Dear Jon,We apologize for any inconvenience you experienced during your stay. We strive to provide our guests with exceptional service, and your feedback serves as an opportunity for us to improve. We hope to be able to serve you better in the future.

Dear Jean Claude, Thank you for choosing to stay with us at Solaire Resort. We hope you enjoyed your time here and we look forward to welcoming you back in the future! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Richard, Your comfort and satisfaction are of the utmost importance to us and we are committed to making things right. Please accept our sincerest apologies and know that we are dedicated to regaining your trust and confidence in our hotel. We are implementing strict security guidelines in terms of handling sharp or pointed object however, the management are taking steps to ensure that this will not cause any inconvenience during your stay with us. Thank you for bringing this to our attention and we hope to have the opportunity to serve you better. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Vhince Joy, Please know that we take your concerns seriously and we are committed to making things right. We understand the importance of positive experience and we would like to extend our sincerest apologies for any disappointment or frustration you may have experienced during your time with us. Once again, we apologize for any inconvenience you experienced and thank you for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with exceptional experience you deserve. Sincerely, Margaret Lumanog

Dear Ms. Corazon, thank you for your continous patronage. We are glad that we have met your expectations once again and assure you that the highest level of service will be provided to you in every visit. Your feedback about the shuttle service to MOA will be considered in the future.

Dear Youngsun, Thank you for your wonderful rating of us. We look forward to your future visit to ensure another seamless and enjoyable experience.

Dear Mr. Matt,Thank you for your wonderful rating of us. We are glad that we were able to meet your expectations during the stay and we are already looking forward to your return.

Dear Ms Isabelita, We are committed to meeting the needs of our guests and continuously strive to enhance the guest experience. The retail shop is open from 11am to 12 midnight. Your feedback is crucial to us and we appreciate you bringing this matter to our attention. Rest assured that we will take note of your comment for future consideration and review. Thank you. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Richelda, Our priority is to surpass your expectations with every aspect of your stay and we value your feedback. We appreciate you sharing your experiences with us.We are committed to making things right and ensuring that your future visits are nothing short and exceptional. Thank you and please do not hesitate to get in touch with us should you wish to discuss any concerns from your recent stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Paola Mae,Your decision to stay with us is greatly appreciated. We are delighted that you chose Solaire Resort for your accommodation needs. We sincerely hope that your experience with us exceeded your expectations and we are thrilled to welcome you back on your next visit. Sincerely, Margaret Lumanog Manager. Sky Tower Front Office

Dear Ms. Gina, thank you very much for your wonderful rating! We look forward to serving you again in the near future

Dear Mr. Manabat,On behalf of the entire team, I would like to extend our heartfelt gratitude for choosing to stay with us. We trust that you had a pleasant and comfortable stay, and we hope that our attentive service and accommodation met your expectations. Nevertheless, we have taken note of your feedback about the bystanders and improper clothing attires you have observed around the Casino. Rest assured that we are going to investigate and will look for ways to improve these areas as you only deserve the best Solaire luxury experience every time. Again, thank you for your feedback. We look forward to seeing you again soon!Christine - Sky Tower Front Office Asst. Manager

Dear Mr Fernando, Thank you so much for taking the time to leave us a good review. We are delighted to hear that you enjoyed your stay with us and that we were able to exceed your expectations. We look forward to welcoming you back soon for another memorable stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Jesus, We sincerely apologize for the shortcomings you experienced during your stay at our hotel. It deeply concerns us that our pool location and elevator conditions did not meet your expectations, and we understand the inconvenience this may have caused. Additionally, we regret that our breakfast buffet staff did not provide the level of attentiveness you deserve; please rest assured that we will address this issue internally to ensure improved service moving forward.Regarding the room quality and value for the cost, we apologize that it did not meet your expectations. We strive to provide exceptional accommodations, and we regret that we fell short in this regard during your visit. Your feedback is invaluable to us, and we will take it into careful consideration as we continuously strive to enhance our guests' experiences.We appreciate you bringing these matters to our attention, and we sincerely apologize for any disappointment or inconvenience you encountered. Should you decide to stay with us again in the future, we hope for the opportunity to exceed your expectations and restore your confidence in our hotel. If there is anything further we can do to address your concerns, please do not hesitate to reach out. Thank you for your feedback, and we hope to have the chance to welcome you back for a more enjoyable experience.Sincerely, Margaret LumanogManager, Sky Tower Front Office

Dear Ms. Mary, Thank you very much for your wonderful rating. We trust that you had the best experience during your recent visit and we look forward to having you again in the future!

