Een binnenzwembad, een buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Golden Rock Beach Hotel - All Inclusive

5 out of 5
Golden Rock Beach Hotel - All Inclusive
Siteler Mah Cumhuriyet Cad 32 sok No 41, Marmaris, Mugla

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 13 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 42 beoordelingen" "

7,4/10

Netheid

6,6/10

Personeel en service

5,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Nora, Tienen

Positief: Netheid
Negatief: Personeel en service
Erg achteruit gegaan
3 jaar geleden een top vakantie gehad in Golden Rock, maar sindsdien is er zoveel veranderd en niet in de postieve zin. De meeste personeelsleden zijn onvriendelijk en absoluut niet begaan met de hotelgasten. Het buffet is vaak leeg en wordt niet bijgevuld. Internet op de kamer is betalend (2€ per dag) waardoor de lobby (gratis wifi) in een internet cafe veranderd en je er niet rustig meer iets kan drinken. De gratis wifi is trouwens enorm traag, wss omdat het hele hotel dezelfde wifi gebruikt. Wij waren zeer teleurgesteld en zullen niet voor een derde keer terug gaan.
9 nachten verbleven in augustus 2018

10/10 – Uitstekend

SERDAR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Imam

1 nacht verbleven in juli 2023

10/10 – Uitstekend

George

4 nachten verbleven in april 2023

10/10 – Uitstekend

charlie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, fantastic food
Really nice hotel, lovely sea views and a very good and wide selection of all-inclusive food choices. The deserts are especially good! Staff were nice and professional, hotel was clean and wi-fi was mostly good (although the power cut out a few times just for a few minutes each time, resulting in a disconnect). All in all though, a very nice hotel.
4 nachten verbleven in oktober 2022

10/10 – Uitstekend

Mustafa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow
Great hotel, no need to go out, food and entertainment are amazing
7 nachten verbleven in juli 2022

6/10 – Redelijk

Zeyn

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Stingy
I guess the owner of the hotel are very stingy The Safe box you have to pee orange juice fresh you have to pay the snacks very limited Never again in this hotel
2 nachten verbleven in juli 2022

8/10 – Goed

OZER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Je recommande cet hôtel
Séjour de 2 jours qui s'est très bien passé. L'hôtel est agréable et le personnel sont très serviable.
2 nachten verbleven in juni 2022
Reactie van Guest relations by Golden Rock Beach Hotel op 29 jun 2022
Thank you very much .

4/10 – Matig

Mikail

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
7 nachten verbleven in mei 2022

10/10 – Uitstekend

Julie

1 nacht verbleven in mei 2022
Reactie van Guest relations by Golden Rock Beach Hotel op 16 mei 2022
Ms. Julie, thank you very much for review . We are waiting for you always.

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay and would recommend
Overall I would say a very pleasant stay, food selection wasn't the greatest compared to some of the 5 star’s i’ve stayed in Antalya and Istanbul, it was pretty much the same things every lunch and dinner. Nice pool, well maintained. All the staff were great apart from the day time lady manager, don’t know her name but she needs to smile when serving guests and be much more welcoming. Told me one price on the phone and when i got there an hour later she changed to a higher price. There was another lady that spoke english who was lovely. The night time gentlemen at the reception was also very nice, metrey, i think his name was. Close to loads of shops etc
2 nachten verbleven in mei 2022
Reactie van Guest relations by Golden Rock Beach Hotel op 11 mei 2022
Mr. Mohammed, thank you very much for your comment , we will be happy to welcome you again in our hotel.

10/10 – Uitstekend

C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 day break at this fabulous hotel
Our first time in Marmaris we live in Fethiye. We had a wonderful time at this lovely hotel. We could not find fault with anything about it. All of the staff were happy and friendly always willing to help from the cleaners to the manager. P The rooms clean and comfortable. and serviced daily. Food and drink tasty and plentiful. We have recommended to friends. We used the spa and wellness centre which was warm and welcoming. The staff friendly and very professional with very competitive prices for hamam and massage. We wish them every success for the coming season.
Terrace
Wellness pool
Delicious buffet
Beautiful sea view from our room
3 nachten verbleven in april 2022
Reactie van Guest relations op 27 apr 2022
Thank you very much for your lovely comment , we will be happy to welcome you again in our hotel. Golden Rock Beach Hotel Team :)

8/10 – Goed

Robert

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022
Reactie van Guest relations op 18 apr 2022
Thank you for your comments.

