Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We apologise for the inconvenience you experienced with the smell of smoke as well as the grouting in the shower which we will resolve. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Ramohudi,Thank you for taking time to rate our services. We are delighted that you enjoyed your stay. Our everyday pride is ensuring that we create memorable experiences and exceed guests expectations by providing outstanding service, comfortable sleep and good food. Hope to see you again in the near future.Front Office Manager

Dear Patrick,Thank you for taking time to review our services and we are glad that you enjoyed your stay with us. Your feedback has been shared with the team as a motivation to keep serving our guests courtesy and helping them create memorable experiences.Front Office Manager

Dear TT,Thank you for taking time to review us.It is our pleasure to have hosted you and to hear that you enjoyed your stay with us; our everyday aim is to provide the best hospitality service through comfortable sleep and conducive space for our guests and we are glad we met your expectations. We hope to see you in the near future. Regards- Front Office Manager

Dear Leon, Thank you for taking your time to review us. It is our pleasure to know that you had a great time and we met your expectations. It is our everyday aim to ensure that we provide the best hospitality service and comfort of both space and sleep. We look forward to having you back in the near future. Front Office Manager

Dear Kweng Tean, Thank you for taking your time to rate us. It is our pleasure to have had you visit our property and to hear that you liked our hotel location and our team. It is our everyday aim to ensure that we provide the best hospitality service and the comfort of both space and sleep. Looking forward to having you back in the near future.Regards- Front Office Manager

Dear Pablo, Thank you for taking your time to review us. It is our pleasure to hear that you enjoyed your ten days stay with us. It is our everyday aim to ensure that we provide the best hospitality service and the comfort of both space and sleep. We look forward to having you back in the near future. Regards- Front Office Manager

Dear Rajeev, Thank you for taking your time to rate our services. It is our pleasure to hear that you liked enjoyed your stay with us. It is our everyday aim to ensure that we provide the best hospitality service and the comfort of both space and sleep. Looking forward to having you back in the near future. Regards- Front Office Manager

Dear Takumo,Thank you for taking time to review us, its our pleasure to have had an opportunity to host you in our hotel. Our every day aim is to exceed guests' expectations through service, space and sleep. We are glad that you enjoyed your stay, hope to see you in the near future.Regards- Front Office Manager

Dear John,Thank you for taking time to review us. It is our pleasure to hear that you enjoyed your stay with us. Our everyday aim is to provide our guests with the best hospitality service and we are happy we met your expectations. Looking forward to having you again in the near future.Regards-Front Office Manager

Dear Ian, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. We are glad you had a great experience and thank you for your constructive feedback. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Mike,Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction and safety is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by the feedback from our guests. We sincerely apologise for the service standards you experienced t the hotel which we will address with the team and take the appropriatte action to remedy the situation. We hope that you stay safe and healthy during this time period and look forward to welcoming you back again in the near future to an improved experience.Regards General Manager

Dear Sampson, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction and safety is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by the feedback from our guests. We hope that you stay safe and healthy during this time period and look forward to welcoming you back again in the near future. Regards General Manager

Dear Puleng, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future to another great stay. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction and safety is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We hope that you stay safe and healthy during this time period and look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Marie-Louise, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. Thank you for your constructive feedback which we have addressed with the relevant department heads. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Andiswa, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Richard,Thank you for taking time to rate our services. We are delighted to have had a chance to host you and to hear that you enjoyed your stay with us. The team is looking forward to having you back again in the near future.Regards- Front Office Manager

Dear Roche, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back in the near future. Regards General Manager

Dear Anonymous, Thank you for visiting our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We sincerely apologise for the manner in which the team member solicited money from you. We will most certainly investigate and take the appropriate action. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback which we share with our team members who are motivated by such feedback from our guests. We are pleased you could exercise during your stay and hope you tried out our gym on the lower floor. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Craig, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. Our guest’s satisfaction is our top priority at all times and we are grateful for all feedback which we share with our team members who are motivated by such feedback from our guests. We apologise for the inconvenience you experienced and thank you for the comments regarding the air conditioning which we are in the final quotation [phase to replace. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, our guest’s satisfaction is our top priority at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards

Dear Heiny, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future to another great experience. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We apologise for the inconvenience of not have adequate stock of your favourite beer. The local distributor has been experience stock shortages which unfortunately impacts our stock levels directly. We look forward to welcoming you back again in the near future to an improved experience. Regards General Manager

Dear Leon, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards

Dear Joleen, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards

Dear Claes, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by the feedback from our guests. We look forward to welcoming you back again in the near future and provide us with more feedback. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. We take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by the feedback from our guests. We look forward to welcoming you back again in the near future. Regards

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. We take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by the feedback from our guests. We look forward to welcoming you back again in the near future. Regards

Dear Alexandre, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all reviews with our team members who are motivated to continuously deliver great service to our guests. . We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your hospitality needs as well as for taking of your time to complete the rating and for sharing your experience with us. At Avani Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all reviews with our team members who are motivated to continuously deliver great service to our guests. We look forward to welcoming you back again in the near future and create a better experience for you.

Dear Philippe, Thank you for taking of your time to complete the rating and for sharing your experience with us and choosing us for your accommodation requirements. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. Regards General Manager

Dear Justin, Thank you for choosing our hotel for your accommodation needs as well as for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Henry, Thank you for choosing our hotel for your accommodation needs as well as for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for choosing our hotel for your accommodation needs as well as for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback. We share all our guest reviews with our team members who are motivated by feedback from our guests. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Jurjen, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We are glad you enjoyed the breakfast and our property. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Essen, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. Thank you for commending our team members who are always grateful for recognition of their service. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Mr Docrat, Thank you for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We apologise that the hotel did not meet your requirements and for the inconvenience you experienced. I have brought the matters raised in the review to the attention of the Front Office Manager to address as a matter of urgency. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Daniel, Thank you for taking of your time to complete the rating as well as the review and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Sudesh, Thank you for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Kubandran, Thank you for taking of your time to complete the review and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We hope to welcome back in the near future. Regards General Manager

Dear Anonymous, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. An area within the casino is a designated smoking area and smoking is not permitted elsewhere. We apologise that the smoking area had a negative impact on your stay at the hotel. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for taking of your time to complete the rating and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We apologise that the hotel did not meet your requirements and for any inconvenience you may have experienced. I have brought the matters raised in the review to the attention of the Chef and the Engineer to address as a matter of urgency. We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anonymous, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. . We look forward to welcoming you back again in the near future. Regards General Manager

Dear Anna, Thank you for taking of your time to complete the survey and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during your stay with us. We look forward to welcoming you back again in the near future. Regards General Manager