Terras

Beoordelingen van Courtyard by Marriott Tysons McLean

3 out of 5
Courtyard by Marriott Tysons McLean
1960a Chain Bridge Rd, McLean, VA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 530 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 100 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1002 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to conference Center, shopping malls and met
Close to conference Center, metro and shopping malls. Nice hotel to combine work and pleasure
6 nachten verbleven in juli 2018
Reactie van Heather op 7 aug 2018
Thank you for staying with us!

8/10 – Goed

Quechelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was really good. Everything was clean, I loved the area. I would stay here again.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Eli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love everything about this hotel especially the breakfast 😀. Mohammad Hogos did a great job!!! The entire staff was friendly. Will go back there soon
2 nachten verbleven in mei 2024
Reactie van Management op 15 mei 2024
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk attendant Spencer was so helpful and very professional and was able to take care of all my questions.
2 nachten verbleven in mei 2024
Reactie van Management op 15 mei 2024
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Alix

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
The a/c at the room make a lot noise
1 nacht verbleven in mei 2024
Reactie van Management op 15 mei 2024
Good day, On behalf of the entire hotel team, I want to thank you for sharing about your previous stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 – Ontzettend slecht

GEORGIOS

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in maart 2024
Reactie van Management op 15 mei 2024
Good day, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your previous stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Lonette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Management op 7 mei 2024
Thank you for staying at Courtyard Tysons McLean!

6/10 – Redelijk

Benjamin

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel is very dated and is in need of modernisation. The breakfast was lovely, and the staff were friendly too. In a good location near Tyson’s corner, which is great for shopping or getting the metro in to central DC.
3 nachten verbleven in april 2024
Reactie van Management op 29 apr 2024
Thank you for staying at Courtyard Tysons McLean!

8/10 – Goed

Ali

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was there in business and have been in the area at other properties and feel like this is the place I will continue to go back to. Staff were cordial and professional, room was clean and comfortable. Only thing is that I was in the top floor and rooftop units were too loud during the night. The in too fridge was also noisy. All minor issues and will not keep me from going back.
2 nachten verbleven in april 2024
Reactie van Management op 29 apr 2024
Thank you for staying at Courtyard Tysons McLean!

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van Management op 29 apr 2024
Thank you for staying at Courtyard Tysons McLean!

10/10 – Uitstekend

Lonkhululeko, Herndon

Zakenreiziger
I like the place and it’s proximity to shopping places.
9 nachten verbleven in april 2024
Reactie van Management op 29 apr 2024
Thank you for staying at Courtyard Tysons McLean!

10/10 – Uitstekend

Mayra Alejandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like me stay here I recommend
1 nacht verbleven in april 2024
Reactie van Marc M op 21 apr 2024
We are glad you enjoyed your stay with us, and look forward to seeing you again!

10/10 – Uitstekend

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check in/ check out persons were very polite, quick and courteous.
2 nachten verbleven in april 2024
Reactie van Management op 15 apr 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Please let us know how we can assist you with your future reservations.

10/10 – Uitstekend

Mary

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Love ! Clean! Welcoming!
1 nacht verbleven in april 2024
Reactie van Management op 15 apr 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Please let us know how we can assist you with your future reservations.

10/10 – Uitstekend

Junmin, Jupiter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front office staff is very helpful and accommodating my parents handicap needs. Very good experience in this hotel. Room is clean and comfortable. We will be back again for sure.
2 nachten verbleven in april 2024
Reactie van Management op 8 apr 2024
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

8/10 – Goed

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, parking garage attached, minutes walk to Galleria and metro station. Breakfast was buffet, but first greeted by staff asking what we wanted to drink, then brought us the drinks, at the end they gave us a slip to sign with room number on it and gratuity.
2 nachten verbleven in maart 2024
Reactie van Management op 8 apr 2024
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 – Uitstekend

Jaison

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Don’t like the food
Reactie van Management op 8 apr 2024
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 – Redelijk

Joshua Joseph, Rayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I don’t really have any complaints besides the hotel didn’t really have any food. I called for room service and was told they didn’t have anyone to work the “restaurant”. Everything else was pretty great. Man working the morning I left was REALLY nice.
2 nachten verbleven in maart 2024
Reactie van Management op 8 apr 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

10/10 – Uitstekend

Pedro, woodbridge

1 nacht verbleven in maart 2024
Reactie van Management op 15 apr 2024
Thank you for staying at Courtyard Tysons McLean!

