I'll preface to say a bad storm went through not long ago and the whole area was hit hard. So there was re-construction going on. Thankfully, work was done during the day when most people would be out anyway. Sadly, the room wasn't cleaned well, we started with half a toilet paper roll with no backup roll. We didn't even have a roll holder, just a rusty nail in it's place. Things we expected but were not provided: We had zero room service- we even had to take our dirty towels to the desk to ask for clean ones and a new trash bag. The floors were gross when we got there and only made worse since they weren't cleaned and we had no way to clean them. Zero coffee even though it says they have it fresh daily. The pool is broken- this is due to the storm, however we weren't told about this and it was the whole reason we were staying there. We had a non-smoking room, but someone in a nearby room was smoking and it kept coming through the bathroom vents. Pros- there were NO BUGS outside of the usual Florida residents and you can tell they treat for any that try to come in. The mattresses were comfy and the sheets were clean. The people were all super nice and helpful when we interacted with them. Would I stay there again? Probably not, even with the post storm clean up, the issues we had were mostly NOT stemming from that.