Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 19 van 114 beoordelingen" "
10 - Uitstekend
19
Gastenscore: 8 - Goed. 28 van 114 beoordelingen" "
8 - Goed
28
Gastenscore: 6 - Redelijk. 25 van 114 beoordelingen" "
6 - Redelijk
25
Gastenscore: 4 - Matig. 22 van 114 beoordelingen" "
4 - Matig
22
Gastenscore: 2 - Ontzettend slecht. 20 van 114 beoordelingen" "
2 - Ontzettend slecht
20
6,0/10
Netheid
6,0/10
Personeel en service
5,0/10
Voorzieningen
5,8/10
Staat van de accommodatie en faciliteiten
Beoordelingen
4/10 – Matig
Angelita
25 okt 2020
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Angelita
1 nacht verbleven in oktober 2020
2/10 – Ontzettend slecht
#NotHappy, New York
Zakenreiziger
23 okt 2020
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible place!! They don’t answer phone calls if you have a questions about check in time if you’re coming from the airport. Dirty! Don’t waste your money here. Go somewhere else who answers your call when you needed a important answer to your questions. No assistance. Just gauge your money.
#NotHappy
1 nacht verbleven in november 2019
4/10 – Matig
Geverifieerde reiziger
18 jul 2020
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
9 nachten verbleven in juli 2020
10/10 – Uitstekend
Geverifieerde reiziger
2 jul 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in juni 2020
2/10 – Ontzettend slecht
Jonathan
16 mrt 2020
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jonathan
5 nachten verbleven in maart 2020
4/10 – Matig
Jerome
Zakenreiziger
9 mrt 2020
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jerome
2 nachten verbleven in maart 2020
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
24 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
freebies and staff
Geverifieerde reiziger
1 nacht verbleven in februari 2020
2/10 – Ontzettend slecht
Geverifieerde reiziger
23 feb 2020
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cockroaches everywhere.. yyiiieeekkkss, so damn eeiiiw. bed sheets are not change and also the towels.
Geverifieerde reiziger
1 nacht verbleven in februari 2020
10/10 – Uitstekend
Ma. Lorena
Reisde met een groep
15 feb 2020
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ma. Lorena
1 nacht verbleven in februari 2020
6/10 – Redelijk
Jie
Reisde met familie
31 jan 2020
Positief: Personeel en service
Tv was not working properly and cockroach in my room. The staff are very nice and helpful.
Jie
4 nachten verbleven in januari 2020
10/10 – Uitstekend
Lina
Reisde met een groep
31 jan 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lina
2 nachten verbleven in januari 2020
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
22 jan 2020
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
4 nachten verbleven in januari 2020
4/10 – Matig
Shizel
8 jan 2020
Shizel
2 nachten verbleven in december 2019
8/10 – Goed
Geverifieerde reiziger
7 jan 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There's no soap and shampoo dispenser in the bathroom and the towels are rough and hard.
Geverifieerde reiziger
1 nacht verbleven in januari 2020
8/10 – Goed
Lopez
7 jan 2020
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lopez
1 nacht verbleven in januari 2020
8/10 – Goed
Maria Chayro
7 jan 2020
Maria Chayro
2 nachten verbleven in december 2019
4/10 – Matig
earl
5 jan 2020
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Been there a few times.. and they seem to not care to secure our bags ne moare... wanted to check out and leave my bad there and go and eat... and the grouchy one said no can do.. she said leave it with the guard outside.. not understand.. if the guard is responsible... why cant they be and leve the bag in a secure place.. when i checked in.. was there at 12 noon and asked to leave my bag... and go and eat.. it was ok.. by the clerk who was more professional... so went to eat and back at 2 and check in and all was ok... this is a very nice property cuz it is close to most eating and things to do area.. instead of winder acrosss edsa... on Benitz... but seems they need to look into some of what they do to their clients... who have stayed there more then 10 times.. but I guess ... some of them dont care and just looking to do what ever they deem is ok.. and no such thing as customer service...
earl
5 nachten verbleven in december 2019
4/10 – Matig
Jose
2 jan 2020
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jose
1 nacht verbleven in december 2019
4/10 – Matig
Geverifieerde reiziger
31 dec 2019
Negatief: Netheid, comfort kamer
This is our 3rd time booking here and the last room they gave us was a total disaster. There were cockroaches in the room and the entry card you used to open the door was broken, so we need to ask assistance every time we will go back to our room.
Geverifieerde reiziger
1 nacht verbleven in december 2019
10/10 – Uitstekend
Ma. Teresita
29 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ma. Teresita
2 nachten verbleven in december 2019
2/10 – Ontzettend slecht
Geverifieerde reiziger
26 dec 2019
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sink and drainage wasn't working well.