10/10 – Uitstekend

Gloria, Lynchburg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 8 apr 2024
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 – Redelijk

Byung-il

Negatief: Voorzieningen
Near subway station
2 nachten verbleven in maart 2024
Reactie van Management op 25 mrt 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location - staff
1 nacht verbleven in maart 2024
Reactie van Management op 25 mrt 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

8/10 – Goed

Tatsuki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Management op 25 mrt 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

8/10 – Goed

Kevin

2 nachten verbleven in maart 2024
Reactie van Management op 8 apr 2024
Good day! We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 – Uitstekend

Annette

Reisde met partner
Positief: Netheid, voorzieningen
Atmosphere was very friendly and very clean
1 nacht verbleven in maart 2024
Reactie van Management op 25 mrt 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 – Uitstekend

Salvador

1 nacht verbleven in februari 2024
Reactie van Management op 25 mrt 2024
Good day, Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.Thank you.

10/10 – Uitstekend

Houcine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was really nice to stay at Courtyard by Marriott, the staff was very friendly and there is plenty of parking space in the basement.
2 nachten verbleven in maart 2024
Reactie van Management op 11 mrt 2024
Thank you for staying at Courtyard Tysons McLean!

10/10 – Uitstekend

Raul

1 nacht verbleven in februari 2024
Reactie van Mark op 20 feb 2024
Good afternoon we are so glad you had a 5/5 stay with us!! We appreciate your feedback and will pass it along to our staff. We thank you for your business of staying with us and hope to see you again soon.

6/10 – Redelijk

saudatu

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was not ready. Staff was not informed of the room being ready. On the website it says free breakfast. That’s not the case .
1 nacht verbleven in februari 2024
Reactie van Mark op 19 feb 2024
Good afternoon, we are disappointed to hear that your stay with us was not up to our expectations. We will definitely share this with our staff to make sure this was an isolated incident and that it will not happen again. We hope to see you again soon and thank you for staying with us.

10/10 – Uitstekend

Wedad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place is awesome close to malls shopping centers the staff are wonderful looking forward to stay again I felt i am home
2 nachten verbleven in februari 2024
Reactie van Mark op 16 feb 2024
Good afternoon we are so glad your stay was perfect with us!!! We do appreciate your feedback and will pass it along to our staff. We hope you stay with us again soon .

10/10 – Uitstekend

Ji Hyun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms, staffs and everything was the way it described. It was the most pleasant stay.
1 nacht verbleven in februari 2024
Reactie van Mark op 13 feb 2024
Good evening, we are so glad you had a 5/5 stay with us! We appreciate your feedback and will tell our staff about your review. We hope to see you again soon and thank you for your business and staying with us.

8/10 – Goed

Lamont

1 nacht verbleven in december 2023
Reactie van Mark op 8 feb 2024
Good evening, we are glad to hear that you had a good experience of stay with us. We do appreciate you taking the time do let us know of your feedback. We will share your feedback with our staff and hope to see you again soon.

10/10 – Uitstekend

Aida, Cincinnati

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Amazing staf
1 nacht verbleven in januari 2024
Reactie van Mark op 2 feb 2024
Good morning,We are so excited to hear about your 5/5 stay with us ! We will share your feedback with our staff. We hope to see you again soon and thank you for staying with us.

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Mark op 2 feb 2024
Good evening we are so glad to hear that you had a 5/5 stay with us!! We appreciate your feedback. We hope to see you soon and thank you for staying with us.

10/10 – Uitstekend

Deanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The night staff was welcoming and accommodating room was clean hotel was quiet would stay again
1 nacht verbleven in januari 2024
Reactie van Mark op 27 jan 2024
Good morning,We are so happy to hear you had a 5/5 stay with us. We appreciate your feedback and will share it with our staff members. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Vania

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every time I stay at the Courtyard by Marriott Tysons McLean the staff provide such a great service that I feel at home!
12 nachten verbleven in januari 2024
Reactie van Mark op 27 jan 2024
Good morning,We are so glad to hear you had a 5/5 experience with us. We will share your feedback with our staff. We hope to see you again soon and thank you for staying with us.

