Lobbylounge

Beoordelingen van Fairfield Inn and Suites by Marriott Atlanta McDonough

2.5 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 76 van 125 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 125 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 125 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 125 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 125 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Maria

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First and last time staying at this hotel. Called front desk late night Saturday upon checking in to one of my rooms regarding a roach I found and killed, all I got what “I’ll let maintenance know in the morning”. Next morning I wake up & heard nothing else. Checked out & till the day no one reached out. HORRIBLE experience & wouldn’t recommend. I will make sure to spread the word about the service.
1 nacht verbleven in mei 2024
Reactie van Michelle op 6 mei 2024
Dear Guest,On behalf of the management of the Fairfield Inn & Suite, I would like to express our gratitude for sharing with us your experience of your last stay. Our aim is to always offer a top notch service to all our guests that will not only meet their expectations, but exceed them in a professional manner. We do regret this was not the case this time around. In an attempt to offer the best possible customer service, a coordinated effort was made with all departments involved to ensure that we do not have a recurrence. We take all our customers' feedback very seriously. The feedback of our clients contributes immensely to our success.

10/10 – Uitstekend

Don

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Michelle op 22 apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Patricia, sound beach

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk… I believe his name was AJ was superior!!! he was very sociable and really was an amazing front desk man! I wish all my encounters when checking in had someone like him very personable, and took time to speak with any questions we had.
1 nacht verbleven in april 2024
Reactie van Michelle op 8 apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle GrossettFront Desk

8/10 – Goed

Emi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here one night and it met our needs. One of the elevators was not working so we used the stairs.
1 nacht verbleven in maart 2024
Reactie van Michelle op 8 apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle Grossett

10/10 – Uitstekend

Kiara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Michelle op 21 mrt 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Jenna

1 nacht verbleven in maart 2024
Reactie van Michelle op 26 mrt 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Nathaniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Michelle op 21 feb 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

aliyha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked how the room had space , it was clean , sheets were clean
1 nacht verbleven in februari 2024
Reactie van Michelle op 20 feb 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Michelle op 22 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Michelle op 22 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Michelle Grossett op 22 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay here again
Great stay. Clean and comfortable.
1 nacht verbleven in januari 2024
Reactie van Michelle op 12 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Edith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van MIchelle op 12 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

8/10 – Goed

Douglas

1 nacht verbleven in december 2023
Reactie van Michelle op 12 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

8/10 – Goed

Ofelia, San Juan

1 nacht verbleven in december 2023
Reactie van Michelle op 4 jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Michelle GrossettFront Desk

10/10 – Uitstekend

Floyd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fantastic. No issues at all. OUTSTANDING!!
1 nacht verbleven in november 2023
Reactie van Michelle op 30 nov 2023
Dear Guest,Dear Chambers Montrice,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

10/10 – Uitstekend

Dameion

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet
1 nacht verbleven in november 2023
Reactie van Michelle Grossett op 20 nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Deskfairfieldmcdonough@gmail.com

10/10 – Uitstekend

Tonya R

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located, nice location would highly recommend
1 nacht verbleven in oktober 2023
Reactie van Michelle op 30 nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Michelle op 30 nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

8/10 – Goed

Shawnn

1 nacht verbleven in september 2023
Reactie van Michelle op 30 nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

10/10 – Uitstekend

Derrell

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van General Manager op 9 sep 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 – Uitstekend

Lora

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in september 2023
Reactie van General Manager op 9 sep 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 – Uitstekend

Analisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in september 2023
Reactie van General Manager op 9 sep 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
H
2 nachten verbleven in augustus 2023
Reactie van General Manager op 9 sep 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 – Uitstekend

Charlotte, Allenhurst

Reisde met familie
All staff was extremely nice and friendly. Front desk, cleaning staff, and breakfast staff all greeted you with a smile that didn’t feel fake but was genuinely nice and friendly. I definitely will stay here again when I’m in the area.
1 nacht verbleven in juli 2023
Reactie van FDM op 11 jul 2023
Thank youi so much for taking the time to review our hotel. We certainly appreciate when our guests have a good experience and they let it be known to others. We strive to make your stay one that will make you want to come back and we are glad that your experience was a positive one. We definitely hope to see you again in the future!!

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great check in, excellent customer service, friendly, clean!
2 nachten verbleven in juni 2023
Reactie van FDM op 11 jul 2023
We appreciate you taking out the time to review your stay with us. We strive to make our guests' experience one that will make them want to come back. We are always happy to see when that happens. We hope to serve your hotel needs in the future as well. Thank you so much!!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van FDM op 11 jul 2023
Thank you for such a positive review of your stay with us. We strive to give our guests the best possible experience so that they will consider us in the future. We hope that you decide to stay with us again whenever you're in the area in the future!!

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Personeel en service
The property overall was not that clean.
1 nacht verbleven in mei 2023
Reactie van Josh--FDM op 5 jun 2023
Thank you for taking the time to review your stay with us. We are very happy that your stay was satisfactory and our staff met your needs. We certainly look forward to accommodating you again in the future!!

10/10 – Uitstekend

Rodney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and convenient location
2 nachten verbleven in mei 2023
Reactie van Josh--FDM op 5 jun 2023
Thank you for taking the time out to let us know about your stay. We do hope that it was satisfactory and met your needs. We do hope that you will give us a chance to accommodate you in the future!!

10/10 – Uitstekend

Kelsey

Positief: Netheid, personeel en service
Everything
1 nacht verbleven in mei 2023
Reactie van Josh--FDM op 5 jun 2023
Thank you for taking time out of your day to let us know about your recent stay with us. We hope that it was satisfactory and that we met most of your needs. We look forward to accommodating you again in the future.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was recently renovated. It was updated, clean, the beds were comfortable and the staff friendly. We were very pleased with our stay.
1 nacht verbleven in april 2023
Reactie van Josh--FDM op 5 jun 2023
Thank you for taking time out of your day to let us know about your recent stay with us. We hope that it was satisfactory and that we met most of your needs. We look forward to accommodating you again in the future.

8/10 – Goed

KAREN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and Clean, but bring your own towels
The hotel was nice, clean and staff was friendly. Breakfast was good. It was very inconvenient to find out that our rooms aren't stocked with any towels or washcloths. We checked in late around 7:30 pm and took the elevator and did notice another patron carrying towels and washcloths. We didn't realize we didn't have towels until we were ready to shower. My husband went down to the front desk and was given 2 towels and 2 hand towels but was told they were out of wash cloths???
1 nacht verbleven in april 2023
Reactie van Fairfield op 17 apr 2023
We apologize for your experience. We are working to make sure that this does not happen in the future.

10/10 – Uitstekend

Gayle, Newburgh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Good location
1 nacht verbleven in maart 2023
Reactie van Fairfield op 17 apr 2023
Thanks for your response. We appreciate you choosing to stay with us!!

10/10 – Uitstekend

Tyisha

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

10/10 – Uitstekend

Jamichael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Fairfield op 17 apr 2023
Thank you for staying with us!! We highly appreciate your patronage and hope to see you again in the near future!!

2/10 – Ontzettend slecht

Megan

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Fairfield op 27 mrt 2023
We apologize for not meeting up to your standards.

10/10 – Uitstekend

Damion

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Fairfield Front Desk op 27 mrt 2023
Thank you so much for your wonderful review!!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Fairfield op 27 mrt 2023
Thank you so much for your wonderful review!!

10/10 – Uitstekend

Terry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van JH op 15 feb 2023
Thank you so much for your review. We do appreciate you doing business with us and hope that we are your first choice for hotel needs in the near future!!!

8/10 – Goed

Ted

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good restaurant next door, friendly staff.
1 nacht verbleven in januari 2023
Reactie van JH op 15 feb 2023
Thank you so much for your review. We do appreciate you doing business with us and hope that we are your first choice for hotel needs in the near future!!!

10/10 – Uitstekend

Janine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent breakfast, friendly hostess
1 nacht verbleven in januari 2023
Reactie van JH op 15 feb 2023
Thank you so much for your review. We do appreciate you doing business with us and hope that we are your first choice for hotel needs in the near future!!!

8/10 – Goed

Geoffery

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023
Reactie van michelle op 30 nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

4/10 – Matig

Shannon

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Sade

1 nacht verbleven in december 2022

4/10 – Matig

Kyria, Pompano Beach

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old hotel with new hotel charges!
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Francis

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Front desk woman was overly aggressive angry and a down right bully. Booked a handicap accessible room. Have a service animal. Woman comes banging on the door yelling that “dogs” aren’t aloud. Told us we aren’t aloud to have our service animal there and we must leave immediately. Contacted management which told us a 24 hour notice of service animals is required. Never does it state this on the Hotel app. Nightmare! Will NEVER return to this property that discriminates against disabled people.
1 nacht verbleven in november 2022

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location near dining and shopping
2 nachten verbleven in november 2022

10/10 – Uitstekend

Dathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simply a great place to stay in a good location. The staff are really personable and helpful

10/10 – Uitstekend

Crest Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay very much. I was in town for a family emergency and it was good to come back to the hotel after a rough day at the hospital. It was good to come back to a worry free atmosphere and just relax
6 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

CLAUDEL, McDonough

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property have a high record of car windows breaking and the manager will not taking charge of it. Please stay away.
1 nacht verbleven in oktober 2022