Geverifieerde reiziger
1 nacht verbleven in december 2019
6/10 – Redelijk
Geverifieerde reiziger
26 dec 2019
Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in december 2019
4/10 – Matig
Irene
Reisde met familie
24 dec 2019
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Irene
1 nacht verbleven in december 2019
8/10 – Goed
Ashleigh
20 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great stay. 😊
Ashleigh
1 nacht verbleven in december 2019
2/10 – Ontzettend slecht
Dianne, Makati
19 dec 2019
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely disgusting hotel room. Bed bugs. Dirty towels. Dirt on the walls. Asked if could change rooms because bed bugs were biting me all over my body, but reception did not allow it. Rude staff. Deplorable. Do not stay here.
Dianne
18 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 20 dec 2019
Dear Dianne
Thank you for taking the time to share your experience from your recent stay with us. It is with deep regret that your experience has made an unfavorable impression and hinders you to choose to come back with us. Please allow us to extend our sincere apologies for the inconvenience caused.
We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has prompted a review of our processes to ensure such incidents are prevented.
Once again, thank you for your feedback. We hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel.
8/10 – Goed
faustino ii
19 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok
Good
faustino ii
2 nachten verbleven in december 2019
Reactie van RedDoorz Philippines op 20 dec 2019
Dear faustino ii,
Thank you for your kind review regarding your recent stay!
See you on your next visit.
8/10 – Goed
Mary Ann
18 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mary Ann
2 nachten verbleven in december 2019
Reactie van RedDoorz Philippines op 20 dec 2019
Dear Mary Anne,
Thank you for giving us 8/10. We truly appreciate it.
see you on your next visit.
2/10 – Ontzettend slecht
Darlene
18 dec 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst so far
Unclean toilet ; incomplete hygiene kit; dirty looking towels; unpleasant smell of the room
Darlene
1 nacht verbleven in december 2019
Reactie van RedDoorz Philippines op 18 dec 2019
"Dear Darlene
Thank you for taking the time to share your experience from your recent stay with us. It is with deep regret that your experience have made an unfavorable impression and hinders you to choose to come back with us. Please allow us to extend our sincere apologies for the inconvenience caused.
We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has prompted a review of our processes to ensure such incidents are prevented.
Once again, thank you for your feedback. We hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel."
10/10 – Uitstekend
Geverifieerde reiziger
17 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lobby great ,wifi and floor in rooms needs upgrading
Geverifieerde reiziger
7 nachten verbleven in december 2019
Reactie van RedDoorz Philippines op 18 dec 2019
Dear Anonymous
Thank you for providing your feedback as this helps us to identify what needs further improvement for us to provide better services to our guests. This concern will be discussed with the management and action shall be taken for our improvement.
Thank you and we hope to see you soon again on your next visit.
6/10 – Redelijk
Geverifieerde reiziger
17 dec 2019
Negatief: Voorzieningen
Geverifieerde reiziger
3 nachten verbleven in december 2019
Reactie van RedDoorz Philippines op 18 dec 2019
Dear Anonymous
Thank you for rating your recent stay. We will be improving to provide better comfort and services for our guest.
We are looking forward to provide you improved services in the future.
10/10 – Uitstekend
Kristine
Reisde met een groep
11 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kristine
2 nachten verbleven in december 2019
Reactie van RedDoorz Philippines op 12 dec 2019
"Dear Kristine
Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."
4/10 – Matig
gérald
8 dec 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel très bas de gamme
Hotel très bruyant situé à côté d'une discothèque. La propriété n'est pas de mise dans cet hôtel. Les chambres sont beaucoup trop chères pour les prestations proposées. À éviter selon moi.
gérald
1 nacht verbleven in december 2019
Reactie van RedDoorz Philippines op 12 dec 2019
"Dear gérald
Thank you very much for taking the time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times.
Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
6/10 – Redelijk
Kimberly Esther
6 dec 2019
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Kimberly Esther
1 nacht verbleven in december 2019
Reactie van RedDoorz Philippines op 9 dec 2019
"Dear Kimberly Esther
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"
10/10 – Uitstekend
Geverifieerde reiziger
3 dec 2019
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 4 dec 2019
"Dear Anonymous
Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."
10/10 – Uitstekend
Geverifieerde reiziger
1 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great super fun!
Geverifieerde reiziger
2 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 4 dec 2019
"Dear Anonymous
Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."
4/10 – Matig
Nenita
30 nov 2019
Nenita
1 nacht verbleven in november 2019
10/10 – Uitstekend
Geverifieerde reiziger
30 nov 2019
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 4 dec 2019
"Dear Anonymous
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comment. We hope that you will consider us for your next trip"
2/10 – Ontzettend slecht
rose
Reisde met een groep
26 nov 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Im not satisfied. No family room available for my RESERVATION so they change it into two rooms but what they gave us was a room full of cockroaches and the other room has a not functioning door. Poor customer services. Smelly comfort room.
rose
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 26 nov 2019
"Dear rose
Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future.
Thank you for sharing your feedback which will help further improve our service. "
6/10 – Redelijk
Geverifieerde reiziger
Zakenreiziger
25 nov 2019
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Over all dissatisfied of the cleanliness and commodities.
Geverifieerde reiziger
3 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 26 nov 2019
"Dear Anonymous
Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future.
Thank you for sharing your feedback which will help further improve our service. "
8/10 – Goed
Chubby
Zakenreiziger
23 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chubby
2 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 26 nov 2019
"Dear Chubby
Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."
6/10 – Redelijk
Geverifieerde reiziger
23 nov 2019
Negatief: Personeel en service
Geverifieerde reiziger
2 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 26 nov 2019
"Dear Anonymous
Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future.
Thank you for sharing your feedback which will help further improve our service. "
2/10 – Ontzettend slecht
Ernesto
Reisde met familie
21 nov 2019
Negatief: Personeel en service, comfort kamer
It was a disgusting trip , I traveled 12 hours by land only to be accommodated by staff that are not accommodating and very unfriendly dispite the pleadings i made.
Ernesto
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 22 nov 2019
"Dear Ernesto
Thank you very much for taking the time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times.
Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
2/10 – Ontzettend slecht
Geverifieerde reiziger
Zakenreiziger
17 nov 2019
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was terrible service and the place was dirty
.i was not satisfied the place, it was dirty, bad servise, no toilet paper, the sink was clog.with water, the toilet bowl was dirty wont fluah, the shampoo bottle was empty, no soap, and has coack roats, and the phone was not working,we have to wait 2 hours before they check me in my room
Geverifieerde reiziger
2 nachten verbleven in november 2019
Reactie van RedDoorz Philippines op 20 nov 2019
"Dear Anonymous
Thank you very much for taking the time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times.
Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
10/10 – Uitstekend
Geverifieerde reiziger
17 nov 2019
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 20 nov 2019
"Dear Anonymous
Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep
17 nov 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A budget friendly hotel👍
We had great time staying even we just booked for a night stay, eventhough the smell the water drainage in the shower room is not good. just hope they will put coffe mugs and electric kettle in the room.
Great location and though the hotel is still under refurbishment, it’s clean and the hallway is spacious. It’s a super budget friendly hotel. Will book again in this hotel again👍👍👍
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 20 nov 2019
"Dear Anonymous
Thank you for taking the time to share your experience. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that your feedback is encouraging as we strive to provide our guests with a memorable experience. Once again, thank you and we look forward to welcoming you back soon. "
6/10 – Redelijk
mennel
17 nov 2019
Positief: Netheid, personeel en service en comfort kamer
without wifi
mennel
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 20 nov 2019
"Dear mennel
Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future.
Thank you for sharing your feedback which will help further improve our service. "
2/10 – Ontzettend slecht
Geverifieerde reiziger
Reisde met een groep
14 nov 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Coackroaches everywhere
Dirty room. Coackroaches everywhere
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van RedDoorz Philippines op 20 nov 2019
"Dear Anonymous
Thank you very much for taking the time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times.
Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
6/10 – Redelijk
Geverifieerde reiziger
Reisde met familie
11 nov 2019
Negatief: Personeel en service
As an HRM graduate and a hotel years, and as an employee before in 5 star hotel and I worked in International cruiseship.Basically,the guest must not always call the attention for incomplete anemities,make sure before check in of the guest it must in order and clean..The room attendant must report all the defective anemities like shower holder(as what we experienced)so that the supervisor is aware of what should be fixed.The garbage bin must always have a garbage bag.Must have a socket for chargers etc.And please don't forget to provide compimentary amenities..Thank you
Geverifieerde reiziger
3 nachten verbleven in september 2019
Reactie van RedDoorz Philippines op 20 nov 2019
"Dear Anonymous
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"
6/10 – Redelijk
Geverifieerde reiziger
2 nov 2019
Nothing good to talk about.
Same old, same old. No improvements. Facilities are close to dilapidation.
Geverifieerde reiziger
2 nachten verbleven in oktober 2019
Reactie van RedDoorz Philippines op 6 nov 2019
"Dear Anonymous
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"
2/10 – Ontzettend slecht
Geverifieerde reiziger
2 nov 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
"Dear Anonymous
Thank you very much for taking time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times.
Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."