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Beoordelingen van Riad La Croix Berbère Luxe

4 out of 5
Riad La Croix Berbère Luxe
56 Derb Fhal Zefriti Laksour, Marrakech

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 5 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 19 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely not worth it
I wouldn't recommend this Riad to anybody. It's small and unattractive, the walls are thin as paper, you'll hear phones ringing from the lobby, wifi was terrible, beds were more or less uncomfortable and the room was way too small. Nothing deluxe about this place. The only good thing about it is the location.
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Comfort kamer
Truculent accounts
The hotel is just clean enough to be acceptable, but furniture is shabby. The make truculent accounts when you check out. They charged me 4 euros per night per person even if the reservation said 3,50. Other Roads charge 2,50. They gave me very unfair currency exchange and the employee got very very angry when I made him notice that everything in the bill was incorrect.
2 nachten verbleven in april 2019

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2019
Reactie van all the team of RIAD LA CROIX BERB op 21 mrt 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Photo mensongère Pas du tout comme les photos Une cave l’endroit Pourris
4 nachten verbleven in maart 2019
Reactie van la direction op 15 mrt 2019
Nous vous remercions pour vos commentaires. Mais malheureusement la source du problème n'est pas le RIAD car vous n’avez même pas dormis avec vos amis. Les conditions de notre établissement vous ne convenez pas. La loi Marocaine interdit les couples non Marié Marocains et Algériens, Marocains ou français...de séjourner dans la même chambre et nous on faisons que poursuivre et respecter les lois. Soyez assurer que nous accordons toujours une attention toute particulière pour le confort et la satisfaction de nos clients.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Riad bello, caratteristico nel cuore della Medina, personale gentilissimo , molto collaborativo. Il Riad non e' confortevolissimo, almeno non ha gli standard di confort che generalmente ci si aspetta in vacanza. Le stanze sono molto piccole, alcune prive di finestra, le sale comuni sono affascinanti, rispecchiano la tipica casa del centro storico di Marrakech ma sono spesso prive di riscaldamento quindi difficili da vivere in inverno. Salva la situazione il personale veramente gentile e operoso e una terrazza dove , di giorno e con temperature accessibili, si può stare e da li' contemplare la Medina di Marrakech,. Nel complesso il giudizio e' positivo ma non bisogna ricercare il confort degli hotel dove molti sono abituati ad andare in vacanza.
5 nachten verbleven in december 2018
Reactie van all the team of RIAD LA CROIX BERB op 15 feb 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Leider hat es zu diesem Riad keinen eigenen Eingangsschlüssel gegeben, so dass man darauf angewiesen war, dass jemand einem die Tür öffnet. Abends kam es leider öfter vor, dass ich vor verschlossener Tür stand und längere Zeit warten musste bis mir geöffnet wurde. Das ganze empfand ich als keinen optimalen Zustand in einer fremden Umgebung und den dunklen Gassen. Es führte auch zur Verwirrung das dass Riad noch ein zweites Gästehaus nur 10 m entfernt voneinander mit dem (fast) gleichen Namen trägt. Im grossen und ganzen hat man sich bemüht , war sehr freundlich und zuvorkommend.
5 nachten verbleven in april 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Riad gradevole
Siamo stati accolti molto gentilmente con un ottimo the. La proprietaria ci ha subito mostrato come orientarci nella Medina visto che la posizione del Riad è un po' nascosta. Molto disponibili anche quando abbiamo richiesto una colazione anticipata: ci hanno fatto trovare di tutto e di più alle 7 del mattino, molto gentili e professionali.
1 nacht verbleven in april 2018
Reactie van todo el equipo de RIAD LA CROIX BERB op 18 apr 2018
Buenos días, Esperamos que la vuelta haya pasado bien. Deseábamos renovarles nuestras gracias más calurosas. Fue para nosotros un verdadero placer de recibirles en nuestra casa. Deseamos que esta estancia a la Riad lo haya llovido y que guardaran un excelente recuerdo. Cordialmente,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Idéal pour repos et visites
Riadlacroixberbere bien situé propre convivial calme
3 nachten verbleven in maart 2018
Reactie van toute l’équipe de RIAD LA CROIX BERBERE. op 31 mrt 2018
Bonjour, Nous espérons que le retour s’est bien passé. Nous tenions à vous renouveler nos remerciements les plus sincères. Ce fut pour nous un réel plaisir de vous recevoir dans notre maison. Nous souhaitons que ce séjour au riad vous ait plu et que vous en gardiez un excellent souvenir. Amicalement,

10/10 – Uitstekend

Nicole, Solothurn, Schweiz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr hübsches Riad in der Nähe des Djemaa El Fna
Wir konnten das Riad leider nicht finden. Schlussendlich hat uns ein Riadangestellter am Djemaa El Fna abgeholt. Wir haben uns vollkommen wohl gefühlt. Alle Mitarbeitenden waren sehr hilfsbereit und freundlich. Ich kann dieses Riad nur empfehlen!
4 nachten verbleven in maart 2018
Reactie van all the team op 22 mrt 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Riad bellissima
Riad bellissima a due passi dalla piazza principale. Stanza pulitissima, pulita quotidianamente. La colazione è servita in terrazza ed è molto abbondante. Personale molto gentile e disponibile.
3 nachten verbleven in februari 2018
Reactie van all the team of RIAD LA CROIX BERBERE op 24 feb 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

10/10 – Uitstekend

Madelene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place, very close to the square.
Very good service, nice area and friendly staff.
3 nachten verbleven in februari 2018
Reactie van riad op 15 feb 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

4/10 – Matig

Francisca

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ya he enviado mi opinión
5 nachten verbleven in januari 2018
Reactie van RIAD op 8 feb 2018
hello we thank you for your request. could you tell as more about your stay in the riad?

6/10 – Redelijk

Andrés , Madrid

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Mi estancia en un Riad
Es bonito ver una casa típica marroquí convertida en riad, lo que no es tan bonito es que no te advierten de las tasas que debes de pagar, aunque hayas pagado 6 noches de las cuales no estuvimos dos, donde se ahorraron el desayuno y la "limpieza", y también te cobren las tasa de esas noche, desayuno bueno pero nada variado, siempre lo mismo. La limpieza podría mejorar un poco, en general los empleados correctos y amables.
6 nachten verbleven in januari 2018
Reactie van direction op 29 jan 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you the room is aready paied but the touristic taxe and the diner is not included in the price the only thing includ is the breakfast. best regrds

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Riad au calme à 2 min de la place Jeema el Fna
Nous avons passé 5 jours à Marrakech et ce riad est idéalement situé dans la vieille ville. Pour y accéder, mieux vaut demander au personnel de l'hotel de venir vous récupérer sur la place car il faut passer par de petites ruelles. Le chemin n'est pas compliqué a retenir.
4 nachten verbleven in november 2017
Reactie van Toute l’équipe de RIAD LA CROIX BERBERE. op 15 dec 2017
Bonjour, Nous espérons que le retour s’est bien passé. Nous tenions à vous renouveler nos remerciements les plus sincères. Ce fut pour nous un réel plaisir de vous recevoir dans notre maison. Nous souhaitons que ce séjour au riad vous ait plu et que vous en gardiez un excellent souvenir. Amicalement, Toute l’équipe de RIAD LA CROIX BERBERE.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is right in the Medina
I thoroughly enjoyed my stay here, right in the centre of everything. I found the staff extremely pleasant and proficient. It was easy to explore all of the sights on foot from here and I got incredibly lost often!

4/10 – Matig

Geverifieerde reiziger

I wanted an "authentic" experience.
This places looks very nice. It has some nice rooms, however I had one with a very low ceiling. The top of my armoire had (and probably still has) a thick coat of dust. The light fixture was had a few panels missing. The breakfast was underwhelming. Bread, little cup of yogurt, and coffee. Not even a choice of tea!!!! (in a country with a tea culture). The place is hard to find in the mazelike village, I literally had to pay someone to guide me there. At night, it might be safe but the dark spaces, and tunnels are a bit intimidating...not to mention confusing. Next time, I will definitely staying in a motel...or a riad closer to a main street.

8/10 – Goed

Roberta

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Consigliatissimo!
Abbiamo soggiornato al riad La Croix Berbere de Luxe tre notti e siamo stati benissimo. Il personale è molto gentile e disponibile (siamo arrivati alle 6 di mattina e ci hanno accolto e fatto accomodare nell'atrio nonostante non fosse nemmeno l'alba), ci hanno saputo dare anche molti consigli per visitare la città e i dintorni. Avevamo inclusa la colazione che si fa nella terrazzavo all'ultimo piano in una bellissima atmosfera con vista sui tetti di Marrakech. La camera e il bagno belli e molto ampi. Il riad è vicinissimo alla piazza principale ed alla moschea, comodissimo per raggiungere tutto a piedi.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Falsches Hotel. Wer hats verbockt??
Ich hatte eine Bestätigung von Ihnen für das Berbere de Luxe. Wir sind aber ins normale Berbere eingecheckt worden, was schlechter war. Als ich dies bemängelte sagte man mir, ich müsste dies mit Ihnen ausmachen. Sie hätten mir das falsche Hotel zugesagt. Also wer macht jetzt was mit wem aus? Kann man sich noch auf Buchungsbestätigungen verlassen? Mit freundlichen Grüßen Evi Maier