8/10 – Goed

Kate

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love Courtyard, small details were disappointing
The hotel itself was very comfortable. I was looking forward to sitting in front of the fireplace in the lobby, as it was freezing outside. But the fireplace wasn’t lit! Also, on Hotels.com it said parking was free, but that’s only for the 30-minute above-ground spots. The charge for parking in the overnight garage is $10 per night.
1 nacht verbleven in januari 2024
Reactie van Mark op 21 jan 2024
Good afternoon, we appreciate your feedback staying with us. We do apologize for the inconvenience of the fireplace not being lit but we will pass along the feedback to the engineering leadership. Yes, you are correct the parking fee here is 10 a night. However, we did not charge you a parking fee as a courtesy.

10/10 – Uitstekend

Fer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Mark op 16 jan 2024
Good evening,We are so glad you had a 5/5 stay! We appreciate your business and hope to see you again soon. We will share your feedback with our staff as well.

10/10 – Uitstekend

Ji

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Mark op 16 jan 2024
Good evening,We are so glad that you had a 5/5 stay with us!! We will pass along your feedback to the staff members of our hotel. We hope to see you again and thank you for staying with us.

6/10 – Redelijk

jocelyn

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van Mark op 3 jan 2024
Good evening, we do appreciate your feedback of staying with us. We are disappointed we did not exceed your expectations. We will share it with our leadership team to make improvements. Thank you for staying with us.

10/10 – Uitstekend

KEMESHIA

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Mark op 3 jan 2024
Good afternoon we are so glad to hear that you had a 10/10 experience with us!!! We appreciate your feedback and will share amongst our staff members. We hope to see you again soon and thank you for your staying with us.

10/10 – Uitstekend

Hamid, Liberty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van mark op 30 dec 2023
Good evening, we are so glad you had a 5/5 stay with us!!! We will share your feedback with the staff regarding your stay. We do hope to see you again soon and Happy New Year!!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Mark op 23 dec 2023
Good evening, we are disappointed that you did not enjoy your stay with us. We will share your feedback with our staff and hope to give us another chance if you choose to stay with us again.

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 night stay
Our stay was very pleasurable. Larry and Fatama at the front desk where extremely policte and friendly and made the process very smooth.
2 nachten verbleven in december 2023
Reactie van mark op 12 dec 2023
Good evening, we are so glad to hear that you had a 10/10!!! We do appreciate your feedback and will share amongst our staff. We do thank you again for staying with us.

10/10 – Uitstekend

Marinus

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Mark op 10 dec 2023
Good afternoon I am so glad you had a 5/5 stay with us!! We will pass along your feedback to our staff. We do hope to see you again soon and thank you for staying with us.

8/10 – Goed

Jamie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Beds too small. When I booked it said free breakfast but when I got here that wasn’t the case.
1 nacht verbleven in december 2023
Reactie van Mark op 5 dec 2023
Good afternoon,I do appreciate your feedback about staying with us. We will share your feedback with our staff members regarding the beds size and the terms and conditions regarding free breakfast. We do thank you for staying with us and hope to see you again soon.

6/10 – Redelijk

Muhammad

Average
2 nachten verbleven in november 2023
Reactie van Mark op 5 dec 2023
Good afternoon,Thank you for sharing your feedback regarding your stay. We will pass along your feedback to our staff members to improve on our guest service. We do appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Jose

2 nachten verbleven in november 2023
Reactie van Mark op 5 dec 2023
Good evening, We are so glad you had a 10/10 stay with us!! We appreciate your feedback and will share with our staff members. Thank you for staying with us and hope to see you again soon.

10/10 – Uitstekend

David

2 nachten verbleven in oktober 2023
Reactie van Mark op 23 dec 2023
Good evening, we are so glad that your stay with us was a 5/5!!! We will share your feedback with our staff regarding your stay. Thank you for staying with us and see you again soon.

6/10 – Redelijk

james

Zakenreiziger
Negatief: Netheid
Breakfast was like eating rubber eggs and cardboard sausage
1 nacht verbleven in november 2023
Reactie van Mark op 26 nov 2023
Good morning, we do apologize for the disappointment of breakfast you had during your stay. We sincerely apologize and will share you feedback to the food and beverage leadership team. We do thank you for staying with us and hope to see you again soon.