Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 940 van 1621 beoordelingen" "
10 - Uitstekend
940
Gastenscore: 8 - Goed. 437 van 1621 beoordelingen" "
8 - Goed
437
Gastenscore: 6 - Redelijk. 159 van 1621 beoordelingen" "
6 - Redelijk
159
Gastenscore: 4 - Matig. 45 van 1621 beoordelingen" "
4 - Matig
45
Gastenscore: 2 - Ontzettend slecht. 40 van 1621 beoordelingen" "
2 - Ontzettend slecht
40
8,6/10
Netheid
9,2/10
Personeel en service
8,2/10
Voorzieningen
8,2/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Nicolaas
Reisde met familie
22 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nvt
Nicolaas
3 nachten verbleven in februari 2024
Reactie van Farid op 23 feb 2024
Dear Nicolaas,I would like to thank you for making us your choice of accommodation and for taking the time to give us a positive rating! This is sincerely appreciated. It was our pleasure to be of service to you and we look forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
Richard
Reisde met partner
14 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel op loopafstand van de mall of Asia
Richard
2 nachten verbleven in januari 2024
Reactie van THHM op 15 jan 2024
Dear Richard, Thank you for taking the time to give us a 4-star review. We look forward to welcoming you back in the future and making your next stay even more memorable.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Wiebke
21 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice and good location
A bit older hotel, but super friendly staff. The rooms could use a bit updating but they are absolutely clean. Varied breakfast, small but nice pool. We also loved the atmosphere in the hotel.
Try to book a Millennium Club room, then you are on the 9th floor and have a separate checkin and access to the lounge.
The hotel is located at walking distance of the Mall of Asia. They also offer a free shuttle at stipulated times.
The distance to the airport is also a pro.
Wiebke
4 nachten verbleven in november 2023
Reactie van Farid op 21 nov 2023
Dear Wiebke,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you.On another note, your may be pleased to know that we are renovating our rooms by early next year.Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
10/10 – Uitstekend
jorge
6 mei 2024
Safe
jorge
4 nachten verbleven in mei 2024
Reactie van Farid op 6 mei 2024
Dear Jorge,Thank you for leaving our business with a 5 star rating.We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Ernesto
5 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to all commercial area
Ernesto
2 nachten verbleven in april 2024
Reactie van Farid op 6 mei 2024
Dear Ernesto,Your kind words truly made our day!We are thrilled to hear that you had such a positive experience during your stay at The Heritage Hotel Manila. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Rene
Reisde met partner
5 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything and everyone is great here! Thank you for the hospitality!
Rene
1 nacht verbleven in mei 2024
Reactie van Farid op 5 mei 2024
Dear Rene,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Macoy
4 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice quite.hotel
Macoy
2 nachten verbleven in april 2024
Reactie van Farid op 5 mei 2024
Dear Macoy,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
Len B
Reisde met partner
4 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Heritage was very welcoming. Great staff! So friendly. I would definitely stay here again!
Len B
10 nachten verbleven in april 2024
Reactie van Farid op 5 mei 2024
Dear Len,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Peter
4 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great first impression of my first time in the Philippines
Peter
3 nachten verbleven in mei 2024
Reactie van Farid op 5 mei 2024
Dear Peter,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
Lorna
4 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lorna
1 nacht verbleven in maart 2024
Reactie van Farid op 5 mei 2024
Dear Lorna,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Yuichiro
3 mei 2024
Positief: Netheid, personeel en service en voorzieningen
Dear Yuichiro,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Scott
2 mei 2024
Positief: Netheid, personeel en service
Scott
1 nacht verbleven in april 2024
Reactie van Farid op 5 mei 2024
Dear Scott,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Scott
Reisde met partner
2 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff is always friendly and helpful that’s why I always stay there when in Manila
Scott
1 nacht verbleven in mei 2024
Reactie van Farid op 5 mei 2024
Dear Scott,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Sharon
2 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always enjoy staying at your hotel - pleasant staff, nice hotel and excellent service
Sharon
1 nacht verbleven in mei 2024
Reactie van Farid op 2 mei 2024
Dear Sharon,We are writing to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
KELLY
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff!
