Both receptionists, Clarissa and Nicole, were exceptionally helpful. Other than this, I struggle to find anything positive about this hotel for the following reasons: The bathroom was far too small and grubby. Placing the new toilet roll on top of the toilet brush is not anyone’s idea of standard sanitation. The toiletries provided included shower gel and body lotion but no shampoo. The shower pressure was not stable and the wall mounted hairdryer did not feel safe to use. The bathroom sink was blocked. Both girls doubled as receptionist and waiting staff at breakfast, likely to lead to logistic issues and delays if you have an early train to catch needing to check out at breakfast time. The hotel details on Expedia indicated a room safe was available but it turned out that none of the rooms had electronic safe. Unfortunately, there was no safe deposit box in reception either. A discussion with the owner based on what we had booed on Expedia and what we were getting, wasted a good half hour.It was disappointing to be told by the owner that she was not responsible for what was stated on Expedia and that given our expectations perhaps we should have considered staying elsewhere. This did not give me a perception of the owner being service oriented and further discussions would have been fruitless. Overall, and despite the two young ladies’ efforts, I would not stay here again and the price of 126 euro per night was not justified for what the hotel is offering.
