Familiehotels in Mauston

'When I first arrived there was nobody at front desk and there was customers in front of me waiting for help. I had to call the front desk in order for somebody to finally come up to the front desk to help .. then the First room I got was pee stain mattress pads on both beds, it was pee stain that matched up on the mattresses so it was the top sheet that was only changed it looked like it looked like also mold on the mattresses… there was no elevator so I had to carry all my belongings up stairs...

'Stained bedspread, poorly prepared bed, sheets crumpled and perhaps not washed'

'We stayed here over the 4th with our family and then the next weekend for an adult weekend. This home was perfect for both groups. Super accommodating and we loved the new outdoor additions.'

'Room was clean. Newer rug,'

'There were darkish blotches on the ceiling above the bed, which were very noticeable and quite distracting. The room was clean, but that diminished the feeling of clean. I showed the desk clerk and the cleaning staff the smudge and recommended they bleach it or clean it somehow. The desk clerk was apologetic and said they'd take care of It. I hope they do for their own sake. I always look at reviews before I book. I told them that too.'

'Yes. Breakfast was good. And the room was great. '

'We had a great experience with Black Hawk. Everything was well maintained and clean with just the right amount of kitsch. There were flowers planted everywhere and other thoughtful touches. We arrived after experiencing reservation issues at another hotel and it was refreshing to have such great customer service after the first hotel failed us. I would definitely return!'