4/10 – Matig

Andrew

Negatief: Netheid, personeel en service en comfort kamer
Lack lustre not Golden
As an all inclusive 4 star hotel it lacks service and attention - I would seriously consider this a 3 star hotel - WiFi beach towel and safe in your room are all extra charges
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Atilla

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Guest relations op 27 okt 2021
Thank you for your nice comment we will be happy to welcome you again in our hotel.

10/10 – Uitstekend

Anne-Grethe

1 nacht verbleven in september 2021
Reactie van Guest relations op 27 sep 2021
Thank you very much for your nice comment, hope to see you in our hotel.

4/10 – Matig

Yusuf

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2021
Reactie van Guest relations op 15 sep 2021
Thank you for your comment.

2/10 – Ontzettend slecht

Merter

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hayalkirikligi
Superior oda seçimi ram bir hayalkirikligi. Aşırı güneşe maruz kalan odada sera etkisi yaşıyorsunuz. Üstelik klimanın bozuk olması da cabası. Personele durumu anlatma süresi, tamir için bekleme, sonuç alamama ve sonrasında da oda değişikliği için maksimum çaba göstermek zorunda kalmak paha biçilemez. Daha düşük oda için superior oda fiyatı istenmesi, hersey dahil konseptte portakal suyuna ücret ödenmesi de ayrı bir facia.
1 nacht verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
.
2 nachten verbleven in juli 2021
Reactie van Guest relations op 15 sep 2021
Thank you for your comment.

6/10 – Redelijk

Bayram

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was not satisfying stay. Beds and sheets are severely used . You have to pay for safety box and iron . Breakfast menu was poor . Towels old and harsh .
2 nachten verbleven in juli 2021
Reactie van Guest relations op 30 aug 2021
Hi, İn response to your email in respect of the complaint as mentioned in your complaint,we wish you to respond as fallows:Our sheets changing once in 2 days house keeping manager control it the room before the guests coming .There is no chance of useing old sheets. We dont use airon in the room becase in past maney things are burned in the room becase of useing iron .We have laundry servise for guests.All our towels are new every year.Our breakfast are with lot of variation to make every nationality happy.İn the end we dont accept your complaint.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Location is perfect Small beach and if you’re not reserved your sun bed earlier on the beach or either on the pool you’ll end up not finding place. Food 2/5. Drinks 1/5. Staff in serving food are with bad attitude
2 nachten verbleven in juli 2021
Reactie van Guest relations op 15 sep 2021
Thank you for your comment ,we will be happy to see you next year with better condition.

8/10 – Goed

Gözde

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2021
Reactie van Guest relations op 15 sep 2021
Thank you for your comment.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was good
4 nachten verbleven in juli 2021

2/10 – Ontzettend slecht

Yusuf

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hayatımdaki en kötü otel konaklamasıydı.
Berbat ötesi 1 otel, nerdem başlasam bilemiyorum. Resepsiyonu sadece orda durmaktan ibaret sanan çalışanlar mı dersin, pazar günü diye otele gelmeyen otel müdürü mü dersin, plaj havlusu için saat 10u beklemek mi dersin, açık büfenin berbat ötesi olması mı, kokteyl bardaklarının plastik olup 5000 defa kullanılıp kirden kararması mı dersin, personelin ilgisizliği mi, odaların kötü olması mı dersin bilemiyorum gerçekten. Hayatımdaki açık ara en kötü otel konaklamasıydı. Bu otele 5 yıldız verenin aklından da şüphe ederim orası ayrı konu. İlgi alaka 0, fiyat performans 0.
1 nacht verbleven in juli 2021

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in juni 2021

8/10 – Goed

Mustafa

Positief: Netheid, personeel en service
3 nachten verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Откль был закрыт. Он не работал. Ни кто об этом не сообщил заранее
8 nachten verbleven in april 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Our AC was not working and need to call reception daily to fix it
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

