Receptie
Beschikbaarheid controleren

Beoordelingen van Courtyard by Marriott Boston Marlborough

3 out of 5
Courtyard by Marriott Boston Marlborough
75 Felton St, Marlborough, MA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 475 van 923 beoordelingen" "
Gastenscore: 8 - Goed. 308 van 923 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 923 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 923 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 923 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Giuseppina

Positief: Personeel en service
1 nacht verbleven in april 2024

8/10 – Goed

Dianne

Reisde met familie
Property under construction and no hot water for shower
1 nacht verbleven in april 2024
Reactie van April op 29 apr 2024
Thank you for your feedback on your recent stay, I do sincerely apologize for not having hot water, we are looking into this further and hope you will consider staying at the Courtyard next time you're in the area.

10/10 – Uitstekend

Rudi

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Even tho it was under construction the pool was open and the rooms where comfortable and well maintained
1 nacht verbleven in april 2024
Reactie van April Lee op 29 apr 2024
Thank you for your feedback on your recent stay. We hope to see you again soon so you can see our completed renovations..

4/10 – Matig

Jeremy

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel was under construction. It was messy, confusing for check in. There was not an on site restaurant as advertised, due to the construction, nor was there an included breakfast as we paid for, nor were the fitness facilities available. Also we paid for a room with a king and fold out bed. What we got was a small king room with no other bed option. The front desk said that was all they had available. Again, not what I paid for. They did send a cot, but not what we were expecting when we booked through Expedia. In all honesty I feel Expedia should have informed us of these conditions. We would not have booked this hotel. I feel we are due a refund of at least half,due to this severe inconvenience and added cost for breakfast, and very uncomfortable conditions! Thank you!
1 nacht verbleven in april 2024

8/10 – Goed

Bryan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Allows for access to netflix on tv No forks or spoon in room
1 nacht verbleven in april 2024
Reactie van April op 11 apr 2024
Thank you for your feedback on your recent stay, our rooms do not have forks or spoons in the room, but our front desk has these items available when requested,

10/10 – Uitstekend

Rebecca

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
We didn’t know that the property was under construction, the room we stayed in was brand new but we did feel like we were walking through active construction zones at times. Would happily stay again when construction is complete!
1 nacht verbleven in maart 2024
Reactie van April op 2 apr 2024
Thank you for your feedback on your recent stay. We look forward to seeing again so you can see our renovation when its complete.

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service
Property is under construction so most of lobby and facilities are closed. The check in was in a portable area, but was fine; the staff was friendly and the room was beautiful, clean and quiet.
1 nacht verbleven in maart 2024
Reactie van April op 8 apr 2024
Thank you for choosing the Courtyard in Marlborough. We look forward to welcoming you back soon so show you our completed renovation.

2/10 – Ontzettend slecht

Mirian

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They were under construction. Everything was closed. We couldn’t use the pool or gym. And then once we were checked in around 8pm we get a notice out in under our door saying they were shutting off the water from 10:30 to 4:30 am. We couldn’t even flush the toilet. I got the room with the bath tub to bath my children in and we didn’t even use it we were too scared. There was a tile half dangling from the ceiling
1 nacht verbleven in februari 2024
Reactie van April op 26 feb 2024
We apologize for the inconvenience due to our water shut off. I also apologize for any miscommunication as our pool was not out of service last week, only our fitness center. We hope you will consider staying at the Courtyard again in the future so we can show you the upgrades we are currently working on.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet
4 nachten verbleven in januari 2024
Reactie van April Lee op 1 feb 2024
Michael,Thank you for staying at the Courtyard in Marlborough, we look forward to welcoming you back next time you visit the area.

8/10 – Goed

BRIAN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Its a good hotel
The room was comfortable and clean. The staff were friendly and helpful. No complaints.
1 nacht verbleven in januari 2024
Reactie van April op 1 feb 2024
Brian,We appreciate you choosing the Courtyard in Marlborough. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick and easy business trip.
The check in was quick and easy, the facility is very easy to find, right off the highway. If there was anything I could say negatively, it would be that the heating/ac unit was very noisy and cycled every minute. I have learned to bring earplugs with me on these trips so it did not affect my sleep,
1 nacht verbleven in januari 2024
Reactie van April Lee op 1 feb 2024
Richard,Thank you for taking the time to review your recent stay. We appreciate you staying with us, our AC units are all being replaced with our renovations, and we look forward to you seeing our new rooms in a few months.

10/10 – Uitstekend

Mark

Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van April Lee op 15 feb 2024
Mark,We are glad you enjoyed your stay with us.

4/10 – Matig

Steven

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 star property at best
What a dump, they claim renovations are coming, they can't come soon enough!
1 nacht verbleven in december 2023
Reactie van Hotel Team op 12 dec 2023
Dear Mr. Steven Blumenstock - thank you for your feedback. The team works really hard to provide service to our guests. We are all excited about our renovations and we hope to welcome you back to see the results. We hope you enjoy your Holiday and a Happy New Year!

10/10 – Uitstekend

Marsha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice to have it right on Rt. 20.
1 nacht verbleven in november 2023
Reactie van April Lee op 13 nov 2023
Thank you for choosing the Courtyard in Marlborough. We look forward to seeing you again.

10/10 – Uitstekend

Sara

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van April op 13 nov 2023
Sara,We are glad you enjoyed your stay at the Courtyard in Marlborough.

8/10 – Goed

james

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Your restaurant food prices were outrageous. $18 FOR BREAKFAST!
3 nachten verbleven in oktober 2023
Reactie van Hotel Team op 24 okt 2023
Thank you for your review and we hope you enjoyed your visit to the Boston Marlborough area. Please know our breakfast prices range from 3.00 to 18.00. We offer hot cooked to order breakfast sandwiches starting at 8.00 plus a variety of breakfast options priced lower. The 18.00 was a buffet that was offered this past weekend for those guests on the run due to hockey tournament games. Feel free to reach out to discuss further.

10/10 – Uitstekend

Jena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in was easy. Ms. Paula was welcoming and helping.
3 nachten verbleven in oktober 2023
Reactie van Hotel Team op 24 okt 2023
Thank you for taking the time to review your stay and for recognizing Paula. We will be sure to share your feedback to the team including Paula.

10/10 – Uitstekend

Darcy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at the hotel were outstanding. I am disabled and they went way beyond to make sure i was supported.
1 nacht verbleven in september 2023

8/10 – Goed

Munir

3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Brigid

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly clean hotel.
We only stayed one night! Everyone was nice, the room was clean. The tv didn’t work at first but they came right up and fixed it in a minute. I do love that they have Starbucks coffee and the little bistro.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Howard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Jonathon

Zakenreiziger
Positief: Personeel en service
OK
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean room. Common areas and parking all very good. Food at the bistro also very good. All staff friendly and helpful.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Brian

1 nacht verbleven in september 2023
Reactie van April op 16 nov 2023
Thank you for taking the time to rate your stay at the Courtyard. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Ravichandran

2 nachten verbleven in september 2023

10/10 – Uitstekend

Gary, Sierra Vista

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We just needed a place for the night. The hotel is right off the highway, clean and quiet. The two women at the front desk were fantastic. It is refreshing when you cime across staff that trulybwants to help
1 nacht verbleven in september 2023

6/10 – Redelijk

Anna

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I would probably stay at one of the other properties until they finish their upgrades.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Debra

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is great and very accommodating, facility is very clean
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy
Had bunch of teens as in 30 to 40,from another country staying on the same floor, they started to hang out in hallway AND became really obnoxiously loud in the next room. The front desk graciously allowed us to change the room, to REALLY quiet corner, and our stay after that was extremely comfortable. Highly recommend. Will be back to this hotel again
2 nachten verbleven in september 2023

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms and affordable!
2 nachten verbleven in september 2023
Reactie van April op 13 nov 2023
Jason,Thank you for taking the time to give us a review. We are glad you enjoyed your stay at the Courtyard.

