this time. We look forward to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for choosing our hotel for your stay in Mandalay. We appreciate your positive feedback with very good rating. We hope your stay with us at this time will be a memorable one. We look forward to welcoming you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for choosing our hotel for your stay in Mandalay at this time. We are happy that you have given us a chance to show our hospitality and services. We appreciate your valuable feedback with five points rating. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel and happy to hear our service provided made your enjoyable stay at this time. We always take pride in catering to our guests’ needs the best way we can. We look forward to welcome you back again in the future. With kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for stayed with us. We are delight that you have given us a chance to show our hospitality and nature friendly services. We appreciate your valuable feedback with perfect rating. We will definitely share your feedback with our team. Thank you once again for sharing your stayed experience with us and other travelers. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for taking the time to share your review with us and other travelers. We are very delighted that you have given us the chance to show our hospitality and the nature friendly service. We appreciate your positive feedback with attractive rating. It is wonderful to read how much you enjoyed your stay with us at this time. It is our highest goal to provide our guests magnifique and memorable moments! Thank you once again for your candid comment about our hotel interior, the improvement on this matter will be part of our mid-term renovation plan. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback and perfect rating. We are delighted that you have given us the chance to show our hospitality and the high quality of service. Very happy to hear you like our hotel. It is our highest goal to provide our guests magnifique and memorable moments. Thank you once again for being our guest and for recommend us to other travelers. we hope to welcome you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service by our team. Very much appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely apologized for any services provided did not meet your fully expectation, we will notify to concerned department for their consideration and improvement. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely apologized for the room and facilities as well as the services provided did not meet your fully expectation, we will notify to concerned department for their consideration and improvement. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for choosing our hotel for your stay in Mandalay. We are delighted that you have given us the chance to show our hospitality and the service. Very much appreciate your positive comments with perfect rating. We look forward to welcoming you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the service. Meanwhile, we sincerely regret if any facilities and the service provided did not meet your fully expectations. Thank you for your comments about hotel that a bit to be modernize, Improvement on this matter will be part of our future renovation plan. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear guest, Mingalabar from Mandalay. We are happy to hear your impress with our facilities and the nature friendly service from our team. You basically summarized what we strive for. It is our highest goal to provide our guests magnifique and memorable moments. Thank you for sharing your very positive experiences with us and other travelers. We hope to welcome you back to our hotel again in the future. Best Regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for your stay with us and sharing your experience with other travelers. We are delight that you have given us a chance to show our hospitality and services. We hope to welcome you back again in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the service. However, we are very much regret that we did not meet your fully expectations regarding our room and decoration design. Improvement on this matter will be part of our mid-term renovation plan. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our property again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for giving us a feedback. We apologize if any facilities or services provided not having met your expectations. Should you have anything to highlight or suggestion, please do not hesitate to contact us direct. Your feedback will help us to improve our quality of service and we will share your comments with our team members according. Thank you once again for choosing our hotel for your stay in Mandalay. We wish you have a pleasant trips back home and we look forward to welcome you back to our hotel again. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is our highest goal to provide our guests magnifique and memorable moments! Thank you once again for your stay with us, we hope to welcoming you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest, Mingalabar from Mandalay. Thank you for giving a five scores rating for us. We hope your stayed with us at this time is every enjoyable. We look forward to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are ensure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you once again for choosing our hotel for your stay in Mandalay at this time. We look forward to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager