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Beoordelingen van Homewood Suites by Hilton Harrisburg-West Hershey Area

3 out of 5
Homewood Suites by Hilton Harrisburg-West Hershey Area
5001 Ritter Road, Mechanicsburg, PA

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 450 van 620 beoordelingen" "
Gastenscore: 8 - Goed. 132 van 620 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 620 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 620 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 620 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice clean hotel with the kitchette. The walls were nice and sound proof could not hear outside your room
2 nachten verbleven in april 2024
Reactie van AGM op 22 apr 2024
Thank you for staying with us and for your feedback! Please come back again soon!

6/10 – Redelijk

John

Positief: Netheid, staat van de accommodatie en faciliteiten
Quiet. But property had problems with IT systems and check in was very slow ( 1 hour) and no WiFi
1 nacht verbleven in april 2024
Reactie van AGM op 22 apr 2024
Thank you for your feedback! I apologize for the inconveniences due to our temporary system issues. I hope you'll stay with us again soon!

8/10 – Goed

alex

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a great shape. It is very clean, and the staff is nice. The rooms are great, but a bit noisy.
2 nachten verbleven in april 2024
Reactie van AGM op 27 apr 2024
Thank you for your feedback! We pleased that you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
was great
2 nachten verbleven in maart 2024
Reactie van AGM op 28 mrt 2024
Thank you for your feedback for your recent stay! We're so pleased that you had a great time. Hope to see you again soon!

10/10 – Uitstekend

Richard, Fort Mill

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was very nice and the staff was friendly.
2 nachten verbleven in maart 2024
Reactie van AGM op 15 mrt 2024
Thank you for your feedback! It was wonderful having you stay with us and we hope to see you again soon!

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good enough
2 nachten verbleven in december 2023
Reactie van AGM op 10 mrt 2024
Thank you for your recent stay and for your feedback! We hope to see you again soon!

6/10 – Redelijk

Angelica, Stuart

Reisde met familie
Average
1 nacht verbleven in februari 2024
Reactie van AGM op 10 mrt 2024
Thank you for your feedback!

10/10 – Uitstekend

Svetlana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at Homewood Suites by Hilton Harrisburg-West Hershey Area was fantastic. The hotel provided exceptional service and amenities. The rooms were spacious, clean, and well-maintained, offering a comfortable environment throughout my stay. The staff were friendly and professional and went above and beyond to ensure a pleasant experience. The complimentary breakfast was delicious, and had a variety of options to choose from. Overall, I highly recommend Homewood Suites by Hilton Harrisburg-West Hershey Area for anyone visiting the area."
1 nacht verbleven in februari 2024
Reactie van AGM op 11 feb 2024
Thank you for staying with us and for your review! We're so pleased that you had a pleasant stay. Please come and see us again!

8/10 – Goed

Steve

1 nacht verbleven in februari 2024
Reactie van AGM op 23 mrt 2024
Thank you for staying with us and providing feedback. We'd love to welcome you back in the future.

10/10 – Uitstekend

Tina

4 nachten verbleven in december 2023
Reactie van AGM op 3 feb 2024
Thank you for staying with us and for your feedback. We appreciate your time and hope you'll be back to stay again soon!

10/10 – Uitstekend

Tejal

2 nachten verbleven in januari 2024
Reactie van AGM op 22 jan 2024
Thank you for staying with us and for your feedback! We greatly appreciate your time. Please stay with us again soon!

10/10 – Uitstekend

Vyacheslav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in december 2023
Reactie van AGM op 22 jan 2024
Thank you for being our guest and for your feedback. Please come back and stay again!

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big beautiful rooms and lovely staff. We had a great stay!
1 nacht verbleven in december 2023
Reactie van AGM op 28 dec 2023
We really appreciate you staying with us and providing feedback! We hope to see you again soon!

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice quiet stay. No issues. Pillows were a little worn but we brought our own so didnt bother us.
2 nachten verbleven in december 2023
Reactie van AGM op 28 dec 2023
Thank you so much for staying with us and for your terrific feedback! It helps to know where we can improve. Please stay with us again sometime!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van AGM op 19 dec 2023
Thank you for staying with us and then taking the time to provide feedback. We really appreciate it! We're glad you enjoyed your stay and hope to see you again. Happy Holidays!

6/10 – Redelijk

Elisabeth L

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van AGM op 10 dec 2023
Thank you for staying with us and for your feedback. We appreciate you taking the time to let us know how you enjoyed your stay. Please stay with us again soon and give us the opportunity to earn a 5!

10/10 – Uitstekend

Amy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was my second time staying here and I definitely will be back. Best hotel I’ve stay at. No complaints at all. Perfect from beginning to end. Thanks
3 nachten verbleven in november 2023
Reactie van AGM op 28 dec 2023
Thank you! It was wonderful having you stay with us. Please come back soon!

6/10 – Redelijk

David, South plainfield

1 nacht verbleven in december 2023
Reactie van AGM op 28 dec 2023
Thank you for staying with us and providing feedback. I'm sorry your experience wasn't better. We'd love to have you stay again and give us the chance to give you a stay that rates a 5!

10/10 – Uitstekend

Erica

1 nacht verbleven in november 2023
Reactie van AGM op 19 dec 2023
Thank you so much for being our guest and for taking the time to provide feedback on your stay. We're so glad you enjoyed it! Happy Holidays!

10/10 – Uitstekend

Stephen

1 nacht verbleven in november 2023
Reactie van AGM op 28 dec 2023
I really appreciate your feedback! Thank you!

10/10 – Uitstekend

Sandra

1 nacht verbleven in november 2023
Reactie van AGM op 28 dec 2023
Thank you for staying with us and for your feedback!

6/10 – Redelijk

Venita, Clarksburg

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Arrived late after day @ Hersheypark. Showered & attempted to turn on TV on bedroom. It would not come on. Called front desk & response was "well there is nothing I can do about that its after midnight. Maintenence will be on @ 8:00am. My response- that doesn't do me any good
1 nacht verbleven in oktober 2023
Reactie van AGM op 29 okt 2023
Thank you for staying with us and for your valuable feedback. I'm sorry that you were unable to use the TV in the bedroom the night you arrived. We were sold out that night or we could have moved you to another room with a working TV since maintenance wasn't available until morning. I hope you will give us another chance to provide you with a wonderful stay in the future.

10/10 – Uitstekend

Jillian

1 nacht verbleven in oktober 2023
Reactie van Keith K op 11 nov 2023
Thank you for taking the time to provide a rating. We appreciate your feedback! If there's anything specific you enjoyed or any areas where we can improve to make your next stay even better, please let us know. We value your input and look forward to the opportunity to welcome you back in the future. Safe travels!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Excellent room!
Perfect room. We wanted to get away from the kids for an overnight. The fireplace and bathroom made it exactly what we needed. Hard to find a whilrpool tub OR a fireplace in a room, let alone both. Great hotel room. Thank you.
1 nacht verbleven in oktober 2023
Reactie van AGM op 15 okt 2023
We're so pleased that you really enjoyed your stay! Thank you for the feedback and please come stay with us again!

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found it very comfortable and quiet. The courtyard was very enjoyable during the excellent weather. It was easy to find and in a location near several restaurants. The staff was very pleasant
4 nachten verbleven in oktober 2023
Reactie van AGM op 15 okt 2023
Thank you for being our guest and for your feedback! We hope to welcome you back again soon!

10/10 – Uitstekend

John

2 nachten verbleven in oktober 2023
Reactie van AGM op 15 okt 2023
Thank you for your feedback! We hope you'll be our guest again soon!

8/10 – Goed

Ehud

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Good service. outdated property
1 nacht verbleven in september 2023
Reactie van AGM op 6 okt 2023
Thank you for staying with us and for your feedback! We hope to see you again soon!

2/10 – Ontzettend slecht

Shawn

1 nacht verbleven in september 2023
Reactie van AGM op 6 okt 2023
Thank you for staying with us and for your feedback. I'm sorry you didn't enjoy your stay more and hope you will give us another chance in the future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van AGM op 1 okt 2023
Thank you for staying with us and providing feedback. We're sorry you had a poor experience and hope you will give us a chance to do much better in the future!

8/10 – Goed

Emily

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Carpet, sheets, and shower seemed dingey, and the room smelled vaguely of dog. Comfortable mattress, good breakfast, and decently quiet though.
3 nachten verbleven in september 2023
Reactie van AGM op 10 sep 2023
Thank you for your feedback. We appreciate you staying with us and hope to see you again!

8/10 – Goed

Marc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van AGM op 2 sep 2023
Thank you for your feedback. We're glad you enjoyed your stay and hope you will come stay with us again in the future!

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
This was one of the best hotels we've stayed at in a long while. The entire hotel was spotlessly clean, nicely furnished, and the employees were very nice. Our suite was much larger than we expected and very comfortable, plenty of space for our family (2 adults, 2 kids). If we ever visit the area again I know we'll be staying here!
1 nacht verbleven in augustus 2023
Reactie van AGM op 30 aug 2023
Thank you so much for your feedback. We're pleased that you had an enjoyable stay and hope to see you again!

10/10 – Uitstekend

Marvin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van AGM op 28 aug 2023
Thank you for your feedback! We really appreciate you taking the time to let us know how you enjoyed your stay. Please visit us again soon!

8/10 – Goed

Mohammad

Reisde met familie
Positief: Netheid, personeel en service
The Property had 1 bedroom suites which is perfect for families.
1 nacht verbleven in augustus 2023
Reactie van AGM op 10 sep 2023
Thank you for staying with us and providing your feedback!

6/10 – Redelijk

Bashar

2 nachten verbleven in augustus 2023
Reactie van AGM op 10 sep 2023
Thank you for your feedback.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van AGM op 15 aug 2023
Thank you for staying with us and for your feedback! We really appreciate hearing that you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay and very quiet room.
Overall stay was pretty good. Check-in was quick and they gave us a corner room which we appreciated as it was one of the quickest room I have ever stayed in. The living/dining/kitchen area was quite spacious. Bedroom was quite clean and the beds were comfortable and we had good night sleep. Bathroom on the other hand had paints coming off in the bathtub and it was clogging even with small use. Breakfast was quite standard with waffles, bread, cereal etc. one suggestion I would have is to have eggs without bacon.
1 nacht verbleven in augustus 2023
Reactie van AGM op 12 aug 2023
Thank you for staying with us! We appreciate the helpful feedback and hope you'll stay with us again soon!

10/10 – Uitstekend

Shardha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean exceptionally great hotel
1 nacht verbleven in augustus 2023
Reactie van AGM op 8 aug 2023
Thank you so much for staying with us! We appreciate the feedback. I hope you'll stay with us again.

8/10 – Goed

Mike

Reisde met familie
Nice clean property located in quiet location
2 nachten verbleven in juli 2023
Reactie van AGM op 8 aug 2023
Thank you for the feedback! We appreciate it and hope you'll stay with us again.

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van AGM op 20 jul 2023
Thank you for staying with us at Homewood Suites - Harrisburg West! We appreciate your feedback and hope to see you again soon!

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price for a suite room
1 nacht verbleven in juli 2023
Reactie van AGM op 16 jul 2023
Thank you for your review and for being our guest at Homewood Suites Harrisburg West! I hope you'll stay with us again!

10/10 – Uitstekend

Lydia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was honestly really nice. The rooms were spacious and breakfast was great. The courtyard in the middle was beautiful and a great place to hang out and swim. The bathrooms could have been cleaner and more updated but other than that we really enjoyed our stay here!
2 nachten verbleven in juli 2023
Reactie van AGM op 16 jul 2023
Thank you so much for staying with us and for your feedback. We really appreciate your comments and suggestions.

10/10 – Uitstekend

Diane

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was great. All the staff was helpful and pleasant. The only thing missing was the waffles in the morning. They had them the 1st day only. I would preferred to have them every am.
6 nachten verbleven in juni 2023
Reactie van AGM op 16 jul 2023
Thank you so much for staying with us at Homewood Suites Harrisburg West. We appreciate your feedback. I'm sorry we only had waffles one morning of your stay. We had a temporary issue but are back to having waffles every morning now. I hope you'll stay with us again!

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a amazing stay for our whole family. All of us enjoyed the pool area, workout room, and the area in general. We also traveled to gettysburg for the afternoons and came home to the refreshing pool area. We p[lan on staying again.
3 nachten verbleven in juni 2023
Reactie van AGM op 16 jul 2023
I'm so happy you had an enjoyable stay and plan to come stay with us again! Thank you so much for your feedback.

10/10 – Uitstekend

Christoria

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a nice hotel. The first floor however had a stench.
2 nachten verbleven in juni 2023
Reactie van AGM op 16 jul 2023
Thank you so much for staying with us and for your feedback. We really appreciate your comments and suggestions.

10/10 – Uitstekend

Kara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Must Stay
Loved this hotel! Stayed with my family and it was spacious and comfortable. The staff was so friendly!! Breakfast was wonderful! Overall a great experience!
3 nachten verbleven in juni 2023
Reactie van AGM op 16 jul 2023
Thank you so much for staying with us at Homewood Suites Harrisburg West. We greatly appreciate your feedback. I'm glad you really enjoyed your stay and hope we'll see you again!

10/10 – Uitstekend

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean very safe staff extremely kind and helpful delicious breakfast in the morning we will be back thank you for such an amazing stay!!
1 nacht verbleven in juni 2023
Reactie van AGM op 16 jul 2023
Thank you so much for staying with us and for your feedback! We hope you'll stay with us again soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family of 6
I stay for Hershey park. Harrisburg East is a hair better but would still stay there again
3 nachten verbleven in juni 2023
Reactie van Keith K op 23 jun 2023
Thank you for choosing our hotel for your visit to Hershey Park. We appreciate your feedback and are glad to hear that you had a satisfactory stay. We understand that the Harrisburg East location may have some advantages, but we are pleased to know that you would still choose to stay with us again. We hope to welcome you back in the future for another enjoyable experience.

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfy bed, nice pillows, good shower… perfect for overnight!
1 nacht verbleven in juni 2023
Reactie van Keith K op 13 jun 2023
We're thrilled to hear that you had a comfortable and enjoyable overnight stay with us! It's wonderful to know that you found the bed comfortable, and the shower refreshing. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another perfect stay in the future!

10/10 – Uitstekend

Isabelito

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Keith op 7 jun 2023
Thank you for your 10 out of 10 rating!