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Beoordelingen van Extended Stay America Premier Suites Melbourne I95

2.5 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 236 van 418 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 418 beoordelingen" "
Gastenscore: 6 - Redelijk. 46 van 418 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 418 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 418 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

jorge

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 20 mei 2024
Dear Jorge, Thank you for your positive feedback about Extended Stay America. We are delighted to hear that you found our hotel to be a nice place. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management

10/10 – Uitstekend

CHARLES

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only negative was the "grab and go breakgast" not much to it
2 nachten verbleven in mei 2024

6/10 – Redelijk

Jess

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Hallways smelled. The room thermostat would not go below 70. Other than that it was fine.
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 20 mei 2024
Dear Jess, We are sorry to hear about the issues you encountered during your stay. Your comfort is important to us, and we apologize for any inconvenience caused by the hallway odor and thermostat settings. Please know your feedback will be shared with our team for further improvement. We are glad to hear that your experience was satisfactory overall, and we hope to welcome you back for a more enjoyable stay in the future. Sincerely,Hotel Management

10/10 – Uitstekend

Bradford, Crawfordville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very nice. Room was clean and quiet. Parking was good.
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 20 mei 2024
Dear Bradford, We are thrilled you had a pleasant experience at Extended Stay America! Thank you for highlighting our clean, quiet rooms and convenient parking. Your satisfaction is important to us, and we look forward to providing you with another enjoyable stay in the future. If you have any further feedback or requests, please feel free to reach out to us.Sincerely,Hotel Management

8/10 – Goed

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean! breakfast coffee and snacks like breakfast.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Leonardo, Doral

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 20 mei 2024
Dear Leonardo, Thank you for your positive feedback about Extended Stay America. We are delighted to hear that you had a good experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. If you have any further comments or suggestions, please feel free to share them with us.Sincerely,Hotel Management

10/10 – Uitstekend

Victor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buenas instalaciones
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 13 mei 2024
Dear Victor, Thanks for taking the time to review your recent stay with us. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression, and we are pleased to know you enjoyed your time with us. We can't wait to welcome you back to Extended Stay America.Sincerely,Hotel Management

10/10 – Uitstekend

Timeca

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very well maintained. A little hot for my taste but according to my family it was perfect.
1 nacht verbleven in mei 2024

8/10 – Goed

Nancy J

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

6/10 – Redelijk

Chelsie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
It was very clean and in a safe location but they didn’t provide any of the normal amenities. No conditioner, lotion or even a blow dryer. The rooms are also very hot and we had it on the lowest setting, a fan would have helped a lot. The “breakfast” was also bar, orange and yogurt.
2 nachten verbleven in mei 2024
Reactie van Hotel Management op 6 mei 2024
Dear Chelsie, Thank you for your feedback. We appreciate you acknowledging the cleanliness and safe location of our accommodations. However, we apologize for any inconvenience caused by the lack of amenities and temperature control in your room. Your feedback is invaluable, and we'll address these concerns to ensure a better experience for our guests in the future. We hope you will give us a chance to better serve you in the future.Sincerely,Hotel Management

10/10 – Uitstekend

Victoria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. Room was clean and comfortable. Highly recommend.
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 6 mei 2024
Dear Victoria, Thank you for the fantastic review! We're delighted our friendly staff and comfortable accommodations exceeded your expectations at Extended Stay America. Positive recommendations like yours motivate us to keep providing exceptional service. We hope to welcome you back soon!Sincerely,Hotel Management

6/10 – Redelijk

Richard

Positief: Personeel en service
There was long hair on shelf in shower and it had that overwhelming smell of disinfectant. Like it was covering up other smells
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 5 mei 2024
Dear Richard, We deeply apologize for the cleanliness issues you encountered during your stay. Our team strives to maintain high standards of cleanliness, and we regret that we fell short in this instance. Your feedback regarding the presence of long hair in the shower and the disinfectant smell is concerning, and we will address these matters with our housekeeping staff to ensure they are more diligent in their duties. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to make it up to you on a future visit, providing a more pleasant and comfortable experience.Sincerely,Hotel Management

