Thank you for sharing your positive experience at Café Hotel Medellín by Lars, Roslyn. It's great to hear that the morning restaurant staff was attentive and that you enjoyed the breakfast. The hotel's cleanliness and convenient location near Provenza are definitely added bonuses.Cordial Saludo,

¡Gracias por tu opinión, Rafael! Nos alegra saber que tu experiencia en el Café Hotel Medellín by Lars fue muy buena. Si necesitas algo más, ¡no dudes en contactarnos!

Thank you for your review, Alexandra. We're glad to hear that you found the staff friendly and helpful, enjoyed the great breakfast, and had a clean room during your stay at Café Hotel Medellín by Lars. Your feedback is greatly appreciated!

Hi Roberto, thank you for sharing your experience at Café Hotel Medellín by Lars. It's great to hear you enjoyed the safe and quiet neighborhood, the green surroundings, and the friendly staff. Your review has been noted!

Thank you for sharing your concerns, Jason. We are sorry to hear about your negative experience at Café Hotel Medellín by Lars. Your feedback is important to us and we will ensure it is taken into consideration to improve our services.

Thank you for sharing your concerns, Jason. We are sorry to hear about your negative experience at Café Hotel Medellín by Lars. Your feedback is important to us and we will ensure it is taken into consideration to improve our services.

Good morning, Mr. Jason, according to decree 297 of 2016, all national guests must pay VAT at the hotel. In this case, your partner was Colombian, which is why this tax was charged.

Good morning, Mr. Jason, according to decree 297 of 2016, all national guests must pay VAT at the hotel. In this case, your partner was Colombian, which is why this tax was charged.

Hola Camilo, mil gracias por reconocer que la atención de nuestros personal es muy buenas. Lamento que nuestras instalaciones no cumplieran con sus requerimientos... En Conjunto con el área de mantenimiento vamos a mirar lo que pudo salir mal.Mil gracias,

Gracias por compartir tu experiencia en el Café Hotel Medellín by Lars. Nos alegra saber que disfrutaste de su buen precio, servicio y ubicación. Lamentamos que el gimnasio sea pequeño. ¡Esperamos verte de nuevo pronto!

Thank you for leaving your review, Jason. We apologize for the inconvenience you experienced with our staff. We will address this communication issue to ensure a better experience for our guests in the future. We appreciate your feedback at Café Hotel Medellín by Lars.

Good morning,Thank you very much for letting us know about your experience at the hotel. I am very grateful to you for recognizing that our Breakfast and Location were good, as was the treatment received by the vast majority of our collaborators.I regret that the treatment received by one of our collaborators was not what we are normally used to giving. I also regret the derogatory treatment on your part towards our collaborator, since respect must be requested but it must also be given.I have taken careful note of his comments and we will take the necessary actions to continue improving.Best regard,Carlos Bolivar

Hola Safak,Mil gracias por su excelente calificación.Un abrazo,

Buenos Días señor Álvaro, lamento la situación presentada. Todos los hoteles en Colombia montamos en Expedia y en otras OTAS las tarifas sin IVA, por eso cuando las personas hacen la reserva por ese medio, se les envía en la confirmación de la reserva, que los Colombianos deben abonar el IVA del 19%. Le reitero mis mas sinceras disculpas por la situación presentada, ya que por parte del Hotel tratamos de que todos nuestros huéspedes sean tratados de la mejor manera posible.Le agradeceria si nos hace llegar el soporte donde expedia indica que su reserva tiene el iva incluido, para nosotros proceder a realizar la devolución y aclarar la situación con Expedia.Cordial Saludo,Carlos Bolívar Gerente

Hola Edwin,Mil gracias por sus buenos comentarios.Cordial Saludo,Carlos Bolívar

Hello Walner,We love to hear about your pleasant experience with us. Thank you very much for recognizing the excellence in our service.Best regard,

Hola Jenifer,Lamentamos no haber superado sus expectativas. Me ubiera encantado conocer el motivo de su calificación. para poder tomar acciones de mejora.Mil gracias,

Hola James,Nos llena de alegria su excelente calificación.Cordial Saludo,

Hello,Thank you for sharing your experience with us, I'm sorry I didn't exceed your expectations. For us it is very important that VIP guests of Hotels, so we are going to take the necessary actions so that our receptionists make known the benefits that we manage with you.Thanks for the information,

Hola Mariela,Estamos muy agradecidos por su excelente calificación.Gracias,

Hola Reinaldo, mil gracias por su excelente calificación.

Mil Gracias Hector,Geneial haber superado sus expectativas.