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Beoordelingen van Comfort Suites Marysville Columbus - Northwest

2.5 out of 5
Comfort Suites Marysville Columbus - Northwest
1081 LYDIA DRIVE, Marysville, OH

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 187 van 271 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 271 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 271 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 271 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 271 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tawni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Comfort Suites op 13 apr 2024
Dear Tawni,Thank you for the 5 star review. I'm happy to hear that you enjoyed your recent stay with us. We want each of our guest to feel right at home during your stay. Thanks again for choosing the Comfort Suites Marysville and we look forward to seeing you again soon!Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

Larry, Plainwell

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The room was excellent. Loved the cookies and free popcorn.
1 nacht verbleven in maart 2024
Reactie van Comfort Suites op 1 apr 2024
Dear Larry,Thank you for the 5 star review. I'm happy to hear that you enjoyed your recent stay with us. I'm glad that you enjoyed the extra added touches. Thanks again for choosing the Comfort Suites Marysville, and we look forward to seeing you again soon!Sincerely,Jaynele MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

Pepper

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were pleasantly surprised with how well we liked this hotel. We stayed there so we could visit the Columbus Zoo and the Ohio Caverns for a mini spring break vacation. This hotel was in the middle of both places. The breakfast was great! My son has Celiacs and needs gluten free options. The breakfast attendant was so kind and helpful. She showed me the boxes with the ingredients so we knew what was safe for him. They had a lot of great options for everyone and over the 3 days there was some variety. The options we had were biscuits and gravy, eggs, tots, toast, bagels, waffles, ham, sausage, cereals, hard boiled eggs, yogurt, muffins, fruit. The attendant was on top of it and kept everything full throughout breakfast. The kids also loved that in the evenings the lobby had a popcorn machine where you could help yourself. There was little bags to fill. There was also individually wrapped cookies set out in the evening. All day there was fresh lemon water and coffee available. The only complaint would be the pool was on the small side. But this was obvious from the pictures and not a surprise. The front desk staff was also very kind to our family. They had positive attitudes and gave us extra towels and shampoo when we needed them. If we ever come back to the area we would stay here again!
3 nachten verbleven in maart 2024
Reactie van Comfort Suites op 25 mrt 2024
Dear Pepper,Thank you for taking the time to review our property. It was our pleasure to have you and your family as our guests. We are very lucky to have a wonderful staff who works hard to make sure that our guest feel right at home while staying with us. Thanks again for making the Comfort Suites your hotel of choice while staying with us.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

6/10 – Redelijk

Tanisha

Positief: Personeel en service
My room was dirty and the shower made noises
1 nacht verbleven in maart 2024

10/10 – Uitstekend

rojiun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Comfort Suites op 6 mrt 2024
Dear Rojiun,Thank you for the 5 star review. I'm happy to hear that you enjoyed your stay with us. Please let us know if there is ever anything that we can do to make your stay more enjoyable.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

JOHN

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freshly remodeled. Convenient location.
2 nachten verbleven in februari 2024
Reactie van Comfort Suites op 23 feb 2024
Dear John,Thank you for taking the time to review our property. I'm happy to hear that you enjoyed your stay with us. Please let us know if there is ever anything that we can do to make your stay more enjoyable. We look forward to serving you again soon.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

8/10 – Goed

MASAYOSHI

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
周辺の宿泊施設より新しく 快適でした。
6 nachten verbleven in februari 2024
Reactie van Comfort Suites op 19 feb 2024
Dear Masayoshi,Thank you for taking the time to review our property. It was our pleasure to have you as our guest. I'm happy to hear that you enjoyed your recent stay with us. Thanks again for choosing the Comfort Suites Marysville, and we look forward to seeing you again soon!Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

8/10 – Goed

Tonia

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Comfort Suites op 27 jan 2024
Dear Tonia,Thank you for taking the time to review our property. It was our pleasure to have you as our guest. I'm happy to hear that you enjoyed your stay with us. Please let us know if there is ever anything that we can do to make your stay more enjoyable.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

Drew

1 nacht verbleven in januari 2024
Reactie van Comfort Suites op 19 feb 2024
Dear Drew,I'm happy to see that you enjoyed your stay with us. Please let us know if there is ever anything that we can do to make your stay more enjoyable.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hallways were a little smelly and hot. But other than that great accommodations.
1 nacht verbleven in januari 2024
Reactie van Comfort Suites op 8 jan 2024
Thank you for taking the time to review our property. It was our pleasure to have you as our guest. I'm happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our vacation was great. We stayed at the Comfort Suites in Marysville, OH. It was clean, service was good and many memories were made.
2 nachten verbleven in december 2023
Reactie van Comfort Suites op 1 jan 2024
Dear Sharon,Thank you for taking the time to review our property. I'm happy to hear that you enjoyed your recent stay with us. Please let us know if there is ever anything that we can do to make your stay more enjoyable.Jaynelle MooreRegional Director Comfort Suites Marysville