6 nachten verbleven in augustus 2019

8/10 – Goed

bayram

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Otel ve konumu gayet guzell yemekler vs guzeldi tercih edilebilir tavsiye ederimm herkeze tesekkur ederim
2 nachten verbleven in augustus 2019
Reactie van Otel Yönetimi op 17 aug 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için değerlidir.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
worst hotel ever
it was the worst experience, cheap management, too much rules. I have never been charged for a safety box in my life, although the safety box is in my room, I paid about 200 US Dollar for one night and they want to charge me 2 euro for the safety box, also my booking is with Wifi but I had to pay again 2 euro a day for the internet, it is only free in the lobby.. there is no Iron and will not provide one, there are no tissue in the room and so many others. this is wither 2 or 3 stars hotel definitely not 5 stars I do not recommend it to any one, stay away from this hotel
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Fatih

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Servis berbat
Berbat hersey çok kotu
1 nacht verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Family fun!
My room had wallpaper that was peeling off in all sorts of places, but that’s my only negative I have to say. Cleanliness was well kept in the entire hotel and the staff were friendly and helpful. Great place for a family trip and will return again because of the inclusivity plus location.
1 nacht verbleven in september 2018
Reactie van Hotel Management op 19 sep 2018
Dear Guest , Thank you for your choosing Golden Rock. Your comments are valuable for us. We will happily welcome you again,

6/10 – Redelijk

Jasmine

Overall good
Food was overall OK - I am saying this from my standpoint (mother in law cooks superb turkish foods and I expect only the best now!) Plus we stayed at Grand Pasa Hotel, sister partner, and enjoyed their food a lot more. Even though dinner here was great (grilled foods are the best!) Love the location that we were able to walk outside on the beach, rest, and dip in the pool whenever we choose. Got my massage done by J from Thailand and she was soooo so amazing!
2 nachten verbleven in augustus 2018
Reactie van Hotel Management op 5 sep 2018
Dear Guest , Thank you for your choosing Golden Rock. Your comments are valuable for us. Thank you ,

10/10 – Uitstekend

Emre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Harika
Mükemmel
3 nachten verbleven in juli 2018
Reactie van Otel Yönetimi op 22 aug 2018
Bizi tercih ettiğiniz için teşekkür ederiz. Sizi yeniden ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz.

8/10 – Goed

Omar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018
Reactie van Hotel Management op 2 aug 2018
Dear Guest , Thank you for your choosing Golden Rock Beach Hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceent and the hoel on the beach
Exceilant stay have good time nice food nice stafe
2 nachten verbleven in augustus 2017

4/10 – Matig

Hakan

Negatief: Netheid, personeel en service
Dört yıldız seviyesinde bir otel
Odadaki balkon kapısı kilitlenmiyordu ve odalar birbirine yakındı bunu resepsiyona söylediğimizde genel olarak balkon kilitlerinde sorun olduğunu ama şimdiye kadar bir çalınma vakası yaşanmadığını söylediler. Bundan sonra olmayacağını bilemezler sonuçta bu hoş değildi. Kat hizmetlileri yetersiz lavabo kenarları hiç temizlenmiyor biten banyo malzemeleri yenilenmiyor. Otelin havuzu küçük. Restoran bölümü ise yemek açısından çok yetersiz biten yemek yenilenmiyor. Restoran bölümünde çalışanlarda işi bilmiyor ne içecek getiriyorlar ne masa temizlemesi yapabiliyorlar. Son derece hüsrandı.
5 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es war alles schön würde ich weiterempfehlen. Super super......
5 nachten verbleven in juli 2017

4/10 – Matig

Halil ibrahim

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Memnun değilim
Otel ilk giriş yapmadan otopark sıkıntısı oluştu aracımızı koyacak yer ayarlayamadılar otelin verdiği hizmette geçen otoparka kesinlikle doğru bir şekilde karşılanmadık ara sokaklara bıraktık hesabı nakit ödedik resepsiyondan ödeme işleminizi yapmamışsınız diye aranıyorum bu şekilde müşteriye yanaşmak yanlış davranış kimsenin kimseden yaptığı işlemle haberi olmaz mı ben bir daha aynı otele gider miyim asla benimle birlikte tanıdığım herkese önermemekte kararlıyım
1 nacht verbleven in juli 2017

2/10 – Ontzettend slecht

Mikail

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2017