10/10 – Uitstekend

Valerie

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Happy to find clean pet friendly lodging.
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 3 mei 2024
Dear Valerie, Thank you for choosing us and sharing a review at Extended Stay America. We are thrilled you found our pet-friendly accommodations satisfactory. We value providing a clean and welcoming environment for both you and your furry companion. We understand the importance of a comfortable stay, especially when traveling with pets, and we are glad we could meet your needs. We look forward to ensuring your stay is enjoyable and memorable.Sincerely, Hotel Management

8/10 – Goed

Denisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property.
1 nacht verbleven in april 2024

8/10 – Goed

Alejandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Caitlin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, quiet
1 nacht verbleven in april 2024

8/10 – Goed

John

4 nachten verbleven in april 2024

10/10 – Uitstekend

Natalie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again
5 nachten verbleven in maart 2024
Reactie van Hotel Management op 17 apr 2024
Dear Natalie, We are thrilled you had a positive experience at Extended Stay America! Your satisfaction is our priority, and we're delighted you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay. Thank you for your feedback!Sincerely,Hotel Management

10/10 – Uitstekend

Nader

1 nacht verbleven in april 2024

10/10 – Uitstekend

LINDA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and loved the kitchenette.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kyle

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great stay
1 nacht verbleven in april 2024
Reactie van Hotel Management op 8 apr 2024
Dear Kyle, We're delighted to hear that you enjoyed your time at Extended Stay America! Providing a positive experience for our guests is our priority, and we're thrilled that you had a great stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Management

8/10 – Goed

Dabo

Positief: Netheid, staat van de accommodatie en faciliteiten
Average experience
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 1 apr 2024
Dear Dabo, Thank you for sharing your feedback with us at Extended Stay America. We value your input and regret that your experience was only average. Our goal is to provide exceptional service and accommodations to all our guests. We would appreciate any additional details or suggestions you may have to help us improve and enhance your experience for future visits. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations on your next stay.Sincerely,Hotel Management

10/10 – Uitstekend

Johanner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Hyon Yong

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Breakfast? Really small muffin is?
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Dear Hyon Yong, Thank you for sharing your experience on your recent visit to the city. We always try to keep our guests happy and satisfied with our services. However, we are sorry for your disappointment with the breakfast choices not meeting your taste this time. Your remarks will be shared with the concerned individual for improvement. Apart from this, we hope you had a pleasant time with us and will revisit and allow us to serve you again with good memories.Sincerely,Hotel Management

6/10 – Redelijk

Gabriel

Reisde met familie
Couldn’t use the running machine was broken in the gym , one little shampoo for 2 days and 2 persons
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 28 mrt 2024
Dear Gabriel, Thank you for bringing your valuable observations to our attention. We apologize for any inconvenience caused by the treadmill and are sorry for the disappointment regarding the shampoo. Your feedback is appreciated as we always want to know how we can enhance our guest experience. We will address these concerns with the appropriate individuals for future enhancements. It was a pleasure accommodating you, and we hope to welcome you back soon.Sincerely,Hotel Management

4/10 – Matig

Eric

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not pleased with stay. Handicapped bathroom was not suitable, there was a tub too high to get into and more difficult to get out of even with grab bars. Not all outlets were functional. Will not stay there again.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 25 mrt 2024
Dear Eric, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Providing suitable accommodations for all guests is important to us, and we regret that the handicapped bathroom did not meet your needs. Immediate action is being taken to address the functionality of outlets and ensure all facilities meet accessibility standards. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more satisfactory experience in the future. Sincerely,Hotel Management

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access off of route 95
1 nacht verbleven in maart 2024

10/10 – Uitstekend

DERRICK

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff and easy check in process. Clean room and comfortable bed.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Christine R

Positief: Netheid
Fairly quiet location even though it’s right off the highway. Area itself a bit sketchy. Came for an overnight stay to rest before driving back the next morning- got little sleep due to someone upstairs running up and down the hall for HOURS. Brought this up to management, they said it was the second complaint but no one did anything to stop it…
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 18 mrt 2024
Dear Christine, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we apologize for the issues you experienced and for not addressing them to your satisfaction. We take such matters seriously and always want to provide our guests with the quiet, relaxing environment they deserve. Thank you for bringing this to our attention, and we will address it adequately. We hope you will give us another chance to show you the hospitality you deserve on your next visit to the city.Sincerely,Hotel Management

2/10 – Ontzettend slecht

Garrett

Reisde met familie
Negatief: Netheid, voorzieningen
Room was dirty upon entry. Bathroom had used toiletries left behind from previous guest.
Reactie van Hotel Management op 18 mrt 2024
Dear Garrett, Thank you for reviewing your stay. We apologize for not providing the clean, spotless room you were expecting upon arrival. We understand the significance of fresh and clean accommodations for our guests. Thus, we will communicate with our housekeeping staff to ensure we are flawlessly preparing each room. We hope you can give us another opportunity to serve you with the hospitality you deserve on your next visit to the city.Sincerely,Hotel Management

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for several weeks. Kitchenette was really nice to prepare meals. Nice laundry room
11 nachten verbleven in maart 2024
Reactie van Hotel Management op 14 mrt 2024
Dear Rebecca, We are delighted you enjoyed your extended stay with us! It is wonderful to know that our kitchenette facilities were convenient for your needs and that you found our laundry room to be nice. Thank you for choosing to stay with us, and we hope to welcome you back for another comfortable stay soon!Sincerely,Hotel Management

10/10 – Uitstekend

Leslie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Properly Is Very Nice, Price Is Affordable, Pet Friendly And No Deposits
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Michael

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Karen

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the friendliness and efficiency of the staff.
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 25 feb 2024
Dear Karen, Thank you for the excellent review of Extended Stay America. We enjoyed reading your comments about the wonderful hospitality you received from our associates, and we are delighted to have exceeded your expectations. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management

8/10 – Goed

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice and the workers were all very nice. Could use some more breakfast options but what was offered was good.
1 nacht verbleven in februari 2024

8/10 – Goed

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 21 feb 2024
Dear Timothy, We are delighted to read the review of your stay at Extended Stay America! It is wonderful to hear that our staff contributed to your positive experience. Providing excellent service is our priority, and we hope to have the pleasure of hosting you again in the near future.Sincerely,Hotel Management

8/10 – Goed

Norman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice New Place; Great Staff
Nice new place with friendly and helpful staff. "Standard Room" was spacious and kitchenette was really impressive. Wish the exercise room was a little more substantial and "breakfast" really wasn't "breakfast," more like coffee and a plastic cup of yogurt. Probably fine not to have a real breakfast, given the excellent kitchenettes, but advertising "free breakfast" isn't entirely truthful
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Rita

2 nachten verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anonymous
No coffee maker in room. No decaf was available. Poor breakfast.
1 nacht verbleven in februari 2024

8/10 – Goed

Angelica

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Maria thank you for all!!
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 7 feb 2024
Dear Angelica, We're delighted to read that your stay at Extended Stay America was an amazing one! Providing excellent service is our top priority, and we'll be sure to pass along your appreciation to our team, especially Maria. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another wonderful experience!Sincerely,Hotel Management

10/10 – Uitstekend

Leanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Great hotel, it was really nice and we enjoyed staying there. It’s really clean and updated, and the rooms are nice, clean and comfortable. It’s also right near 95 so easy access to highway, as well as there being many gas stations and restaurants nearby. It’s a simple yet modern and well kept hotel, perfect place for just needing somewhere nice to spend the night. Would stay there again.
2 nachten verbleven in februari 2024

8/10 – Goed

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Mary

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great place to stay clean, friendly staff.
7 nachten verbleven in januari 2024
Reactie van Hotel Management op 6 feb 2024
Dear Brenda, Thank you for your positive feedback about your stay at Extended Stay America. We're thrilled to hear that you found our hotel to be clean and our staff to be friendly. Your satisfaction is our priority, and we hope to welcome you back for another great stay.Sincerely,Hotel Management

2/10 – Ontzettend slecht

Nathaniel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024