2/10 – Ontzettend slecht

Harley

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Comfort Suites op 16 dec 2023
Thank you for taking the time to review our property. On behalf of the entire staff, I would like to apologize for your experience suring your recent stay with us. We will use your comments to make the necessary improvements that are neeed. Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

Harley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast is amazing so many options Pool is clean Lobby is festive for us who are homeless at the moment
3 nachten verbleven in december 2023

10/10 – Uitstekend

Doug

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay, clean and quiet, well appointed and an excellent breakfast provided. Helpful and courteous staff.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Connie

2 nachten verbleven in november 2023

8/10 – Goed

Kirstie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Israel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay Here
First off the employees here were awesome the rooms are huge and the surrounding area has many eating options. This is the friendliest staff i've ever seen stay here you will not be disappointed.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really good
Very positive experience. Comfortable, clean room. Good coffee downstairs and a very usable exercise room. Close to some decent restaurants. Will stay here again.
1 nacht verbleven in september 2023

8/10 – Goed

Tonya

4 nachten verbleven in september 2023

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay. Felt like home.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Cristal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
This hotel was absolutely amazing, clean, friendly staff and a great location! They offered free cookies, popcorn, and water! There was a great selection for breakfast. The bed was super comfortable. Anytime we are in Marysville we will staying at this hotel!
1 nacht verbleven in september 2023

10/10 – Uitstekend

KATHLEEN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The young lady working the front desk upon check in Friday evening was truly wonderful. I went home for my fathers funeral and she was so sincere and helpful! She is such a great young lady. ❤️
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, everything was clean and new looking. They had a full breakfast with a lot of variety.
Reactie van Chris, GM op 14 aug 2023
Thank you for taking the time to complete our survey. We are so happy to hear that you enjoyed your visit. We look forward to your next visit.

10/10 – Uitstekend

Rebecca

1 nacht verbleven in augustus 2023

4/10 – Matig

JENNIFER

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No one available at check in time. Long wait
1 nacht verbleven in juli 2023
Reactie van Chris, GM op 2 aug 2023
Jennifer, Thank you for completing our survey. I do want to apologize for the long wait. Our desk clerk was busy helping another guest at the time of your arrival. I do hope you enjoyed the rest of your stay. My team and I look forward to your next visit.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all very convenient and easy process, friendly staff.
2 nachten verbleven in juli 2023
Reactie van Chris, GM op 25 jul 2023
Thank you for your positive review. We are happy to see that you enjoyed yourself. My staff and I look forward to your return

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant relaxing stay.
Very comfortable beds and the breakfast was very good!
1 nacht verbleven in juli 2023
Reactie van Chris, GM op 10 jul 2023
Thank your for your kind words. We are glad you enjoyed yourself during your stay. We look forward to your next stay

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Chris, GM op 10 jul 2023
Thank you for completing our survey. We are glad to see that you enjoyed yourself. My team and I look forward to your next visit.

10/10 – Uitstekend

Octavia

2 nachten verbleven in juni 2023
Reactie van Chris, GM op 10 jul 2023
Thank you for completing our survey. We are glad to see that you enjoyed yourself. My team and I look forward to your next visit.

6/10 – Redelijk

Katherine

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointed
When I got to the room the bathroom mirror light was out, needed a new lightbulb. There is an indoor pool which was being worked on and was told I would get a discount due to my grandson was wanting to swim and was unable to. I still have not received a discount. Will not book again with any Comfort Suites due to disappointing stay.
1 nacht verbleven in mei 2023
Reactie van Comfort Suites op 4 jun 2023
Dear Katherine,Thank you for taking the time to review our property. I do aplogize for the inconvenience for the pool being closed for the first 2 hours of your stay. Since your reservation was a pre paid reservation made thru a third party they will be the one to issue the discount back to your account for you. Again we are very sorry for the inconvenience.Sincerely,Jaynelle MooreComfort Suites Marysville

