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Beoordelingen van Home2 Suites by Hilton Martinsburg, WV

3 out of 5
Home2 Suites by Hilton Martinsburg, WV
820 FOXCROFT AVENUE, Martinsburg, WV

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 231 van 262 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 262 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 262 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 262 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 262 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Juanita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice, cozy and homey
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Saraphine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kayla

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I loved our stay and decided we will forever stay at this location
1 nacht verbleven in april 2024

10/10 – Uitstekend

donald

Reisde met familie
We love staying here. Very convenient and nice property. Jess is fantastic.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast. GPS does not take you there had to drive around a bit to find.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Annette

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing! Definitely coming back :)
1 nacht verbleven in maart 2024

10/10 – Uitstekend

alexa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk nikole was excellent
1 nacht verbleven in maart 2024

8/10 – Goed

Trista

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was very happy with my stay
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Cisar

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ll be back next year
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So far so good. Checking in was great. Michelle was awesome and helpful with local information . The room is huge and clean...
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Callie

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about this place!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Suzanne

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was my first stay in a Home 2 Suite and we couldn’t have been happier. From the greetings and process at check out to the cleanliness and amenities. We’d stay again in a heartbeat.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean modern place, very well equipped rooms, only AC was rather loud. Very well placed for many eating options nearby. Breakfast is basic but tasty. Thoroughly recommend
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and modern.
1 nacht verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi JosephThank you so much for the kind review and we are so glad to hear that you enjoyed your stay wit us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

8/10 – Goed

C W

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi CWThank you so much for the kind review - while an 8 is great, we always hope to be a 10. We would love the chance to connect with you and to learn about anything that we could have done to make your stay more enjoyable. We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Stephanie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You have everything you need here and if there is anything you need to get, Wal-Mart and other dining options are available just under a 5min drive away. The staff is also very friendly and hospitable.
2 nachten verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hello StephanieThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We are glad that it was a great location and was convenient to everything that you needed! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi Eric,Thank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Gene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi AndreaThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great stay!
2 nachten verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi Charles,Thank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Nick

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staff Makes You Feel Special Upon Check In. Rooms Are Clean And Spacious.
1 nacht verbleven in december 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi NickThank you so much for allowing us to be your home away from home and we are so glad that our staff makes you feel right at home. We know you have many options when visiting Martinsburg, so we sincerely appreciate the chance to have you as our guest.

10/10 – Uitstekend

Suzanne

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our new favorite hotel. We love it and the staff are always so helpful and sweet.
2 nachten verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hello SuzanneThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We are so glad that you feel right at home and we cant wait to see you again! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Alex

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very modern and spacious rooms. Very comfortable beds as well
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
HI AlexWe are so glad that you enjoyed our hotel and that you had a comfortable nights sleep. We know that you have many options while traveling so thank you so much for allowing us to be your home away from home while visiting Martinsburg.

10/10 – Uitstekend

Shannon

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Amazing staff!
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi ShannonWe are so glad to hear that you had a great stay and enjoyed meeting our staff. Its sincerely a privilege to have you as a guest and we hope to see you again soon!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi MichaelThank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi Larry,Thank you so much for the kind review and we are so glad to hear that you enjoyed your stay with us! We hope to see you again soon and thank you for allowing us to be your home away from home while visiting Martinsburg!

10/10 – Uitstekend

Kayla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Just returned home after a 1 night stay to celebrate my daughter's 14th birthday. The hotel is very clean and the staff are very helpful and friendly. The pool was clean and the breakfast looked good. I only grabbed a muffin and juice. We had issues with our neighbors acting ferel, screaming, running around, and sounding like they were coming through the wall Saturday evening into late night and again VERY early Sunday morning. Both times the front desk and supervisors took care of the issue and apologized. It was not the hotel's fault that people are very disrespectful of others around them and let their kids run around like wild apes. I would definitely stay again.
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi Kayla,Thank you for taking the time to share your recent experience during your daughter's 14th birthday celebration at our hotel. We are delighted to hear that you found our facility clean and our staff helpful and friendly. It's always our goal to provide a positive and welcoming environment for our guests.We sincerely apologize for the disturbance caused by your neighbors during your stay. We appreciate your understanding that this was beyond our control, but we are glad our front desk and supervisors were able to address the issue promptly and extend their apologies. Your patience during these moments is truly valued.We're grateful for your kind words regarding our pool and breakfast offerings. We understand the importance of a peaceful environment for our guests to enjoy, and we're sorry for any inconvenience caused by the disruptive behavior.It means a lot to us that despite the challenges, you would consider staying with us again. We look forward to the opportunity to host you in the future under more peaceful circumstances.Once again, thank you for choosing to celebrate such a special occasion with us, and we appreciate your understanding.