KELLY
1 nacht verbleven in april 2024
Reactie van Farid op 2 mei 2024
Dear Kelly,We are writing to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Remegia
Reisde met partner
30 apr 2024
Positief: Staat van de accommodatie en faciliteiten
The bathrooms need improvement! Sorry 😕
Remegia
2 nachten verbleven in april 2024
Reactie van Farid op 1 mei 2024
Dear Remegia, We wanted to take a moment to express our heartfelt gratitude for the 5-star rating you left for us. On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Once more, thank you for your generous rating We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
Manuel
Reisde met een groep
29 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Location andrestful
Manuel
1 nacht verbleven in april 2024
Reactie van Farid op 30 apr 2024
Dear Manuel,We are very thankful for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Anthony, Weno Chuuk
Reisde met familie
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk clerks very friendly
Anthony
3 nachten verbleven in april 2024
Reactie van Farid op 29 apr 2024
Dear Anthony,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Aurora
28 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the buffet friendliness of the staff
Aurora
2 nachten verbleven in april 2024
Reactie van Farid op 29 apr 2024
Dear Aurora,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Aurora
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People are helpful and food are good
Aurora
2 nachten verbleven in april 2024
Reactie van Farid op 29 apr 2024
Dear Aurora,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
8/10 – Goed
Michael P.
Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property clean and in good condition
Michael P.
2 nachten verbleven in april 2024
Reactie van Farid op 29 apr 2024
Dear Michael,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
6/10 – Redelijk
HILARIO
28 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Air conditioning can be better
HILARIO
1 nacht verbleven in april 2024
Reactie van Farid op 28 apr 2024
Dear Hilario,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. And thank you for the 3-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
ali
26 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ali
1 nacht verbleven in maart 2024
Reactie van Farid op 28 apr 2024
Dear Ali,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. And thank you for the 5-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
TAKASHI
Zakenreiziger
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always use this hotel as my regular lodging when doing business in Manila.
The staff and I have become friends and have enjoyed a comfortable stay.
TAKASHI
2 nachten verbleven in april 2024
Reactie van Farid op 24 apr 2024
Dear Takashi,We wanted to take a moment to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest once again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Keitaro
22 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Keitaro
1 nacht verbleven in april 2024
Reactie van Farid op 23 apr 2024
Dear Keitaro,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Froilan
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hospitable and friendly staff from start to finish. Facility is clean and awesome quality customer service provided. Thank you.
Froilan
1 nacht verbleven in april 2024
Reactie van Farid op 22 apr 2024
Dear Froilan,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Clinton, Santa Rita GU
20 apr 2024
Convenient to Mall of Asia
Clinton
1 nacht verbleven in april 2024
Reactie van Farid op 21 apr 2024
Dear Clinton,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Randy
20 apr 2024
Positief: Netheid
Randy
3 nachten verbleven in april 2024
Reactie van Farid op 21 apr 2024
Dear Randy,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
6/10 – Redelijk
imee
Reisde met familie en kleine kinderen
19 apr 2024
It is far from the convenient stores and restau
imee
2 nachten verbleven in maart 2024
Reactie van Farid op 20 apr 2024
Dear Imee,Thank you for leaving our business with a 3 star rating!We look forward to your next visit.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Takashi, Shibuya
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
良かったです。
Takashi
3 nachten verbleven in april 2024
Reactie van Farid op 18 apr 2024
Dear Takashi,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Ban, GARDEN GROVE
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is friendly
Ban
3 nachten verbleven in april 2024
Reactie van Farid op 18 apr 2024
Dear Ban,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
10/10 – Uitstekend
elmer
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
elmer
1 nacht verbleven in april 2024
Reactie van Farid op 18 apr 2024
Dear Elmer,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
6/10 – Redelijk
Rechel
17 apr 2024
Rechel
1 nacht verbleven in april 2024
Reactie van Farid op 18 apr 2024
Dear Rechel,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
10/10 – Uitstekend
Paul
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and staff was very helpful
Paul
2 nachten verbleven in april 2024
Reactie van Farid op 17 apr 2024
Dear Paul,Thank you for taking the time to share your experience with us and for giving us a 5-star review. We are delighted to hear that you had an excellent stay and that we met your expectations.Your feedback is incredibly valuable to us, as it helps us continue to provide exceptional service to our guests. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Shelley
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed at the Heritage hotel for one night and I could not fault it! The staff were so friendly and helpful, dinner and breakfast were both great and our room was clean and comfortable!
Will absolutely stay again at my next layover in Manila
Shelley
1 nacht verbleven in april 2024
Reactie van Farid op 17 apr 2024
Dear Shelley,Thank you for taking the time to share your experience with us and for giving us a 5-star review. We are delighted to hear that you had an excellent stay and that we met your expectations.Your feedback is incredibly valuable to us, as it helps us continue to provide exceptional service to our guests. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Noel
Reisde met partner
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are helpful
Noel
10 nachten verbleven in april 2024
Reactie van Farid op 17 apr 2024
Dear Noel,Thank you for taking the time to share your experience with us and for giving a 5-star review. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila
8/10 – Goed
Marilou, S SAN FRAN
Reisde met een groep
15 apr 2024
Positief: Netheid, personeel en service
Average accomodation.
