Suite, 1 queensize bed | Terras
Beschikbaarheid controleren

Beoordelingen van Cresta Maun

4 out of 5
Cresta Maun
Plot 16719, Thamalakane River, Maun

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 9 van 33 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 33 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 33 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 33 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 33 beoordelingen" "

8,6/10

Netheid

7,4/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hailey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Tyler, Douglasville

1 nacht verbleven in maart 2024

6/10 – Redelijk

Alexis

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service
Staff not trained for their jobs. Very disappointed in this Hotel. Will never go their again.
2 nachten verbleven in september 2023

6/10 – Redelijk

Carlo

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
Other guests behaviour not managed by staff, noise in the corridor, staff not efficient in arranging transport, shower with no pressure, etc.
2 nachten verbleven in juli 2023
Reactie van Tebogo Chilume op 24 jul 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings.Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon!Kind regards,Cresta Maun

2/10 – Ontzettend slecht

Ulrike

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eine einzige Zumutung
Zunächst wurde die Buchung geleugnet. Wir bekamen nicht die gebuchten zwei Einzelbetten. Wegen einer „Happy Hour“ konnten wir wegen des enormen Musiklärms bis Mitternacht nicht schlafen. Und dafür muss man zahlen…
1 nacht verbleven in juni 2023
Reactie van Tebogo Chilume op 19 jul 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest.. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings.Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon!Kind regards,Cresta Maun

2/10 – Ontzettend slecht

Ulrike

1 nacht verbleven in juli 2023
Reactie van Tebogo Chilume op 19 jul 2023
Good dayThank you for reviewing Cresta Maun Resort.We were honoured to have you as our GuestRegards,Cresta Maun Resort

4/10 – Matig

Sylvain

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Reception all mixed-up!
We were given key of room already occupied... then no towel and no hot water in the shower of the 2nd room.
1 nacht verbleven in mei 2023
Reactie van Tebogo Chilume op 30 mei 2023
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings.Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon!Regards,Cresta Maun Resort

6/10 – Redelijk

carlos nesme

Reisde met familie
Positief: Netheid, personeel en service
It was just ok! The price for it doesn’t match for the property

2/10 – Ontzettend slecht

Patrick

Early afternoon I contacted Expeidia to change reservation to next day due to car problems. I was told hotel was not answering its phone but that Expedia would continue to try to reach them and email me. By next day, still nothing. Hotel needs to answer its phone and respond to enquiries and Expedia should have sent me an update,
1 nacht verbleven in juli 2022

4/10 – Matig

Frederick

for a new hotel they sure messed up - goofy design with the glass shower right next to the bed. Water goes everywhere. Noisy rooms. no mosquito nets and no screens on the windows. Noisy rooms. Average food.
1 nacht verbleven in juni 2022
Reactie van Tebogo Chilume op 29 jun 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honoured to have you as our Guest.. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer. I can confirm therefore that I have investigated your comments in serious light and taken action to rectify our shortcomings. Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit of service excellence. We hope to see you at Cresta Maun again soon! Kind regards, Cresta Maun Resort

8/10 – Goed

Vushe

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Secluded and quiet Some renovations needed
3 nachten verbleven in april 2022
Reactie van Pamela op 16 mei 2022
Good day Thank you so much for your valued feedback and for choosing Cresta Maun as your preferred hotel. We will take the feedback into consideration to better your next stay. Regards

8/10 – Goed

Terrance

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Maun Hotel
Friendly staff, airport transfers.
1 nacht verbleven in januari 2022
Reactie van Tebogo Chilume Guest Relations Officer op 25 jan 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 – Goed

Joseph

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Check in frustration
On our second trip the reception and checking in was very disappointing I was made to wait for a long time. I requested a room down stairs was given upstairs making extremely difficult for my wife to walk. After a long time two staff members assisted
4 nachten verbleven in januari 2022
Reactie van Tebogo Chilume Guest Relations Officer op 25 jan 2022
Good day Thank you for reviewing Cresta Maun Resort. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback by no means reflects the high standard of quality and service that Cresta Maun Resort is usually proud to offer We were honored to have you as our Guest Regards, Cresta Maun Resort

10/10 – Uitstekend

Tshepo

2 nachten verbleven in december 2021
Reactie van Tebogo Chilume Guest Relations Officer op 19 jan 2022
Good day Thank you for reviewing Cresta Maun Resort Hotel. We were honored to have you as our Guest Regards, Cresta Maun Resort Hotel

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cresta Maun review
7 nachten verbleven in juni 2021
Reactie van Dulcie op 23 jul 2021
Dear Jamie, Thank you. We always appreciate hearing feedback about the experience that we provide. We hope to see you at Cresta Maun again soon! Kind regards,

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020
Reactie van Tebogo Chilume Guest Relations Officer op 19 jan 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Cresta Maun is a great choice in Maun which surprisingly lacks decent accommodation. We came here from a horrible experience at another hotel. Staff was nice. We didnt try the breakfast. Transportation to and from the airport was easy and included with the stay. A few items to consider" There is another Cresta in Maun and we were really confused because google had 3 Cresta Maun's when searching. So best to use the shuttle provided by the hotel. The shower is in the room with no door. This maybe off putting for some but wasn't an issue for us at all. The air conditioner was weak (not too bad though).
1 nacht verbleven in december 2019
Reactie van Palesa op 8 feb 2020
Dear James, Thank you for staying at Cresta Maun. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay
Service excellent, people friendly overall pleasant experience!
1 nacht verbleven in oktober 2019
Reactie van Tebogo Chilume Guest Relations Officer op 19 jan 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 – Goed

Holly

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I would probably stay again, however...
The hotel and amenities were all very nice. The staff could of been a little more helpful, some were very friendly while others made it feel as if it were an inconvenience to them to help us.
2 nachten verbleven in oktober 2019
Reactie van Tebogo Chilume Guest Relations Officer op 19 jan 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Tebogo Chilume Guest Relations Officer op 19 jan 2022
Good day Thank you for reviewing Cresta Maun Resort. We were honored to have you as our Guest Regards, Cresta Maun Resort

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
was advertised as 3 star and it is. There was a 2 hr delay at check in and was not told why, but they were accommodative at check out. The rooms were clean and modern, the staff courteous and helpful; but then most of Botswana is like that. The water is salty and we were provided with bottled water. The food is below average and slightly expensive. No water in river when we were there and so no wild animals. overall a happy experience
1 nacht verbleven in september 2019
Reactie van Palesa op 10 sep 2019
Dear Anonymous, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We sincerely apologize about the inconvenienced caused during your check in. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Die Unterkunft ist phantastisch, bedauerlicherweise jedoch schwer zu finden, da es keine Straßenadresse gibt. Das Personal war nicht in der Lage, den Weg zum Hotel telefonisch zu erklären, das hat uns zwei Stunden Urlaubszeit gekostet.
1 nacht verbleven in juli 2019
Reactie van Palesa op 18 jul 2019
Dear Anonymous, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We sincerely apologize for the inconvenience caused regarding directions. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are extremely friendly and helpful, rooms are clean and neat. Always a pleasant stay.
1 nacht verbleven in juni 2019
Reactie van Palesa op 9 jul 2019
Dear Anonymous, Thank you for choosing Cresta Maun. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in maart 2019
Reactie van Palesa op 8 apr 2019
Dear Anonymous, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

4/10 – Matig

junwon

Positief: Personeel en service
Negatief: Netheid
물에서 냄새가 나요
4 nachten verbleven in februari 2019
Reactie van Palesa op 6 mrt 2019
Dear Junwon, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 – Uitstekend

Magnus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Utmärkt hotell
Ett mycket trevligt hotell med bra läge och hög service.
4 nachten verbleven in januari 2019
Reactie van Palesa op 14 jan 2019
Dear Magnus, Thank you for staying at Cresta Maun. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Palesa op 3 jan 2019
Dear Anonymous, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended business hotel
Cresta Maun is a business hotel on the edge of the Okavango...an interesting combination. The setting is fabulous on the banks of the Thamalakane River and it's a great location for tourists wanting a stop-over en route to safari. Given the relative remoteness of Maun the management do a great job of creating a quality experience for guests. As a regular business visitor to the town, Cresta Maun is a no-brainer: friendly staff, good wifi, surprisingly good food, decent bar experience, efficient front desk and a secure, well maintained property. Being a little way out of town, a car is essential if you need to get around easily.
4 nachten verbleven in december 2018
Reactie van Palesa op 24 mrt 2019
Dear Adam, Thank you for staying at Cresta Maun. We were delighted to have you ad our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing weekend
2 nachten verbleven in november 2018
Reactie van Palesa op 21 mrt 2019
Dear Keith, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We look forward to you next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Millietess, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Maun hotel we have stayed in (so far)
Nice new hotel in Main. Staff and service good. We had a good meal in the restaurant and the room was comfortable. Down side - the pool was a bit 'murky' and very cold for swimming. There was also a bad smell near our room. We asked to be moved and reception arranged this. We subsequently heard that they water the gardens with treated sewage!! Hence the smell. Bizarre given the proximity to the river.
1 nacht verbleven in september 2018
Reactie van Palesa op 18 okt 2018
Dear Millietess, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Fernando, sao paulo

Negatief: Netheid, personeel en service
dificil de chegar
longe do aeroporto, so o transfer salva, faltou toalha, a area de turismo do hotel nao estava afim de trabalhar
2 nachten verbleven in september 2018
Reactie van Palesa op 12 sep 2018
Dear Fernando, Thank you for choosing Cresta Maun. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention and sincerely apologize for the inconvenience caused during your stay. Kind regards Palesa Kungoane Online Administrator Cresta Maun

8/10 – Goed

Kurt, Johannesburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Overnight en route to a lodge
It was a one night stay en Route to my final destination
1 nacht verbleven in augustus 2018
Reactie van Palesa op 17 aug 2018
Dear Kurt, Thank you for staying at Cresta Maun. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Maun

10/10 – Uitstekend

tony, uk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it was very good, charming location and staff very
staff were very good but my regonal accent communication was some times slow but enjoyable
4 nachten verbleven in juli 2018
Reactie van Palesa op 7 aug 2018
Dear Tony, Thank you for choosing Cresta Maun. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Maun