10/10 – Uitstekend

Neftaly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
😀
1 nacht verbleven in september 2023

10/10 – Uitstekend

Chantaline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great
1 nacht verbleven in september 2023

10/10 – Uitstekend

karla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We checked in late. After midnight. The reception was smiling and helpful!
1 nacht verbleven in september 2023

8/10 – Goed

nancy

4 nachten verbleven in september 2023

8/10 – Goed

Lucien

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Silvio, Sterling

Positief: Netheid, personeel en service
we miss a generous breakfast buffet as our culture America always offers. The restaurant is limited to Mediterranean culture and I am not obliged to like that.
1 nacht verbleven in september 2023
Reactie van April Lee op 8 sep 2023
Silvio,Thank you for taking the time to review your stay at the Courtyard in Marlborough. We appreciate your feedback and will share this with our food and beverage team. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Layon

2 nachten verbleven in september 2023

10/10 – Uitstekend

Tim

1 nacht verbleven in september 2023

8/10 – Goed

Lilly

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van April Lee op 8 sep 2023
Lilly,Thank you for choosing the Courtyard in Marlborough. We hope to welcome you back in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant 1 night stay
Almost everything was how a Hilton Brand should be. However, The room only had ONE regular coffee capsule. Looks like people who stay there rarely use the Keurig and instead get coffee from the Starbucks downstairs. So. my wife had a cup of the Keurig coffee and I didn't. Also. The toilet is extremely noisy and Management needs to service that.
1 nacht verbleven in augustus 2023
Reactie van Marlboro Courtyard Team op 1 sep 2023
On behalf of the entire hotel team, I want to thank you for sharing about your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Kurt

Positief: Netheid
Parking lot on bad shape, needs a repave or hole filling. Toilet seat loose had a
1 nacht verbleven in augustus 2023
Reactie van Courtyard Marlboro Team op 1 sep 2023
On behalf of the entire hotel team, I want to thank you for sharing about your feedback. Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Enjoy the rest of your summer.

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
A little outdated but decent enough for an overnight stay. The front desk clerk was very impersonable. Big problem is the low toilet!! When my husband sat down, the family jewels ended up in the water, making the rest of the mission impossible! Even as a short person I felt my knees were in my armpits. Be forewarned.
1 nacht verbleven in augustus 2023
Reactie van Hotel Team op 1 sep 2023
Karen Warren,Thank you for staying with us and for taking the time to give us some feedback. I will be sure to share with the team. We hope to welcome you back in the future.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Courtyard Marlboro op 1 sep 2023
On behalf of the entire hotel team, I want to thank you for sharing about your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you back in the future.

10/10 – Uitstekend

Rosmairy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
1 nacht verbleven in augustus 2023
Reactie van April Lee op 8 sep 2023
Rosmairy,Thank you for choosing the Courtyard in Marlborough. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Omar

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect. Everything was clean, staff was professional and courteous. If I had to knock on something would be parking lot was a hike to main entrance. But a good walk is healthy for you, so I would still choose to come back. Thanks!
1 nacht verbleven in augustus 2023
Reactie van April Lee op 8 sep 2023
Omar,Thank you for your kind words in regard to our staff and cleanliness of the hotel. We look forward to welcoming you next time you are in the area.

8/10 – Goed

Joel

Good
1 nacht verbleven in augustus 2023
Reactie van Cameron op 15 aug 2023
Thank you for you kind review.

2/10 – Ontzettend slecht

James

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Lovely staff, great facility, but was out in a room that must have been near an ice machine. I didn’t notice it until coming back from dinner, exhausted from a long day, so thought I could sleep through it. Didn’t sleep a wink - the room actually vibrated and the noise of the machine kicking on and off was unbearable (and I am not a light sleeper). The staff will have known this about the room - shame on them and the management. A wasted expensive night. Flabbergasted.
1 nacht verbleven in augustus 2023
Reactie van Cameron op 14 aug 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 – Redelijk

Jackelyn

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Cameron op 14 aug 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. Please note that our property will be undergoing a full renovation beginning this Fall with plans to be completed by Spring of 2024.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Ronald

1 nacht verbleven in augustus 2023
Reactie van Cameron op 14 aug 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Tania

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic fitness facilities. Clean and quiet hotel. A great stay
1 nacht verbleven in augustus 2023
Reactie van Cameron op 8 aug 2023
Thank your review. We are thrilled to hear you enjoyed your stay and were able enjoy our fitness center as well.We hope to have you with us again in the future!