10/10 – Uitstekend

Nick

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always Greeted With A Smile And Warm Welcome. Staff Is Excellent And Helpful. Rooms Are Very Comfortable And Clean
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hi Nick,We are so glad that you enjoy staying with us! Its a privilege to be your home away from home and we hope to see you again soon!

10/10 – Uitstekend

Arthur

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was perfect. Fridge, with bottom freezer , real dishes , dishwasher, sofa, large tv screen. Please add a microwave cover to prevent splatters. Also, during snowbird season, please have earlier breakfast on weekends. We had to leave without eating because we couldn't wait till 7:00. Thanks. We will come again.
1 nacht verbleven in november 2023
Reactie van Katelyn W, Sales op 8 jan 2024
Hello ArthurWe are so glad that the hotel was a great fit for you however we are so sorry that you weren't able to enjoy breakfast with us. I have shared your feedback with our team and we are working on solutions to help ensure you have a great start to your day. We hope to see you again soon and hope you are enjoying warm weather!

10/10 – Uitstekend

Gabriella

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here for the weekend and the room is nice and big has anything you might need! So clean and beds are fresh and comfy. Will definitely stay here when I come back to town.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Thanks!
1 nacht verbleven in oktober 2023
Reactie van Katelyn W, Sales op 16 okt 2023
Hi JenniferWe are so glad to hear that you had a great stay. We know you have many hotel choices when you visit Martinsburg and we are thankful for the opportunity to be your hotel of choice. We hope to see you again soon!

10/10 – Uitstekend

Brandi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Katelyn W, Sales op 16 okt 2023
Hi BrandiWe are so glad to hear that you had a great stay. We know you have many hotel choices when you visit Martinsburg and we are thankful for the opportunity to be your hotel of choice. We hope to see you again soon!

10/10 – Uitstekend

Kent

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful experience!!!! will be back, no question!!!
1 nacht verbleven in september 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi KentThank you so much for the kind review and we are so glad to hear you had a great experience. We know you have many choices when selecting hotels and we sincerely appreciate you staying with us!

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home 2 Suites Martinsburg *****
The team at the desk was very friendly!! The room and especially bathroom was very clean…. Great stop after a long drive
1 nacht verbleven in september 2023
Reactie van Katelyn W, Director of Sales op 2 okt 2023
Hello LoriThank you so much for the kind review. We are so glad you had a great stay after a long drive and we hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Little home away from home
Nice room. A little home away from home. It was clean and comfortable and staff was very friendly. I would definitely recommend this hotel.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Lisamarie, New Oxford

2 nachten verbleven in september 2023
Reactie van Katelyn W, Sales op 16 okt 2023
Hi LisamarieWe are so glad to hear that you had a great stay. We know you have many hotel choices when you visit Martinsburg and we are thankful for the opportunity to be your hotel of choice. We hope to see you again soon!

10/10 – Uitstekend

Daniel

1 nacht verbleven in september 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi DanielThank you so much for the kind review and we are so glad that you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Allen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast and staff who went out of their way to be helpful.
2 nachten verbleven in september 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Thank you so much for the kind review and we are so glad that you enjoyed your stay. We are so happy to hear that you enjoyed breakfast and interacting with our team. We hope to see you again soon!

6/10 – Redelijk

Crystal

2 nachten verbleven in september 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi CrystalWe definitely want to ensure every stay is a great one and it sounds like we may have come up short on this one. We would love to connect with you and learn a little more about what we could have done differently to ensure your stay was a great one.

10/10 – Uitstekend

Candice

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi Candice,Thank you so much for the kind review and we are so glad that you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Christopher

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi ChristopherThank you so much for the kind review and we are so glad that you enjoyed your stay. We hope to see you again soon!

8/10 – Goed

CHERYL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly loved Home2 Suites in Martinsburg VA. Room was perfect clean reno. Except being a soaking tub person & theres only 4 for accessibility I gave only 4 stars. To be excellent should at least install a hot tub around pool. Then this place would get a perfect score for me! Loved the kitchennette fridge, microwave & dish washing machine. The complimentary bag was just spot on! Will still recommend highly. Tx from a state traveler
1 nacht verbleven in september 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi CherylThank you so much for the review and I have shared your feedback regarding a hottub to our management team. We hope you had a great stay and were able to enjoy all of the other amenities that the hotel had to offer. We hope to see you again soon!

6/10 – Redelijk

Richard

Reisde met partner
Positief: Voorzieningen
Food was cold
3 nachten verbleven in augustus 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hello Richard.I am so sorry for the experience that you had with our breakfast. We always want to ensure that every stay is a great one and it sounds like we fell short. We would like to connect with you further if possible.

10/10 – Uitstekend

Paul J

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room, great staff!
1 nacht verbleven in augustus 2023
Reactie van Katelyn W, Sales op 2 okt 2023
Hi PaulThank you for the great review. We are so glad to hear that you had a great stay and we hope to see you again soon!