Marilou
3 nachten verbleven in maart 2024
Reactie van Farid op 15 apr 2024
Dear Marilou,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
6/10 – Redelijk
Maria
Reisde met familie
14 apr 2024
Positief: Personeel en service
No bidet
Maria
1 nacht verbleven in april 2024
Reactie van Farid op 15 apr 2024
Dear Maria,Thank you for leaving our business with a 3 star rating.You will be pleased to know that our guest rooms will undergo refurbishment this year. And this will include installing bidets in the bathroom.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Rosalil
14 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I got a room for my wife and our son while in Manila. My 1 year old son had fever. At 1am the receptionist had staff nurse go check my son. In the morning they followed up and checked him. My wife boasted about how clean it was and how great the services was.
Rosalil
1 nacht verbleven in april 2024
Reactie van Farid op 15 apr 2024
Dear Rosalil,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
marc, renton
13 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very kind and knowledgeable, but also safe environment and clean
From the housekeepers all the way to the front desk staff, they’re always professional and kind
marc
2 nachten verbleven in april 2024
Reactie van Farid op 14 apr 2024
Dear Marc,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
marc, renton
Zakenreiziger
13 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff is really kind and supportive, but most of all enthusiastic and professional
This property is clean and in a great location
marc
3 nachten verbleven in april 2024
Reactie van Farid op 14 apr 2024
Dear Marc,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Ricardo
13 apr 2024
Positief: Personeel en service
Staff service was excellent. Everyone was so courteous and very professional. My personal observation based on the room given to us need some upgrade like the bathroom paint, cover on shower knob falls apart. We were on the street side so you can hear the traffic sounds. Other than that, it was a pleasant stay and we felt safe.
Ricardo
2 nachten verbleven in april 2024
Reactie van Farid op 14 apr 2024
Dear Ricardo,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much.On another note, you will be pleased to know that we are refurbishing our guest rooms this year.Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
HIROMI
11 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
良い
HIROMI
4 nachten verbleven in april 2024
Reactie van Farid op 25 apr 2024
Dear Hiromi,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We hope to make your next visit just as positive.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Nieves
Reisde met familie
11 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are helpful, Jane and Hermin are awesome and excellent for their costumer service, foods are good and all their staff at the restaurant, cafe and lounge are helpful, friendly and they are the best
Nieves
1 nacht verbleven in april 2024
Reactie van Farid op 11 apr 2024
Dear Nieves,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 5 star rating! This is sincerely appreciated!This continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving.Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
RODERICK
11 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The access to the Millenium Club Lounge was great. The staff (Hermin and Jane) were very friendly and helpful. There was just a small problem at check in, I had to switch rooms a few times.
The hotel could use updating and renovation
RODERICK
3 nachten verbleven in april 2024
Reactie van Farid op 11 apr 2024
Dear Roderick,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 4 star rating! This is sincerely appreciated!On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Looking forward to your next visit.Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
Terence
10 apr 2024
Terence
1 nacht verbleven in april 2024
Reactie van Farid op 1 mei 2024
Dear Terence,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Once more, thank you for your generous rating We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
Andres
Reisde met partner
9 apr 2024
Positief: Netheid, personeel en service en voorzieningen
The staff was lovely. The hotel's restaurant was pretty good but more vegetarian options would've been nice (dinner)
The room was a bit ran down and we booked a luxury one... it wasnt in my opinion.
The windows dont cancel the noise from the traffic. The hotel is on a main road and it was very noisy.
Andres
2 nachten verbleven in april 2024
Reactie van Farid op 10 apr 2024
Dear Andres,Thank you for leaving our business with a 4-star rating! This is very much appreciated!On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
6/10 – Redelijk
Vivian
Reisde met familie
8 apr 2024
Positief: Personeel en service
The washroom smell and the shower curtain
Vivian
3 nachten verbleven in april 2024
Reactie van Farid op 10 apr 2024
Dear Vivian,Thank you for taking the time to send a review following your recent stay with us.I have already instructed our Housekeeping to check on the room assigned to you. And that necessary rectifications will be done asap.I apologize for any inconvenience. And I hope we can have another opportunity to welcome you back and better serve you.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
10/10 – Uitstekend
RAQUEL
Reisde met familie
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like that the hotel is very close to the International Airport. That is one of the selling point for us. Although the hotel is older, it is being maintained well. The staff are friendly and helpful. We will definitely would use them again in the future travels.
RAQUEL
1 nacht verbleven in maart 2024
Reactie van Farid op 10 apr 2024
Dear Raquel,Thank you for leaving our business with a 4-star rating! This is very much appreciated!We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
8/10 – Goed
Manong
8 apr 2024
Manong
3 nachten verbleven in april 2024
Reactie van Farid op 29 apr 2024
Dear Manong,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila