Vind je ideale hotel in Mata Chalupe

'Our stay at the W Punta Cana was far from ideal. While the property's design is beautiful and fitting of a luxury hotel, our group of ten experienced severe health and hygiene issues. On our last day, five people in our party suffered from severe diarrhea; we strongly suspect that the freshness or quality of the food was compromised. Furthermore, six members of our group broke out in red rashes, and five people sustained numerous bite marks that strongly resemble bedbug bites'

'Tiene diversas habitaciones unas con vista al mar y otras con piscina privada. Mi habitación me la entregaron algo sucia, se podia notar polvo en la mesa y en las esquinas del piso, pero los días siguientes me la limpieron muy bien. El hotel es mas tranquilo que el RIU Republica es mas para parejas con plan tranquilo en comparación al otro hotel que es full fiesta. La piscina la cierran a las 18:00 y los restaurantes de especialidad son normales no me sorprendieron la verdad igual o mejor comida...

'Het eten en de service was erg goed! Wij waren er tijdens kerst en oud op nieuw. Tijdens de feestdagen waren er extra activiteiten zoals dat de kerstman langskwam voor de kinderen inclusief een cadeau voor ieder kind! Daarnaast was er een feest tijdens oud jaar met vuurwerk! Verder schone kamers en voldoende faciliteiten op de kamer. Verbeterpunten: er waren te weinig bedjes bij het zwembad (vooral toen het erg druk was), de airco maakte teveel lawaai (Wij deden 'm uit 's nachts). Overall kunnen...

'A 5 star hotel is a complete misrepresentation of this hotel and the Privilege package should be investigated as fraud! Just had a disappointing 8 day stay and feel ripped off as we opted for the Privilege’ package! All the food at the restaurants was poor at best so your best option was actually the buffet! Although the pool areas where good for kids with the lazy river and water park being our main reason for booking for our 7yr old, lots of missing tiles led to a deep cut on our child’s...

'From the beginning, there was a noticeable lack of customer service. Prior to arrival, I attempted to contact the hotel through Expedia with questions about my upcoming trip, but received no response or lack thereof information. Upon arrival, I was also informed that in order to have our rooms located next to each other, an additional payment was required—despite having already made this request in advance through Expedia. During our stay, the conditions of the room were unacceptable. We...

'I have nothing but good things to say about my stay at Secret Tides. The place is spectacular, and the service is excellent. Everyone is very friendly and always attentive to ensure we were having a stay that met our expectations. In fact, our expectations were far exceeded. I definitely recommend it as a 5-star hotel, and we will be back soon.'

'Beautiful property with great beach access and plenty of pools. Lots of food options and most are pretty good! Lunch can be a bit repetitive but theres so much eating throughout the day anyway. Preferred access is worth it if you want some extra perks, including the personal concierge who takes care of everything for you. Highly recommend Dreams Onyx. '

'Great experience love the room '

'Excelente!! Buena comida, suler comoda habitación y la piscina extraordinaria!!'

'Zeer aangenaam verblijf gehad. Het is een zeer uitgestrekt en idyllisch hotel vlak aan het strand. Er zijn vele bars en restaurants met een grote variëteit aan keukens, voor ieder wat wils. De kamer was niet altijd even proper gepoetst en toonde toch wel wat gebruikssporen. Jammer vonden wij dat er geen souvenirshops waren in de buurt van het resort en de vrij lange afstand tot de luchthaven. Ook lag het hotel voor vele dagtrips veelal buiten de zone om opgehaald te kunnen worden. Al bij al een...

'For such a large 1300 room resort the access to pool and beach chairs was good. Room was clean and food was plenty but mostly buffet. Wish there was more table service at the specialty restaurants.'

'This was a good place overall. The pool outside of our room was awesome (in family section) and the room overall was great. The Bavaro beach was the way to go- great sand and lovely water! If you want to stay on the beach- don’t stay at the family princess section. You need to take a “train” from family section to the beach. They said it runs on Dominican time, but we honestly didn’t have to wait more than 5 min when we wanted to go. Otherwise it’s a 15 min walk. The family section could use...

'As a frequent Expedia traveler, I value the exclusive perks offered worldwide. However, I encountered several issues during my recent stay at this hotel. Firstly, we were subjected to a three-day experience in a hotel where the sea was closed due to a drowning accident. The reason for the closure was not provided, and there was a significant concern regarding the whereabouts of the lifeguards. Secondly, while the Dominican people are generally friendly, the hotel staff’s behavior was...

'Been to better royalton properties. The property is old. I stand in the diamond room and I wasn’t impressed. '

'Beach view was basic because it was far from beach. The front desk associate Chris was very helpful and friendly. '

'Excelente propiedad la limpieza en todas las área es espectacular.'

'Quiet, peaceful. Excellent breakfast '

'Gezellige vibe, goed bed, wel naast treinspoor'