2/10
Hotel was closed upon arrival !
I made a booking the same evening, got confirmation ( Hotels.com-bevestigingsnummer 141885042468) and full amount of 170€ was prepaid.
Unfortunately when I arrived on location the hotel seemed simply empty.... annual leave... who knows... on the phone (+3903761376536) nobody was responding neither.
Hard to understand that bookings are accepted and confirmed, payments are done when the hotel seems not to be operational.
Had to search for other hotel, parking ,etc. + bearing extra costs and spending precious time...
Please arrange asap full refund before I even get more angry.
Frank
1 nacht verbleven in september 2017