Dear Mr Richard, Thank you for taking the time to share your positive experience with us! We're delighted that you enjoyed your stay. Your feedback means the world to us and we can't wait to host you again in the future! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Yoshiyuki, Thank you for choosing to stay with us at Solaire Resort. We hope that you had a wonderful experience during your time here. Your presence was truly appreciated, and we look forward to welcoming you back in the future. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Hiroyuki, We hope you had a wonderful stay with us. We strive to provide exceptional service at all times as your satisfaction is our top priority. Thank you for choosing Solaire Resort and we look forward to welcoming you back soon! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Giana, Thank you for a stellar rating! We are glad to hear that you had a great experience during your stay. We hope to have the pleasure of welcoming you back soon for another memorable stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Doras, We're overjoyed to hear that you had a fantastic time at our hotel. Thank you for sharing your positive experience with us. We look forward to serving you again soon. Sincerely Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Lucille, Your detailed feedback not only encourages us but also helps other travelers make informed decisions when choosing accommodations. We are grateful for your time and effort in sharing your positive experience with the world.We genuinely value your patronage and look forward to welcoming you back to Solaire Resort in the near future.Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Lucille, Reflecting on your recent stay with us, we couldn't help but notice the positive energy you brought to our establishment. Your presence was a delight, and it's clear that you made a lasting impression on our team. Thank you for choosing to stay with us and for the positive impact you had on our atmosphere. We hope to hope to welcome you back soon for another memorable experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Ruth, Thank you for staying with us and we hope you've had a wonderful experience. Your rating is invaluable to us and its strive us for excellence everyday. We can't wait to welcome you back for another memorable stay! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Lalaine, It brings us immense joy to know that your experience at Solaire Resort exceeded your expectations. Providing exceptional service and creating memorable experiences for our guests is at the core of everything we do, and your feedback reaffirms that we are on the right path. Once again, thank you for choosing Solaire Resort. Your satisfaction is our utmost priority, and we are honored to have had the opportunity to host you.Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Delilah, Thank you very much for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Solaire Resort. Your kind words mean a lot to our team and we are delighted that we are able to meet your expectations. We look forward to welcoming you back for another memorable experience in the future. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Donnie, Your stay with us was truly appreciated! We're grateful for the opportunity to serve you and hope your time here was exceptional. We hope that your experience was memorable, and we eagerly await the chance to welcome you back. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Verna, Your kind words truly warmed our hearts and reaffirmed our commitment to providing exceptional service to all guests. We are incredibly grateful for your support, and we are happy to know that you enjoyed your stay with us. Thank you once again for choosing to stay at Solaire Resort and for taking time to share your experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Shaun, It was truly a pleasure to have you as our guest and we are delighted to know that your experience with us met your expectations. Your feedback not only encourages us to continue delivering the highest standards of hospitality but also helps us identify areas where we can further improve. We are incredibly grateful for your support and we look forward to welcoming you back in the near future here at Solaire Resort. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Wendy, Your rating holds immense value to us and serves as a testament to the unwavering commitment of our entire team to deliver exceptional hospitality experiences. This fuels our motivation to continuously elevate our standards of service. We are deeply appreciative of your support and look forward to the pleasure of hosting you again. Sincerely, Margaret LumanogManager, Sky Tower Front Office

Dear Mr Mark, Thank you so much for the positive comments. We highly appreciate your support and we are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We will really look forward to your next visit. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

Dear Mr Michael, Thank you so much for the positive comments. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us. Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

Dear Mr Christopher, I would like to extend our deepest gratitude for taking the time to rate your recent stay with us. This is truly rewarding to that we were able to make your stay memorable. We strive to create a home away from home for our guests and this reaffirms that we are on the right track. We sincerely appreciate your patronage and support. Thank you. Sincerely, Margaret LumanogManager, Sky Tower Front Office

Dear Mr Chris, Your heartwarming comments have truly made our day! We are delighted to hear that you enjoyed your stay with us. Your feedback motivates us to continue delivering exceptional service to all our guests. Thank you once again for your generous review. We eagerly anticipate the opportunity to welcome you back for another fantastic stay!Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Mercado, Thank you for your feedback. We truly value your concern for our guests' comfort and well-being. With regards to the ventilation of our public spaces, we are continuously exploring ways to enhance the overall experience for all patrons as we strive to create a welcoming environment for everyone. We appreciate your valuable input and look forward to welcoming you back soon. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Victor, We wanted to take a moment to extend our sincerest appreciation for choosing to stay with us at Solaire Resort. Your satisfaction is our utmost priority and we hope your time with us is filled with comfort and delight. We look forward to the pleasure of welcoming you back for another unforgettable experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Virgil,Thank you so much for the perfect rating. We really appreciate your stay and sharing the word about us. We are happy to know that we've been helpful to you during your stay. Please know that we will continue to strive and maintain good customer support. We look forward to hosting you soon! Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office

Dear Mr Ricardo,Thank you for taking the time to rate our hotel with a perfect score. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations as usual. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Sincerely,Grace De JoyaSky Tower - Asst Front Office Manager

Dear Sir Arnold, Thank you sincerely for taking the time to provide us with your positive rating following your recent stay at Solaire Resort. We are thrilled to hear that your experience met our expectations. We appreciate your choice in staying with us and hope to have a pleasure of welcoming you back for another delightful experience in the future. Regards, Margaret Lumanog Manager, Sky Tower Front Office

Dear Elizabeth, Your satisfaction is our utmost priority, and we are delighted to hear that your experience met your expectations. We hope that you enjoyed the comfort and amenities we strive to provide. Thank you once again for choosing Solaire Resort and we are looking forward in welcoming you back for another memorable stay. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Gary, I sincerely apologized for the less than ideal dining experience you encountered during your recent stay at Solaire Resort. Your feedback is crucial to us and we want to assure you that we take your concerns seriously. Your satisfaction is of utmost importance to us and we appreciate your patience and understanding. We apologize for falling short of your expectations. We value your patronage and we hope for an opportunity to serve you better in the future. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Nathan,I appreciate your positive rating on our hotel. We do take pride in catering to our guests’ needs the best way we can. We do hope to be of service to you once again when you visit Manila.Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

Dear Mr John, We are absolutely thrilled to receive your glowing rating! This serves as a tremendous source of motivation for our team. It was our pleasure to ensure your stay was memorable and comfortable. Thank you very much and we look forward to welcoming you back for another exceptional stay in the future. Margaret Lumanog Manager, Sky Tower Front Office

Dear Lyren,Thank you for your positive rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Please do not hesitate to reach us if there is anything we can help you with.Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

Dear Ms Aurelia, Thank you for taking a moment to share your rating for Solaire Resort. We’re glad to know that you were pleased with our property and services. We hope you’ll visit us again soon and hoping to be able to personally welcome you as well. Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

Dear Mr Ahmed, Thank you so much for your perfect rating. We are delighted to know that you had a positive experience with us here in Solaire Resort. We hope you’ll visit us again soon. Sincerely,Grace De JoyaSky Tower Front Office - Asst Manager

Dear Ms Elizabeth, We wanted to take a moment to express our sincere appreciation for choosing to stay with us at Solaire Resort. We hope that your experience was nothing short of exceptional. Thank you for allowing us the opportunity to serve you and we look forward to welcoming you back soon. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Ms Gracelyn, Your recent stay at Solaire Resort brought us immense joy. Your choice to make our hotel a part of your journey is deeply appreciated. We trust that your time with us was filled with comfort and memorable moments. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Baek, On behalf of Solaire Resort, I would like to express my sincere apologies for the experience that led to your recent low rating. Your feedback is valuable to us and we deeply regret that we fell short of meeting your expectations. Please know that we take concerns seriously and we would greatly appreciate an opportunity to discuss your stay in more detail to gain a better understanding of the specific concern that you would want us to improve on. We look forward to the possibility of providing you with the exceptional experience you rightfully deserve. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office

Dear Mr Ricardo, Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again this year.Hoping to personally welcome you on your next stay. Sincerely,Grace De JoyaAsst Manager - Sky Tower Front Office