10/10 – Uitstekend

Renee

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Being a night shift RN & staying at a hotel.
I am a travel RN working 7p-7:30a @ OSU Exner Med. Ctr. & due to the holiday weekend & all the activities in Columbus I was unable to stay at the hotel I usually stay at so this hotel had 1 room available & the front desk person had it cleaned so I could obtain the room earlier ~9:30 a.m. but then my check-out time could only be extended until 12noon on 5/31 despite my asking & explaining again about my work night shift schedule so staying until 5 pm. but only way was to pay another day! I have found this to be a common problem often at hotels not being flexible with night shift medical staff. I rest of the stay was comfortable & I slept great! So this day I left before noon, tried to sleep at a rest area in my vehicle & outside temperature too hot so I went to OSU parking garage & slept in my vehicle. Thanks for listening.
3 nachten verbleven in mei 2023
Reactie van Comfort Suites op 2 jun 2023
Dear Renee,Thank you for taking the time to review our property. It was our pleasure to have you as our guest. The next time that you make a reservation, let us know that you would like an early check in and we will do our best to honor it if there is availability. Thanks again for choosing the Comfort Suites Marysville.Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

Maryanne

2 nachten verbleven in mei 2023
Reactie van General Manager op 12 mei 2023
Thank you for your feedback.We appreciate your business.

10/10 – Uitstekend

Jamaica

2 nachten verbleven in mei 2023
Reactie van Comfort Suites op 2 jun 2023
Dear Jamaica,Thank you for taking the time to review our property. It was our pleasure to have you as our guest. Please let us know if there is ever anything that we can do to make your stay more enjoyable. We hope to see you again soon!Sincerely,Jaynelle MooreRegional DirectorComfort Suites Marysville

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023
Reactie van General Manager op 3 mei 2023
Thank you! We appreciate your feedback.

10/10 – Uitstekend

Joyce

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet.
1 nacht verbleven in april 2023
Reactie van General Manager op 17 apr 2023
Thank you for your feedback. We appreciate you staying with us.

10/10 – Uitstekend

Rahime

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantasy hotel. Would have given 10 stars if I voul
This hotel was superb!! We stayed four nights visiting family. The manager takes great pride in this hotel. Indoor pool and workout gym were both great, clean. Food in morning went 6 am to 10 Am and great variety. Three coffee choices as well as creamers 24/7. Cleaning ladies super attentive to any needs we had. Everyone employee friendly and you could tell they took pride in their jobs and the building and us guests.
4 nachten verbleven in april 2023
Reactie van General Manager op 10 apr 2023
Thank you! We appreciate your feedback.

10/10 – Uitstekend

Phyllis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very spacious, clean rooms!!
2 nachten verbleven in maart 2023
Reactie van General Manager op 28 mrt 2023
Thank you! We appreciate your positive feedback.

10/10 – Uitstekend

Amy

2 nachten verbleven in maart 2023
Reactie van General Manager op 23 mrt 2023
Thank you! We appreciate your feedback.

8/10 – Goed

Brian, Barrie

2 nachten verbleven in maart 2023
Reactie van General Manager op 10 apr 2023
Thank you for your feedback!We appreciate it.

8/10 – Goed

Kimberly

1 nacht verbleven in maart 2023
Reactie van General Manager op 22 mrt 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2023
Reactie van General Manager op 20 mrt 2023
Thank you! We appreciate your feedback.

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time, rooms are clean and comfortable, good selection at breakfast, staff was friendly and helpful, children loved the indoor pool.
2 nachten verbleven in februari 2023
Reactie van General Manager op 22 feb 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Leslie

2 nachten verbleven in februari 2023
Reactie van General Manager op 6 mrt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Marysville Columbus - Northwest.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 – Redelijk

Serena

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The property was conveniently located and clean. The main issues were the fridge thawed out and we lost most of our food. The staff didn't seem concerned about our loss on this. Also, the breakfast provided did not contain options for people with special dietary concerns. It would be good to have more oatmeal and fruit for vegan customers. Finally, we couldn't sleep after about 5:30 am because the customers above us kept stomping around. I almost called the front desk about this, but the walls should one more sound proof.
1 nacht verbleven in januari 2023
Reactie van General Manager op 29 jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Marysville Columbus - Northwest.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding noise and our breakfast options on your recent visit. I have shared your feedback with the front desk to ensure we handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Marysville.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great night!! Helpful people and very clean!!
1 nacht verbleven in januari 2023
Reactie van General Manager op 23 jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023
Reactie van General Manager op 16 jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van General Manager op 20 dec 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!